Hotel Cumbres San Pedro de Atacama

Staff very friendly and helpful. Beautiful room. Very comfortable bed

Services availability, restaurant hours and the pool, and a state of the art concierge service. Room cleanness, very nice sheets, external room shower is definitely a plus. Free bottles of water really makes a difference. Veronica is one the best concierges staff I ever met.

The service from pool bar needs to be improved. Nobody to serve in peak hours. The cost of the tours are usually 40% than cities agencies, but the service is way better. If you want comfort and not bothering to pay more, stay with hotel agency.

Beautiful architecture, landscaping and decor. We loved the room views of nature, the numerous swimming pools. But the highlight was the restaurant, where we dined as often as possible thanks to the fine cuisine.

It is a challenge to think of improvements, but perhaps in order to further the hotel's notion of ecological sustainablility: use less air conditioning in the lobbly and restaurant (It was unnecessarily cool with the doors often open), have tourist minivans turn off AC and engines while waiting. The restaurant is using glass water bottles which is great, perhaps replace plastic water bottles in the rooms with glass ones, or better yet, provide potable tap water points in the hotel. We loved this place and will be back some day!

The hotel is an excellent stay, the staff is spectacular! They have a precious dog that i basically wanted to take home with me. A special thank you to Freddy who served us perfectly during all evenings. It was a pleasure to stay in the hotel.

The pool and SPA had few or sometimes no one to serve.