vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Location & that they take dogs.
Fitted sheets. Sheets without holes. The keys never worked. The rug was awful. The drawers were dirty. The doors were not sturdy & they had been broken & “fixed”. The blinds were badly placed do the sunlight woke you up way too early in the morning.
Room smelled of cigarettes. People partying outside loud next door
Watched a couple funny movies. Getting back my deposit for the room without problems. I made sure to pay cash so I'm not stuck waiting 3 week's for a refund.
Non refundable reservation. Even if you call a week ahead to cancel.
Breakfast..Friendly staff. Good cleaning staff.
Stained carpets. Wires hanging from wall where they had removed T V from second bedroom. Need a paint job.
They don’t care
I booked the wrong date, immediately cancelled and they refused to help me until reluctantly sending an email to booking .com 10 days later, much too late. So I got ripped off for a night’s stay that I never used.
Surly front desk staff. Incredibly unhelpful. When I did stay there another time previously they told me over the phone that early checkin was fine. When I showed up they said that the room was not ready and early checkin was $40 extra and the room was not ready. After a heated argument the phantom fee for being there 30 minutes early was waived and the room was miraculously ready.
The location was good enough. I liked the indoor pool option, although we never made it in.
I requested an early check-in, and was denied, even though it was only one hour early. When I returned I had to stand in line and do the whole check in process again. The room was noisy, I could hear conversations from the parking lot downstairs. On check out, I asked for my receipt to be emailed to me. That never happened. There's too many choices in Santa Cruz to return to this hotel .
Nice, but the people living there wreck it for vacation stays
Walking distance breakfast,location
Sat day 7 /1/2017 was scheduled/ reserved for a double bed king siute!! Said i only had a single bed kingsuite !! Told me to take it up with Kayak!!! Only could have 2 & a half people in the room the manager was mean , rasisit, told a potential asian women employee that only the Mexicans cleans well and are good workers said friends and family could not eat or visir in room and after some argument with a friend he alowed for 2hrs to eat and leave.
Do not stay here, save yourself the headache
The refrigerator and stove and sink were nice.
Horrible staff, horrible parking lot. Thin walls and doors. Weirdo tweakers staying there.
Less than friendly staff. Old, non kept up rooms. Peeling paint etc.
The only two things I personally liked about this hotel was its closeness to the beach and boardwalk area and that it was fairly comfortable and quiet
What made this an overall negative experience was the fact that I spent 160.00$ for a night in a hotel that was worth 70.00$ tops
New Years Get Together
The price. The location.
The staff were hard to find unless they needed to complain to their guests about something. Very unaccomidating to simple needs such as a working ice machine.
It was nasty!! Dirty , horrible
We hated everything , so dirty and nasty... Left at 530 in the morning to head home.
Everything !!! Horrible!!
Surf City Inn and Suites ở trung tâm Santa Cruz, cách Lối đi lát ván Bãi biển Santa Cruz 2 phút lái xe và Vịnh Monterey 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, quầy tiếp tân phục vụ 24 giờ/ngày và dịch vụ trông giữ/bảo quản hành lý. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
dựa trên 511 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.