Khách sạn ở Seville nằm gần sân bay Palacio de las Dueñas

Ưu điểm: The location and property is exquisite. A walk away from all the main monuments. Very classy decor

Khuyết điểm: It took a long time for staff to answer the phones.

Ưu điểm: It was really Spanishish with Spanish people and Spanish decorations and Spanish tiles all in patterns and different shapes and sizes. I think all of the staff speak Spanish and they all speak lots of other languages as well. Also on reception they speak Spanish and lots of other languages and they show you to your room and can explain things in almost any language that you want so really good.

Khuyết điểm: We really liked the lift it was wooden and very Spanish with mirrors but in all different shapes and patterns. They take you over to the lift and explain in your own language but They also speak Spanish to people from Spain who stay there as well I would guess to close friends and family

Ưu điểm: Breakfast was average. Large Buffet. Breakfast room furniture plastic!

Khuyết điểm: Breakfast

Ưu điểm: Stunning period property, Fabulous throughout excellent location,

Khuyết điểm: Having to leave

Khuyết điểm: The restaurant. We had dinner at the San Fernando the first night of our stay and it was definitely NOT at the same level as the other services - by far. For the rest (ncluding breakfast), the Hotel was SUPERB.

Ưu điểm: The property is decidedly a Grande Dame. You almost feel underdressed if not attired in formal wear. However it a far from stuffy. The staff are exquisite, knowledgeable and charming. The team of Concierge were outstanding in their recommendations and arrangements. . Breakfast buffet is one of the best I've enjoyed.

Khuyết điểm: The Executive chef needs to learn how to get a brigade together. Dined twice in the main restaurant. On the second night the majority of the diners waited endlessly for their courses to arrive. Obviously a big break down. Any Chef, worth their title, should have been in view and pologizing for their ineptitude. The only blip on the radar but it was a massive one that tarnished 3 incredible nights.

Ưu điểm: The front of house reception staff were absolutely amazing. Especially Laura, We were celebrating our anniversary, she made everything extra special, a beautiful room with terrace, champage and chocolates, petals on the bed. Outstanding service. Great recommendations from Christian for restaurants. The staff at the entrance were amazing too. The hotel is beautiful, first class service

Khuyết điểm: Everything was great

Ưu điểm: Great location. Excellent staff. Quiet rooms

Khuyết điểm: Thought the room on the small size. Prefer walk in shower

Ưu điểm: Spa was beautiful (apart from being very slippery) and receptionist the best staff member we encountered. Thank you to her for being lovely. Views are spectacular even through dirty glass.

Khuyết điểm: No welcome in spite of prewarning that it was our 15th anniversary treat. Even asked if we wanted 2 beds or 1, although pre ordered. Impersonal lobby. Smallest room ever. No water in room. Filthy bathroom, hair everywhere, toothpaste on mirror, water marks everywhere. Cheap products. No response from reception EVER. Air con very slow to action. Terrace bar filthy. No service, waited 30 mins on 3 occasions, glasses from day before still on same tables. One member of staff. Asked for suggestions on reception, absolutely no local knowledge. Night manager disinterested. Room very noisy on 32nd floor, no soundproofing from adjacent rooms. On checkout, no good morning, staff member on phone. He actioned for me to just drop card. No thank you or goodbye. Spa extra 18e each, in spite of 5 star hotels normally making at least 1 visit complimentary for guests. Spa change room, soaking wet and dirty. EMAILED HOTEL TWICE PRIOR TO REVIEWING. NO RESPONSE.

Ưu điểm: Great rooms, great view.

Khuyết điểm: This hotel has bad IT systems which can cause frustration on the guest side. I made my booking 10 minutes prior to arrival and upon check-in the receptionist told me to wait because the booking was not in the system yet. 20 minutes later it still wasn't in the system but she told me I could check in now. Very unlogic. Overall, the receptionist was on the border to rude. I would place someone there who is a little bit more empathic. It's not in line with a 5-star hotel. Upon checkout, the receptionist was friendlier, but her communication was terrible: She gave me a ticket which I was supposed to use to exit the barrier of the garage. I tried that, but the ticket reader simply didn't read the ticket. So I had to back up and all the cars in the queue behind me as well, which was a stressful, unneccessary experience. I went back to the reception and I asked the lady to explain in detail what I was supposed to do with the ticket. She told me there is a 15 minutes delay until the ticket can be used and I should just press the ring button instead? Wow, never experienced that before. Super-new hotel but IT systems from the Middle Ages. There is definitely room for improvement here.

Ưu điểm: Nice and clean and friendly.

Khuyết điểm: They gave me worst room of the type I ordered lowest floor worts view.

Ưu điểm: Really the best Sevilla has to offer Lovely hotel. Easy to get into the center of the city. Located in a modern shopping mall with lots of shops. Easy parking.

Khuyết điểm: The automatic elevators

Ưu điểm: Brand new. Comfortable. Nice staff.

Khuyết điểm: Long walk from the center. Poor A/C.

Ưu điểm: Very smart and clean hotel Friendly and helpful staff Easy parking arrangement Great breakfast

Khuyết điểm: Nothing to dislike. An indoor pool would have been nice though.

Ưu điểm: Dedicated staff, nice details.

Ưu điểm: Spacious Many amenities

Ưu điểm: Breakfast nice , breakfast groom smiley and welcoming

Khuyết điểm: Staff not smiling and basically dry and cold, bathtub and room small, poor view. We forgot a USB stick and he staff refused to send it to us even if we payed for the stamp/envelope. Bad service.

Ưu điểm: This hotel was very modern and clean. The rooms are nice and have all the emenities you need. Staff very friendly and nice breakfast. Located about a 15-20 min walk from Plaza Espana, about an 8min cab ride from the Cathedral. I would definitely stay at this hotel and any othe NH hotel again.

Ưu điểm: The room and pool area were lovely, however it would have been better had the pool bar been open for drinks and snacks.

Khuyết điểm: Poor restaurant and bar facilities.

Ưu điểm: It was very easy to arrive from the train station and it took few minutes to get to city centre. Breakfast was very good but the breakfast restaurant was a bit hot.

Ưu điểm: Good location for walking to Plaza de Espana and beyond to the old town and river. Not many restaurants nearby - but v good bakers open long hours called Oven San Tomas. Lovely outdoor swimming pool and terrace at 2nd floor roof. Handy for stop off from airport bus AE service 5min easy walk.

Khuyết điểm: Very poor Wi-fi service. Twin bedded room - both beds were on castors meant that they ‘skated’ about the room during any affectionate play!...health and safety risk!

Ưu điểm: The beautiful patios and atmophere

Khuyết điểm: Breakfast was not so great

Ưu điểm: Incredible location..quirky..full of character..fun getting lost in the property!

Khuyết điểm: As it is so big you rarely see any staff but that is not a criticism.

Ưu điểm: A very unique hotel, lots of passageways and changes in elevation. It takes a couple of days to get to know your way around the large sprawling facility.

Khuyết điểm: A better method of communicating the layout than a map which does not show all the twists and turns. Perhaps coloured footprints to each of the many sections. The worst part was finding the hotel with GPS. Very narrow streets and easy to dent the rented car. Be careful.

Ưu điểm: This is a great, traditional and quirky hotel in a fantastic location. We really enjoyed wandering around the various parts of the hotel. The room was large and comfortable. Will definitely be back to try an different style of room and to use the roof top pool when it’s open. Will be recommending to all our friends.

Ưu điểm: Location, Breakfast

Khuyết điểm: Improve renovation of rooms. Bad smelling, awful shower, no electrical points, noisy bed, ants in bed every day, dark rooms. We got stuck on the lift.

Ưu điểm: This was a wonderful hotel with a perfect location. The staff was very friendly and helpful. We highly recommend this hotel!

Ưu điểm: a beautiful character property and my room was perfect for me, lying in bed watching the sunrise was lovely. breakfast in the cellar was delicious but would have loved to have had opportunity to sit outside.

Khuyết điểm: The spa was an expensive add on. and being hearded around the different facilities and left in some for overally long and then rushed through others and not shown some. The sales staff in the afternoon was really nice and friendly but one of the staff in the evening was really inpatient with my lack of understanding of what was going on. also as a health worker I was surprised that clients where left in jacuzzi/whirlpool baths for a long time with no health questions asked at all ?

Ưu điểm: The location in the heart of the Santa Cruz district is fantastic. Very easy to walk to most sights.

Khuyết điểm: The hotel is a maze of 20+ individual homes that have been joined by tunnels, walkways, etc. There is little signage and only a hand drawn paper map provided to guide you. We were literally lost for a good bit of the time finding our room and facilities

Ưu điểm: It is a wonderful collection of buildings, beautifully preserved and comfortably furnished.

Khuyết điểm: Complimentary coffee and drinks are available to guests. But not before 1130. I suppose this is to encourage us to take the breakfast, which was over €16. As neither of us wanted more than a coffee the breakfast was unreasonably expensive and we had to go out to find our coffee.

Ưu điểm: A truly unique hotel that provided such a beautiful stay. The architecture and the settings created a wonderful experience. The location to the centre was superb. The staff were excellent.

Khuyết điểm: Please invest in softer mattresses. We could feel the springs through the bed. It was so hard I slept on the pillows for softer comfort.

Ưu điểm: Right in the heart of the Old a Town and 5 minute walk to the Cathredral and Alcazar.

Khuyết điểm: Driving into the Old Town was riveting and challenging due to narrowness of the road and sidewalks and plethora of pedestrians. Parking temporarily to unload the car was a challenge too. Departure was much better since we walked with the porter to the parking lot where the car was stored, so we did not need to repeat driving in the Old Town again.

Ưu điểm: It's a wonderful spot with meandering buildings and walkways, beautiful architecture, bountiful plants, and inviting spaces to hang outside the room. Inside the room, you've got great beds and soaking tubs to let out all the stress.

Ưu điểm: Very informal and homely setting, nice ambiance and cozy feeling. Convenient location with a few bars and restaurants beside the hotel.

Khuyết điểm: Best if complimentary water and slippers are provided. Extra tables or shelves would be better for convenience sake.

Ưu điểm: Location was perfect! Good neighborhoud, a lot of cafes 10m from the hotel (Spanish tapas-delicious and at a very good price!); pharmacy in front, shopping street and shopping centres around the corner, perfect infrastracture-metro, buses- to go to the airport, city centre or Seville train station Sevilla Santa Justa (high-speed train Ave to Córdoba, Madrid,Barcelona).

Khuyết điểm: Despite the room was non-smoking, there was a strong smell of previously smoked and a lot, even with the open window left this smoke didn’t do away. Another unpleasant surprise was that at check-out when handing over my room card they told me “you have to pay 15€ for the restaurant” - despite I didn’t go there at all as I prefer to take breakfast and other meals at the bars as once in Spain-it is the best choice than going to the boring hotel restaurants/ breakfasts. Well, I don’t if it really was a mistake or a way to charge some extra 15€ from a foreigner, but as I speak fluently Spanish I did tell -sorry guys, it is your mistake, don’t charge me for what I haven’t used (so just in case please pay attention to such fact of unexpected “bills”).

Ưu điểm: Clean facilities, friendly and helpful staff, excellent breakfast, very nice location. I would come here again.

Khuyết điểm: Can’t think of anything

Ưu điểm: As I didn't get much sleep, I don't have much to 'like' about this Novotel. It could have been so different as it looks good, feels good but unlike previous stays at other Novotel's it was really disappointing, and I have had no follow up from the hotel.

Khuyết điểm: A Boiling hot room, very little sleep before a busy day of meetings and a load of stress. Arriving late afternoon, we changed and headed out to eat, returning after 11pm we found the room to be incredibly hot. I tried unsuccessfully to turn the heating down or off. Reception sent maintenance. It was explained that only one side of the Seville Novotel has Aircon, and one side has (fixed) heating, BEWARE you cant have both! We had not been notified of this at check-in, which is really poor behaviour. As it was approaching midnight the unhelpful options offered us were few: Option 1) Leave our large 4th floor window wide open all night to get air flow (see pics). Ignoring the fact that on this occasion I was travelling with my 5 year old child, who was now asleep on a bed. So having an easily accessible large window open neither a safe nor a sensible option. Besides, the building site opposite got started early the next morning. Option 2) Pack everything up and move all our bags, with an exhausted and now sleeping 5 year old over to the other side of the hotel - where the Aircon exists. Neither was workable, so we boiled and slept intermittently. The following morning I tried to complain to the duty manager, but they "were off". I have received no follow up by anyone from Novotel since my stay - so here's my review which will also appear on my Trip advisor account. My complaint at reception did mean my parking fee was cancelled, but the purpose of my stay "a comfortable, peaceful nights rest, without a late night stressful situation" before a hectic work day didn't happen at Seville Novotel and I won't be back.

Ưu điểm: We arrived late on a Saturday evening, check in was quick and easy and we were able to walk straight into the old town to grab dinner. (About 15 minutes) There’s a couple of good supermarkets nearby, as well as a range of coffee shops and a shopping centre with a multiplex cinema on the top floor. Look for VO next to the title - original version. We saw 1917 in English with Spanish sub titles. Great buffet breakfast with a good selection hot/cold items plus a proper coffee machine. Staff were attentive. Rooms comfortable. You can walk to all the main sights....Placa de España is particularly impressive- excellent flamenco dancer performing there and we caught another lady dancing outside of the Cathedral.

Ưu điểm: The location and staff

Khuyết điểm: Will like to see free parking for guests