Khách sạn ở Side (Antalya) nằm gần sân bay Titreyengöl

Ưu điểm: Location and activities for children

Khuyết điểm: Restaurant timing in resort

Ưu điểm: We visited the hotel in middle of July. The staff was professional and helpful, always smiling, even in the biggest rush hours. Hotel facilities was superb with a lot of green areas and trees which is helpful in a hot Turkish days to cool down a little bit making vacation more pleasant. Hotel offers various choice of food for breakfast, lunch and dinner for both kids and adults ranging all from typical Turkish delights to more general mediterranean and continental dishes. Both rooms, restaurants, pool area and all other facilities are very clean. Special thanks to Hamza, Zak ,Fun da, Fatih and others from the animation team which really made our stay even better and more colorful with various games and shows. SPA at the hotel was fabulous and with the variety of treatments. With highly professional staff and very good recommendation form Mr. Onur made after each persons taste and needs. Special thanks to Hussayin at SPA area for his kindness, professionalism and good recommendations.

Ưu điểm: Verygood for familys with the kids

Khuyết điểm: Not by the sea

Ưu điểm: Staff is nice. Food is amazing. Entertainment is guaranteed. Location is awesome

Khuyết điểm: Nothing

Ưu điểm: Great place for kids and the food choice was plenty.

Khuyết điểm: The reception staff were rude during check out. No empathy and no appreciation shown.

Ưu điểm: We stayed in villa Which is more convenient and private for family size. Exclusively Cleaner .come.Very pleasant stay very professional management and stuff. From the gardener to the managers Frida. Big thanks to kardash Ramazan( manager). The French speaking receptionist(sorry I forgot your name) Big Hugo smile team. Big great selection for moms to have a rest !!that will take your kids from 9 pm o’clock until 17am club kids. Then you can stay by yourself relaxing enjoying your food , you don’t cook you don’t even have to clean . The dishes. Scrumptious food, plenty of selection every day different taste. Come on Brite we have to invade this to family result

Khuyết điểm: Nothing to declare. Too perfect!!

Ưu điểm: The hotel is amazing, the food is really good, clean beach, fun activities, great pool, excellent music (piano in the lobby)

Khuyết điểm: The staff from the reception does not speak english (or speaks really bad) and that it is frustrating because the communication with them was very hard :( I was not informed that I must make a reservation 3 days in advance, for the A la cart restaurant for dinner so there was not possible to have dinner there.

Khuyết điểm: The only one thing which was a bit uncomfortable that the staff mostly cannot speak in English. I know that the ~80% of the guests are from Russia but it would be great if an English speaker guest could order a glass of something without to use his/her hands at the bar. :)

Ưu điểm: Was lovely configuration, pool was awesome and food was great

Khuyết điểm: Bathroom was not properly segregated and wash Basim was part of the room. Would have been better if was segregated

Ưu điểm: Everything was excellent, room, swimming pools, beach, food, bars.Even if the hotel was fully booked you don’t feel it. Service is very nice and efficient.

Khuyết điểm: Reception totally unfriendly. We had to struggle for a second key for a room of 3 people! Night show starts before end of dinner time

Khuyết điểm: The only problem was with the staff. They cannot speak in English (colleagues cannot count till 10 in English at the reception!). I know that the rule is “Russians first” but it’s really annoying especially the small,chubby guy with glasses at the Spa. He’s rassist and so rude when you’re changing your towels.

Ưu điểm: The rooms were amazing

Khuyết điểm: Hotel a little too cold as air conditioners were on blast

Khuyết điểm: the beds art not comfortable and its was like one star hotel rooms

Ưu điểm: - Clean pool - Great staff at the Spa - Lobby design

Khuyết điểm: - Hotel staff didn't spoke English even though they mention it in the description - I had an issue with my reservation, which was handled badly by reception staff including the manager, who didn't want to listen to what I had to say. - The room had a sewerage smell - We had a cicada insect in our room ventilation (concert style....) - When they clean our room the cups where left dirty, they didn't wash them nor change them - They didn't vacuum - We had water dripping in the shower (great music for our ears during the night) - The gym was opened only till 19:00 PM - Food diversity was poor -

Ưu điểm: Clean and new building with natural light. Rooms are light and airy with a big wardrobe and a balcony. I enjoyed a beautiful view on both sea and river from the 7th floor (lateral sea view). The pool is very big. An inside pool and sauna. Bar 24/24. Very good facilities for children and animation. A nice 5-minute walk to the beach through a well maintained parc. The beach is well equipped, you have drinks and food, and you can lunch there. Smoothies at Vitamin bar are delicious (2.5 €). Leka leka !

Khuyết điểm: The building is very big. Poor Wi-Fi connexion.

Ưu điểm: Clean family friendly classy

Khuyết điểm: Everything is in euros, considering we are in turkey, not all travellers are from Europe.

Ưu điểm: Great beds Excellent cleanliness and comfortable rooms Great beach and pools Big shout out to the guys at the reception desk they were so helpful and friendly akso the guy at the door who helped us out with the driver situation where the same girl i talked about in my negative feedback ended her horrible behavior with us As we told her that We have booked for a driver before coming to antalya but we needed to call him before we leave the resort , the other resort we stayed in when we were in kemer were so helpful and helped us to get in touch with him since we don’t have a Turkish SIM while this girl kept telling the guy at the reception not to call him for us !! He then called our driver from his personal cellphone and apologized for her horrible attitude!!! The only reason I didn’t go to management is i wanted to post this on booking so people would know if they fall into this criteria don’t go to this girl for any issue with your Booking she will be rude with you and god help us and let her supervisor send her to a hospitality training course she needs it !! I hope the hotel management will see our comment she is a lawsuit waiting to happen to such a good resort because of her bad temper with guest !

Khuyết điểm: My complain would be one of the girls on the reception desk . ( I don’t know her name but she has brown hair with what i think is some white hair and she doesn’t wear a uniform like the others and in serious need of orthodontic appliance -I’m a dentist so I notice these things first-) everyone else besides her were amazing and friendly. I was planning to walk up to management and complain about her rude attitude and her fake smiles , she tried to play us around instead of giving us what we have booked for . We booked for 2 standard rooms she decided that it would be fine to give us one standard room and the other was a standard room for special need people .. the room’s bathroom was equipped for people who are on a wheelchair to help them around with the everyday routine, you have the shower had metal handles everywhere , the sink nearly touching the floor and the mirror was hanged in a sharp angle you can’t even see your self in it standing.. now how can 2 adult tall girls use that bathroom? When we went and told her , she gave us the worse answer a receptionist can say (“ well I understand but if you think about it we gave you a better view “ )... can i take a shower using that view or wash my hands ? NO ! It was unprofessional and she made it worse saying (“ well the other rooms are reserved for the tour group from other countries and I cannot give you that “ ) I felt offended by that last comment so was my sister we were treated as lesser guests just because we don’t belong to “ tour groups “ even tho i paid the full price for the room not like the tour group where they get offers and better discounts and at some point i felt that she was being racist because we checked in with our iraqi passports , i wonder if she had treated us better if we told her we live in UK but for local travel we use this Passport? If it wasn’t for the other two people in the reception team that treated us just as welcomed guests i was discussing the option of leaving Immediately !!

Ưu điểm: Was clean and nice set out the hotel, nice beach

Khuyết điểm: It would be nice if the staff could spoke little better in English and a bit more cheerful.

Ưu điểm: It was a big resort. A few shops nearby, spa facilities (at a price) good pool, good beach spot.

Khuyết điểm: WiFi very poor limited to one person per room. The food is not at a good standard for inclusive. It looks like a great variety but the taste is bland and boring. A lot of chefs are walking around but no actual cooking has happened. The same thing nearly everyday and every meal time. Breakfast was the worst. More time in decorating the dining room than cooking anything. Also if you don’t like cAts this isn’t the place to be. Kittens/cats are everywhere. By the pool, outside in the garden and at the dinner table. I mean they even sit at the table with you beside the dining table as they crawl on the bench. The staff aren’t the friendliest, more interested and helpful to others than the English. Seemed to be a bit of racism towards the Brits. Hello and welcome to all but the English customers as we found out later on. Once checked into our room, we recorded no details of where things were. The pool, restaurant and etc had to be searched for. No direction for the local town or buses. We found this out a week later where the local town was. As it was out of the peak time and summer holidays were over, the hotel has closed a few of its facilities which we didn’t know about when booking so unhappy to not recorded the advertised incentives. We do have open minds about hotels but unfortunately this hotel wasn’t the greatest to spend 10 days at. Very boring and not entertaining.

Khuyết điểm: The receptionist was rude and ignoring

Ưu điểm: The hotel has a very big area with facilities for spending good time. The hotel offers a private beach with sun loungers. On the beach there is a bar for hotel guests. The rooms are big and with balcony. The rooms facilities cover all your needs. The restaurants provide fresh and quality food. Any request become reality here, thanks to the manager and the staff. The price-quality ratio is optimal. I highly recommend this hotel.

Ưu điểm: Value for money

Khuyết điểm: Paid wifi Paid safety deposit box

Ưu điểm: The rooms were clean and the place was calm

Khuyết điểm: poor meal

Khuyết điểm: Wifi was 4 euros per day which was nonsense for 5 stars hotel Waiter/waitress were very rude Sauna was free from 13:00 till 16:00 Even turkish coffee cost money Toilet in the room was very dirty No shower gel Food was average

Ưu điểm: Only the Guest Relations Lady.

Khuyết điểm: the fact that most amenities and facilities is closed because it is winter. The staff are rude especially the Restaurant Manager, he was sooo rude that I wanted to leave early. The spa where you get complimentary Turish bath only want to sell and not give the complimentary.