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Nice rooms, large bathroom space, very clean
Right in the heart of town -walking distance to everything I wanted to see
The rooms were comfortable clean and ideal for our purposes
Early morning noise from guests returning to their rooms
The location just in front of the Tower, symbol of the city, gives a good starting point to the city centre and the visit (well worth it) at the Waterford Crystals just few steps away.
Continental breakfast was really poor, compared with other hotels with same star rating
A well located hotel ideal for visiting Waterford.Good clean facilities
The hotel's location was great and the reason we booked it. The bar and restaurant were nice. The breakfast was lovely. Leisure facilities were great.
The room looked very tired and in need of a lick of paint. The paint on the ceiling of the bathroom was actually peeling off. Our room was over the bar on the first floor. With the smoking area directly underneath our window, we could smell the smoke which drifted up. No air conditioning in the room, we had to ask for a fan. Quite noisy with the weekend entertainment directly under us over the weekend. Furniture in the room was poor, some of the draws were coming apart or didn't close without fiddling with them. No pillow slip for the spare pillows.
the most helpful staff and the food bed was most comfortable
The room was ridiculously hot and despite keeping the window open all night, I couldn't sleep because of the heat. The radiators were not on.
the room was too warm and no air con
The food was excellent and at a decent price too, the leisure centre was nice. The reception, bar and resteraunt all look modern and clean
I thought for a 3 star hotel the room was small and looked quite dated a big crack running down the wall and coving was coming away from the ceiling, The bed was quite hard and the fact that one of the pillows was rubber/plastic covered was disturbing
staff friendly, breakfast was nice and evening meal was good food. Location was good and we got a space in car park
the rooms were in need of a good decoration. In our room 147 the hot tap was not working correctly when you turned on the tap it was boiling hot and when you showered the floor was flooded. Only one shampoo and one shower gel for two people which was a bit poor. Overall room was disappointing as the bar and lobby were very nicely done
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