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|Khoảng cách đến trung tâm thành phố||2,0 km|
|Điểm đánh giá vị trí||7,9|
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Tốtthg 7 20196,3
Waterpark was great, lot of pools, but the policy by the pool is so wrong that you can book your place by the pool for the day with putting your towel there in the morning even if you are not coming to the pool at all and no one can use the chair because there is someones towel on it. Pictures on booking.com are nice. Food in restaurants was rich and good :)
Staff was not smiling, very arrogant and the answers were given in manner: WE DO NOT CARE ABOUT YOU! Place was overcrowded and that could be the reason but in that case hire more staff so your people can have more rest and look fresh and smile. Internet in the room was not working at all. I needed to go there 6 times to ask can be something done: the answer was, in the hall and hallway it is working. Pool chair booking system is very disappointing. Place itself was very noizy. Staff who was cleaning the rooms did not go to these rooms first where was a sign CLEAN MY ROOM, so this was ignored and when I was asking them to take these rooms first, it turned out they do not speak english and could not understand any language except Turkish
Tốtthg 7 20196,8
Pools, kids' playground, a zoo, entertainment. Food was good.
No air conditioning in the hotel except in your room and the first two floors, it was really hot in the elevators and hallways. Really random elevators, you never knew if they were going to go up or down next, usually not the way you needed, also they didn't react to hand movement to stop doors from closing, one of my kids almost got squeezed by the doors, had to force it to stay open with my whole body.
Tuyệt hảothg 7 20199,5
Everything was nice Good restaurants Pools Sea
Wifi no good
Tốtthg 7 20196,3
Big Aquapark. Nice beach located on a bay. Kids oriented.
* Staying with family for 7 nights paid in advance, we faced Very rude and unacceptable approach by the manager Mustafa Guzaslan and the shift leader Cornella Gugler while checking out. Although we waited for one hour in the lobby, and when our airport taxi arrived and was waiting for us, and we were urged to move to avoid delays. Our 2 years old child went missing while discussing the issue with a careless front office staff. Our luggage was locked in a room and not handed back to us, the prior mentioned two staffs claimed that the crib mattress was missing (which was never installed in our room). Finally I paid 150TL around 27$, delayed 45 min, very stressed and angry of the encounter. No way to take a mattress, check your cctv, you should respect your customers when I said it was not there, you cannot cover staff mistake by charging your customer with negligible amount comparing to all what was paid. * Far from city center.
Tốtthg 5 20197,5
Location is good. Great facilities. Big clean territory.
No much fruits in buffet. Cheap alcohol. Uncomfortable pillows. Lots of people in buffet for dinner. Dinner starts late 7pm. Moda jewellery shop on Floor-1 can't be trusted, no prices on jewelry and they tell you the price according how wealthy you are (what country you came from). The hotel looks bad as jewelry shop locating inside the hotel. The hotel must care about their guests and hotel's reputation.
Tọa lạc tại Alanya, Lonicera Resort & Spa Hotel cách Công viên Hải dương Sealanya 3 phút lái xe và cách Nhà thờ Hồi giáo Konakli 8 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Có kế hoạch tổ chức sự kiện tại Alanya? khách sạn này có khu vực tổ chức rộng 0 mét vuông, bao gồm khu hội nghị. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe có người phục vụ miễn phí trong khuôn viên.
8,8 Tuyệt hảo
based on 2.166 reviews
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