Khách sạn ở Avsallar

Ưu điểm: location is on the beach

Khuyết điểm: the staff hit my car in their parking and they keep it secret

Ưu điểm: The beach was amazing and staff were very friendly and helpful, especially Rasima and Faruk.

Khuyết điểm: The transport arrangements from the airport to the hotel.

Ưu điểm: Area is very nice, private beach, nice pool, plenty of activities: beach voley, gun shot, aqua gym, games on the beach, live music in the evenings; food was also good.

Khuyết điểm: Far away from the Antalya airport (around 2h driving) so you need to book transfer; - some personell in reception is rude and they don’t speak English at all (except the guy that received us and assisted with check in that was excellent);

Ưu điểm: I really like the whole hotel and enjoyed every day of my vacation. It’s not easy to thank every person who works here, I can’t remember all names, but I want to notice some persons. First of all, I want to thank Miss Dasha Kostrova from gest relations. She helps us with all our problems and questions, she’s so kind and opened person! I want to thank out A Block Restaurant ChefMr Mehmet , he is always very polite and attentive. And, of course, our constant officiant - Mr Mehmet Arsay. I even can’t imagine how he can make everything in time: carry out his work and being so attentive, kind, full of humour and love to kids. He always helps me with baby carriage, with plates and table. Special thanks for the whole animation team of your hotel and their Manager, Mr Hugo Chigvinadze, very intelligent, opened and artistic person. I can imagine how hard to work all the day with people with smile and entertain (‘cause I have 2 kids), but my whole family has always been surrounded by care and help. And young man who works in place where we change towels, Mr Izzy. He is always so polite, his smile is always kind, my girls love him so much. Each of persons I noticed make my every day brighter, easier and more comfortable. Every good thing, kind smile or kind word - it’s all about happiness for me and my family. About the whole hotel I have to say more. I came to Turkey many times to different hotels, but only here I understood what does it mean “family hotel”. Almost every your employee is so king for children, they remembered my elder daughter in one day, they really love my little one, always play with her, smile. I really appreciate the kindness of your country and of Turkish people, I feel it every day in your hotel. It is expressed in everything: in feeling of safety, in cleanliness, in comfort in every place in hotel, in tasty and different food, interesting entertainments during the whole day.

Ưu điểm: The beach was great and so was the pool food was delicious and in a good area

Khuyết điểm: The rooms are dated and not nice at all

Ưu điểm: Everything

Khuyết điểm: Food could be better

Ưu điểm: I liked the staff and facilities!mariam the cleaner in building b was absolutely fantastic!the view was phenomenal and plenty of space to get some privacy.

Khuyết điểm: The fact that we had to go to the other building to eat lunch if we didnt want to eat at the pool snack bar....it just meant packin up our sunbathing things to walk round to it.

Ưu điểm: Nice area,and good food,professional team, you feel very relaxing,we will back to gold island beach,next year

Khuyết điểm: Not much,

Ưu điểm: Big territory, animation for all, good food. Aqua park and mini Zoo for little visitors. Internet is good enough, lots of repeaters.

Khuyết điểm: N/A

Ưu điểm: We liked the efficiency and professionalism of the front desk staff in particularly Ms. Zehra. Food was good and lots of choices. Staff are very friendly

Khuyết điểm: The cleanliness leaves much to be desired. Bed sheets were not changed since we checked in. Room was not cleaned, beds were not comfortable to sleep and toilet was smelly. There was no robe and slippers provided in the room. Amenities and tea/coffee were provided only for the first day when we checked in.

Ưu điểm: Variety of activities varieties of food and restaurants.

Khuyết điểm: Reception deception. They put in booking.com pictures and give customers different rooms in old and smelly buildings. Be careful. Be careful. Be careful.

Ưu điểm: Facilities

Khuyết điểm: The bed is uncomfortable, cover blankets are cheap and the bathroom is too small.

Ưu điểm: Beach . Cleaning . Respectable guests . Mini disco . Nights dj party .

Khuyết điểm: Food restaurant are repeated. No night club . Songs aims Russians only. Evening show.

Ưu điểm: Food is not the best, but available almost 24H, which is very convenient with kids.

Khuyết điểm: Hotel is very busy. The beach gets so busy to the point that there is nowhere to stand or swim. Towels have to be left at the pool beds at 8am otherwise you don't get a bed. Reception staff are rude, especially the Russian girl who greeted us at arrival. I booked family suit. When we arrived at 1 am, tired, exhausted with 3 kids and elderly mother and I was taken to a SINGLE room with 5 beds, dirty ripped carpet and very smelly. It was like a cheapest hostel style room, never mind 4* Hotel. After crying, arguing and telling them that I will call the police if they don't give me the room I booked (note, I wasn't asking for anything extra, just what I booked). They gave us a suit in the 5* building, without view and balcony. By this time it was 2:30 AM and we just had to take it and get some rest. It must have been a service floor which was then converted into additional floor with rooms, because we were literally on top of some roof. The room was given on the temporary basis and we had to go and see the manager the next day. In the morning we were shown 2 suits in 4* accommodation, one was 3 times smaller than the photos on our booking (if you open sofa bed there would be no space to stand in the room) and the second one was on the 4th floor without a lift, which was a mission impossible for our 74 year old mother. We asked to PAY EXTRA to change for a room which didn't have view like from prison cell, but we were just laughed at. We had no choice but to stay there. Beds were very hard and uncomfortable, smell coming from the bathrooms was like a dirty public toilet. We had to open all the windows (in 30C heat) to get the smell out before putting AC on. Drinks quality is terrible, for both alcoholic and soft. Milk shake is just a milk from the carton! You could only enjoy bottled water from the fridge. Aquapark is small, but has a good selection of slides and kids enjoyed those. But then again, it was very very busy.

Ưu điểm: Facilities were fantastic

Khuyết điểm: Evening food was awful - not tailored for English at all - kids couldn’t eat a thing and they are not fussy and We hardly ate either. We ate out for the whole of the last week even though it was all inclusive.

Ưu điểm: A lot of entertainment options. Number of pools, spacious gym and big waterpark. Food was good and well varied. Room service was OK.

Khuyết điểm: I would mark it at 10 if not issue with our check-in when staff tried to accommodate us into the room that was smaller than it was booked and paid. It was finally solved but took our time, energy and emotions to sort it out and spoiled the begining of vacations.

Khuyết điểm: The food was horrible

Ưu điểm: I am almost lacking words how to describe how amazing it was! We did this trip for our 2nd wedding anniversary, and everything, from the first moment was so perfect, so relaxing, so romantic, so amazing food. We had not known before that there is even included a special wedding anniversary package for free in this hotel, so we received a beautiul package with fruits and wine and a dinner in the a la carte Restaurant. We can say it was the best and most romantic and relaxing place we ever have been. All the staff was so kind and friendly. Especially on our last day, a waiter, Metin cared very much to make our last dinner in the hotel as beautiful as possible. Thank you! We will definitely come back and recommend you!

Ưu điểm: The room brushes, the cleanness, the staff & every thing you need is around.

Khuyết điểm: The beach, the crowdedness, the internet surface & the food.

Ưu điểm: staff, cleanliness and drinks

Khuyết điểm: elevators are not enough, sea side is not sand, bottom of the sea is rocky

Ưu điểm: The staff was very friendly. We had our 40th aniversary. They noticed than findly!

Khuyết điểm: Why in rooms are ony one comfortable chair? The location of the room was not what we expected. We had paid seaview but that was only partly.

Ưu điểm: all

Khuyết điểm: nothing

Ưu điểm: Friendly staff, 24/7 availability of food and drinks. Very kids friendly.

Ưu điểm: Waterpark was great, lot of pools, but the policy by the pool is so wrong that you can book your place by the pool for the day with putting your towel there in the morning even if you are not coming to the pool at all and no one can use the chair because there is someones towel on it. Pictures on booking.com are nice. Food in restaurants was rich and good :)

Khuyết điểm: Staff was not smiling, very arrogant and the answers were given in manner: WE DO NOT CARE ABOUT YOU! Place was overcrowded and that could be the reason but in that case hire more staff so your people can have more rest and look fresh and smile. Internet in the room was not working at all. I needed to go there 6 times to ask can be something done: the answer was, in the hall and hallway it is working. Pool chair booking system is very disappointing. Place itself was very noizy. Staff who was cleaning the rooms did not go to these rooms first where was a sign CLEAN MY ROOM, so this was ignored and when I was asking them to take these rooms first, it turned out they do not speak english and could not understand any language except Turkish

Ưu điểm: Pools, kids' playground, a zoo, entertainment. Food was good.

Khuyết điểm: No air conditioning in the hotel except in your room and the first two floors, it was really hot in the elevators and hallways. Really random elevators, you never knew if they were going to go up or down next, usually not the way you needed, also they didn't react to hand movement to stop doors from closing, one of my kids almost got squeezed by the doors, had to force it to stay open with my whole body.

Ưu điểm: Everything was nice Good restaurants Pools Sea

Khuyết điểm: Wifi no good

Ưu điểm: Big Aquapark. Nice beach located on a bay. Kids oriented.

Khuyết điểm: * Staying with family for 7 nights paid in advance, we faced Very rude and unacceptable approach by the manager Mustafa Guzaslan and the shift leader Cornella Gugler while checking out. Although we waited for one hour in the lobby, and when our airport taxi arrived and was waiting for us, and we were urged to move to avoid delays. Our 2 years old child went missing while discussing the issue with a careless front office staff. Our luggage was locked in a room and not handed back to us, the prior mentioned two staffs claimed that the crib mattress was missing (which was never installed in our room). Finally I paid 150TL around 27$, delayed 45 min, very stressed and angry of the encounter. No way to take a mattress, check your cctv, you should respect your customers when I said it was not there, you cannot cover staff mistake by charging your customer with negligible amount comparing to all what was paid. * Far from city center.

Ưu điểm: Location is good. Great facilities. Big clean territory.

Khuyết điểm: No much fruits in buffet. Cheap alcohol. Uncomfortable pillows. Lots of people in buffet for dinner. Dinner starts late 7pm. Moda jewellery shop on Floor-1 can't be trusted, no prices on jewelry and they tell you the price according how wealthy you are (what country you came from). The hotel looks bad as jewelry shop locating inside the hotel. The hotel must care about their guests and hotel's reputation.

Ưu điểm: Everything inside the resort was great !!!

Khuyết điểm: Outside the resort walls it’s another world, with no rules. No prices to see, all of the sellers will make you and only to YOU a very good price. The drivers are running the red light, speaking on the phone (no car kit) while driving, staying too close from the car in front of them, speeding all of them, they only speak their language or Russian

Ưu điểm: Large shower box and balcony

Khuyết điểm: We reserved in this hotel for the aqua slides (it showed that it will be open in april) but at the time it was closed and they said they will open it 15th of april, they charge for the safe despite its in room discription, they change the towels 3 times a week only !, food was terrible and not tasty at all we preferred to go back and forth 30 mnts to alanya to eat everyday,turkish bath is not functional and the jacuzzi was freezing, spa receptionest is very rude, no activities at all in the hotel in April despite there was hot and sunny days

Ưu điểm: The entertainment group from Georgia was the best, they tried to create the best mood and enjoy the kids. Anjela was also the best service personnel. Cleanliness and comfort were the best as well.

Ưu điểm: Location on beach close to all facilities, staff is very helpful spicily the manager you fined him in everywhere.

Khuyết điểm: AC not good in restaurant and common arias

Ưu điểm: Very good animation and restiorant service.

Ưu điểm: Location, beach , food , service

Khuyết điểm: Nothing

Ưu điểm: Our 6th stay at Annabella. Fantastic place. Staff amazing especially Sedat, coskun and Natalie. Selection of food suits all people. Directly on the beach at the main buildings. Would recommend paying a little extra for sea view.

Ưu điểm: Another fabulous family holiday. We enjoyed thoroughly our stay at Annabella Diamond. Food was delicious and plenty, waiting staff has been very good. The has a sandy beach and great location. Staff has been very helpful in all aspects. Specially reception staff when we had some visitors and early check in.

Khuyết điểm: None

Ưu điểm: It’s close to beach and safe for kids.

Khuyết điểm: Shower floor was sloped wrong way and it was like puddle after shower!

Ưu điểm: liked everything except see below

Khuyết điểm: meat on the grill is completely spoiled, do not know how to cook and do not want to. not possible. fish is good, chicken is good.

Ưu điểm: The staff were exceptional, really friendly and courteous, nothing was too much trouble, the food was great and the entertainment was excellent, good coffee and not cut price drinks like other resorts

Khuyết điểm: Nothing

Ưu điểm: New hotel, friendly staff and nice beach. Very clean and large rooms!

Ưu điểm: Wonderful family hotel with great service and great food. The pool is clean. The sandy beach is so lovely with water sports. Each night there were interesting activity for kids and families. Yesterday we had a wonderful beach party. We checked out at 12:00 pm but they let us stay and enjoy the facilities, we stayed till 7:00 pm. It was worth the stay and the money.

Khuyết điểm: There was no toothpaste and no shampoo with conditioner. There were only hand soap and body gel washer.

Ưu điểm: The cleanliness, the food and the Service. Staff at Annabella Diamond Hotel really did go all the way to make me and my Family enjoy one of the best holidays together ever. We had 4 rooms from 21st - 28th. May 2019. Front Office Manager Suzunay Koymat helped us change one room from family-room to sea view room as request from our side and placed us near each other within a days notice even as the Hotel was fully booked! The beach, garden, pool, bars, restaurant departments is taken care of by Service Manager Sedat Kaya who did give us the warmest of welcoming reception and continued throughout our stay and everyday asked into our needs and if everything was satisfactory. It’s very family friendly Hotel with plenty of activities involving the fabulous Entertainment team. For instance beach volley, pool games, dart, water gym, morning gym, Zumba, air gun etc. etc. at night there is some performance on stage. The best we saw was the Proffesionals dancers on the last evening. Room are keep very clean and every days my family got the beautiful towel decorations with flowers etc. + on certain days complementary wine and fruit baskets. The buffet varies from day to day and there is a lot of tasty cuisines from different countries all over the world. There is something for everyone’s taste at breakfast (recommend the omelet), lunch and Dinner. It’s brilliant. The Garden Area is also the snack Area where you can get fast food like pizza and burgers + salads and free is cream. At the spa the Turkish sauna and regular sauna is free of charge. The Spa Manager there is also ready to give you a good price in case You need massage or package treatments, face mask or a pedicure next door by the hairdresser.

Khuyết điểm: In general the music is a bit too loud in the morning at “wake-up” 10am and some of my family also found the music at stage performances 10pm a bit loud. Also it is nice with some mellow music at dinner time from live bands, but again the Volume should be lowered a bit.

Ưu điểm: The staff was extremely helpful. The hotel had a show each night. The food was excellent.

Ưu điểm: The food was fairly decent and definitely changed themes for every dinner. Lunch and breakfast could be a bit repetitive but I think that can be expected in a value level resort. The breakfast had a good amount of options especially the pastries offered. The rooms themselves were nice and comfortable though if you’re facing the street like we were, the highway can be quite loud. The pool was nice and well maintained and the slides were a nice touch. I also used the spa facilities which were decent and well priced for a resort.

Khuyết điểm: A lot of reviews complained about the lack of English spoken and it’s true. Though everyone did try to understand us for the most part, just know there will be an obstacle to this. The alcohol served is bad. Not ok. Bad. The draught Efes beer was perfectly fine, even good when perfectly cold. The vodka that they served was decent enough. My wife and daughter tended to stick to the mojitos as they felt that it was the only cocktail worth drinking. The hotel might want to consider a sparkling wine on offer too. The animation team and entertainment in general was kind of sad. But we were there in off peak season so maybe they don’t put on their A game for low season. All in all, if you are looking to do more than just eat, drink and chill; then you might be disappointed. We were perfectly happy to just do those 3 things .

Ưu điểm: Great hotel location, right next to the beach. Friendly staff. Still sea at bay, no waves, nice sand.

Khuyết điểm: 1) My room was not ready at my arrival, so I was proposed to stay for 1 night in a room without shower and toilet. 2) WiFi is very slow, about 2Mb/s, just to check email.

Ưu điểm: The location and beach are perfect. Staff, especially animation team, is very talented on their job.

Khuyết điểm: Bathroom doesn’t have air conditioner. Sunbeds don’t have mattresses, you have to pay for them in more

Ưu điểm: Beach was lovely,the location was good for the town .

Khuyết điểm: Food wasn't good,no English speaking at the hotel . This hotel is retired german/Russian people only. Rooms need up dating and so dose the reception area.

Ưu điểm: Everything was excellent!!

Ưu điểm: Good Spa, bad gym

Khuyết điểm: Gym, the trademill did not work, old and bad elipse machine. You can nearly Call this a gym

Ưu điểm: This hotel is not for English speaking people. I was the only British person staying in this hotel. The do not have British tourist stay there. This hotel is for retired German/Russian people. The food wasn't good its was cold and bland. The beach was not sand by gravel and the sunbeds never had mattresses so needed a few towels to be able to lay on the sunbeds. No i would not go back to this hotel as alone tourist. If at all.

Ưu điểm: Excellent hotel. Lovely staff and a very good selection of dishes. Great cleanliness in the hotel as an all-encompassing ambiance. You would come back very much.

Khuyết điểm: They do not recognize cash back swords

Ưu điểm: Everything is was so nice very nice atmospher Staff is kind and helpful good food nice animation All is perfect

Ưu điểm: For the very low price, all is great, especially the connected beach and pool and pool bar. We stayed for three nights while travelling by, and chose an all inclusive package including selected alcoholic drinks, and this is an excellent deal. The spa is very good

Khuyết điểm: The food is very basic, salads are good, but that is all. The bathroom is ancient and should be renewed.

Ưu điểm: Everything was excellent. We were here second time, so I am thinking that is enough to describe this hotel

Khuyết điểm: Rocks in the sea.

Ưu điểm: Fresh omlettes in the morning! Staff on the bar and in the restaurant area were very friendly!

Khuyết điểm: The pool could have been heated as it was very cold all the time.

Khuyết điểm: The bathrooms. The shower (50 years old?) was almost too small to get into at all. Fatter people than I (who am normal) probably cannot get into it. The shower unit was unreliable.

Ưu điểm: The hotel had very friendly staff, particularly the guest relations, the rooms were well decorated, very clean and air conditioning was good. The artists they organised for the shows in the evenings were brilliant. The beach was clean as was the water and the peer offered a nice additional feature.

Khuyết điểm: The food in the restaurant was ok at best. You could almost always find something that was great, but since it was all inclusive, they decided not to spend too much effort on great food - mind you most of the guests probably would not have appreciated it anyway. But most annoying was the loudness of the music half the day. If you care about your hearing, this is the wrong hotel. They almost blew your ears off after 8pm until midnight. But this is what guests want apparently. After we complained that the music level was causing permanent hearing damage (the windows on the 6th floor were vibrating despite being 50m+ away from any loudspeaker) we felt that sometimes they reduced the noise a bit, but not enough.

Ưu điểm: Everything was ok, coffey not the best in all areas of the complex

Ưu điểm: The room was nice and clean.

Khuyết điểm: The private beach is very small, also with rocks and some kind of grass under water

Ưu điểm: The hotel is more beautiful than the pictures show you. It’s very clean and great food. The hotel also lies near a shopping street, wich is a plus.

Khuyết điểm: Since we have kids, we would have appreciated if some of the staff looked after the kids a bit more when we left them there for a while. They could run away.

Ưu điểm: The hotel is very nice and generally the staff are ok but can’t speak English so hard to communicate

Khuyết điểm: Had to complain about what meat was being made has the kitchen staff just say it is meat not a good answer as certain religion do not eat certain meats. Also the pillows are to high and hard give backache and neck pain.

Ưu điểm: We like ever thing,s in Azura

Ưu điểm: very active and friendly entertainment team, that's what makes the hotel different. You'll never get bored there. Aykut, the head of the animation team, Sexy Monta, DJ, Shaheen, and Annet made sure we had the best experience. The quality of the alcohol is not good, but the bartenders are very friendly, and they have amazing recipes. The Piano Bar's staff are excellent. Also the patisserie in the lobby is always full of delicious sweets and the staff are excellent. The diversity of the food is very good, but the quality of food is 8/10. The quality of dessert is 9/10.

Khuyết điểm: They use cheap tequila and vodka. the quality of food can be better, specially not enough vegetarian options. It's a bit far from the airport.

Ưu điểm: Food was ok

Khuyết điểm: The drinks are fake very bad , beach is small

Ưu điểm: Ismail the main front desk receptionist was rude....awful and very unpleasant. I have never met such a rude front desk man in my life. Everyone else was lovely. He was beyond nasty.

Ưu điểm: Absolutely all right

Khuyết điểm: Never