Khách sạn ở Banff nằm gần sân bay Banff Park Museum

Ưu điểm: Very spacious room with heated floors, king bed and a big jet tub made for a great place to kick back after a day of skiiing.

Khuyết điểm: Fire place didn't work.

Ưu điểm: The layout, the wood fires, all the atmosphere was awesome.

Khuyết điểm: No matter what you provide, the key to a great place to stay is a good bed. Ours was so hard it made the fold-out futon in the living room area look like a desirable option. The bed was rock hard and felt like laying on cardboard. Killed the whole stay for us and wont be back as a result.

Ưu điểm: Our stay was only one night, so it is hard to evaluate. During the short time however, we found the resort to be comfortable and very accomodating for our family. Staff was helpful and set up our rooms as requested with items such as playpens and highchairs.

Khuyết điểm: We found the kitchen was lacking in pots/pans and dishes.

Ưu điểm: Very roomy suite with a kitchen and fireplace. Everything in the kitchen was functional. Room is modern and seems recently renovated. As it's a bit out of Banff town the area is peaceful and quiet

Khuyết điểm: It's a 20min walk from Banff town, therefore a bit of an inconvenience if you don't have a car. Room was usually very hot and stuffy and there's no AC (but there is a fan). Reception staff were nice but not overly helpful.

Ưu điểm: The room was very comfortable. Natural fireplace, full kitchen, wonderful view of the mountains. Free reliable wireless.

Ưu điểm: It was nicely designed and I liked the appearance.

Khuyết điểm: Unfortunately it is situated high above Banff and consequently the train horn can be heard very clearly. Goods train pass through Banff and the train driver sounds the horn each time he approaches the level crossing. The sounds consisted of two long and one short horn sound. This went on every 2 hours commencing at 10pm and did not finish till after 6am. Uninterrupted sleep was a luxury at this Resort.

Ưu điểm: quiet, peaceful

Khuyết điểm: television sets at least 15 to 20 years old.

Ưu điểm: The room was very clean and comfortable to be in, the view from the deck is great. What i found very different that the tile floor as you go into the room was heated very nice if you have cold feet. I very much enjoyed my stay at Tunnel Mountian Resort. Wil stay again.

Ưu điểm: The loft suite was great, considering we had two children with us. The kitchenette was very convenient; the fireplace was a wonderful surprise!The staff were very friendly and accomodating.

Khuyết điểm: Unfortunately, I noticed several stains on the bedding, and the floors seemed somewhat dirty as well.

Ưu điểm: As always, the location.

Khuyết điểm: I have stayed at tunnel mountain numerous times for the last 20+ years, in fact we normally splt our time between your resort and Hidden Ridge. It has been about three years since we stayed last and I was very disappointed. We like to barbeque and they are so far beyond replacing they are very dangerous and filthy. The tap in the washroom spun around completely, the furnace sounded like an airport and the thermostat did not work properly, basic utencils required for eating were missing, the TV in the bedroom did not work and the remote was missing, the fridge temperature was set on 3 out of 10 yet still froze items. Bottom line is Tunnel Mountain has detiorated substantially in quality and clearly needs some capital spent on improvement

Ưu điểm: the peace and quiet and the family atmosphere.

Khuyết điểm: The big barf stain outside the door on the walkway.

Ưu điểm: it was amazing the wildlife that just walks around. also the beds were really comfortable

Ưu điểm: The difference between a luxury hotel and a Great Luxury Hotel is often attributed to the staff. I can certainly vouch for the fact that the staff of the Banff Springs, starting with valet welcome, registration, housekeeping, servers, supervisors and the myriad of behind the scenes staff can only be described as spectacular, and we thank all of you for making our 35th Anniversary one that we will never forget! The Buffet Breakfast in the Bow Valley Grill is amazing, and the elegance of the room is truly to be appreciated as you prepare for your day. In the mid day and sometimes in the early evening, we enjoyed the hospitality of the Rundle Room, a lounge like few others. The staff of the Rundle Room, especially one supervisor, absolutley run from one room to another, ensuring the high standard of service to all within his purview. Of Course the 1888 Chop House was the highlight of our dining experience. The champagne cart arrival shortly after we were seated was all too tempting. The food was so amazing that we had to visit twice during our short stay. At all times, we found the staff to be friendly, helpful and professional. Our 4 night stay was truly memorable, and we hope to return, sooner than later. Thank You all.

Khuyết điểm: Leaving....and not having time to visit the Waldhouse Restaurant on site. I was looking forward to their schnitzel, but misread their schedule.

Ưu điểm: Loved tea at the Rundle Lounge! The overall atmosphere was lovely.

Ưu điểm: stunning location and premises

Ưu điểm: Everything was amazing.... food, service, staff, room, cleanliness, facilities. Top knotch. Great Scottish castle feel to the hotel.

Khuyết điểm: Location is great but not as exceptional given the price of the hotel. Too far from town to really walk ... not close to anything really interesting like other hotels ... no skiing nearby in winter to justify spending the money we did. If money is no object this is the place to go.... but it matters to me. Otherwise a fantastic place.

Ưu điểm: This was our first time staying at the fairmont and to be honest we were a little apprehensive. From valet to door to door service it was amazing. The kids loved being in a castle. The pools were awesome, they have in house bowling, movie theatre, winter sport rentals. We basically realized by staying there we didn't have to pack up 2 toddlers and a baby to go have fun. And kids under 5 eat free at their restaurants, plus the little touches like sending us all matching bathrobes and slippers even for my kids!. All in all we would do it again!

Khuyết điểm: We had opted out of bringing our stroller this trip and that was the only thing I wish we had at the hotel as it's so big and we were in a wing far from the main building. Wish they had a stroller rental kinda thing

Khuyết điểm: They had a lot of restaurants but they open for dinner they said they closed at sunset which is 9:30 and they were closed by 8 one night at least 3 rest closed by8

Ưu điểm: Injoyed the relaxing atmosphere

Khuyết điểm: Bed and small size room

Ưu điểm: The grounds of the hotel are stunning! In a picturesque location and the outside of the building is fantastic!

Khuyết điểm: Room wasn't ready to check on until 7:30pm! When got there, room was very dusty! Staff did provide complimentary breakfast as a sorry and were helpful, but a lot of money for a pretty standard hotel room!

Ưu điểm: The hotel is luxurious and the staff is extremely warm and attentive. The rooms are clean and the beds are incredibly comfortable! Definitely pay a little more for a mountain view. We could have stared out our window for hours looking at the mountains and the rivers below. We loved the heated outdoor pool and the restaurants were all top notch, as was the room service breakfast. We especially enjoyed the 1888 Chop House. It was a dream honeymoon!

Khuyết điểm: In a luxury hotel such as this you should't be charged per-day for wireless internet access. This is really my only complaint, the rest of the stay was flawless.

Ưu điểm: loved the location, staff were all excellent, loved the history and ambience of the hotel

Khuyết điểm: Our room had no AC and the unit they brought in worked poorly. Management gave us 2 breakfast free fro our inconvenience, but hat was a poor response . Our room was very loud due to the portable AC and was warm all night because it didn't work well. I think Management did the very minimal to appease our situation. disappointing.

Ưu điểm: This hotel is amazing in all Aspects

Ưu điểm: Location was good. Comfortable. Reasonable priced.

Khuyết điểm: Free continental breakfast

Ưu điểm: - VERY CLEAN - UNDERGROUND HEATED PARKING - HOT TUB WAS VERY HOT GREAT FOR A DAY AFTER SKIING - GOOD STAFF

Khuyết điểm: - CONTINENTAL BREAKFAST WAS VERY LIMITED AND MUFFINS WERE FREEZER BURNT - STEAM ROOM DIDN'T WORK THE FIRST NIGHT - JETS IN HOT TUB NEVER WORKED AT ALL - VERY HARD TO GET A NORMAL TEMPERATURE IN ROOM WAS VERY HOT IF YOU HAD THE HEATER ON AT ALL

Khuyết điểm: Breakfast

Ưu điểm: Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I had no complaints and we really enjoyed going in the spa, sauna, and steam room after hiking all day.

Khuyết điểm: Our view. Buses are not fun to look at. Plus you feel like people are in there creeping on you in your room even though you know it's empty.

Ưu điểm: Everything

Khuyết điểm: None

Ưu điểm: An easy walk to restaurants and the village. An accessable hotel for mountains and all the enjoyment of the quaint city.

Khuyết điểm: No

Ưu điểm: Room had sufficient space and indoor underground parking was available.

Khuyết điểm: Expensive for what you get: rooms aren't anything special, hot tub right next to bar, i.e. not very usable, no exercise room. Uninspired breakfast buffet. Check-in time is late, would have preferred to check in earlier.

Ưu điểm: The staff was nice, and the room was nice and clean.

Ưu điểm: The complimentary breakfast was great, and the underground parking was also wonderful. The staff was friendly and helpful.

Khuyết điểm: The noise outside our room at night would be the only complaint. Also, the pictures on the website are misleading, and make the rooms look as if they have hardwood or laminate.

Ưu điểm: we were able to walk to the downtown area from the hotel in less than 10 minutes. The underground, indoor parking was nice.

Khuyết điểm: Underground parking could be bigger as it did not accomadate all the visitors staying at hotel.

Ưu điểm: convenient to the Banff centre and all that the town offers

Khuyết điểm: unfortuntely it was extremely busy at breakfast on the long weekend

Ưu điểm: Comments I had noted when making the reservation were taken into consideration when picking my room - Thank you.

Ưu điểm: We liked the central location of the Inn. We also enjoyed the quiet rooms.

Khuyết điểm: As I've already mentioned, the hostesses for the continental breakfasts lacked enthusiam and friendliness.

Ưu điểm: The ungerground secure, heated parking, complimentary breakfast, helpful staff and proximatey to downtown

Ưu điểm: It was a nice room. No bed bugs. Clean. Walking distance to main shopping and restaurants.

Khuyết điểm: There is no pool even though they say there is. You have to go next door to the neighbor hotel and it is dingy and very sketchy hot tub area. Pool is in completely different area. Breakfast was supposed to be until 11:00 am and was cleaned up and put away by 10:30 am. A decent walk from most shopping areas and restaurants. Not worth $400 + for a night. One of the only rooms without a balcony.

Ưu điểm: I love how spacious the room is, very clean,the bed is so comfortable. The parking is very convenient and secure.

Khuyết điểm: the breakfast was adequate but modest

Ưu điểm: Away from the business of the town strip and in a quiet area.

Khuyết điểm: The TV

Ưu điểm: Run down and outdated.

Ưu điểm: Rooms and Beds were good

Khuyết điểm: INTERNET WAS VERY POOR STRENGTH . COMPLIMENTARY BREAKFAST WAS NOT GOOD . Some time they do not attend call at reception desk nor they call back to room

Ưu điểm: Breakfast was fine and the bed was comfortable.

Khuyết điểm: We had sewer water coming up our bathroom sink at 7:30 am and the night before I noticed some black soot in the sink but did not know why. We left our room as soon as possible reported this to the front desk. The manager only offered a 50% return for the room rate when I thought it would only be right to fully compensate us for such an extreme inconvenience. Disgusting!

Ưu điểm: Beds were clean and comfortable and bathroom was also clean. Did not stay in hotel much but it was fairly quiet and the free hot breakfast was a nice bonus. The underground parking was secure and warm.

Khuyết điểm: Could do a bit of updating with TV and bedding

Ưu điểm: Great ambiance and modern mountain design.

Ưu điểm: Rooms were basic but nice and clean.

Khuyết điểm: The breakfast was chaotic and not very well organized. I had to ask for glasses for juice, mugs for hot drinks, cutlery and bowls for cereal. There was some cutlery behind all the food on the window shelf, but this wasn't really visible when people were serving themselves food. When I did notice the cutlery tray, there were only spoons left. The hot water for the tea was lukewarm. My daughter and I were sat right next to where the food was served and the line was being constantly held up by guests waiting for more coffee, juice, milk for cereal, etc. I did not know there was any bacon, until about 15 minutes after I had sat down as there was none when we first got there. I only realized when someone walked past me with the bacon. Whoever was in charge of making sure all the hot foods and other foods were in constant supply were not monitoring this properly. The only time all foods were well stocked was after 10:00am, when the bacon, sausage and egg were piled high, but as it was after 10:00am, no-one else was coming in to eat it. My daughter and I left around 10:40am and there was hardly anyone left so a lot of food would have gone to waste, when this should have been in abundance earlier on. Though it was chaotic, the workers who were replacing finished food items and tidying up, were pleasant and friendly throughout. I would have preferred an earlier check in time. Checking at 4pm and having to be out of the room the next morning at 11am, does not leave a lot of time to enjoy the amenities, (pool & hot tub) in the hotel or in the area. I felt short-changed. I would be reluctant to book again because of the not very pleasant breakfast experience.

Ưu điểm: We loved it here. Spacious room, very clean. Good breakfast, free parking, a gym. Highly recommend.

Ưu điểm: The new hot tubs and the nice decor across the lodge

Khuyết điểm: Toilets were never cleaned, bath tub remained clogged the whole stay, the heating in the room was poor, the bed was very hard, sheets were very thin. Breakfast was not bad but some mornings were worse than others

Ưu điểm: Good value, underground parking, decent complementary breakfast buffet, good bed.

Khuyết điểm: The hallways were covered in drywall mud patches so must have been prepping for some repainting or something. Temporary inconvenience but not a sightly interior.

Ưu điểm: Nothing fancy. Breakfast was cereal, toast/muffin and coffee. Clean.

Khuyết điểm: No

Ưu điểm: Rooms were very clean and staff were very helpful and professional. Great value, I would recommend this hotel to others!

Ưu điểm: The staff are really friendly and went out of their way to assist. The heated outdoor pool was great and clean.

Khuyết điểm: The room itself was not clean, there was junk smeared on the wall and it was really disgusting, the washroom was sub-standard - ceiling was filthy and only 1/2 roll of toilet paper). In addition, the indoor hot tub area was incredibly filthy.

Ưu điểm: the underground parking

Khuyết điểm: hot tub room was pretty sad & dingy and 'next door'

Ưu điểm: good location.

Khuyết điểm: Going next door for breakfast.

Ưu điểm: It was Ok but definitely not a 3 star hotel as advertised.

Khuyết điểm: No hot water, bed mattress had a dip in it so a person rolled to the center. Room was extremely small.

Ưu điểm: Price was awesome, as were the Staff...very helpfull and came thru on every request. Distance from main core of Banff was not an issue only 15 min easy walk (summer)

Khuyết điểm: As addressed in the comfort category both Queen beds were very uncomfortable. When in bed the middle would collapse and my wife and I would roll into on another.

Ưu điểm: The bed

Khuyết điểm: The shower. My wife wanted a telephone shower instead of.

Ưu điểm: The room was extremely clean. The hotel was quiet during our stay. We appreciated the two sinks in the room.

Khuyết điểm: The breakfast at the Voyager Inn next door (included in rate) needs improvement. There was no coffee when we arrived. There was only one type of muffin and no other breadstuffs. There are no beverages for those who do not drink coffee or tea other than milk.

Ưu điểm: Its location

Khuyết điểm: Yes there was no Microoven and freeze inside room

Ưu điểm: Great location, we had a nice stay. Seemed like the bathrooms were newly renovated although the room itself could use a bit of an update. Nice pool and the staff were very friendly.

Ưu điểm: Very nice and clean room. Location fantastic.

Khuyết điểm: Resort town so all hotels are expensive. Didnt like being charged for parking or internet.

Ưu điểm: We really enjoyed our stay. The kids liked the pool and the breakfast buffet. The location is outstanding. We went ice skating on the river just behind the hotel and had a great brunch at Melissa's across the street.

Ưu điểm: Had a great stay, pool and hot tubs are phenomenal and rooms were great. Everyone friendly and accommodating.

Khuyết điểm: Charging for wifi is outdated and should be changed in my opinion. It is a common service for hotels to have free wifi nowadays. oh well.

Ưu điểm: Leisure facilities were excellent. Comfy beds too.

Khuyết điểm: No free wi-fi. They charge $10-a-day.

Ưu điểm: Great location and great property! Friendly staff and excellent service!

Ưu điểm: Great location close to some of the tourist attractions in Banff. Very convenient walking distance to shopping and dozens of restaurants. Very nice staff. Parking garage was very convenient. Looked like an ideal facility for small conferences. Check-in and check-out were a breeze. Had wired internet in one wing -- speed 5Mb/1.5Mb. Nice shops downstairs off the lobby.

Khuyết điểm: It was a bit pricey in the high summer season, but so were many other things in Banff. Extra daily cost for wifi and underground parking. Hotel was mostly quiet, but a little noisy when trains came through, not awful. Room layout and some furnishings were dated (mixed ages/styles), but the room was reasonably comfortable. Maintenance of some plumbing fixtures was deficient (I have no clue why housekeeping staff coordinates so poorly with the maintenance crew in many hotels such as this). My rating would have been higher if staff had bothered to take just 15 seconds of screwdriver time on the shower handles. Front desk person was unaware of wired internet, "We don't have that!" But they do in one wing. Be aware that Banff town is a significant distance from the Icefields Parkway.

Khuyết điểm: AC useful for hot days

Ưu điểm: All around a pleasant experience

Ưu điểm: Central location, friendly staff.

Khuyết điểm: Bed spreads near a serious cleaning, stains and frays are everywhere.

Ưu điểm: Great location. I read some reviews and thought the room wouldn't be that great but I booked it for location. The room I had was very nice and comfortable. I would stay here again. pool was also very nice.

Khuyết điểm: It would have been nice to have 2 chairs on the balcony.

Ưu điểm: Location was amazing for walking to downtown. Pool area was beautiful.

Khuyết điểm: Only thing I could complain about was the carpet in the room. It was old and needed to be changed. Stuffed up my family.

Ưu điểm: Great location

Ưu điểm: It was quiet and comfortable, except for the occasional train whistle, which occurred intermittently through the night. Location was close to Banff Avenue.

Ưu điểm: The location was just perfect

Ưu điểm: Great location for exploring Banff and its walking trails (we parked the car in the hotel garage and did not use it again during our stay). Quick check-in/check-out, friendly staff.

Khuyết điểm: Parking in underground garage is $9.50 per day - but most streets and parking lots in downtown Banff have 3 hour max. for parking.

Ưu điểm: Central position in Banff

Khuyết điểm: No

Ưu điểm: We found the staff very friendly and helpfull. We only used the hotel on a B & B basis and the breakfast was excellent. We used the hotel for a ski holiday and it is perfectly positioned in Banff for the ski bus which stops outside. It is the last stop before the bus leaves Banff town for the slope and the first stop coming home at night which saves a lot of time between the hotel and the slopes.

Ưu điểm: staff were welcoming and very hospitable; rooms clean and pleasant; beds comfortable; food in the restaurant was excellent and great value; fantastic location.

Khuyết điểm: For what we were looking for on this ski holiday, there was nothing that I didn't like about the hotel.

Ưu điểm: This the second time we have stayed there and were not disappointed. Very convenient location, straightforward and good service and good value all round. Please write at least 15 words

Khuyết điểm: Pity the hotel does not accept dogs and does not have a ladies hairdressed on the block.

Ưu điểm: The eucalyptus steam room was great.

Ưu điểm: The beautifully designed pool was a wonderful experience and could accommodate children, families, couples and individuals. Very courtous and helpful staff.