Khách sạn ở Cologne nằm gần sân bay Friesenplatz

Ưu điểm: Great view of the cathedral - best in Cologne (I've traveled to Cologne many times)

Khuyết điểm: At first gave us a Rhine view room with a terrace overhang above us that cut off half the cathedral view. They were happy to move us a floor up, but that should have been clarified in the reservation

Ưu điểm: Location and view of city were great

Khuyết điểm: Room was old and dated, beds were dated, it appeared to be a former smoking room

Ưu điểm: The breakfast was really good

Khuyết điểm: The whole hotel needs a facelift. I think the time with dark wood is over an also the rooms need a facelift too

Ưu điểm: Wonderful attentive staff without being intrusive. Perfect location for sight seeing/shopping. Excellent outdoor informal riverside restaurant - open when the weather is clement. Superb spa. Classy breakfast.

Khuyết điểm: Nothing to criticise. Regrettably the normal room rate will be beyond the budgets of most people though.

Ưu điểm: Location, front desk staff, concierge, great breakfast, room size, hotel layout

Khuyết điểm: beer garden with self service and impolite staff: this does not fit into a five star hotel

Ưu điểm: Located just across the Cologne Cathedral on the other side of the Rhine river, you have a great view of the old town.

Khuyết điểm: The “Rhine View” room is basically just that - standing in your room you can only see the lower part of the cathedral due to the architecture of the hotel.

Ưu điểm: Very nice location, only a couple of steps away to the river and 500m to the train station. Staff were very helpful. The view of the restaurant is exceptional.

Ưu điểm: The hotel is very clean and the staff is friendly

Ưu điểm: Everything was perfect

Khuyết điểm: My room view wasn’t to Koln dom

Ưu điểm: fantastic hotel

Khuyết điểm: not entertainment and not suitable for young guest

Ưu điểm: Perfect location

Khuyết điểm: wifi is limited

Ưu điểm: the location of the hotel is perfect. the cleanness is good.

Khuyết điểm: The sound of the construction around was annoying .

Ưu điểm: We loved the Residenz. It was close to the station and the Cathedral with lots of eating places in the area. It is a fantastic concept combining accommodation for the elderly and visitors. Great facilities.

Khuyết điểm: Noisy side street when the window / door was open.

Ưu điểm: Excellent location lovely and peaceful great staff

Ưu điểm: Good location. Nice and clean. Good service.

Ưu điểm: Location: only 10-15 minutes walk from the cathedral. Quick check in and out. Strong free wifi (1st floor room). Variety of restaurants &caffees nearby.

Khuyết điểm: Expensive parking (€16). Some of the staff was not very friendly.

Ưu điểm: Clean, great design, good price. Staff super helpful, great gym and sauna. 1000% recommended!

Ưu điểm: Good location

Khuyết điểm: Not the value for money you expect from a NH Collection hotel. Very basic room for €260 for 3 persons excluding breakfast at €20 per person. No water bottle in the room, windows don’t open so you need to have the noisy airco on at night. This hotel needs a renovation to stay a collection hotel category.

Ưu điểm: Great

Khuyết điểm: None

Ưu điểm: The bathroom and room were just perfect.

Khuyết điểm: The construction was a bit bothersome. But all else was perfect. Internet was very bad.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: location and updated decor

Khuyết điểm: no!

Ưu điểm: Location

Khuyết điểm: We checked in in the afternoon and AC, fridge, and safe did not work. We left to get dinner and was promised it would be fixed. Returned in evening and nothing fixed. We lost baby breast milk and no AC. Night manager refused to fix/give us new room.

Ưu điểm: The whole experience was excellent and we liked the option not to have room service and have a drink, the bar/breakfast area is lovely and we enjoyed relaxing there. The reception gentleman Steven was exceptional and made us feel very welcome a very charming man. The bar man was also very good and knew how to serve a perfect beer. The walking distance into the city and the public transport was excellent.

Khuyết điểm: We would have liked to have made the room a little cooler we had it on 5oc the lowest but still quite warm for us being from Scotland.

Khuyết điểm: The room was small and cold.They said that there is a parking .That is too bad . I had paid 18 euros for parking per night and 5% taxis extra for all the money I had paid for the hotel. Terrible!!!!

Ưu điểm: Location

Khuyết điểm: Very small room and no bar

Ưu điểm: Generally speaking a fairly good and nice hotel.

Khuyết điểm: 1. Limited hotel parking slots and no other parking spots in the streets surrounding the hotel. 2. No “welcome” bottles of water in the room. 3. Pretty poor breakfast options. 4. The definition of city centre hotel should be reviewed, as it takes about 20 minutes walk to actually get to the city centre. 5. Pretty high price compared to the room size, location and services offered. 6. At check-in I was asked if I wanted to join the “Save the world - green initiative” consisting of skipping cleaning services over the weekend. As compensation for this I have got a “free drink” voucher. With this voucher you could get a glass of wine or a beer or soft drinks at the bar. So I have asked for a bottle of water, since there was no fridge and/or welcome water in the room. The staff at the bar refused to give me a “big” bottle of water (0,75 cl) as apparently the voucher allowed only for the small bottle (0,25 cl), without taking into account that water has a completely different price compared to wine and/or beer, and anyways it should have already been offered as welcome package at the beginning.

Khuyết điểm: 1- toilet not have water for muslim use 2- they do not put complementary bottles of water daily.

Ưu điểm: Everything. Staff was the best!

Khuyết điểm: Tv channel choices. Put Netflix app on the smart TVs in the rooms

Ưu điểm: Location was very good, room size was good for Europe, bathroom was updated and modern

Khuyết điểm: The heating/air conditioning did not work properly and the housekeeping did not clean or replace the glassware

Ưu điểm: Location

Khuyết điểm: Reception desk is always stressed and not very customer minded

Ưu điểm: Spacious rooms, comfy beds & friendly staff.

Khuyết điểm: On 17/11, our room was not cleaned when we arrived home at 4 pm. After reporting it, we waited a while & it was cleaned. We requested 2 clean cups from cleaning staff who said someone would deliver them later-no one did.

Khuyết điểm: Could of had a drink dispenser outside sauna/ swimming pool area

Ưu điểm: Location is great

Khuyết điểm: Looks a little outdated, for the price payed

Ưu điểm: The location.

Khuyết điểm: I´m a CEO of a company and I´ve been to many, many places so far and I have never seen such a poor quality at such a high price level: - Room smelled awfully. - Very poor room service: used dishes where not cleaned. - "Fitness Center" was three cardio devices, thats it. - Sauna was cold; "welness area" in general old. - My collegua was put to a SMOKING ROOM and was not even asked - Coffee maker on room but no stir (had to use my toothbruch) - Room was very small - Hotel generally very old and urgently need an update!

Ưu điểm: Good hotel in a good location

Khuyết điểm: The pillows are to thin!!

Ưu điểm: A lovely hotel in a good location.

Khuyết điểm: Expensive hotel so would have expected the breakfast to be included in the room rate and also some complimentary water in the room.

Ưu điểm: The hotel is great, location perfect, the lobby spectacular, rooms are very nice, although a bit on the small side, but very clean and functional. The staff is very helpful and efficient. Really great place, gives the feeling of a 5 star hotel

Khuyết điểm: Breakfast price - 24 euro is definitely too much, and then you are stuck with artificial scrambled eggs, no omelette, fried or poached for that price. No freshly prepared eggs to order, the breakfast room is too small for the size of the hotel. One toaster and two coffee machines!!?? For this price !? I was not happy to wait for 10 minutes for toast or to que in 10+ people lines for a cup of coffee. Definitely spoils the otherwise perfect hotel experience.

Ưu điểm: The piano bar was very nice, all the staff were very friendly and helpful. Location is great.

Khuyết điểm: The lighting in the room wasn't that bright. (no main lighting all lampshades with warm white energy saver bulbs)