Khách sạn ở Düsseldorf nằm gần sân bay Carlsplatz

Khuyết điểm: They are asking the same price as always even though almost all the hotel cavities are closed. Spa and fitness supposedly open, but only if you reserve and only for one person at a time. Of course when I wanted to go to relax there in the evening but it was already fully booked. I understand the situation, but what I don’t get at all is if you ask kindly for an upgrade because of that they simply refuse, even though the hotel is almost empty. That’s the LEAST thing they could’ve done. On top of that they were complaining that my car was standing too long in front of the hotel which was empty anyways and said if I don’t move it I would have to pay. Never seen a hotel charge you for standing at the main entrance. This is NOT five star treatment of a guest. Won’t come back that’s for sure. And on top of that, this whole mask thing, I dropped my mask a little so I could speak when I checked in and immediately the receptionist ordered me to put it back up and then asked me later to repeat what I said because she couldn’t understand me. Ridiculous, even more so that she wore a mask and we were separated by a plastic glass wall. This impolite behaviour reminds me of when I went to east Germany just after the wall dropped. This crisis is no excuse to treat clients that way. Sad.

Ưu điểm: The bar is great and they have pastry luke pizza was very tasty Location 10

Khuyết điểm: Shower a bit small

Khuyết điểm: Cost. Too expensive

Khuyết điểm: The spa was terrible and they did not even have the sauna or steam room on. Very bad.

Ưu điểm: This hotels is just fantastic. We stayed in this superb hotel in the end of November and cannot wait to come back. We loved its classic luxurious style, the most modern technology in the room, the very cosy living room where you can just sit down, relax, play chess. The bed is very comfortable and the TV built in the mirror in the bathroom is quite impressive. If you want to experience a really enjoyable weekend, book a room here! Ramon and Mirka

Ưu điểm: The staff are very friendly and helpful. The location is convenient. The room is very elegant and modern. Nothing more to ask for! We would definitely like to stay at this hotel, if we have a chance to visit Dusseldorf again.

Ưu điểm: Modern set-up of the hotel rooms, a guest-only VIP lounge, which is similar to a airports business lounge

Khuyết điểm: The stuff maid be more welcoming and service oriented. I missed a bit the very special feeling, you can get staying at luxury hotels.

Ưu điểm: the hotel is very good pleced,very central in the hard of the city

Khuyết điểm: the decoration is very kitsch.

Ưu điểm: The best service you can imagine, excellent breakfast and dinner at Brasserie, we travel al lot but for sure this one of the best hotels in the World !

Ưu điểm: exellent

Ưu điểm: Perfect comfort. Perfect finition. Perfect electronic. Perfect value for money.

Ưu điểm: size and comfort of room, perfect location in the center

Khuyết điểm: high price of breakfast

Ưu điểm: Absolutely excellent personal service, very courteous and couldn't be more helpful

Khuyết điểm: The only thing that was disappointing was that the TV/Sky Channels were totally focused, besides German of course, on Russia and Arabic (I think). The only English channels were Sky News/CNN. In the room information folder it had over 84 channels listed including bbc/itv/ etc but they were not set up as they could only take 48 channels. Also no Movies available.

Ưu điểm: modern and easy going

Ưu điểm: Reception was excellent - very friendly staff. Breakfast was also superb. And the room was very spacious and clean.

Khuyết điểm: Can't think of anything really!

Ưu điểm: location the room size and balcony

Khuyết điểm: the food quality was not as expected (breakfast) there was a contentious issue with the room keys

Ưu điểm: Olivia at reception was amazing. We asked about where to go for our first night in Dusseldorf and her recommendations definitely assisted in making out evening and weekend the absolute best. Thank you. Room was amazing. Staff fantastic. Facilities the absolute best. Loved the look of the hotel inside. Great parking and an excellent price.

Khuyết điểm: I had written the hotel x3 times before arriving and didn't receive one reply. This was also using the booking.com 'contact the hotel's & 'message the hotel - email's facilities. This was very dissapointing as I really wanted to understand what the parking situation was, and also how do we use the fitness facilities and swimming pool. In addition to this was also keen to get a room with a view. This should be looked at in a big way, especially as the hotel sent me a CV-19 letter using these facilities, which I replied to, and received no reply or response over a two week period. Even on my check in day wrote them and again received nothing. Breakfast weekend timing's could be later also, especially for the weekend. We ended up checking out at mid day and having a lovely amazing brunch in the 'Alex' restaurant around the corner. However we would love to have had breakfast in the hotel. The timings were not late enough for me, and for such amazing facilities could provide more for their guests in this way. Put a brunch on, or similar. Use of the swimming pool, in the hotel would be very good as we had no idea how to do this. Do you carry all your sports kit in a bag, can you walk there with a robe on, something simple to understand would be useful as it's not in the actual same building as the hotel. This is also further complicated by CV-19 and not being able to use the changing room facilities. We did order an evening meal, and it was amazing.

Ưu điểm: The location was very good. Staff were very friendly and helpful.

Khuyết điểm: Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.

Ưu điểm: Rooms very well appointed and comfortable. An excellent hotel

Ưu điểm: We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one.

Khuyết điểm: Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.

Ưu điểm: The location of the hotel is very strategic

Ưu điểm: I will return--very good--

Ưu điểm: A 5 star hotel all the way...excellent breakfast buffe. Perfect location.

Ưu điểm: clean and comfort

Khuyết điểm: no

Ưu điểm: location, breakfast, concierge

Khuyết điểm: staff were slow in solving problems

Ưu điểm: Close to airport and downtown. Service was great.

Khuyết điểm: Thought price was a little high.

Ưu điểm: everything

Ưu điểm: The location is nice, the personnel is nice also

Khuyết điểm: Breakfast can be better -it is not like in 5 star hotel must be The SPA lounge and sauna were closed for repair during all our staying in the hotel No Hotel , no booking.com informed us about that ahead.We got to know that when we enter SPA center. My wife was very upset about that.

Ưu điểm: Perfect hotel, very friendly staff and rooms were great.

Khuyết điểm: N/A

Ưu điểm: The collections of statuary,paintings,militaria,and beautiful ceilings. The staff were very pleasant.Not a lot for them to do as very few guests due to circumstances of the Corona Virus.

Khuyết điểm: Having recommended a restaurant, they said we could use the courtesy bus,when we asked for this they said it would be 20euros each way,we opted for a taxi for which we paid half that price.However,the restaurant "Agatas" was fantastic.

Ưu điểm: Beautifully decorated and excellent modern facilities surrounded by art. The bed linen was high quality and immaculately laundered. Great breakfast buffet. Extremely friendly staff.

Ưu điểm: This hotel offers everything that you want from a decent hotel. Great location in the heart of the old town. Staff is very friendly and they have a car valet service. I did not know where the friendly man took my car to, but when I checked out he returned it as if nothing had happened! Amazing. This hotel is very romantic and a great stay for couples. Breakfast is also good.

Khuyết điểm: The checkin time (3pm) is quite late while the checkout time (11am) is quite early. Especially if you stay for just one night. Luckily our room was ready when we arrived early, but for the late checkout we had to pay extra, which we did.

Ưu điểm: Unique up market hotel in downtown Düsseldorf. A truly excellent brasserie.

Khuyết điểm: Hotel is a bit pricey but the high quality brasserie was priced correctly.

Ưu điểm: Great hotel in city centre. Real art inside hotel.

Khuyết điểm: price-quality perhaps is right but still somewhat expensive per night

Ưu điểm: The amazing historic building with its sculptures and paintings

Khuyết điểm: wish the receptionist to be more helpful in explaining about the touristic spots in Dusseldorf and supply a city centre map as the one provided was very small in fine print Be more generous with coffee as they supply each room with 2 sachets per day only !

Ưu điểm: Really great hotel in center! Friendly stuff. Perfect rooms, good cosmetics, excellent breakfasts.

Khuyết điểm: May be pillows

Ưu điểm: Friendly staff

Khuyết điểm: Nothing

Ưu điểm: Everthing

Khuyết điểm: No kettle in room for hot water for tea or coffee

Ưu điểm: Great central location, close to main streets and walking areas. The hotel is up to it standards (room, breakfast, other amenities)

Khuyết điểm: I had several inconveniences with staff: - At arrival there was no parking place in front of the hotel (generally speaking, there are just few parking lots next to the hotel - you have to park at the one of the parking mall 28 EUR). The valet was not able to recommend one but instead asked to leave the area so that the taxies could pass through. - Service at the reception is super pushy on upselling stuff - My breakfast was double counted (my bad I haven’t checked)

Ưu điểm: Location

Khuyết điểm: Everything was fine

Ưu điểm: Excellent hotel the staff were so polite and helpful, the hotel has a fine taste in their hospitality, near to shopping, food, nice walk and of course the U Bahn is on its corner. I surely recommend it to others.

Ưu điểm: I liked the welcoming and excellent attitude of all the staff and the quietness of the hotel and the fact that I could just step out into the best shopping and Christmas markets

Khuyết điểm: nothing

Ưu điểm: The location is awesome.....

Ưu điểm: This hotel is a business luxury hotel in the best location in Dusseldorf.There is some good lounge specially for business meetings.It is near to shopping area and just in front of downtown.We have stayed in a suite which is really good. Staffs are so helpful and all fluent in English.Breakfast is good although can be better if some warm items add.

Khuyết điểm: There is no free wifi internet in the rooms.

Ưu điểm: Location; excellent room service and cleaning service and very good varied breakfast.

Khuyết điểm: Tipping becomes very tiring. No access for handicapped people or buggies. Doorman only helps if previously tipped. Small elevators. Very small spa and saunas do not start working till late in the morning. Spacious rooms but poor decoration (holes in cortains and very rough towels and bathrobes -unacceptable for a five star hotel-)

Ưu điểm: Large room, nice restaurant, helpful, polite and friendly staff, excelent location.

Khuyết điểm: No

Ưu điểm: Room was very well equipted

Khuyết điểm: Ethernet poor spead, durring my stay there was constraction work done in room next to my and was very noise, staff send me some fruits and small bothel of champain whic was nice but not satisfactory, I could not relax in my room

Khuyết điểm: room facilities expensive internet and paytv

Ưu điểm: Very central. Clean and charming

Khuyết điểm: When leaving the hotel the reception first tried to charge also the hotelroom from me despite the reservation vthrough your company. Anyhow they finally charged only the breakfast and took photocopies of your reservation document to me.

Ưu điểm: very pleasant stay, comfortable, central and user frendly.

Khuyết điểm: It may have been the night in question but there was some noise in the early morning.

Ưu điểm: Everything

Khuyết điểm: That you couldn’t have breakfast

Ưu điểm: Excellent Breakfast, excellent parking. Centrally located.

Ưu điểm: Nothing.

Khuyết điểm: Management

Ưu điểm: The good friendly staff and big choice at breakfast.

Khuyết điểm: Only bad weather

Ưu điểm: Good location, clean, great spa facilities for a relatively small hotel, nice breakfast.

Ưu điểm: The hotel is in a good location for shopping, dining out and sightseeing, the staff where very helpful and freindly and the rooms where very clean. The breakfast was fantastic with plenty of variety and I would recommed this hotel.

Ưu điểm: clean, friendly staff

Khuyết điểm: typicall hotel aircondition: it was very warm inside even it was cold and rainy outside, the beds are really bad

Ưu điểm: it's close to the main train station and other public trans portion and easy to the guest to go anywhere .

Khuyết điểm: every thing was very nice

Ưu điểm: excellent and spacious bathrooms very good breakfasts staff was very friendly and helpful

Khuyết điểm: separate small twin beds, most tv channels could not be subtitled into english

Ưu điểm: Very quiet and clean room. One of the best breakfasts I've ever had. Very helpful staff. Good location 10 minutes away from the train station.

Ưu điểm: The staff were friendly and helpful. Although overnight parking seemed expensive, we were allowed to leave the car parked in the garage until 2pm the following day, therefore saving on city parking fees. The buffet breakfast was excellent.

Khuyết điểm: Our room was on the first floor and we were able to hear the noise from the bar in the room at 12.30am.

Ưu điểm: good breakfest

Ưu điểm: staff exellent, hotel is very new and clean, nothing left to be desired

Ưu điểm: Proximity to train station with good rail links. Easily the nicest hotel i saw in the area and staff and room were pleasant. Travel card made my short stay hassle free.

Khuyết điểm: Honestly the location is excellent from the train station and the facilities in the station amd links to local area are excellent, but venturing out to find something to eat saw me pass a plethora of cheap hotels and sex shops and donner shops.

Ưu điểm: Location only.

Khuyết điểm: Had to pay for faster internet. Bathroom dirty. Shower not draining, shower head holder broken so water sprayed everywhere. Rubber covering on mattress??? This is not a youth hostel. The booking cost 150 EUR for one night!!

Ưu điểm: Regional metro and train tickets

Ưu điểm: Excellent, caring, customer-oriented staff. We felt very welcomed, even with the Corona pandemics.

Khuyết điểm: All great!

Ưu điểm: location great, very friendly staff

Khuyết điểm: Hotel is extremely basic, for sure not value for money

Ưu điểm: Room and location

Khuyết điểm: Appartment was very nice and comfortable.

Ưu điểm: The hotel was very centrally located, the room was nice and quiet and offered all the required amenities I needed for my overnight stay. The curtains were black-out and a good pre-requisite for a good nights sleep. My room on the higher floor even had a nice little balcony looking over a big courtyard... as the weather wasn’t too nice, I didn’t make use of this amenity. There are several good Turkish restaurants nearby and you are very close to the main city centre and pedestrian area, even though this hotel shows up under Financial/Government area. My room was excellent value for money, considering the location and the amenities.

Khuyết điểm: My room was a bit tricky to reach, but this might have been due to one of the lifts being out of order. So I had to take one, followed by a series of stairs, up and down and through a door to a separate section of the hotel. Behind the door was access to 3 rooms. Definitely not for the elderly... but I am a spring chicken (sort of)! And then I was woken up a few times during the night by a really heavy(!) snorer in the room next door! The hotel is really centrally located near the train station, but the area can be a bit rough at night.

Ưu điểm: Location and breakfast

Ưu điểm: The situation and public transport were good; quiet room. The staff was friendly and helpful.

Khuyết điểm: The room was quite warm, expensive breakfast.

Ưu điểm: It is good hotel and near Center station.

Khuyết điểm: The hotel did not have hot water cooker and no free internet.

Ưu điểm: I like the location and Aircondition only

Khuyết điểm: I do not like the recieption staff .

Ưu điểm: Free travel card gives you access in getting anywhere in the city and the Ruhr region.

Khuyết điểm: Shower was not functioning well and it was too noisy. Air conditioning was not enough, it was unusually warm weather for Germany.

Ưu điểm: not really a lot, actually. the location is close to the station but not to the old city centre, the room are nice but the third bed was really unconfortable.

Khuyết điểm: the staff is really bad, they didn't advise about our bus free ticket (included in the room price) and they added a extra charge for the breakfast which was included as well !!!

Ưu điểm: Very near to the Main Train station. Hotel clean and comfortable. Good Breakfast. Very good for business travelers.

Ưu điểm: I am frequent visitor to Germany and I haven't seen as bad as this hotel. Staffs are not friendly; receptionists are not welling to even talk to the guest.

Khuyết điểm: Bad sevices

Ưu điểm: Close to center of the city

Khuyết điểm: Street around the Hotel was a little rough in terms of people hanging out

Ưu điểm: Free transport ticket made things very easy

Ưu điểm: all

Ưu điểm: Very clean. Great location and exceptionally friendly staff. We would definitely satay again.

Ưu điểm: The location is so good and convenient. easy access by car, parking brings a bit of challenge if your car is bigger than normal!

Khuyết điểm: The ventilation system of the room was not good enough for our room (last floor the most left room with a blocked view)

Ưu điểm: The Room was absolutely dirty. Booked with breakfast but didn't go due to unhapinness in general

Ưu điểm: The staff was very friendly and helpful. The staff did amazing while coping with the rules (by law) they had to implement due to Covid-19. The location is great, just a few minutes walk and you're in the center. Nice bar and Italian restaurant (with terrace) right next door. Easy to drive to by car, you'll be at the highway in less then 10 minutes (coming from The Netherlands). Excellent choice for a city trip!

Khuyết điểm: To check or consider for future guests: no air-conditioning in our room, I forgot to check that before booking (my mistake, so no problem). It was 31 degrees so it got pretty hot inside as well. A staff member told us they will install air-conditioning next month! It cooled off in the evening and since the windows can fully open we slept great.

Ưu điểm: Good position, overall nice and quite new hotel

Khuyết điểm: No air condition, room really small

Ưu điểm: Location top, near centrum Dusseldorf, very good breakfast and a bath in the room....Staff was friendly....

Khuyết điểm: Everyting was fine.... perhaps a bottle of water and coffee facility's in the room can be the top of the cake.

Ưu điểm: The hotel was clean, the location was close enough to the main train station, aldstadt, Konigsalle and all the sights. The staff were friendly and welcoming.

Khuyết điểm: The bathroom door was see-through glass, so you can see someone using the toilet from the bed, you would want to have no inhibitions about sharing EVERY bodily function with whoever you happen to be sharing with. Our double room had 2 single beds pushed together and 2 single duvets, they were also on castor wheels so some some mornings we would find our beds had drifted a few feet apart. I would not return because of this point alone.There is only one slow elevator for 5 floors and over 100 rooms, On our day of departure it was out of order and we were on the 4th floor. Finally breakfast is €19 each and another €6 if delivered to your room, so if you fancy a romantic breakfast in bed for two some morning it will set you back €44!

Ưu điểm: The helpfulness of the staff.

Khuyết điểm: The room was very small, there was no restaurant facilities for dinner, the bar area was merely an extension of the reception desk and there was no tea and coffee making facilities in the room

Ưu điểm: very good location and room is comfortable...

Ưu điểm: Good and quiet loction, nice interior, very kind hotel staff, perfect hotel for business trips.

Ưu điểm: Perfect location, nice and clean room, very friendly staff.

Khuyết điểm: Extremely slow elevator

Ưu điểm: Everything was ok- staff are very polite, breakfast is good, rooms are comfortable

Khuyết điểm: I was second time in this hotel and all the time is was a problem with water in bathroom (it was plug) but they fixed after asking

Ưu điểm: The hotel is near Köningsallee shopping street and the old city.

Ưu điểm: Everything very sleek and modern, very friendly personnel, very clean, good location, overall very pleasant experience.

Khuyết điểm: unlimited 24 hr WiFi a bit expensive (22 Euro), but worked well. missed the possibiltility to order at least something small to eat on the room (apart from breakfast), but since they don´t have a restaurant, I guess that´s a bit difficult to manage.

Ưu điểm: It's centrality.

Khuyết điểm: Noise in the morning hours from the area of Rosie's and, we assume, people departing the nearby nightclub.

Ưu điểm: Location and modern rooms.