Henderson Khu nghỉ dưỡng

Ưu điểm: Great place, beautiful hotel.

Khuyết điểm: Pool was closed in evening for cleaning and the hefty resort fee charge despite not being able to use the pool.

Ưu điểm: Very clean and comfortable

Ưu điểm: Great location away from the Strip. Very comfy bed w nice linens. Beautiful and huge pool area. Lots of dining choices.

Khuyết điểm: The valet left our car unlocked - I received an email from Lexus Remote - called valet to let them know and it was corrected. We were on a cross country road trip with lots of “stuff” in the car so I’m glad I was able to catch it.

Ưu điểm: This hotel exceeded our expectations!

Ưu điểm: Location, pool, gym, parking convenience, cleanliness, housekeeping were excellent.

Khuyết điểm: Do not expect a late check out without incurring a fee or the ability to use the spa shower the day of checkout after using the pool to freshen up before hitting the road. This place definitely nickel and dime's like most airlines! Ugh!

Ưu điểm: All good

Khuyết điểm: No

Ưu điểm: We stay in hotels multiple times per month and this is by far the best place we have stayed in in LV. Loved the experience. Wish we could have stayed longer.

Khuyết điểm: Nothing

Ưu điểm: decorated nicely good food nice room nice shower hostess were very pleasant at 24 hour restaurant the 24 hour restaurant was great for late night hunger with great specials at that time

Khuyết điểm: internet kept dropping and difficult to sign on hard to navigate around it was so big difficult access to room from self parking pillows on bed were way to large

Ưu điểm: Bed is dirty they dont changed

Ưu điểm: We were seen standing in the check in line and promptly whisked to the VIP area to be checked in. The staff was friendly the pool was amazing as was the pool staff serving drinks. Oh my girlfriend especially loved the bathroom.

Khuyết điểm: I think it would have been better if we stayed a second night. But on a serious note there were no betters I can really think of. Parking is a bit odd but nothing you guys can do about moving the room towers and 215 garage around.

Ưu điểm: Glamour, location, convenience, amenities are to be thoroughly enjoyed.

Khuyết điểm: My stay was too short!

Ưu điểm: Close to where it needed to be

Khuyết điểm: A lot, the food was terrible, the staff was rude. The room phone chord kept coming out of the handset, there was food on the floor in the bathroom and I paid for room service and it was terrible. This place used to be a personal favorite. Wont stay her

Ưu điểm: Did not eat breakfast. We ate breakfast at a local restaurant. I heard from other vacationers that the food was excellent.

Khuyết điểm: Treatment from front desk, one particular person (I believe his name was Manuel). The room we were first given had ants/black bugs crawling on the desk, night stand and in the bed. Front desk sent a staff member to evaluate the complaint. Staff saw that indeed there were ants/bugs crawling around in the room. I asked the male attendant if they could just spray. He stated, "they could not spray the room while being occupied. He would inform management so that they could place us in another room". Manuel came down to give us our new room key, he advised that there wasn't a bellhop to assist us and that we would have to transport our belongings to the other room. "Be careful because our current keys for room 6112 had been deactivated and we wouldn't be able to get back in the room". The room we were originally in was a king size room. He moved us to a queen/double bed room. When addressing the issue with him that we wanted to be accommodated with the same size room, he then told us that there were no other king rooms available. So it was more or less we accept this room or stay in the bug ridden room we were currently in. My boyfriend was not accepting of the situation and asked to speak to management. When my boyfriend spoke to management, he advised him that he was not aware of the situation. He hadn't been informed as they had stated. When the manager was also made aware that my boyfriend was a celebrity all of a sudden a king bed became available, not only did a king size room became available, we were upgraded to a room with a view and bellhop came available. Whether my boyfriend was a celebrity or not should not been a deciding factor on whether we were accommodated with the same room that we had initially booked. Customers should not be treated based on their social status. Highly unacceptable. I've stayed at the Westin twice before this stay. This time around I was very dissatisfied!!

Ưu điểm: It was a beautiful property. I enjoyed the pool and the views from our room. The bed was super comfy, and I slept very well. The pool area was great too. The location is pretty far away from a lot of things, but that's exactly why I booked it, so it was not a downside for me.

Ưu điểm: The view of the lake, and the pool

Khuyết điểm: The hotel room smelled of smoke, the blanket had yellow stains and the shower curtain had spots of blood. The room was unavailable at the check in time of 4pm and I wasnt able to get in there until over an hour later.

Khuyết điểm: It was great.

Ưu điểm: Upon check-in they had a team of basketball players teenagers that were running Around all night banging on the hotel doors couldn't use any of the amenities it is because of all of the teenagers loud noises was woken up all night long

Khuyết điểm: The hotel staff couldn't keep control of all of the teenage basketball players they should've hired outsource Security it was a nightmare we went there to have a relaxing vacation and couldn't get a full nights sleep so I paid for a luxury and got M

Ưu điểm: The service was wonderful. The resort was beautiful and clean. Had a great time with my wife exploring.

Khuyết điểm: N/a

Ưu điểm: Spa and all around service was awesome! My family and I had a wonderful time

Ưu điểm: No slot machines

Ưu điểm: Easy drive to location, beautiful lobby/pool area.

Khuyết điểm: food selections limited and very expensive. Menu food descriptions differ from what was actually served e.g. side selections Breakfast buffet at $21 was cold, had been prepared hours before Omelet chef was ok Don't expect English as a first language

Ưu điểm: Clean

Khuyết điểm: Front desk was not very accommodating. all other staff was great.

Ưu điểm: Nice location, amazing view and no to far from Las Vegas

Khuyết điểm: One of the pool was close during our staying at the hotel.

Ưu điểm: I only enjoyed the scenery

Khuyết điểm: I had to call for someone to come and clean, and they never came, somebody pulled the fire alarm and forced everybody to evaluate the building, the pool life guards were horrible because I witnessed several incidents and I walked over to one of them and he just ignored me. Not to mention the food was horrible.