Karon Khu nghỉ dưỡng

Ưu điểm: Facility is so good

Khuyết điểm: But the room is a bit wet. Maybe it’s because it’s next to sea

Ưu điểm: Comfortable

Khuyết điểm: Drying rack.. Not enough.. Hot water.. Not enough hot.

Ưu điểm: good facilities, location and friendly and helpful staff

Khuyết điểm: The public beach had a lot of rubbish on it due to the off season rough ocean

Ưu điểm: The property looks dated, used, old... specially the rooms, including the bathrooms. Yes, the room was clean and has all you need and were spacious, but look old, desperately needs a renovation. The location is perfect, now, it is not Kata beach it is Katathani beach, and, don’t fall for the photos of the hotel being beach front, because as it is, not all buildings have the rooms beach front.

Ưu điểm: Location right by the beach is very pretty, though very high waves meant it wasn't that appealing for swimming.

Khuyết điểm: The degree to which service feels impersonal is probably inevitable since it is a huge resort - but service itself was downright non-existent throughout our stay. It took reception 45 minutes to complete our check in and prepare a room, even though we arrived well within check in hours. Reception was not always friendly and seemed understaffed, so there was no one at hand for queries. No checking if we needed a taxi after checkout, which is fairly standard in Thailand otherwise. Room was a bit rundown, dark and stale-smelling. Breakfast was so so. Prices for food exorbitant, but that was to be expected. Gym was much too tiny for the number of people wanting to work out (two treadmills for the whole resort).

Ưu điểm: Comfortable beds. Great for kids. Good swimming pools

Khuyết điểm: Nothing

Ưu điểm: Location Massage around the pool Restaurants Pools and their locations

Khuyết điểm: Tiredness of buildings and rooms Average breakfast

Ưu điểm: Had a wonderful time. Didn't really know what I was getting when I booked it. The most important thing to me was that they had beach access. Which they did and it was absolutely beautiful. Also enjoyed the pools, poolside bars, and restaurants. They also provided entertainment in the evening. All the staff were very helpful and attentive. We booked all our tours through the hotel. The food was great and the hotel grounds were beautiful. Also, I really enjoyed the spa. I would love to go back!

Khuyết điểm: It's not necessarily a negative but just be aware it's a very family friendly resort, it didn't bother me at all but if you are looking for adult only this isn't for you. It's a little far away from the "party" area Patong, but they do offer shuttles in the evening from the hotel to Patong and then back. The rooms seemed a bit older but you really don't notice when you are sitting in the beach or just relaxing poolside.

Ưu điểm: We have been staying here for nearly 20 years. The place is immaculately maintained and staff are excellent. It is right on the beach and there are local restaurants close by if you want to get off the resort.

Khuyết điểm: Lots of Chinese folks at the resort [like the rest of the world] and they are noisy compared to what we are used to.

Ưu điểm: breakfast is good, but a little far from our room, breakfast finish at 10:30 which is great, but need to walk some distance with no roof cover and if it is raining, need to bring an umbrella for it. The swimming pool is super super nice, and they have a swimming pool just by the beach, btw if you wanna go surfing, have to rent a motorbike and go to kata beach, next to our beach.. enjoy the swimming time in here

Khuyết điểm: when we come, it gave us 2 bed instead of 1 bed, so have to mention to them before...

Ưu điểm: Staff are so friendly and helpful and it’s great there are options for food on site and close by. Kids pool options are awesome.

Khuyết điểm: Would be amazing if they had a pool bar and served food at the beach bar after 4.30pm

Ưu điểm: Breakfast was excellent with a wide variety and the hotel location was also great... just steps from the beach. Well done to the excellent staff who made sure that our requests were met and made our stay enjoyable. Also, the photographers at the lobby did an excellent job!

Khuyết điểm: The hotel SPA massage services were a little pricey.

Ưu điểm: We hardly left the resort. It was spacious, and the 5 swimming pools kept the kids entertained for almost the entire 4 day stay. Food options, while not plentiful, had enough variety to satisfy us and good quality. Service was friendly and fast. 2 Minute walk from the room to the beach and there was a children activity center with an entertaining schedule of events for the little ones.

Khuyết điểm: A bit far from anything, taxi was basically required for anything but the beach.

Ưu điểm: Almost everything.

Khuyết điểm: I want to say that rooms in A wing are much better than C wing.

Ưu điểm: Kids club was included & wonderful! Pools were great! Staff was great! Breakfast was great!

Khuyết điểm: Price of some drinks was high.

Ưu điểm: Không gian đẹp, nhân viên đẹp.

Khuyết điểm: Check in quá lâu, nhân viên phục vụ ko tốt, đôi khi còn lỗ mãng

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: The grounds were maintained in excellent condition. You really felt like you were in paradise. Pools were clean and comfortable. Not crowded sitting by the pool, and good drink service. Cute souvenir shops. Good check-in experience for a large group thanks to the separate Hilton Honors desk.

Khuyết điểm: Very dated looking building. Room amenities were a bit lacking (e.g. the rest of Thailand seems to have bidet toilets, but not here). Restaurants for dinner were nice, with good food, but quite overpriced. Hilton was very disappointing for booking an airport transfer. I received information by email only the day before my arrival. I had requested the transfer booking over a month earlier. The email stated the booking office for airport transfers closed in 10 minutes! Not very useful when travelling... A follow up email the morning of arrival indicated it was too late to book a transfer "according to their policy", even though booking a return airport transfer took 5 minutes the day of, with no advanced notice required.

Ưu điểm: I stayed in this hotel every time when I travel to Phuket. The staff are very helpful and kind there especially the canteen staff that we meet every day during breakfast. Keep up the good work and I will come back again.

Ưu điểm: Cleanliness and good service at pool side

Ưu điểm: The cleaning staff in block G were fantastic. Apart from that, not much else.

Khuyết điểm: This hotel was clearly built decades ago and has never been upgraded. I'm struggling to believe it can still be classed as 5* and that Hilton want to put their name on it. On arrival you are deposited at what can only be described as an open air waiting room. Except this is Thailand and it's 30 degrees and there are no fans and very few seats. After what seems like an age a small truck pulls up and you clamber in to be taken 500 meters to the main reception. You better keep your fingers crossed it's quiet because if a Chinese tour bus has arrived recently you'll have to fight to get on the truck. Once off the truck you are faced with 8 steps up to reception. There is no slope so you will see guests heaving pushchairs and bags up to the top. I honestly do not know how wheelchair users get up to the top. Staff are surprisingly absent at this point too. Check in was fine but then it's a long walk to the room to discover that all over the property there are very few drop curbs anywhere to assist pushchairs/wheelchair users. The elevator was on its last legs with buttons that needed a good thump to select the floor. The rooms are equally disappointing with facilities that date from when the hotel was built i.e. the fridge "chills" your drinks to just below room temperature and the tv offers around 10 channels, some of which have no sound. If you have kids the balcony is deathtrap with gaps that they can easily squeeze through and drop 6 floors. I could go on (oh yes, room service food is terrible), but I'll just depress myself further. Avoid.

Ưu điểm: The staff are very friendly and polite. Always willing to help

Khuyết điểm: Foods are not up to the par per Hilton reputation. Breakfast limited options on buffet. Friend noodles are salty and other foods are tasteless. The have dinners at Thai Thai. The 1st night was good and the second night are not good. The curry beef and potato were undercooked need to send back for more cooking. Seam fish are tasteless.

Khuyết điểm: There are no hose inside the bathroom

Ưu điểm: Staffs were very friendly and service-minded. They helped me with booking tables in restaurants and local tips. All the staffs seemed to be very focused on their jobs and made us feel very happy to choose this resort for our honeymoon.

Khuyết điểm: The only thing I didn’t like was the breakfast. Even though the food from lunch and dinner was great, the quality of breakfast wasn’t good. I saw flies around the fruits.

Khuyết điểm: House keeping Restaurant Room service Food Mini bar

Ưu điểm: Beautiful room and kind staffs.

Khuyết điểm: Mostly good tho some were in pool at late night. No one controlled noisy from them.

Ưu điểm: The pool is fantastic. The service was 5 star :-)

Ưu điểm: I loved the pool access and the perfect temperature of it! Great location too to walk to the near by restaurants.

Khuyết điểm: Rooms were old and it needed a good paint job.

Ưu điểm: The staff

Khuyết điểm: Nothing

Ưu điểm: Location and riom facilities

Khuyết điểm: Building hotel in site of hotel is off putting

Ưu điểm: Bể bơi vòng quanh khách sạn

Khuyết điểm: Nhân viên lễ tân check in không chuyên nghiệp

Ưu điểm: Fabulous pool very friendly staff

Khuyết điểm: Nothing it was Salk good

Ưu điểm: Breakfast was great. Though they do not have a wide variety of choices, the food tasted fantastic. Staff were extremely friendly and helpful. Room comfort and cleanliness was excellent.

Khuyết điểm: They did not provide ironing service.

Ưu điểm: the swimming pool staff are very good and very diligent.

Khuyết điểm: the buggy driver was reluctant to provide service when we need his service at 15:59. He said it's because the time passed 16:00.....even the staff from reception couldn't change his mind. don't know why. Facilities are ok but kind of old and seems lack of maintenance. Given the price, the quality and option of breakfast is kind of disappointing.

Ưu điểm: Everything, staff so friendly and helpful.. Food excellent and the entire experience second to none.. Highly recommend to everyone.

Khuyết điểm: Nothing..

Ưu điểm: Great location, easy walk to bus, beach, bars and restaurants. Awesome team of people working at Chanalai, from the Cleaners to the receptionist and managers, they are lovely and very helpful

Khuyết điểm: Breakfast is OK but quality of dishes could be better, food in the servery needs to be kept a lot hotter

Ưu điểm: Facilities and the room

Khuyết điểm: Buffet variety

Ưu điểm: Lighting in the bedroom - lots of potential combinations, breakfast was delicious and ample. Swimming pool, lovely. Close to night market - highly recommended for tastiness:)

Khuyết điểm: Bath big enough for 1, bit of a squeeze for 2.

Ưu điểm: Stunning pool and lovely clean room.

Khuyết điểm: Average breakfast and fitness suite.

Ưu điểm: Breakfast was ok, room was very modern and spacious, wifi had good connection, and location was great. The chairs on the balcony were also very comfortable and relaxing. I particularly liked the welcome drink, ice cream and cold hand towel that was offered at check in. Value for money.

Khuyết điểm: I didn't like that the toilet door was translucent. I like a bit of privacy in the bathroom...

Ưu điểm: The ambiance and food is great

Ưu điểm: We loved the decor of the property and upon check-in we were told that we had a free upgrade (the best room in resort, might I add). Staffs were extremely nice and welcoming. Food was great. We loved the stay and would definitely stay again!

Ưu điểm: Stayed here 3 years ago and loved the location and outdoor pool area. The rooms and restaurant/bar have been renovated in the last 12 months and is even better than before. The whole place is spotlessly clean. Rooms are spacious & very comfortable beds. Fast wifi connection. The pool area is beautiful and so relaxing. Great value for money. Will definitely stay here again.

Khuyết điểm: The buffet breakfast is just ok but this is the only thing that wasn’t excellent.

Ưu điểm: Awesome!

Ưu điểm: The pool was so luxury

Khuyết điểm: Nothing, I liked everything

Ưu điểm: very comfortable, good food, very friendly staff although little too far to walk to many restaurants and shops, some little bars and shops are close

Ưu điểm: Clean rooms

Khuyết điểm: Nothing

Ưu điểm: I had a great stay at this hotel. The rooms were very nice and very spacious with balcony. The view amazing, and the resort full of tropical trees that i really liket. The staff was very good, professional and very friendly, special thanks to Anny who is at the front desk and made our stay there really confortable and was always taking care of clients to have a great experience at the hotel. You have to try the massage at the property inside or outside at the pool was amazing, also the gym really cool. You could find everything right next to the resort. Had a great stay there, also my child of 2 years old had a great time :D

Khuyết điểm: Everything was perfect, but at breakfast they could improve the coffee i would prefer to have some more variety of coffee.

Khuyết điểm: Not for children

Khuyết điểm: Drain in bath room not clean enough so no working good! Please clean drain sometimes! Price for drink in bar downstairs incredible expensive! Beer 200 ! Common !!!!???? Wine 250 ! No body drink in bar! Also some new bartender put too much sugar to cocktail in pool bar! I have diabet ! Sorry! Half glass of sugar liquid to my sexy lady cocktail! Common ! Try to be natural ! And this big deposit 3000! I can pay 1000 is ok! I stay just 3 days! And do on!

Ưu điểm: Excellent choices at breakfast with daily changes. Staff are wonderful.

Khuyết điểm: Pool water was too warm, not refreshing at all. Hotel is showing it age as it's looking a bit tired. Could hear noise from other rooms and hallway. Quiet mode on the air conditioning would be good.

Khuyết điểm: We asked for a king bed and had two singles and the beds were not comfortable

Ưu điểm: my vacation in this resort is fantastic. I love the sun shine, the pool, the family room, the pizza there(buy 2 get 1 free). All the staffs are very nice, especially Mr Chai & Mrs Meily, both of them can speak Chinese & English well, have great patient to we guest, thoughtful & enthusiastic.

Khuyết điểm: so hard to find out a point that I am not satisfy. if have to. then. the sea weave is too strong in karon beach

Ưu điểm: We stayed at the family interconnected rooms as we traveled with two little kids. We would like to thank khun Kate and the team for managing with our requests regarding cleaning rooms and furniture. Staffs are friendly and helpful. I would like to recommend pizza shop in this property. My nieces love to see Oscar and birds before breakfast. Big thank for provide kids for free breakfast On our first day

Khuyết điểm: Breakfast for kids should reduce from 550 Thai bath to 200 or free of charge as kids don’t eat too much. For example my nieces only had two little pancakes so it would be great if a hotel consider to reduce the price.

Ưu điểm: Staff are friendly! Location is good.

Khuyết điểm: The AC was pouring water once we first came but got repaired.

Ưu điểm: Thai do phuc vu rat tot . Vi tri tuyet voi

Khuyết điểm: Hoi xa trung tam

Ưu điểm: The grounds were stunning. Multiple beautiful pools and a vast garden with plenty of different plants and statues. The room was huge with a very nice porch.

Khuyết điểm: The bed was extremely uncomfortable and it was impossible to set the temperature of the water in the shower - it would wildly vary from hot to cold within seconds. Our room wasn't cleaned the first day and we had to call reception three times to get new towels. We were told that rooms are never cleaned unless we asked for it specifically. Everything felt a little too expensive for Thailand - mainly the on grounds restaurants and bars. When we asked the front desk about transportation we were offered the hotel's expensive taxi service but weren't given much information on other modes.