Khách sạn ở Kyiv nằm gần sân bay St. Volodymyr's Cathedral

Ưu điểm: The staff

Khuyết điểm: nothing

Ưu điểm: Rooms are stunning, Internet signals, beds, quite.

Khuyết điểm: Location is not that good to walk around. You would always need a taxi. Also, there was no bank office which would make it more convenient for guests. ATM gives only 2000 uah, there is only one machine there. Bar drinks are very expensive higher than what other 5 star hotels charge. Lobby is not good. Small and no working bar services. You must go to second floor for that !

Ưu điểm: Location

Ưu điểm: i had a smoking room

Khuyết điểm: been persistently awaken by the staff because of the mistake they made. paid for 2 nights, they couldn't find it in their system, after waking me early - admitted a mistake at the desk. my minibar was empty for the whole stay

Ưu điểm: Staff was unbelievably great

Khuyết điểm: No minibar in room Room view: highway))

Ưu điểm: It is a beautiful hotel, but the customer service is very much lacking.

Khuyết điểm: Customer service.

Ưu điểm: It was our honeymoon suite and when we called to ask about earlier check in because we needed to bring our clothes for the ceremony. The woman in the reservation department after hearing that it is day of our marriage arranged decorations in our room. Also we liked the door-man, who is welcoming guests.

Ưu điểm: The hotel has great amenities, nice location, very good breakfast, and overall luxurious experience

Khuyết điểm: It's my second stay in this hotel, and also having experience for the second time their "gold floor" that gives you access to extra services. Sadly my problem started in the night when I was woken up at 5:30 am by one of the neighbors knocking on the next door and yelling extremely loud "open the door". It seems that they started a party with loud music, lots of women yelling and singing that kept on going until 7 am. Even though I have informed the front desk, nothing really changed, moreover, I could hear the room service coming in with extra drinks. Just disappointing for such a high standard hotel and especially when staying in one of the best rooms on their top floor. After explaining this again during their check out they apologized and offered us a late checkout or if we prefer, an earlier check-in during our next visit (?? very weird). You have a great hotel, but your customer service really lacks quality, you need to understand that all your customers are equally important and if I call 3 times during the night you should somehow solve it.

Ưu điểm: very good hotel with great staff team and perfect location

Khuyết điểm: no thing

Ưu điểm: Everything was so amazing! Didn't expect they to speak English, or to be polite as everybody says about Ukrainian people, but I'm surprised how friendly, sweet, helpful and nice they were! Gave me a room update, late check out. Were always helping with everything, even the door man to the house Keeping were wonderful, the bed is so comfy that you don't wanna go anywhere else lol, I have spent 6 nights in there and didn't use the facilities, swimming pool and spa cos the bed was incredibly good and I always wanted to get back to the hotel just to lay down lol. Really recommend this place

Khuyết điểm: In my last meal, my wild rice came with a strand of hair. I didn't complain to them because they are so nice, but I would give a tip about wear a type of cap when is delivering the food, but maybe was the kitchen, as the hair was really mixed on the rice.

Ưu điểm: If you spoiled with good service and you don’t have time to experiment then only this hotel for you . Wonderful spa , room fabulous, food delicious and friendly people . And bed it fabulous!! What it very important for many people. All the best

Ưu điểm: Only location

Khuyết điểm: Basic hotel, the value paid is much more than what it worth's ...

Ưu điểm: The hotel lobby bar and restaurants were very nice and luxurious. The room appointments however were only average.

Khuyết điểm: Door staff were not friendly at all. Acted as if they were doing you a favor. Front desk and bellmen were good however. Hotel Is large and not so personal butt he public areas were very nice

Ưu điểm: Everthing

Khuyết điểm: Nothing

Khuyết điểm: Atmospher

Ưu điểm: The facilities were very luxurious. Personnel spoke English. Hotel is managed very well.

Khuyết điểm: Room very spacious, fitness center impressive. Offered a price with or without breakfast and fitness as well. That's a great option. The restaurant (Japanese) was very good.

Ưu điểm: Facilities, food, and staff are excellent.

Khuyết điểm: Uncensored adult film previews on TV, and strip club in the hotel, make it a bit inappropriate for a family vacation.

Ưu điểm: Clean nice staff 24 hour bar nice room amenities

Khuyết điểm: Room was old Soviet style furniture typical of this

Ưu điểm: Very nice hotel on very good place , one minute to metro station , 5 minutes to bus stop to airport . Nice and friendly staff and perfect breakfast . Near to city center , a lot of good restaurants around .

Ưu điểm: Very clean, modern room with all expected amenities. The view, while not spectacular, was interesting. The location was convenient - a few steps to the metro - and a few steps to cafes, stores, banks, etc.

Khuyết điểm: I hate it when the front desk demands the customer's passports, which is the case here. The practice is extremely rude, inefficient, bureaucratic and harmful.

Khuyết điểm: There is no slipper No shoes wiper No ear litter

Ưu điểm: Nice bedding and clean

Khuyết điểm: Nothing

Ưu điểm: Good and variable selection at breakfast. Excellent location and comfortable size room

Ưu điểm: The bed was amazing very comfortable

Ưu điểm: Best centrally located hotel in all of Kiev.

Ưu điểm: Superb location, nice rooms.

Ưu điểm: The hotel rooms

Khuyết điểm: My bookings were not passed on to the hotel when I arrived

Ưu điểm: Location

Khuyết điểm: Hotel taxi to the airport left us at the wrong terminal. Nearly missed out flight home.

Ưu điểm: The location, services, cleanliness, room amenities, features like snacks in the refrigerator, and the great courtesy of the personnel

Khuyết điểm: The location of the room that was assigned to me

Ưu điểm: The staff were very friendly n helping nature always smiling

Ưu điểm: Located in the absolute centre of the city. Great walking tours start nearby. Very efficient check in, rooms cleaned perfectly daily (button press electronic switches for light a great enhancement). Had breakfasts there only, fresh and warm food, excellent table staff. Room located at back of hotel, little noise on 6th floor. Everything worked in room, lots of toiletries, excellent shower. Currency change in hotel, reasonably competitive for all currencies. Could not recommend hotel higher.

Khuyết điểm: Zero

Ưu điểm: Location

Khuyết điểm: Old building

Ưu điểm: Excellent room service, air conditioning,

Khuyết điểm: small room, no chair, no mirror in the room.

Khuyết điểm: when you checking out they wait until you leave already the room also make you wait at reseption to invastigte what you eat or drink last night also they force you pay that you did not eat from the extras at room.(or did not use)

Ưu điểm: no gym facilities was disappointing, otherwise, very nice