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Great value for money, but not blown away
Location, cleanliness, staff were very kind
Rooms are small, showers are very small, walls are a bit thin, if you have an interior room there is no view at all.
Don't bother...hostels are more comfortable.
The location is good and is only about fifteen minutes walking from Plaza Mayor. The surrounding neighborhood has a lot of bars and stores.
The beds are EXTREMELY uncomfortable--the floor is a more comfortable bed than the actual bed. When we inquired at the front desk, reception rudely said that the mattresses are changed every two years and there is nothing they can do. There were no other rooms available. The room is in desperate need of updates. The restaurant that is a part of the hotel is HORRIBLE. We ordered drinks at the bar. One of our drinks sat at the bar even though the bartender said the server would bring the drink to the table. We had to get the drink. The sandwiches we ordered were cold--even though they were to be hot. The bread was overcooked. The steak was overcooked--likely re-heated. Disgusting. For a three star hotel, this is unacceptable. A hostel would have been a better choice...even if it meant sharing a room with ten people. We will not stay again.
The walls are very thin. I could hear the person in the room next to mine snoring and when people would open/close doors, closets, etc.
Classical and old style
Excellent location, clean, friendly and price is fair With free wifi
Location in the city and near the subway was good. Male staff were very friendly, eager to help.
The decor is terribly outdated. The traffic noise was very bad, even with the window closed (and I was on the top - 6th - floor).
Value for money
Thin walls between rooms and the smell of the kitchen
Is is situated close to all the turist attractions in Madrid and we did no use the metro even though it is just across the Hotel.
Some staff were more friendly than others, and there was not may smiles or "God Morning or God Evening".
price, easy to get to center, friendly staff
it is quite a noisy place
comfortable, good location
the location, the staff were very helpful
Hotel Puerta de Toledo ở trung tâm Madrid, chỉ cách Lavapies và Madrid Rio 9 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm máy vi tính, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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