Palm Springs Khu nghỉ dưỡng

Ưu điểm: Great resort - well maintained and very comfortable. Everything is done well.

Khuyết điểm: N/A

Ưu điểm: The entire property is absolutely beautiful. It's a really relaxing, enclosed oasis that lets you unwind straight away. We arrived after the staff had left for the evening but our check in process was smooth regardless. The staff at Santiago are fabulous; they always go above and beyond and are friendly and courteous. The breakfasts are good and the ordered in lunches are great too. The pool and hot tub area are lovely, surrounded by loungers either in the sunshine or in the shade. Everything here is unhurried which is great; we can't wait to come back!

Khuyết điểm: It's not that I didn't like the location, rather, it's important to note that you will need a car if you stay here as it's not a walkable distance to downtown Palm Springs.

Ưu điểm: Atmosphere, jacuzzi, friendliness of guests & staff, breakfast AND lunch included. Bath facilities, solid bed, location

Khuyết điểm: Value not equal to price. All else tubular

Ưu điểm: Loved having the breakfast and lunch. The stocked room with drinks and snacks at any time was such a nice feature!

Khuyết điểm: The room we were in didn’t have a mirror besides the small one over the sink. The toilet was very low and was loose.

Ưu điểm: Quiet place, very very nice staff, pool and whirlpool are amazing. guest are very respectful.

Khuyết điểm: Guess what? Everything was over my expectation. Great

Ưu điểm: First, the location is great and the value for what you pay. Second, the staff is top notch; they bend over backwards for great customer care and service. Kent and Bob are both jewels. Please check this place out; we would stay there again.

Khuyết điểm: Bathroom is a little small.

Ưu điểm: the staff was extremely courteous and friendly....

Ưu điểm: Staff, snacks, nice property,

Ưu điểm: Overall the facility was great

Khuyết điểm: Need more electrical outlets in room

Khuyết điểm: Nothing

Ưu điểm: Location, facilities and staff were excellent!

Khuyết điểm: The supervision on the guests using the facilities specially pools and jacuzzis during weekends. We paid for 3 nights, but we were unable to use pool and jacuzzi on Saturday and Sunday. Some of the guests need to learn how to use a public pool. They need to be disciplined by resort staff to keep the pool and jacuzzi and area around them clean!!!

Ưu điểm: Great location and resort. Facilities were excellent and we especially loved the ability to BBQ one our own patio. Would stay there again.

Khuyết điểm: The weather was probably a little hot for us but we just used the pool to cool off!

Ưu điểm: Loved the suite of rooms itself. Spacious, clean, even a gas fireplace. Have to mention the incredibly helpful staff. Our flight was delayed, and when we contacted the hotel, was extremely helpful. She and everyone made it all work! Lovely stay

Ưu điểm: The room was great. The kitchen was stocked with everything we needed and all of it was very clean. The living areas were perfect for our group.

Ưu điểm: Comfortable and close to home

Khuyết điểm: Thought the pools would be bigger

Ưu điểm: Rooms were awesome

Khuyết điểm: Very upset with the pool. Unable to use the pool which was the only reason i went. There was a huge party at the pool and stay did not advise my complain with music. It was so upsetting.

Ưu điểm: there was nothing we did NOT like and there isn't anything we could criticize. We had a calm and quiet room, could get perfect rest, the pools were great etc.

Ưu điểm: I liked that it was quiet and homey.

Khuyết điểm: The facility is a little outdated but I like to think of it as "retro".

Ưu điểm: Loved the place. Family friendly. Clean and rooms are spacious. Very happy to stay there with my family. Will definitely return.

Khuyết điểm: N/A

Ưu điểm: Did not try the breakfast.

Khuyết điểm: Nothing, everything was great!!

Ưu điểm: The grounds are so lush and well taken care of... makes you feel you are not in the dessert but in some tropical island! Beautiful lobby pool areas!

Khuyết điểm: Nothing! I loved everything about it!

Ưu điểm: Everything was on the mark.

Khuyết điểm: Nothing was off balance.

Khuyết điểm: There were no mirrors in the room.. only in the bathroom. There was no magnifying mirror in the bathroom.

Ưu điểm: The grounds were so beautifully manicured and peaceful. Felt like a secret garden with lots of paths to wander through and different areas to discover, with butterflies and birds everywhere. The room was even more beautiful than the pictures suggested. The staff could not have been kinder or more helpful. Blissful days. A top notch experience all around. And I love that there is an adults-only pool, so clutch.

Khuyết điểm: I didn't like that I ever had to leave! Otherwise, the Parker is also pricier than most other places in PS (for food and drink, not just accommodation).

Ưu điểm: Loved the property. Was treated to drinks at the bar while we waited for our room and the cocktails were delicious. I found the staff very friendly. The room was comfortable and stylish. The bed was SUPER COMFORTABLE. Loved that you could text the property with questions. The pools were great. We did not dine on the property. The valets were prompt and were super sweet, more than happy to take photos in front of the iconic front doors. Amazing lounge and lobby by Jonathan Adler, super chic and fun.

Khuyết điểm: We were not told about the property or amenities which I believe was an oversight. For example, we discovered the gift shop was located in the spa when we overheard another guest.

Ưu điểm: amenities and complimentary facilities were beyond expectation

Khuyết điểm: bugs in the lawn

Ưu điểm: Amazing hotel & exceeded all expectations!

Khuyết điểm: Check in was a little slack

Ưu điểm: very clean, nice staff

Khuyết điểm: the resort fee is a scam--you need to stop charging your customers hidden fees. this room was advertised as $--- per night plus tax, not $--- plus extra, non-negotiable fees, plus tax. No hotel should ever do this--it's nickel-and-diming us.

Ưu điểm: The grounds were beyond amazing. Service, food and drinks generous and good. Valet was convenient and fast. Rooms were unusual, spectacular, and well stocked.

Khuyết điểm: Pools too small to accommodate the number of people at the resort (and this was off-season). Wasn't able to check in until well after 5 p.m. - awkward.

Ưu điểm: This place has a unique charm and style.

Khuyết điểm: Too hot during summer 110F

Ưu điểm: We keep returning to the Plaza because the accommodations and location are excellent; it is right next to the Taquiz public golf course and the staff are extremely friendly and helpful. A big plus is this is one of the few pet-friendly resorts in the entire RCI inventory. And even though lots of people bring their pets, they are not at all intrusive, the rooms are always spotless, and there are plenty of places for walking dogs.

Khuyết điểm: Nothing

Ưu điểm: always very peaceful and staff is always helpful

Ưu điểm: Two pools

Khuyết điểm: No sports channel LA. Hard to believe when you are only 125 miles from LA. Also why did you have the back pool painted during 4 th of July week?

Ưu điểm: location and all the facilities

Khuyết điểm: nothing

Khuyết điểm: The only thing I didn't like is that they didn't offer housekeeping.

Ưu điểm: EVERYTHING WAS NICE ALL THE WAY AROUND

Khuyết điểm: Nothing

Ưu điểm: We love the place that's way we always book there when we come to palm springs location and staff

Khuyết điểm: Everything was perfect there

Ưu điểm: I was very much impressed by the split unit air conditioner which is not commonly used in hotels in the USA. Together with a ceiling fan, the room is quietly and comfortably cooled and yet you don't feel the draft from the air conditioning. A well equipped kitchenette, a balcony overlooking the golf course and overall size of the room make it totally enjoyable to spend time in your room.

Khuyết điểm: The house keeping service is only available for guests who stay for one week or more. There was no change of bed sheets, bath towels and emptying of trash cans throughout our three night stay. A security guard seated by the lounge area watching guests using the pool, hanging around the reception area, makes guests feel uneasy. The location is a bit far from downtown where the action is,

Khuyết điểm: Gym not open until 8.00 am...... Safety around pool not policed.

Ưu điểm: The facility itself especially the staff they are all courteous and accommodating. Pool is good for kids to especially at night. The receptionist are all friendly especially the one that look like alex from Orange is the new black

Khuyết điểm: The weather at that time i guess

Ưu điểm: The room was self-contained.loved the little kitchen.

Khuyết điểm: The only thing was really not bad, the trees were covering our view to the golf course. No biggie it was too warm and no one was out there. Lol.

Ưu điểm: Very cute room . Loved the fire pits at night.

Ưu điểm: Great design and courtyard with pools.

Khuyết điểm: Bathrooms were old.

Ưu điểm: Nice room, great size. Huge king sized bed! Good facilities inside the room, easy parking and a lovely pool area outside. Quiet area and easy to walk to anywhere! Wish we had stayed longer. Special thanks to Aldo at the front desk, extra helpful and kind. Thanks for letting us check out 30 minutes later.

Ưu điểm: Decor was very nice and the pool area, as well as pool hours were excellent

Khuyết điểm: Front desk staff could have been slightly more friendly. The carpets in the room are very, very dirty. They're dark in color but I wore tan socks inside and the bottoms were black after walking around.

Ưu điểm: price and location

Khuyết điểm: no

Ưu điểm: The whole motel was beautiful. There were outside pools and a hot tub available which could be used even in the late evening hours. Our room was amazing (king size bed, modern furniture, huge flat tv,...) and the staff was nice and obliging. Especially Dominic did a great job at our check-in being a concierge, as well. Highly recommended!

Khuyết điểm: Maybe too few parking spaces available. But as we were there out of season, we didn't have any problems.

Ưu điểm: Cool little rooms. Rooms were clean. Only one pool.

Khuyết điểm: The Wi-Fi didn’t work. I was given a password but the connection would never prompt for it. Other than that it’s a cool nice spot. I’d stay here again.

Ưu điểm: Overall vibe and look. Great features outside.

Khuyết điểm: Minor cosmetic issues in the room but nothing major.

Ưu điểm: Most everything

Khuyết điểm: It was hot in room

Ưu điểm: The cleaning staff was very kind and helpful.

Khuyết điểm: The Wifi did not work, and the staff was not helpful when we asked about it. There were couches in the area below our room, and other guests sat there and smoked much of the time. The smoke entered our room, which was very unpleasant.

Ưu điểm: Most everything beautiful property

Khuyết điểm: Some things not working

Ưu điểm: It was a nice place would . Very peaceful and clean

Khuyết điểm: Internet didn't work for me to do my job

Ưu điểm: Best hotel in Palm Springs. The music at the pool is great, the staff is so nice and soooo close to downtown. Love is so much!

Khuyết điểm: The price for the parking valet... Expensive when you know you can park for free just in front of the hotel.

Ưu điểm: The dinner was good and the view from the room.

Khuyết điểm: When I come in the room, there are food remain in the refrigerator so I cannot use the refrigerator. I need memo with emergency phone call but the pen doesn't work. TV channel limited there are many pay TV and adult channel only. Breakfast good quality but restaurant server all not happy mood. I feel bad in the morning. And pancake is $12. Orange juice tiny small cup cannot refill. I expect Hilton quality service but it's motel quality services. Front desk only 1 employee work. It's not easy talk with him even simple question. Swimming pool with my son. Some guy keep smoking near there so we stop swimming.

Ưu điểm: Right in the heart of Palm Springs. Spacious rooms and free parking

Khuyết điểm: Would be great if they could include Breakfast.

Ưu điểm: Good location and clean rooms

Khuyết điểm: The ac broke in the early morning (4 am or so) and Made a very loud clicking noise. I tried sleeping through it because i was exhausted but it kept waking me up. So i called the front desk around 7 am and they sent someone to fix it. He said he would have to come back and keep working on it. The front desk offered an hour late checkout for the inconvenience which was unacceptable. I asked for the manager. When she came in to work she was rude and told me i should've called earlier. She then said she would look into the problem and call back then she never did. When i went to the front desk at noon today check out she told me she was getting around to calling me...but it was checkout time! She then told me that she could only credit me $50 because "to put things into perspective" they had received a noise complaint about music from my room. No one called or came to my door and i only played music in the shower, so I don't see how that has anything to do with their broken fixture disturbing my sleep. At checkout i was so exhausted and when i looked at my invoice later that day i realized she didn't even credit me the $50 as promised.

Ưu điểm: Staff was very friendly and helpful. Room was clean. Food was good.

Khuyết điểm: No complaints

Ưu điểm: Good situation, hotel older than the pictures and personnel not really good

Khuyết điểm: The staff was definitely bad. Not really nice and super slow

Ưu điểm: Check in was easy and completely digital. Made arriving late and getting into bed so much nicer. I was also able to have a late check out considering the circumstances I will share.

Khuyết điểm: I arrived to the hotel very late after getting a flat tire during travel and waiting for aaa. Upon late check in, showering and jumping into bed, I woke up to discover the sheets underneath the comforters were spotted and dirty with something that looked like food, even spreading to my brand new pajamas. The front desk agent and manager had me come down to the front desk three separate times to speak to them and show them my pjs as well as having the housekeeping manager inspect the room and not replacing the sheets. They just left the mattress completely bare. When I asked them what it was on the sheets so I know how to treat my brand new pjs, I was told housekeeping would’ve never left the room in that condition. As a customer who stays frequently with Hilton to the point that I used Hilton points to Book this stay, I felt very unappreciated. Not only did the staff do absolutely nothing to accommodate the poor room conditions, they basically accused me of making the mess myself. Then offered the same discount available as online as an extra discount to accommodate when I stated I was staying two additional nights.

Ưu điểm: Service by the pool

Khuyết điểm: Hotel charges a dog fee even for service dogs

Ưu điểm: The rooms were really large and the beds were very comfy. It was also great to have a balcony to use. We thought the hotel was really clean, tidy. The grounds were beautifully well kept, and the facilities were good.

Khuyết điểm: The pool is significantly smaller in real life than it shows in the photos. On a weekend in summer it meant the pool was overcrowded and uncomfortable. The staff were also incredibly rude and unhelpful, particularly at the outdoor bar. I would also note the restaurant served quite possibly the worst dinner we have ever had, probably why there was barely anyone dining there.

Khuyết điểm: Didn't like because changed $18 for the parking

Ưu điểm: The terrace to the room and the green landscaping. The pool area was very nice.