Khách sạn ở Provincetown nằm gần sân bay MacMillan Pier

Ưu điểm: The owners were warm and hospitable, making themselves available but also giving us plenty of space to ourselves. The room was great, awesome view, cozy and perfect for an off-season trip. You can't beat the location and the proximity to everything on Commercial Street. And the included breakfast was great. We'll be staying here again!

Ưu điểm: The view is nice.

Khuyết điểm: Literally everything could have been better. We arrived on the early ferry from Boston planning to drop off our luggage at the hotel and head to the beach. The hotel was not holding any luggage due to COVID (news to us) and had no recommendations for alternatives, and offered no accommodations whatsoever. Instead of a beach day, we spent it in town, bouncing between cafes with all of our bags. Same with our last day, which meant that our 4-day beach vacation was instead a 2-day vacation. The beach is a 30 minute walk from the hotel, along a busy highway, no sidewalks, no shade. (The front desk said "a 10 minute walk.") It would have been lovely if the front desk mentioned the beach shuttle as a transportation option, since it stopped steps from the hotel. The private balcony offered no privacy, as you could see and hear your neighbors clearly. A sad breakfast was delivered to the room everyday - no gluten-free options so we spent part of our vacation buying groceries to feed ourselves. Understandable that COVID has affected their business practice, but their staff's "figure it out" attitude towards guests was disappointing. For over $500/night, not worth it.

Ưu điểm: Clean and super convenient. Great breakfast

Khuyết điểm: Nothing. We loved it.

Ưu điểm: The room was clean,big and updated. The breakfast was muffins,bagels,cereal,fruit,juice and coffee. The beach was across the street and the bus shuttle stopped out front.

Khuyết điểm: A little pricey for the room

Ưu điểm: The decorating and comfort

Khuyết điểm: The fire pit was broken which was very disappointing

Khuyết điểm: Made reservation using your website online. When I arrived at the hotel less than 26 minutes after the reservation was made., the hotel desk staff Jen, told me she did not have the reservation and to wait a moment. We sat in a very pleasant Lobby had a cup of complementary coffee and waited, less than a few moments later, Jen said here's the reservation but you've made it for Sunday night not for tonight Saturday. I told her we would not be here Sunday night and did not know how that had to happen. She said we could have the room for the night but it was twice the price of what was booked online. It was unaffordable for me and I asked if it would be possible to just cancel the reservation, as it was an obvious error and the reservation had just been made. She was very nice and told me I would need to call kayak and she would take care of it on our end. We thanked her left and found other accommodations. On Monday I saw there was a charge to my credit card account from Colony cape inn, when I called the hotel on Monday and spoke to Mis Sheila she told me there would be no refund and was very rude and almost hostile. I explained exactly what it happened with making the reservation what the mistake was all the circumstances. She said there would be no refund of my deposit and she would have the general manager call me. He did a short time later his name was Steve and he was equally as rude and hostile. he told me several times that I needed to be more careful when making reservations and that this whole affair was my fault therefore the hotel should incur no cost. When I said we had hardly prevented them from RI renting the room as it had been such a short. Of time between the reservation and the cancellation, he told me that hotel had incurred a significant expense just using my credit card and now having to refund the deposit. I told him I would pay that amount and ask how much it was, all he would say was it was a significant amount. He ended the conversation by telling me I may have to wait up to 7 days for the refund. I was not expecting any refund but remarkably on Wednesday the money had been refunded. I don't know how the reservation mistake happened but it was a very upsetting experience and sure took a lot of time and aggravation to straighten out

Ưu điểm: Room amenities were awesome! Super clean place. Staff was great. Free Breakfast. Fire pit and grill for the guests!

Khuyết điểm: The beds and pillows were not very comfortable.

Ưu điểm: Reasonable price, clean rooms, good AC.

Khuyết điểm: If you lack a car, it's a mile to walk to downtown. Would have appreciated more flexibility from staff on checkout time and use of pool after checkout.

Ưu điểm: The cost was reasonable.

Khuyết điểm: Would have liked to have been on the water.

Ưu điểm: Location was fabulous, and the staff was wonderful; it felt like a hotel from the 50’s, a strange little time capsule of days gone by.

Khuyết điểm: Rooms really needed to refreshed and the bathrooms modernized.

Ưu điểm: Ambience

Khuyết điểm: Stained bathroom ceiling, too small of bathroom

Ưu điểm: Great breakfast. Plenty of free parking.

Khuyết điểm: The room is full of some air freshener that is artificial smelling and makes me sneeze. I had to walk a lot and go up stairs to get to my room. There's a lot of empty, wasted space. The art murals are ugly.

Ưu điểm: Familiarity. Have been going there for 20 years. Location. A lot of the staff very friendly, pleasant and courteous- most of them. Great breakfast.

Khuyết điểm: Pool was not clean. Rooms need updates. For sure could be cleaner. Rates high.

Khuyết điểm: The mirror over the sink in the bathroom. You could not wash your face