Tierra Viva Puno Plaza

The hotel was located in a relatively quiet pedestrianized street but near busy main tourist strip of shops and restaurants which was patrolled by police. The staff speaks good English, courteous and helpful, even organising a taxi van to take us to the airport in Juliaca, 50 km from Puno (instead of a taxi sedan due to possible police road ban). They helped transported our bags in a trolley cart due to roads closure in the neighbourhood to cars and the broken pavement. The room has ample shelving. I like the welcoming all hours water and beverage station at the reception area and the abundant breakfast with lots of fresh fruit. A nice surprising gesture was chocolates delivered each night to our room.

The beds were high, hard to relax in. For 2 adults with 2 suitcases at least, we'd appreciate extra stand for suitcase, rather than use floor or bed especially when we felt unwell during the time. Perhaps consideration of offering oxygen supply would be desirable for high altitude sickness sufferer like us.

Very friendly staff. The location. Very clean bedroom and everywhere. Comfortable bed. Just good breakfast.

It doesn’t have parking. A little expensive for the kind of hotel.