Khách sạn ở Tây An nằm gần Beilin Museum

Ưu điểm: the city of Xian is charming and has lots to experience besides the terra cotta soldiers.

Khuyết điểm: Quite expensive for the service provided Rooms were ai-conditioned freezingly cold and it took 2 days to get to an acceptable temperature (without putting on the heating

Ưu điểm: Excellent hotel. Splendid, personalized service. Great atmosphere. Central location.

Khuyết điểm: Too pricey

Ưu điểm: The property itself is GRAND. The building is magnificent. You get bottler service 24/7 and everyone at the property is very helpful and they try their best to understand and satisfy your needs. The rooms are extremely comfortable and the bedding is out of this world. The breakfast is AMAZING. (For Chinese standards even at 5 star hotels)

Khuyết điểm: We didn’t like the location as its far from the points of interests that we were visiting. Also the bathroom installations were great but the shower area looked like it hadn’t been well cleaned in a while.

Ưu điểm: Good breakfast with local favor. A small musium about the history of the hotel.

Ưu điểm: The hotel was clean and the facilities where in good condition

Khuyết điểm: I was very disappointed as it is an international hotel and yet 99% of the staff could not speak English. I stayed in the Sofitel Legend in Hanoi and it was spectacular and that is why I chose this hotel, but it really did not live up to the level of service I got in Vietnam.

Ưu điểm: Great location, excellent restaurants. White Glove service from concierges.

Ưu điểm: Upgraded to suite with in particular a beautiful bathroom

Ưu điểm: Well managed and organized. Friendly and capable stuff. Very, very good impressions.

Ưu điểm: very good location ,nice Staff If you wanted to visit the old city this is the best choice

Ưu điểm: Location

Ưu điểm: Location, HH executive lounge & breakfast

Khuyết điểm: N/a

Ưu điểm: Good location, the staff, and comfortable rooms. Great stay!

Khuyết điểm: Nothing to highlight, really pleasant stay

Ưu điểm: Great location. Comfortable hotel. Good facilities. Pool was great. We were offered an upgrade on check in for an extra 700RMB for our stay and it was well worth it. Included breakfast, late check out, happy hour and afternoon tea in the executive lounge. Luna deserves a special mention for her help with finding a fabulous local noodle place for lunch and her patience with the younger members of our group. She was a real credit to the Hilton team

Khuyết điểm: Nothing. Just a shame that having booked through Booking.com, I wasn’t able to register the stay for Hilton points.

Ưu điểm: The property was so beautiful and staff was very helpful. They haloed arranges a driver to take us to Terra-cotta warriors for the whole day including stops along the way. The Happy Hour and Afternoon tea was also amazing if you can make the time. We didn’t have the breakfast but I’m sure would have been amazing too. I really appreciated the decor in the lobby, very elegant and historical references.

Khuyết điểm: None!

Ưu điểm: Location is great, concierge service was excellent!

Khuyết điểm: The room seems damp and smelt of dampness everyday when we returned to the hotel.

Ưu điểm: Break fast should have the vegetarian and non-vegetarian sign on the food counters. It is said the world is not conducive for the vegetarians.

Khuyết điểm: The room had a glass window for the toilet which we did not like and the food did not have the sign.

Ưu điểm: Nothing

Khuyết điểm: My husband and myself stayed at Hilton 4 nights. After a tiring, long and delayed flight we checked in and the room was terrible.. old and dirty, bathroom smelled like an ashtray (it was a non smoking room) they changed our room , but still it was too far from Hilton Hotel standards (don’t trust the pictures at all!!!), every time we had shower in our slippers, because the floor In the shower never looked clean. Western restaurant was terrible as well, even the menu is full of food stains. Every night we had dinner at Chinese restaurant in the hotel, it was very hard to find English speaking waiter and make the order (even though there are pictures), each night it was only us and maximum 1 more table occupied, for this amount of clients the service is extremely bad and slow. Food is ok Last night we had our usual dinner at Chinese restaurant and after we asked for the bill , manager came to our table, interacted our conversation to inform us that our deposit has been finished and we need to add more deposit (at the reception of the hotel). This behavior is extremely rude and unprofessional. The high light of the trip is in-room dining in the morning of our check out , which we were waiting since 6:00am to 6:30am , it never arrived and when we left the room we found out that our order(a door menu which you fill up, put outside and staff supposed to collect it before 3:00am) was never collected. So we left hungry.. We travel a lot around the world and China and this is the first time we experienced such a bad service in a 5 start worldwide known Hotel.

Ưu điểm: Hospitality Comfort and facilities of room Nice concierge service

Ưu điểm: very good hotel. best position and very clean good service and staff speaks english

Ưu điểm: Excellent place. Good location. Very nice staff.

Khuyết điểm: Nothing.

Ưu điểm: The position is great, close to many bus stops and there is a subway station of the main line just 5 minutes walking. Xi'an is a big city and to be close to the subway station and bus stops and to the main door of the city walls is quite comfortable if you don't have planty of time.

Khuyết điểm: More informations about the main attractions of the city

Ưu điểm: The staff were excellent. They provided fantastic services and were very thoughtful. I was late in returning to the city one night and they even offered to help me order food in. There were day trips available at the hostel and it was easy to book the trips via the hostel. There is also a bar at night that serves great drinks. The location is also great and there are bus stop within 2 minutes of walking distance.

Khuyết điểm: It can get slightly noisy at night.

Ưu điểm: The reception folks are helpful. They belong to the 5% of Xi’an population who are nice as we deem the rest of the 95% super rude, super unhelpful with directions and they just want your money. Ask the reception folks how to get to your desired destinations before you leave the hostel as talking to the rest of the Xi’an population is like pulling teeth. Xi’an gets so many domestic tourists so much so that things are expensive and locals can afford to be rude even though their jobs depend on tourism. Hot drinking water provided, water heater/dryer provided for bathing. Location is awesome as it’s walking distance to Yong Ning Men Metro (Line 2) and to attractions like Bell & Drum Tower, City Walls, Muslim Quarter. Convenience stores & eating places are just outside the hostel. Staff moved everybody’s washed laundry into the shelter when it rained which was considerate of them.

Khuyết điểm: Hot drinking water provided but no cold/room temperature water was provided so we needed to buy bottled water from the convenience stores just outside the hostel. After washing your clothes in building A, where the washing machines are, you have to hang your clothes on the rooftop of building B just next door. It would’ve been much better if they had invested in a dryer as we couldn’t wash our clothes during our last couple of days as it was raining & we wouldn’t be able to dry our clothes. We bought detergent from the reception for nothing. My locker in a 6-bed girls dorm was spoilt and they don’t seem in a hurry to fix it. They offered to keep my valuables with them at the reception as they have safes but it was inconvenient for me so I refused and had my own solution. They didn’t allow me to change bed/locker claiming that they are fully booked but I was the only one in the dorm that night.

Ưu điểm: Very helpful staff. Great location. Easy walk to metro and local sites. Plenty of eating options.

Ưu điểm: The reception folks are helpful. They belong to the 5% of Xi’an population who are nice as we deem the rest of the 95% super rude, super unhelpful with directions and they just want your money. Ask the reception folks how to get to your desired destinations before you leave the hostel as talking to the rest of the Xi’an population is like pulling teeth. Hot drinking water provided, water heater/dryer provided for bathing. Location is awesome as it’s walking distance to Yong Ning Men Metro (Line 2) and to attractions like Bell & Drum Tower, City Walls, Muslim Quarter. Convenience stores & eating places are just outside the hostel. Staff moved everybody’s washed laundry into the shelter when it rained which was considerate of them.

Khuyết điểm: Hot drinking water provided but no cold/room temperature water was provided so we needed to buy bottled water from the convenience stores just outside the hostel. Water heater provided but the water (in our twin bed room) was either too hot or too cold, no middle ground. After washing your clothes in building A, where the washing machines are, you have to hang your clothes on the rooftop of building B just next door.

Ưu điểm: Excellent location. They organised great activities for the children. There was a very pleasant rooftop terrace.

Ưu điểm: The staff spoke few English but they are kind. The location is really good. There is a selection of Chinese or Western type of breakfast. You can wash your clothes

Khuyết điểm: The toilet paper cannot be thrown to the toilet or it gets stuck. You have to throw it to the bin that was not cleaned for the 2 nights (3 days) we stayed there.

Ưu điểm: Fantastic location next to city wall. Clear and easy instructions on how to get to hostel from railway station etc. (much appreciated). Dorm rooms very nice and clean. Showers only on 3rd floor but toilets on each floor. Really nice terrace with wonderful views over the city wall, amazing site lit up at night. Friendly helpful staff. A really good hostel.

Khuyết điểm: Showers only on 3rd floor. Not too much of a bother.

Ưu điểm: Hotel was beautiful. Staff was very attentive. I asked them before hand if they could make it more romantic. They really went above and beyond what I expected. I also got a great deal for the hotel. Mobile, deal of the day. Area was also nice, enclosed area, with other hotels, can use the nice pool in Sofitel, need a swim cap though. Very very satisfied overall.

Khuyết điểm: Not really anything to do with the hotel, but many Didi drivers didn't think they could enter the property. So they parked outside the gate.... Not a big deal haha.

Ưu điểm: He hotel was in a location with 2 others and the breakfast the Sofitel, included with my stay, was nice. The staff was super friendly and helped us line up our trip to the Terra-cotta Warriors, as well as help us find our way locally.

Khuyết điểm: The beds were very firm for my standards, but I've found that to be common in China. Also, the air conditioning did not appear to cool as well as I had wished, however, I have also found this to be true in China, so I don't believe it was an issue with the hotel.

Ưu điểm: The position. The nice staff.

Khuyết điểm: WIFI DO NOT WORK!!! It’s not possible when you pay for this kind of hotel. Old forniture.

Ưu điểm: lovely hotel clean and spacious rooms -Lovely staff and very helpful -Breakfast buffet is good quality

Khuyết điểm: Bad points - this hotel is part of the other hotels on the same complex e.g. it states it has a restaurant and gym but they are in the Sofitel so when I wanted to use the fitness centre I had go to a different hotel which was inconvenient and we wanted to eat dinner at the hotel and were told we needed to go to the Sofitel but couldn’t charge to room as deposit paid wasn’t big enough so we just went back to room and ordered room service. Also when we got dropped off from the station on arrival the taxi driver was very confused where to go and dropped us at the Sofitel so we had to walk around to our hotel with our big bags - The location isn’t convenient it is a long walk from the sites and a taxi is needed but it is impossible to get a taxi from the hotel and you need to flag one down from the main road. We asked for a taxi to the goose pagoda and the concierge ordered us one and we waited ages. Eventually the concierge said sorry no taxi and indicated for us to walk to main road. We implied that it was very difficult to order a taxi by Flagging one down as we get a lot of refusals so he drove us in a buggy to the main road and hauled one for us but it took him a while! - Not best advise given on where to go for restaurant and bars guess language barrier and map provided wasn’t to scale or very useful

Khuyết điểm: Poor lighting in rooms, especially bathroom

Ưu điểm: Good location and ok price. Comfy beds but both bedrooms and common areas need deep refurbishment. Awful service

Khuyết điểm: Front Desk / "Concierge" completely useless when asked standard questions such as best way to visit Terracota Warriors or nice restaurants in the area. Didn't expect that from one of Accor's upscale brands. They even tried to trick us by reconfirming that public buses (CNY14 roundtrip) didnt go to Terracota anymore (and offered us a friend's taxi instead - CNY500), which turned to be completely untrue. Thanks that we decided to "risk it" and proved Internet's info to be 100% accurate (there are at least 3 straight buses to Terracota museum from Railway Station, which is a 20 min walk from the hotel). Disappointed at the personnel, which is definitely not up to the standards of the brand.

Ưu điểm: Lovely hotel, nice room with a huge comfy bed. Breakfast was super.

Khuyết điểm: Nothing

Ưu điểm: Convenient and comfortable in staying

Ưu điểm: Location is practical, pretty close to city centre. Also a supermarket and mall are nearby. Grand mercure has no swimming pool but the Sofitel nearby has and can be used.

Khuyết điểm: Hotel info mentions that rooms have air conditioning but really the ventilation system is more like a fan. With 40 degrees outside rooms never got cool. After several remarks and housekeeping investigation, we received a stand alone airfan in each room. The food of the chinese restaurant on the compound ( consisting of multiple buildings and hotels) was good.

Ưu điểm: Great value for money. A beautiful hotel with very friendly and helpful staff. The King sized bed was the biggest we’ve ever slept in and the room was comfortable and nicely furnished. We always appreciate a good chair to sit in.

Khuyết điểm: No negatives in our view

Khuyết điểm: Old hotel, carpet and bathroom door was damaged. Minibar was not refilled, deposit much too high. Would be 3 star hotel in Austria.

Ưu điểm: Location and good breakfast

Khuyết điểm: Shower was dirty. Bed very hard. Had to wear borrowed swimming cap in pool (didnt in beijing). Should have spent more on sofitel

Ưu điểm: A use of pool at d adjoining hotel.

Khuyết điểm: D bed was not for two peoples use

Ưu điểm: Location and pleasant staff

Khuyết điểm: No seating in the lobby area

Khuyết điểm: I paid bank card, and hotel dont back deposit money after 12 days...

Ưu điểm: The Renmin Square area / complex of hotels is really quiet and still within the city walls of Xi'an. Although we had not booked breakfast a free coffee was provided to us. Breakfast at the Sofitel (for extra charge) was nice and looked like better value than the breakfast at the Grand Mercure. All in all the combination of hotels seems to bring some benefits when it comes to amenities and choice of restaurants/bars. All in all it is a solid opzion at a decent rate, but expect nothing fancy or even "Grand".

Khuyết điểm: We were "upgraded" from Mercure to Grand Mercure (right next building) a day before our arrival. So we do not know how the Mercure actually looks like from inside. Checkin was rather difficult with them trying to charge us (about + 50% on the room rate) for an extra bed for our child which we had previously confirmed to be free of charge with the Mercure. The Grand Mercure seems rather antiquated and in need for modernization. For the pool you have to change building and go into the Sofitel. The staff at the pool was not welcoming at all and solely focused on policing the proper usage of bathing caps (or rather their sale at absolutely exorbitant rates). Still, when at the pool, half of the people there were not using them.In front of the hotel are a big group of taxi-touts waiting for you to overcharge you on trips to local tourist destinations. do not use them unless you know the going rates and are prepared to haggle!

Ưu điểm: Amazing staff, they have arranged us with a transfer to the Emperor Qinshihuang's Mausoleum Site Museum one day before our departure for a relatively low price. Our driver turned out to be very professional, and he also showed us where we could get a guide at the Museum for only 150 RMB. So, in the end, it turned out that we paid less money than we would have if we took the tour online. They also had a fantastic breakfast. Wish I had more time to stay there for longer.

Ưu điểm: There was very little I liked about this place- the location, however, was reasonable and central

Khuyết điểm: the staff cannot speak english, we had a massive issue at check in and instead of trying to help they literally laughed in our face. The rooms were extremely dated, dirty, facilities were v poor- breakfast was literally located in a different hotel. Rude staff, dire rooms, terrible facilities and expensive in comparison to others in the area- DO NOT STAY HERE!

Ưu điểm: Awesome room for the price, access to the swimming pool in the next door building (Sofitel).

Ưu điểm: The Sofitel breakfast was the best part of the stay and made the inconveniences bearable. The staff was friendly and helpful.

Khuyết điểm: It is an older hotel, the rooms were not well lit, the carpet was old and held a musty odor, there were not enough plugs for charging devices, there were no hand towels. The website said their location is 10 minutes from the train station. Based on this we gave ourselves an hour to get to the station and checked in. It was a 45 minute drive with traffic so we missed our train and all other trains were sold out so we did not receive a refund. It turns out there are two train stations but the one listed on the website is not for the speed train which most tourists will be taking!

Ưu điểm: Breakfast & the facilities

Khuyết điểm: The pool, so so... they could make better with it