Những khách sạn ở Tây An trong khu vực Xincheng

Ưu điểm: The staff were exceptional.

Khuyết điểm: WiFi connection was poor

Ưu điểm: Excellent hotel. Splendid, personalized service. Great atmosphere. Central location.

Khuyết điểm: Too pricey

Ưu điểm: We visited this city to see the Terra Cotta Warriors. The hotel was located in a good and secure area close to shopping, restaurant and near the East Gate of the old town wall. Staff were nice and accommodating. Room was clean and well appointed. We did have a problem with no hot water and they moved us immediately with a room upgrade. Most staff speak some English, which is very appreciated. Didn't use the pool, but had dinner in the Italian restaurant. Good Chinese red wine we tried. Manager's drinks in the afternoon are a MUST!

Khuyết điểm: Once night we returned from a local food tour and we were under the impression there was a bar upstairs. When we were met at the elevator, it was with, "there's a bar downstairs" however there were other patrons drinking there. After some conversation with one of the staff (in black) asking why we can't be here, she agreed and we sat down and they took our order. We felt very uncomfortable that we were not the type of clientele (white) they wanted in that room. We were happier at the bar downstairs with nicer staff.

Ưu điểm: Location and beautiful building

Khuyết điểm: After being out for hours with a hotel car we came to find the room being cleaned only then. The same day there was no turndown service. The concierge service was dysfunctional and the concierge was not at all knowledgable and rather annoying.

Ưu điểm: I like everything.

Khuyết điểm: There is Nothing I didn't like.

Ưu điểm: Good breakfast with local favor. A small musium about the history of the hotel.

Ưu điểm: The hotel was clean and the facilities where in good condition

Khuyết điểm: I was very disappointed as it is an international hotel and yet 99% of the staff could not speak English. I stayed in the Sofitel Legend in Hanoi and it was spectacular and that is why I chose this hotel, but it really did not live up to the level of service I got in Vietnam.

Ưu điểm: Great location, excellent restaurants. White Glove service from concierges.

Ưu điểm: very good location ,nice Staff If you wanted to visit the old city this is the best choice

Ưu điểm: They have free afternoon tea and I like it very much. Just a good moment to rest before going out for dinner.

Khuyết điểm: The water temperature of the bathtub is lukewarm only. I asked them to fix it, but they didn't show up.

Ưu điểm: They upgraded our room .. to a deluxe suite ..it was a great experience .

Khuyết điểm: It will be better if they have more variety of continental food .. as we can’t eat authentic Chinese .. but we eat non-veg . Even then we could not eat much in the breakfast .

Ưu điểm: Big room. Comfortable bed. Close to metro. Nice receptionists whom help us few times.

Khuyết điểm: Noisy room near ours; the isolation seems not be enough for noisy people. Non-smoking room but smell of cigars. Mosquito during one night.

Ưu điểm: The staff were excellent and very accommodating, Food was good, location was good for us. loved the greeting when we arrived and the staff were very friendly.

Khuyết điểm: nothing It was all very good. tours were good.

Ưu điểm: Big and quiet room, comfortable bed, good location close to metro station. Kindly given a gift of fruit and wine as birthday gift. Reception staff efficient with organising taxi.

Khuyết điểm: Breakfast and dinner buffet ok but not good considering the cost. WiFi stopped working for hours and when staff were asked about this, they would say only that it "maybe wouldn't work for a long time." It was eventually fixed, but it was a lot of hassle. Whilst staff tried to be helpful, continuous phone calls and knocks on the door to apologise were an unwanted and unnecessary disturbance of the peace. Staff not as knowledgeable with tourist info as expected.

Ưu điểm: Amazing hotel. Next to subway station. Very clean and friendly stafs.

Ưu điểm: Clean and comfortable. Very close to the subway (a plus). Most staff spoke English and they were very helpful and professional.

Khuyết điểm: N/A

Ưu điểm: I like almost everything including the breakfast

Khuyết điểm: Still feel the smoke coming from the AC duck even I reserved a non-smoking room

Khuyết điểm: Need newer gym equipment in terms of facilities

Ưu điểm: Mens change room had two built in pools. One hot and one cold. Very nice to relax.

Khuyết điểm: I asked for a taxi then waited 15 minutes while the hotel ordered a special one that cost twice as much as a normal cab. As a result of the wait I missed my train to Beijing. I could have just walked to the street and got a half price cab right away.

Ưu điểm: Excellent Breakfast!

Khuyết điểm: The hotel should offer free shuttle bus to main attractions.

Ưu điểm: Excellent food at breakfast! Childfriendly

Ưu điểm: Location and facilities

Khuyết điểm: Rooms need to be updated otherwise it would score a 10!

Ưu điểm: Location was great

Khuyết điểm: Staff were a little incompetent

Ưu điểm: The service from the English-speaking staff was exquisite. They cleaned the room several times a day, reflilling our waters etc. Good breakfast.

Khuyết điểm: The rooms were a little run down.

Ưu điểm: The breakfast was amazing and service was prompt during our stay. The staff go out of their way to greet you and make your stay more personalized.

Khuyết điểm: Although not in the center of town- we didn't mind.

Ưu điểm: Opulence & grandeur of Sofitel luxury.

Khuyết điểm: Bacon rashers at breakfast not crispy but chewy. Too many stand up instruction/notice cards in the room - fussy. Walking distance to local shops/facilities but accept it’s a big city of over 11 million on a grand scale.

Ưu điểm: Rooms of variable renovation standard, older rooms / suite rather impractical design eg you have to operate teecooker on the floor to be able to plug it in. Breakfast + happy hour promotion chosen, very nice and generous apero riche in evenings

Ưu điểm: Bus stop and subway station very close to the hotel. Many shops and cafes along the main street around the corner. The muslim district is not far away - a good opportunity to taste local food.

Khuyết điểm: The hotel does not suit the four stars category. Everything in the room is very old and not clean, especially the carpet. The window obviously has been NEVER cleaned. The sewage water in the shower accumulated at one side. The most unacceptable was the condition of the the restaurant: dirty old carpet-covered floor, tables with table clothes washed probably several weeks ago last time, distastful and cold tea and coffee. The meal variaty is poor for the annouced category of the hotel, and all the meals are from the chinese cuisine: it means, in this sense the hotel is NOT an international one.

Ưu điểm: Location is great, metro station right at the corner, and walking distance from Zhonglou. Practical and comfortable room arrangement.

Khuyết điểm: There is no telephone at the reception, they cannot make a call to inquire for you. Staff was not too bright. The hotel is a bit old, that would be no problem as long as it is well maintained, but we had two rooms and they were dirty. The shower gel was watered. The ventilation system was bad, I could smell it if people were smoking in other rooms. Our rooms were reeking of previous smoking too.

Ưu điểm: Clean room, helpfull staff

Khuyết điểm: Staffel speaks very little English.

Ưu điểm: nothing I like

Khuyết điểm: 1. Not even 3 star hotel (your web rate 4 star) 2. It·s name same as a famous shanghai hotel that will fool lot of people 3.real bad in everythings 4. will not go anymore

Ưu điểm: The room itself was very nice and spacious, and the property was close to the Muslim Quarter, many restaurants, and the bell tower. I liked the restaurant connected to the hotel as well— delicious and affordable.

Khuyết điểm: Where do I begin? Our taxi driver had a hard time of finding the hotel because I guess they’re in the process of renaming or something because all their signs call it the Waystar hotel instead. When we first arrived at 5pm to check-in (surrounded by tons and tons of Caucasian foreigners), the front desk people, despite working at a hotel with the word “international” in its name, couldn’t speak a lick of English. I don’t mean they couldn’t converse. I mean they didn’t know basic words key to their jobs like room key, laundry, and toilet paper. On the bright side, they did try and communicate with us using google translate rather than completely ignore us like our hotel did in Beijing. However, one of the first things they tried to communicate with us was “We Change you to standard room, ok?” We are 3 grown adults who booked a 3 bedroom family room like 5 months prior. I replied in google translate, “We want 3 beds.” They shuffled around for a while and made phone calls before telling us to wait in the lobby because they were currently cleaning our room. Reminder, it’s 5pm and they’re JUST NOW cleaning our room. In total, we had to wait about 30 minutes from it all to finally get to our room. The room itself is pretty nice, but there’s no where to hang towels and we were only given half a roll of toilet paper with no replacements in our bathroom. When we ran out, we combined it with our trip to the front desk to get laundry detergent to use their laundry machines. They told us a bellboy would bring up both in 5 mins to our room. We wait 30, nothing. We go back down and try again. Same response, same result. By that time, it was too late to do laundry (as there’s no dryer so you have to hang your clothes to dry and the laundry room closes at 10pm). So we asked the next morning before our tour. After we returned 8 hours later, the toilet paper was in the room, but not the precious laundry detergent.