Khách sạn ở Vienna nằm gần sân bay Botanischer Garten der Universität Wien

Ưu điểm: The lobby bar. Quiet room

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Staff, location and breakfast!

Khuyết điểm: We can hear some noise at night

Ưu điểm: This is one of best hotels I've ever stayed in. Every time I need to go to Vienna, I'm trying to secure a room there. I can't think about anything which I can complain about. Exceptional hotel, very helpful and friendly staff, good location, delicious breakfast. Highly recommend!

Khuyết điểm: Can't think about any.

Ưu điểm: Everything; the room, the location, the staff, the breakfast.

Khuyết điểm: Nothing

Ưu điểm: The breakfast was very good, with many choices from eggs to muesli, yogurt, fresh fruit & breads. Great way to start off a busy day of touring!

Ưu điểm: The rooms are excellent, the attention to detail with regard to cleanliness in the whole hotel is exceptional.. The variety and freshness of breakfast is wonderful . The staff are polite and very knowledgeable

Ưu điểm: Great staff, luxury hotel

Khuyết điểm: Breakfast was bedlam, not the hotels problem, too many people trying to get into the breakfast at once, the staff were very good, unlike some of the guests!!!

Ưu điểm: Everything. Attention to detail , staff amazing, rooms beautiful, food excellent

Khuyết điểm: Nothing

Ưu điểm: room cleaning was especially detailed. Hotel would take extra step to tidy my personal belongings.

Ưu điểm: The bedroom was comfortable and the staff were extremely apologetic and helpful about the problems and there were problems.

Khuyết điểm: On arriving we were shocked by the dreadful seasonal decorations, cheap christmas trees with awful LED lights, all different lights (this was not an intentional look - it was cobbling together old decorations) warm lights, blue white lights and pink lights with tacky purple velvet animals. Really you could do better. As a designer I would love the chance to speak to whoever thought this looked good. It looks like a cheap hotel/motel. Your group needs to get more help with decorations, we were shocked how awful and sad the entrance and surrounding areas look. I am happy to send you some photos as evidence to back up our complaints. They do not need to be very "christmassy" as I appreciate not all your customers celebrate but they could be topical for the city your hotel is in and how anyone thinks that animals from the tropics/Africa and purple at all appropriate I am not sure. And at least buy christmas trees with all the same lights, you can see from the photos some looked white and others didn't The door handle to bathroom fell off in our hand, we were told not to worry as there is a phone in the bathroom so that if we got lock in we could call but help but then we established the phone did not work. Both were repaired during our visit. The bedside lamp was broken, this was repaired during our visit The light control was not working and once the lights were off in order to turn them on we had to go to the door We had to queue for over 5 minutes to get into breakfast despite tables being free. Coffee took over 10 minutes. There was definitely shortage of staff in the breakfast room and as when we left the queues were much longer, over 12 people waiting Saturday morning and they must have waited for 10 minutes with young children too However I would say your staff are helpful and doing their best.

Ưu điểm: ALL WAS EXCELLENT.

Khuyết điểm: THE PRICE OF BREAKFAST.

Ưu điểm: Great location, walking distance to the city's mais attarctions. Great breakfast with super service. Staff was great! Spa was great. Massage was one of the best I got in my life at a hotel!

Khuyết điểm: The style of the hotel is not nice, kind of old style... Needs an update asap in the design of the room, lobby etc. Is not at the same level of other Ritzs that I know.

Ưu điểm: Lobby and employees

Khuyết điểm: Spa isn’t as expected to be , sauna temperature not as proper levels and there isn’t relaxing area at spa .

Ưu điểm: We found a fabulous price on Kayak. We would not have stayed at the Ritz at their normal rates. It was a terrific value for us.

Ưu điểm: Great breakfast, welcoming staff, new and modern hotel, free room minibar.

Khuyết điểm: -

Ưu điểm: All was good! A specific reward to Sasha at the bar of the lobby! Thank you!

Ưu điểm: The location is great.

Khuyết điểm: Parking was a bit of an issue; hard to find the carpark.

Ưu điểm: Easy access to main station and airport. new and comfortable.

Khuyết điểm: Local area itself of no real interest. Breakfast a little zoo-like.

Ưu điểm: Extra bed added in the room without special request. Smooth check in. Kid like the play ground in the hotel.

Ưu điểm: kids corner very usefull during the winter

Ưu điểm: The hotel is in a very good location. Just around 2-3 mins walk to Vienna central station. Hotel room is not big but good enough for 2 people. The bed is comfortable and the sofa in the room give an extra rest area for us. Breakfast is good as other traveller's comments.

Ưu điểm: nice room (x-ordinary)

Khuyết điểm: The gym/sauna area is severely underdimemsioned-

Ưu điểm: Everything - but the friendliness of the staff and their efforts to accommodate any extra requests was exceptional.

Khuyết điểm: Lighting in the room was a bit too dim - felt like I was peering in the dark and so did the friend I was sharing with. But this is a small problem. Everything else was fabulous

Ưu điểm: Very clean and silent and in the very city center of Vienna

Khuyết điểm: /

Ưu điểm: Excellent location.. the staff very very good... comfortable bed... very good restaurant

Ưu điểm: Very nice breakfast, generally very nice building with nice design, very good service.

Khuyết điểm: My room (on the first floor) was dark and quite different from the pictures, breakfast room can get too full

Ưu điểm: Egg shell found in my scrambled egg. Wifi did not work at all.

Khuyết điểm: Egg shell in breakfast and no wifi connection

Ưu điểm: the position is very good the breakfast is good the rooms are comfortable

Khuyết điểm: they have to improve the presence of products without lactose or gluten free in the breakfast range of product there are many types of products but not considering so much the intollerances

Ưu điểm: I asked for a quite room and I got one. The breakfast was amazing, the room was clean, the staff was mostly polite and helpful. I could check-in at 2 pm. and the check-out time was at 12. The price was affordable for a 4-star hotel.

Khuyết điểm: The breakfast time was officially until 10.30 am, but the waiters started to bring all the food back much earlier. I found that really disrespectful from a 4-star hotel staff.

Ưu điểm: great and high quality breakfast, close to Hauptbahnhof

Ưu điểm: They clean each room every day

Khuyết điểm: When you are in your room around 12-14, don't forget to put "please do not disturb" mark in front of the door. Otherwise they enter your room without knocking the door.

Ưu điểm: Very clean and friendly staff

Khuyết điểm: Was nothing not to like

Ưu điểm: Breakfast was more than I expected.

Khuyết điểm: The rooms were small, really old.

Ưu điểm: Our stay at this hotel was very pleasant. We were traveling by car so we had to find an accommodation with parking place. If you book with this hotel, they can park your car in a parking garage close to the hotel (neighboring street) for an additional price. It was possible to park on the street long term on the weekend, but the spaces were very limited. The breakfast is very nice, many options to choose from. The room was spacious, bathroom was clean. My partner had birthday on the day we arrived, so I have asked the hotel to place a cake in the room for him. That was done as well, and it was very delicious. The location is great as well, about 10 minutes walk to Karlsplatz.

Khuyết điểm: I though the price for the garage was a bit pricey, 24 EURs per night. I understand that Vienna has strict parking rules but for paying guests I think this is maybe too much. We were also travelling to Salzburg at that time and there the price was 18 EURs.