Khách sạn ở Vienna nằm gần Kohlmarkt

Ưu điểm: In over 30 years of travelling in 3 continents, the front of house staff were by far, the best I have ever met. We were taken care of fabulously and would highly recommend.

Ưu điểm: The location, the rooms, the facilities, the breakfast, the staff are all great! I would definitely recommend this hotel

Khuyết điểm: Unfortunately the bed is uncomfortable. I think it ia time to upgrade the mattress.

Ưu điểm: Location is great, very nice swimming pool.

Khuyết điểm: Lot of construction aroud - very noisy since 6am in the morning. Nearly missed the flight home because private transfer which was arranged 24h before did never came.

Ưu điểm: The location

Khuyết điểm: The cooling system is poor

Ưu điểm: Great location. Beautiful hotel

Khuyết điểm: Pricy - high price yet not including breakfast Cleaner didn’t clean the room well

Ưu điểm: The free upgraded room is very comfortable and staff are really friendly

Khuyết điểm: The entrance is a bit small and the revolving door is slow

Ưu điểm: Female concierge , all the hotel

Khuyết điểm: Male concierge , Outside bar refused my husband a cocktail due to it being in another bar, it was 21.35

Ưu điểm: The location was great

Khuyết điểm: The value of rate was very high

Ưu điểm: The breakfast was very good, we loved the a la carte selection, but feeled it was a little to big of a portion. So we could enjoy much the buffet selection.

Khuyết điểm: We was with our little baby at a table of 3 person for breakfast, which was great. However another party of 3 person was seated right next to us where one 2 person can sit. Which made us very uncomfortable. So we ask to had switch the table to the closed bar area. We believe the 3 person right next to us felt not good as well as we was leaving. Made them feel we was leaving because of them.... The view from our room was very poor, consider the location of your establishment ant the price tag for the room.

Ưu điểm: Liked every thing about the hotel . Front desk staff , Concierge , room service are great .

Khuyết điểm: N/A

Ưu điểm: Clean, cozy, in a superb location with friendly staff. I really enjoyed my stay.

Ưu điểm: Staff was very nice prime location and decent rooms

Khuyết điểm: You have to pay €25 if you want to use the gym (per day)

Ưu điểm: The best rooma are the suites at the last floor

Khuyết điểm: Had to ask for cleaning, which was done poirly and randomly.Room not ehat I bought , room service poir choices

Ưu điểm: Gorgeous hotel with beautiful design and excellent staff that go out of their way to ensure your stay is as pleasant as possible. Great bar, excellent breakfast. The location could also not be beat - within walking distance from Vienna's main downtown attractions, shopping and dining. Highly recommended.

Ưu điểm: The hotel was nice, walking distance to amazing sites and good restaurants.

Ưu điểm: Location can not be beat!

Khuyết điểm: For a five star hotel it was slightly lacking. Room smelled a hint of smoke, toiletries lacking, and missed some amenities like turn down service!

Khuyết điểm: The Wi-fi did not work in my room . I complained But they did nothing to resolve this. Very inconvenient!

Ưu điểm: Great facilities and amazing location.

Khuyết điểm: Had trouble checking in as had paid on booking but they didn’t have a record of it and charged me again. They refunded the money back eventually but not ideal...

Ưu điểm: Service is excellent, staff are very friendly and helpful. Location is perfect with easy acces to museums, metro , resturants and shopping center. Breakfast is really good. Ambience is very nice. The bar has very good selection of drinks.

Ưu điểm: Convenience. Staff were great. Rooms were wonderful. Good and quiet air-conditioning. Bath. Breakfast.

Ưu điểm: Perfect 10! Excellent service, super comfortable room, amazing location. We stayed 6 nights!!! Could have stayed 6 more!!! Highly recommend.

Khuyết điểm: No complaints.

Ưu điểm: The reception personnel called Hamid who recommended to upgrade my room for a small difference and adding breakfast to my booking since I'm dining in the hotel which saves me money .. his advice was really worth the difference and loved his welcoming tone and service .. the view was amazing and the room was spacious. Breakfast was excellent specially in the new resturant and the service of waiter Rami was a great as he was very friendly, energetic and welcoming. And what made this experience great is the amazing location near the attractions and shopping area.

Khuyết điểm: Room service wasn't up to 5 stars hotel it was very poor in terms of presentation and quality .. I asked for water refills and it took them around an hour to respond after 3 phone calls and the lady who took the order was rude and kept on saying that she needs to check if it was included with the room rate!! then she stated that it was refilled already in the morning which I confirmed that it wasn't since I didn't use the minibar at all the day before !! I didn't like the tone and the process at all which was the opposite totally to the dining service in their restaurant.

Ưu điểm: Everything!! the staff were lovely, we where given a suite breakfast was lovely.the location was perfect

Khuyết điểm: No complaints hotel was fantastic

Ưu điểm: Excellent location, clean and comfortable rooms.

Ưu điểm: Not much choice, very poor choice for breakfast

Ưu điểm: Big bed very comfy

Khuyết điểm: Nothink

Ưu điểm: Staff friendly. Everything about the room was quite adequate but breakfast was exceptional with a great choice of hot and cold foods and even sparkling wine on offer. Were able to walk to all attractions from the hotel, no need for transport.

Ưu điểm: Breakfast and location excellent

Ưu điểm: Everything: the location, the cleaning, the bed, the fact the hat they offer chocolate, apples and water with lemon at the entrance:) We were upgraded to a superior room without additional costs:) The cleaning lady did her job very carefully every day. Congrats to all staff!

Khuyết điểm: Nothing to mention.

Khuyết điểm: Slow WIFI

Ưu điểm: Excellent breakfast, friendly staff.

Khuyết điểm: No iron or ironing board in the room

Ưu điểm: Room was very comfortable and decor very tasteful

Khuyết điểm: Nothing to say here

Ưu điểm: Everything is perfect, we will definitely go back to this hotel again!

Ưu điểm: Best single room I've stayed in! Clean, tidy, all the facilities of a bigger hotel packed away in there - minibar, high quality private bathroom, kettle. All the staff really friendly and helpful - even waited for me on the first night for check in when I was later than expected. And seconds from the city centre. I will definitely be back!

Ưu điểm: I like the excellent location, the little details on the room like the chocolate, fruit and the card with a welcome. The lovely very clean room and very equipped. Also the friendly staff.

Khuyết điểm: The squeeky doors and the old locks.

Ưu điểm: The staff we’re super friendly and helpful

Khuyết điểm: The entrance to the building itself was a little disconcerting

Ưu điểm: Great location and interior.

Ưu điểm: the suff very freindly.

Khuyết điểm: the size of the room

Ưu điểm: Superb location, no noise, clean and comfy.

Khuyết điểm: Pastry for the breakfast could have been fresher (other meals are completely fine).

Ưu điểm: The staff was excellent. Everyday left little treats, snacks for our children. Super friendly and accommodating. The location was excellent. A super cute bar across the street. Roberto’s American bar. Expensive but if you reserve a spot for your evening they treat you very well.

Ưu điểm: Perfectly located to walk all over the city. Staff was so very helpful and provided guidance on some of the things we wanted to do. yes the rooms are very European, small shower and beds close together - but absolutely perfect! Breakfast buffer was quite nice.

Ưu điểm: Staff hospitality was fantastic. Very welcoming & helpful. Location was great.

Khuyết điểm: Bathroom was quite small & WiFi very intermittent.

Ưu điểm: -Super friendly staff. -Great location. -Clean rooms.

Khuyết điểm: -Slow internet speed.

Ưu điểm: Amazing staff, great location. This is just the best place to stay at in Vienna. I'll definetely be back.

Ưu điểm: Nhân viên rất thân thiện, chỗ nghỉ sạch sẽ

Khuyết điểm: Máy hút mùi trong nhà tắm hơi ồn

Ưu điểm: The staff were amazing. Very kind and friendly and attentive to every detail

Khuyết điểm: No gym facility. Make up for it by walking a lot.

Ưu điểm: Location and cleanliness

Khuyết điểm: Had a terrible time with taxis. I would reserve the night before check again in the morning, was assured everything was fine. Not.the taxi had not been called. Difficult mostly when you have a plane to catch. If I had not insisted they called when the taxi was not showing up I would still be waiting for one. Same problem when I came in. Same problem during my stay. What's going on with the desk people? They take down your reservation but don't actually reserve.

Ưu điểm: Great location

Ưu điểm: Staff at reception was fine

Khuyết điểm: Shower insufficient for 2 persons only one bath towel for 2 persons?

Ưu điểm: Location

Khuyết điểm: One of the waiters at the breakfast buffet was extremely unprofessional and rude. Half an hour before the buffet closed he refused to take order for eggs. Next day same thing happened when we ordered pancake. When we asked another waiter he took the order politely and professionally. The waiter with the bad attitude didn’t care when I told him there is still half an hour for the buffet to close. I told him I will report this incident (two days in a row) to the hotel management. He didn’t care and said do whatever you want. When I reported the first incident to the receptionist at check out, she also didn’t care to hear to try to find out what happened. She just said sorry and looked back at the PC monitor I don’t see how a respectable chain hotel hires unprofessional staff in this service industry where courtesy, professionalism and politeness with guests should be the ABC of the industry

Ưu điểm: The location in the city center, the clean room with a lot of character and very modern and brand new bathroom plus a rich breakfast buffet.

Ưu điểm: Location is close stephensplatz.

Khuyết điểm: First I do not recommend this hotel to any one. The the reception staff are extremely rude. I have never seen people like that even though I am travelling all the time. Their answers to our requests was always cold and unhelpful. I was planning to come back a week later but I was lucky to find another hotel. No porter and the car can stop at the hotel door.

Ưu điểm: Location was excelent, staff was very kind and helpfull, room was clean and was cleaned on daily basis.

Ưu điểm: location, interior was above our expectations, staff very attentative and helpful, enjoyed the stay, even aircon air was fresh - so we had no need to open windows during night

Khuyết điểm: nothing