Khách sạn ở George Town nằm gần Chew Thean Yeang

Ưu điểm: The location, shower, free minibar, tv and Netflix

Khuyết điểm: Lighting, toilet, cannot locate the hair dryer.

Ưu điểm: The buggy ride

Ưu điểm: The dinner buffet was great, especially the deserts! The breakfast was ok, improve on Jam selection and the pastry is quite dry. The pool areas is lovely with great views and the staff were great. Maverick the door man was awesome. The executive room was lovely and the room service is definitely the best meal.

Khuyết điểm: Pool food was terrible.

Ưu điểm: Everything was good

Khuyết điểm: Everything was good except location

Ưu điểm: Love the welcome ice cream and free minibar.Hotel Location was good and convienient. Staffs were friendly.

Ưu điểm: Overall fantastic location and design. Tasty food, room cleaning twice a day and included Minibar refill twice a day. Nice pool. Not too crowded. Big TV with Netflix onboard, good WiFi.

Khuyết điểm: You have to ask twice or three times to get reservations done. Weren't on the list for the Batu ferringhi shuttle for two days though we told it twice. There are no real doors to the bathroom.

Ưu điểm: Room was good and the staff were amazing. The breakfast was delicious.

Ưu điểm: Phòng ngủ đẹp

Khuyết điểm: Lễ tân không cho chúng tôi biết có bữa ăn sáng

Ưu điểm: nice bar and pool. new rooms.

Khuyết điểm: Checkin was a pain in the a$$. Took 30 minutes- at first the said "we don't have your reservation." Annoying after flying for 15 hours. I showed my confirmation, and the receptionist was still puzzled. I had to call the travel agency I booked through online, who then called the hotel to see what the heck was going on. The front desk staff was polite but unhelpful. Eventually they said it was a "computer error" and manually made a new reservation for me. Sucked waiting 30 minutes in the lobby without a room waiting to checkin. Felt like a criminal in timeout. No apology,

Ưu điểm: breakfast in additional MYR60/- per person. great location with local attractions and a nearby shopping mall and local food stalls

Ưu điểm: Courteous staff. Nice showers. Good buffet breakfast with great selection

Khuyết điểm: Only two single beds or one king bed option

Ưu điểm: Great location, next to Gurney plaza

Ưu điểm: The cleanliness look, and location.

Khuyết điểm: No free shutter for guests to and fro airport.

Ưu điểm: Địa điểm tiện đi vào khu phố cổ và các trung tâm thương mại

Khuyết điểm: Không hài lòng về dịch vụ vận chuyển hành lý lên phòng.

Ưu điểm: The staff are extraordinary, helpful and friendly. The room was very clean and breakfast was good as well. Highly recommended hotel in Penang.

Ưu điểm: The room was nicely done up and the staff were all very friendly and helpful.

Ưu điểm: nhân viên thân thiện, bữa sáng tôt, vị trí thuận tiện

Khuyết điểm: phòng nhỏ, bathroom và toilet nhỏ, nhân viên dọn phòng không thân thiện và ngày tôi ở hôm đó báo cháy suốt 1 tiếng không dứt, nhận viên nói không có gì nhưng công an và cứu hoả đến khám khách sạn rất đáng sợ

Ưu điểm: Strategic location, parking lot, swimming pool. Staffs are friendly and helpful.

Khuyết điểm: Lighting quite dim.

Ưu điểm: comfortable bedsheet.

Khuyết điểm: Nothing

Ưu điểm: From check in to check out we were happy with our stay at Jen. We’re a couple with a 5 month old baby and from the moment we walked in staff were on hand to help. We didn’t bring a stroller and they even offered to lend us one. Check in was fast and easy, we requested a baby crib which was provided. We arrived in the evening and was too tired to go out but hungry. Ordered from the affordable room service menu and food was delicious! I had the penang mee mamak. Location was good, it was close to a lot of attractions and restaurants/ cafes. Other facilities we used was the pool. One pleasant surprise was that I went down to the cafe on our second day to get a small cake for my husband it was his birthday. I only told the lady at the cafe that it was his birthday and they later surprised us with a bigger complementary cake which we thought was very sweet. Overall a good stay at a good price. Will definitely stay there again if we ever go to Penang again.

Ưu điểm: Friendly staff and location

Khuyết điểm: Floor not carpeted

Ưu điểm: Very satisfied stay here. Room clean & comfortable. Staff very helpfull

Ưu điểm: Breakfast was really good, staff was since and helpful as when I requested for fully boiled eggs they went to cook them for me from back kitchen.

Khuyết điểm: Nothing particularly everything was okay. Only one small miscommunication when collecting our laundry. We called the front desk asking for collecting laundry they said yes Okay we will send them up and later a lady came to the door ask us to pay first at the front desk before she can return our clothes. So my husband has to go down to the front desk to confirm and ask put the bill on room then about almost an hour later the washed clothes finally arrived. It would be good if the front desk can check with us how would like us to pay for the laundry when we call to save this confusion

Ưu điểm: The atmosphere of the Club Room

Khuyết điểm: The delay and abruptness of the Club Room manager when we were checking in. She obviously had more important things to do.

Ưu điểm: Like ur friendly staffs. Helpfull to guest. My mom was sick in ouR previous trip, cause of havingn surgery. Ur staff really help out by give room that close to lift, also helpfull with wheelchair

Ưu điểm: Cleanliness

Khuyết điểm: Narrow parking space

Ưu điểm: 1.Well maintained 2.Clean 3.Good Location 4.Friendly Staffs

Khuyết điểm: 1.Basin clogged

Ưu điểm: Location next to a popular road side variety food stall bazaar

Ưu điểm: The room was clean and the bathroom is a fairly large. The location is excellent - near the hawker centres!

Ưu điểm: Location and staff are great. The hotel is very close to restaurants and bars, street food

Khuyết điểm: The restaurant is small, and breakfast is very poor choices

Ưu điểm: Hotel with good location in middle of Georgetown. Walking distance to McDonalds.

Khuyết điểm: Hotel needs to inform guests checking in on Tuesdays that the main road access is closed due to street vendors. Halal eateries are few in this area.

Ưu điểm: Location

Khuyết điểm: The bed in my room needs to be changed

Ưu điểm: The room was ok

Khuyết điểm: My booking was unavailable, they 'ran out' of rooms. So, they 'upgraded' me to a different room. Went up to the room to find out that it was no ready, and the hallway and room stunk of tabacoo and cigarettes. I checked in at 3pm, an hour later than the check in tome. So I find it unacceptable that rooms were no ready. Anyway, I talked to the manager, who did not believe that the room was not ready and that stunk of cigarettes So, after he confirmed himself that i was not making up a story, I was 'upgraded' again. Next day, at breakfast time I was politely asked to leave cos I was 'alone' in a table and they wanted the table for another party. And around 9am, as I returned from breakfast, I found housekeeping in my room. I had to pushed them out of the room cos they refused to leave. The room was not well insulated, I could hear the noise from outside eventough windows were shut and aircon was on, 2 nights of constant noise! The aircon was actually making a racket as well, so I had to turn it off after a while. All in all my 2 nights 3 days at this place was hellish to say the least.

Ưu điểm: This hotel was great in many respects: comfort, professionalism, cleanliness and great location not too far from many attractions. The Newlane street food vendors are located right outside of hotel. A very nice gentlemen as host (Shafiq) was taking comments during breakfast which was great and we would chat with him daily during our stay as he was very welcoming.

Khuyết điểm: The only 2 somewhat negative points are: (1) the hotel lobby played music which was loud enough to hear in my room - this should NEVER be the case and (2) first day or two the breakfast restaurant was not able to handle to rush and was running out of tables and food. Latter was fixed with our comments but not the music issue unfortunately. Other than that, great stay (Aug 2019)!

Ưu điểm: Near shop and the hotel bell boy all very friendly

Khuyết điểm: The reception not so helpful. Then the hotel lobby smells like dried chillies and room level 12 smell very temple like somebody burn something

Ưu điểm: Overall average.Staffs are friendly .shopping mall was amazing .Eating places not like it used to be

Khuyết điểm: Less lively in comparison two years ago

Ưu điểm: Room is superb clean

Khuyết điểm: Parking area could be more spacious

Ưu điểm: Nearly every thing.

Khuyết điểm: Great confusion over when they had or had not or needed credit card impression. We pay by debit which must make them nervous we will empty account before check out.

Ưu điểm: The location, facilities and friendliness of the staff

Khuyết điểm: Should improve on the quality of the food. The roti canai and papadam were so hard.

Ưu điểm: Location

Khuyết điểm: Room too small and squeezy

Ưu điểm: Cleanliness was good overall inside the room

Khuyết điểm: Rooms were small with limited non smoking rooms in the floors . On arrival was waiting for along time to be checking in and treated very bad by reception . Very bad service by staff and breakfast were not at 5 star hotel level .

Ưu điểm: Everything else

Khuyết điểm: Stepping over the bath to the shower

Ưu điểm: It was a good stay. Everything needed is provided like hair dryer, some soft drinks, bath tub, do not disturb digital sign and much more. And the most important thing every hotel should have is A SUPER FRIENDLY AND HELPFUL staff. Im barely didnt look his name tag but I think he should get a great reward for his kindness from the hotel. He help us to bring our luggage and provide us information needed.

Khuyết điểm: Bidet toilet.