Khách sạn ở George Town nằm gần Loh Guan Lye Specialist Centre

Khuyết điểm: Everything is great except Wifi or internet connectivity. It's one of the worst for all the hotels I stayed. I feel not only the speed is slow, but the response time is quite slow. I suspect there are too many devices connected, so the router couldn't handle the number of devices. Probably the routers are not particular high grade or too few routers. Very late at night it gets a better (fewer devices are connected and use the network simultaneously). It is quite annoying. I think it's a relative easy fix. 1) Add more and high quality routers, 2) increase the bandwidth from the ISP. I hope next time the wifi issue is fixed because everything is great, but wifi is 1 out of 10....

Ưu điểm: Facilities like steam room & jacuzzi should be made available to all guests, not just SPA customers

Khuyết điểm: Not applicable

Ưu điểm: Nice room with nice view. Good value and great staff!

Khuyết điểm: Washroom not very accessible for wheelchair bound folks. Uncle and mom with mobility issues had a hard time with the slippery washroom and lack of hand grabs.

Ưu điểm: The breakfast was excellent especially the roti canai and kway teow.

Ưu điểm: Love the colonial atmosphere, the location facing the ocean but also right in the heart of George Town.

Khuyết điểm: Unfortunately at the time of my visit the original 1885 building was under maintenance.

Ưu điểm: We enjoyed staying in the heritage part of the hotel. It really did feel like going back in time. The suite was very comfortable with everything you'd expect from a hotel of this level. The staff in front of house were extremely helpful.

Khuyết điểm: The pool in the heritage section was closed for our entire stay. However the pool at the victory wing was pleasant and not too far to walk. The gym in the heritage section has little in the way of cardio equipment but again, there is a full range in the gym in the other section.

Ưu điểm: Amazing variety at breakfast. Huge beautiful rooms with high ceilings. Stunning pool area on the 6th floor

Ưu điểm: Very good seaview. The breakfast buffet is quite good. Plenty of food to choose.

Ưu điểm: The swimming pool and room were incredible. The view of the sea is also wonderful. The buffet breakfast had a good selection .

Khuyết điểm: Unfortunatley on our first day, one of our party cut their foot on some glass that was in the swimming pool. There was a freak storm so we understand it was an accident but to be honest the response from the staff was underwhelming. On top of that the service in the restaurant was incredibly bad we waited over 25 minutes after we finished our meal and no one came to take our plates, ask us for more drinks/dessert etc. Who knows how long we would have been there if we had not got up to pay the bill at the counter ourselves. Its a shame as the hotel is gorgeous and the food was good. We ended up eating out the rest of the time because of this bad service.

Ưu điểm: Everything ...

Ưu điểm: Nice room

Khuyết điểm: None

Ưu điểm: The room itself was very good but noisy from neighboring room. The bathroom was very good, a beautiful view from balcony, comfortable bed and great service from lady concierge.

Khuyết điểm: Noise from room opposite, noise from construction and uncontrolled behavior of children in Planters Lounge plus no dress code of an evening. The staff dress well so should the patrons.

Ưu điểm: Wonderful spacious and clean rooms. Very hospitable staff. Good food, wonderful pool deck and gym. And the location is fantastic!

Khuyết điểm: Nothing

Ưu điểm: Like ur friendly staffs. Helpfull to guest. My mom was sick in ouR previous trip, cause of havingn surgery. Ur staff really help out by give room that close to lift, also helpfull with wheelchair

Ưu điểm: Cleanliness

Khuyết điểm: Narrow parking space

Ưu điểm: 1.Well maintained 2.Clean 3.Good Location 4.Friendly Staffs

Khuyết điểm: 1.Basin clogged

Ưu điểm: Location next to a popular road side variety food stall bazaar

Ưu điểm: The room was clean and the bathroom is a fairly large. The location is excellent - near the hawker centres!

Ưu điểm: Location and staff are great. The hotel is very close to restaurants and bars, street food

Khuyết điểm: The restaurant is small, and breakfast is very poor choices

Ưu điểm: Hotel with good location in middle of Georgetown. Walking distance to McDonalds.

Khuyết điểm: Hotel needs to inform guests checking in on Tuesdays that the main road access is closed due to street vendors. Halal eateries are few in this area.

Ưu điểm: Location

Khuyết điểm: The bed in my room needs to be changed

Ưu điểm: The room was ok

Khuyết điểm: My booking was unavailable, they 'ran out' of rooms. So, they 'upgraded' me to a different room. Went up to the room to find out that it was no ready, and the hallway and room stunk of tabacoo and cigarettes. I checked in at 3pm, an hour later than the check in tome. So I find it unacceptable that rooms were no ready. Anyway, I talked to the manager, who did not believe that the room was not ready and that stunk of cigarettes So, after he confirmed himself that i was not making up a story, I was 'upgraded' again. Next day, at breakfast time I was politely asked to leave cos I was 'alone' in a table and they wanted the table for another party. And around 9am, as I returned from breakfast, I found housekeeping in my room. I had to pushed them out of the room cos they refused to leave. The room was not well insulated, I could hear the noise from outside eventough windows were shut and aircon was on, 2 nights of constant noise! The aircon was actually making a racket as well, so I had to turn it off after a while. All in all my 2 nights 3 days at this place was hellish to say the least.

Ưu điểm: This hotel was great in many respects: comfort, professionalism, cleanliness and great location not too far from many attractions. The Newlane street food vendors are located right outside of hotel. A very nice gentlemen as host (Shafiq) was taking comments during breakfast which was great and we would chat with him daily during our stay as he was very welcoming.

Khuyết điểm: The only 2 somewhat negative points are: (1) the hotel lobby played music which was loud enough to hear in my room - this should NEVER be the case and (2) first day or two the breakfast restaurant was not able to handle to rush and was running out of tables and food. Latter was fixed with our comments but not the music issue unfortunately. Other than that, great stay (Aug 2019)!

Ưu điểm: Near shop and the hotel bell boy all very friendly

Khuyết điểm: The reception not so helpful. Then the hotel lobby smells like dried chillies and room level 12 smell very temple like somebody burn something

Ưu điểm: Overall average.Staffs are friendly .shopping mall was amazing .Eating places not like it used to be

Khuyết điểm: Less lively in comparison two years ago

Ưu điểm: Room is superb clean

Khuyết điểm: Parking area could be more spacious

Ưu điểm: Nearly every thing.

Khuyết điểm: Great confusion over when they had or had not or needed credit card impression. We pay by debit which must make them nervous we will empty account before check out.

Ưu điểm: The location, facilities and friendliness of the staff

Khuyết điểm: Should improve on the quality of the food. The roti canai and papadam were so hard.

Ưu điểm: Location

Khuyết điểm: Room too small and squeezy

Ưu điểm: Cleanliness was good overall inside the room

Khuyết điểm: Rooms were small with limited non smoking rooms in the floors . On arrival was waiting for along time to be checking in and treated very bad by reception . Very bad service by staff and breakfast were not at 5 star hotel level .

Ưu điểm: Everything else

Khuyết điểm: Stepping over the bath to the shower

Ưu điểm: It was a good stay. Everything needed is provided like hair dryer, some soft drinks, bath tub, do not disturb digital sign and much more. And the most important thing every hotel should have is A SUPER FRIENDLY AND HELPFUL staff. Im barely didnt look his name tag but I think he should get a great reward for his kindness from the hotel. He help us to bring our luggage and provide us information needed.

Khuyết điểm: Bidet toilet.

Ưu điểm: Everything! I like that the hotel provides free shuttle to nearby shopping complexes.

Khuyết điểm: Nothing

Ưu điểm: Nothing

Khuyết điểm: Water leaking on the bathroom floor when use of the basin For the price, i expected a more profound service. very limited parking space.

Ưu điểm: Location is good, comfortable and clean. Nothing really bad about this hotel but plenty of room for improvements.

Khuyết điểm: For those with jacuzzi bath tub, be mindful that each room uses a hot water tank, which means the room has limited supply of hot water. Wasn't able to fill tub with sufficient hot water. Called for extra toilet roll, did not deliver. I assumed because I am suppose to check out in like 15 minutes, they called my room to remind me of the check out time, but how am I suppose to check out if I can't finish my business?

Ưu điểm: Facilities of room.

Khuyết điểm: No.

Khuyết điểm: First check in i already mention i want queen bed.. Then when enter the room i got 2 single bed.. Then they change my room.. When i enter new room no towel.. I need to call housekeeping for 3 time then i got the towel.. Very bad service

Ưu điểm: Very convenient and near to Gurney Drive eateries. Quiet and not busy at night.

Khuyết điểm: Had to wait for more than 1hr to get the room after checking in.

Ưu điểm: The location is good and easy accessible.

Khuyết điểm: Not much facilities available.

Ưu điểm: Yes the croissant was really good and the bed was really comfortable

Khuyết điểm: Toilet rolls not sufficient

Ưu điểm: It was good location, easy to get grab.

Khuyết điểm: I had to go to reception each time to valid the room access card due to some card issues.