Khách sạn ở George Town nằm gần New World Park

Ưu điểm: The location, shower, free minibar, tv and Netflix

Khuyết điểm: Lighting, toilet, cannot locate the hair dryer.

Ưu điểm: The buggy ride

Ưu điểm: The dinner buffet was great, especially the deserts! The breakfast was ok, improve on Jam selection and the pastry is quite dry. The pool areas is lovely with great views and the staff were great. Maverick the door man was awesome. The executive room was lovely and the room service is definitely the best meal.

Khuyết điểm: Pool food was terrible.

Ưu điểm: Everything was good

Khuyết điểm: Everything was good except location

Ưu điểm: We would like to thank G Hotel Kelawai for making our stay a memorable one! The room was spacious and clean, room attendant was really nice to keep our room clean throughout our stay so we can come back to a clean room after a long day outside. She even left a box of cookies in the room to welcome us on the first day. This is the first time I see that the Minibar is free! Even though we didn’t take anything from the fridge but I think that it is really a nice touch from the hotel. The staff were very friendly and helpful throughout our stay too. Breakfast at level 2 - Spoon was really nice, they have a mix of western and oriental food to cater to guest of different needs! Location was great too, just a 10 mins ride from the hotel to Georgetown. 10/10 would recommend it! Thank you G Hotel Kelawai!

Ưu điểm: Overall fantastic location and design. Tasty food, room cleaning twice a day and included Minibar refill twice a day. Nice pool. Not too crowded. Big TV with Netflix onboard, good WiFi.

Khuyết điểm: You have to ask twice or three times to get reservations done. Weren't on the list for the Batu ferringhi shuttle for two days though we told it twice. There are no real doors to the bathroom.

Ưu điểm: ice cream served during check in time was a surprising welcome

Khuyết điểm: There was at least two knocks on the door

Ưu điểm: Phòng ngủ đẹp

Khuyết điểm: Lễ tân không cho chúng tôi biết có bữa ăn sáng

Ưu điểm: nice bar and pool. new rooms.

Khuyết điểm: Checkin was a pain in the a$$. Took 30 minutes- at first the said "we don't have your reservation." Annoying after flying for 15 hours. I showed my confirmation, and the receptionist was still puzzled. I had to call the travel agency I booked through online, who then called the hotel to see what the heck was going on. The front desk staff was polite but unhelpful. Eventually they said it was a "computer error" and manually made a new reservation for me. Sucked waiting 30 minutes in the lobby without a room waiting to checkin. Felt like a criminal in timeout. No apology,

Ưu điểm: breakfast in additional MYR60/- per person. great location with local attractions and a nearby shopping mall and local food stalls

Ưu điểm: Courteous staff. Nice showers. Good buffet breakfast with great selection

Khuyết điểm: Only two single beds or one king bed option

Ưu điểm: Great location, next to Gurney plaza

Ưu điểm: Comfortable bed, good selection at breakfast

Khuyết điểm: Long check in

Ưu điểm: Địa điểm tiện đi vào khu phố cổ và các trung tâm thương mại

Khuyết điểm: Không hài lòng về dịch vụ vận chuyển hành lý lên phòng.

Ưu điểm: Staff very friendly...very clean hotel....location was perfect....easy to go anywhere....

Khuyết điểm: Food too expensive....breakfast not many choice and same menu for 2 days...should be more variety

Ưu điểm: nhân viên thân thiện, bữa sáng tôt, vị trí thuận tiện

Khuyết điểm: phòng nhỏ, bathroom và toilet nhỏ, nhân viên dọn phòng không thân thiện và ngày tôi ở hôm đó báo cháy suốt 1 tiếng không dứt, nhận viên nói không có gì nhưng công an và cứu hoả đến khám khách sạn rất đáng sợ

Ưu điểm: Comfy bed & clean

Ưu điểm: Nadeem is the best. He looked after us and made our stay comfortable.

Ưu điểm: Location was good. Breakfast could do with a bit more variety but otherwise it was good

Ưu điểm: Got the 2 rooms side by side as requested

Khuyết điểm: We had difficulty in accessing the lift and door a number of times.

Ưu điểm: The hotel is new so the facilities are great.

Khuyết điểm: The view from my room. I literally just see roofs outside my window.

Ưu điểm: Happy and helpful staff

Khuyết điểm: No good bar or lounge. A lounge with music will help bring up rating.

Ưu điểm: Friendly staff

Khuyết điểm: The floor wasn't sweep. Room cleaning slow

Ưu điểm: Bed was comfy, we booked in Triple room with club facilities. Kids enjoyed themselves. Breakfast was small but there was a good variety. Great location as Komtar is just behind the hotel. Will stay again. Recommended!

Khuyết điểm: Check in and check out took a long time as there is only 2 counter with 2 receptionist each.

Ưu điểm: Like ur friendly staffs. Helpfull to guest. My mom was sick in ouR previous trip, cause of havingn surgery. Ur staff really help out by give room that close to lift, also helpfull with wheelchair

Ưu điểm: Great location.

Khuyết điểm: Unable to connect housekeeping hotline. During our one week stay, we came across A/C problem, no towels/drinks several times. We had to go down to front desk to tell the staff what we needed.

Ưu điểm: Great location. Nice breakfast with variety.

Ưu điểm: amazing rooms which were spacious. breakfast was great. offered free shuttle bus. also had a good size gym. overall a very good hotel.

Khuyết điểm: everything was awesome. except the pool was close whilst we were there

Ưu điểm: 1.Well maintained 2.Clean 3.Good Location 4.Friendly Staffs

Khuyết điểm: 1.Basin clogged

Ưu điểm: Location next to a popular road side variety food stall bazaar

Ưu điểm: Location and staff are great. The hotel is very close to restaurants and bars, street food

Khuyết điểm: The restaurant is small, and breakfast is very poor choices

Ưu điểm: Location

Khuyết điểm: The bed in my room needs to be changed

Ưu điểm: The room was ok

Khuyết điểm: My booking was unavailable, they 'ran out' of rooms. So, they 'upgraded' me to a different room. Went up to the room to find out that it was no ready, and the hallway and room stunk of tabacoo and cigarettes. I checked in at 3pm, an hour later than the check in tome. So I find it unacceptable that rooms were no ready. Anyway, I talked to the manager, who did not believe that the room was not ready and that stunk of cigarettes So, after he confirmed himself that i was not making up a story, I was 'upgraded' again. Next day, at breakfast time I was politely asked to leave cos I was 'alone' in a table and they wanted the table for another party. And around 9am, as I returned from breakfast, I found housekeeping in my room. I had to pushed them out of the room cos they refused to leave. The room was not well insulated, I could hear the noise from outside eventough windows were shut and aircon was on, 2 nights of constant noise! The aircon was actually making a racket as well, so I had to turn it off after a while. All in all my 2 nights 3 days at this place was hellish to say the least.

Ưu điểm: This hotel was great in many respects: comfort, professionalism, cleanliness and great location not too far from many attractions. The Newlane street food vendors are located right outside of hotel. A very nice gentlemen as host (Shafiq) was taking comments during breakfast which was great and we would chat with him daily during our stay as he was very welcoming.

Khuyết điểm: The only 2 somewhat negative points are: (1) the hotel lobby played music which was loud enough to hear in my room - this should NEVER be the case and (2) first day or two the breakfast restaurant was not able to handle to rush and was running out of tables and food. Latter was fixed with our comments but not the music issue unfortunately. Other than that, great stay (Aug 2019)!

Ưu điểm: Near shop and the hotel bell boy all very friendly

Khuyết điểm: The reception not so helpful. Then the hotel lobby smells like dried chillies and room level 12 smell very temple like somebody burn something

Ưu điểm: Overall average.Staffs are friendly .shopping mall was amazing .Eating places not like it used to be

Khuyết điểm: Less lively in comparison two years ago

Ưu điểm: Room is superb clean

Khuyết điểm: Parking area could be more spacious

Ưu điểm: Fast check in

Khuyết điểm: The bed may have bugs..itchy during sleep

Ưu điểm: The location, facilities and friendliness of the staff

Khuyết điểm: Should improve on the quality of the food. The roti canai and papadam were so hard.

Ưu điểm: Clean

Khuyết điểm: Breakfast not so good.

Ưu điểm: Quiet

Khuyết điểm: Carpet in the room need to be changed cause quite dirty

Ưu điểm: Location

Khuyết điểm: Room too small and squeezy

Ưu điểm: The best hotel in Penang I stay (several times) for me ...... so far.

Ưu điểm: Cleanliness was good overall inside the room

Khuyết điểm: Rooms were small with limited non smoking rooms in the floors . On arrival was waiting for along time to be checking in and treated very bad by reception . Very bad service by staff and breakfast were not at 5 star hotel level .

Ưu điểm: I ordered without breakfast