Khách sạn ở George Town nằm gần sân bay New World Park

Ưu điểm: Fabulous. The most elegant and luxury hotel in South-Asia. It has the longest seaside front and walkway in the world. From the room's terrace, the view is fantastic. There are two option for breakfast: for western guest and a huge international cuisine.

Khuyết điểm: The room light was a bit poor. No extra light for the shaving glass

Ưu điểm: Faizal was a very good receptionist, warm friendly and professional. Rooms were beautiful and house keeping was always prompt Breakfast array is good

Ưu điểm: A lovely hotel. We had a suite in the Heritage Wing. Beautiful room and fabulous pool. We had breakfast in the Heritage Wing. It was good but not exceptional. Fresh orange juice was excellent. Staff, as everywhere, polite and attentive.

Khuyết điểm: Food at dinner in the Palm Court was all cold and all 4 main courses had to be sent back for re-heating which meant we could not eat at the same time and spoiled our experience. Unacceptable as there were only 4 other people in the restaurant. Hot plates would help enormously. We were not charged for our food which was the right thing to do.

Ưu điểm: English concept and style make me feel rilex n enjoy

Khuyết điểm: Car park location not suitable for old woman walking to Georgetown suite

Ưu điểm: We enjoyed staying in the heritage part of the hotel. It really did feel like going back in time. The suite was very comfortable with everything you'd expect from a hotel of this level. The staff in front of house were extremely helpful.

Khuyết điểm: The pool in the heritage section was closed for our entire stay. However the pool at the victory wing was pleasant and not too far to walk. The gym in the heritage section has little in the way of cardio equipment but again, there is a full range in the gym in the other section.

Ưu điểm: Nice room

Khuyết điểm: None

Ưu điểm: Staff very friendly and helpful

Khuyết điểm: Taxi drivers at the hotel try to take advantage of tourists.

Khuyết điểm: I wish the in room dining menu would be more extensive. There was a very less choice for in room dining considering my parents can't walk to the restaurant.

Ưu điểm: Wonderful two day stay , staff were all friendly/ helpful couldn’t ask for anymore Top marks to the chef some amazing food thanks Lovely Comfy bed and pillows Good a/c

Khuyết điểm: Nothing really , if I had to pick on something Outdoor table Re stain

Ưu điểm: The shower was cold... a lot of dust and dirty lights and artwork in restaurant

Khuyết điểm: As above

Ưu điểm: Breakfast good

Khuyết điểm: lunch and dinner poor

Ưu điểm: perfect buffet dinner,clean ,nice

Khuyết điểm: the safebox did not work in the room

Ưu điểm: Wonderful spacious and clean rooms. Very hospitable staff. Good food, wonderful pool deck and gym. And the location is fantastic!

Khuyết điểm: Nothing

Ưu điểm: We had an excellent stay and would certainly come back!

Khuyết điểm: The breakfast bars were just amazing with so many non vegetarian food varieties. It would be really great that the options of vegetarian food (with no garlic and onion especially in the Far East) be more.

Ưu điểm: Not applicable

Khuyết điểm: Noisy as the room was close to a nightspot

Ưu điểm: Location was good as it is very near to gurney drive and a few Malls.

Khuyết điểm: Only one lift access to the rooms

Ưu điểm: Very convenient

Khuyết điểm: The furniture in the room are dated

Ưu điểm: Excellent service of staff

Ưu điểm: Địa điểm tiện đi vào khu phố cổ và các trung tâm thương mại

Khuyết điểm: Không hài lòng về dịch vụ vận chuyển hành lý lên phòng.

Ưu điểm: lounge experience - good varieties of food served in the evening. enjoyed the cheese & wine, plus other liqueur. please add irish coffee to the list

Khuyết điểm: breakfast at the coffee house - beef bacon is very hard, choice of noodle unappealing. workout on treadmill cant watch TV....

Ưu điểm: nhân viên thân thiện, bữa sáng tôt, vị trí thuận tiện

Khuyết điểm: phòng nhỏ, bathroom và toilet nhỏ, nhân viên dọn phòng không thân thiện và ngày tôi ở hôm đó báo cháy suốt 1 tiếng không dứt, nhận viên nói không có gì nhưng công an và cứu hoả đến khám khách sạn rất đáng sợ

Ưu điểm: The bed and room size is reasonable and comfortable

Khuyết điểm: The receptionist were really slow and inexperienced. The check in process took longer than needed though it was a good thing they check every guests temperature and travel schedule due to the nCov19 breakout. Our first room was checked in just fine, on our 3rd night we have booked for an apartment suite and it was for a bridal suite. The hotel promised to give the room by 1.30pm and call us when the room is ready. That never happened and guess what, the room was only ready at 3pm, that was not without numerous (3-4calls) of reminders and talks with the manager. Worst thing about the whole experience was there were no apology or what so ever.

Ưu điểm: Great hotel in Georgetown - close to Komtar centre. Provided everything we expected - clean spacious rooms, great breakfast. One of key benefits of this hotel is the swimming pool - yet the hotel is located in city centre for sightseeing, restaurants, shops, etc. Close to Komtar Bus Station for buses to all parts of island ( such as north beach coast, Penang Hill and Airport ).

Khuyết điểm: Nothing

Ưu điểm: Very huge and spacious apartment.

Ưu điểm: Location

Khuyết điểm: The bed linens are filthy. There were even nasty sweat marks on pillow cases. Housekeeping came and appeared aware that sheets have not been changed. I will never stay in this hotel again.

Ưu điểm: Executive suit, supportive staff, breakfast and the serving staff

Khuyết điểm: Lifts - non operative and took long time.

Ưu điểm: Vị trí và giường rất tuyệt

Ưu điểm: very good

Khuyết điểm: NA

Ưu điểm: Convenient

Khuyết điểm: My room was near a nightclub

Ưu điểm: Bathroom setting.

Khuyết điểm: Car parking space & the system a bit troublesome.

Ưu điểm: Cleanliness & well maintained

Khuyết điểm: Coffee house layout

Ưu điểm: Like ur friendly staffs. Helpfull to guest. My mom was sick in ouR previous trip, cause of havingn surgery. Ur staff really help out by give room that close to lift, also helpfull with wheelchair

Ưu điểm: It's clean and cosy.

Khuyết điểm: Lighting a bit poor

Ưu điểm: Staff v.helpful,English proficient..big well designed room,good seaview..had level 14.1 min.stroll to nite hawker stalls..eat these at yr health risk..many locals getting their fill esp fried flat noodles CKT in local talk Also 3 fresh durian stalls...unsure if all in family owned.use wonderful Grabcar for easy peasy cheap travels..no Uber in Msia.

Khuyết điểm: Some towels were dirty looking or stained,the English TV channels very limited..BBC,Fox Movies,DMX or something,plus propaganda re founder Dato Jeffrey Cheah,in endless loop.nite noises even L14 from some niteclub.

Ưu điểm: The room cooling system wasn't good enough It was warm during our sleeping hour. Other than that all fine.

Khuyết điểm: Maybe yr front desk staffs need to be more friendly towards customers and yr Bell man's are very good and same goes to yr restaurant waiters their good and very helpful.

Ưu điểm: the location and the room sea view scenery

Khuyết điểm: nothing to commented is as this is my one of my favourite hotel choice in penang. It will be good if the hotel can prepare some vegetarian dish for breakfast if needed

Ưu điểm: Beautifull lobby

Khuyết điểm: Different lift/elevator between rooms and parking.

Ưu điểm: One staff tried to solve wifi problem with best.

Khuyết điểm: 1. No slipper in room. 2. Slow response about complaint. 3. Wifi is too weak during day time in the room. Able to use wifi at lobby. Able to use at early morning in the room.

Ưu điểm: all is nice