Khách sạn ở George Town nằm gần Lebuh Aceh Mosque

Ưu điểm: Edison is fabulous. A small impeccable boutique making it very cosy, a walk from the Reception to the rooms unlike a massive hotel feeling. Very detailed services. Love the toiletries and warmth friendly of the staffs. Plenty of nice surprises from Edison that makes our stay special. Keep up the good work.

Khuyết điểm: Flawless from our view point.

Ưu điểm: Love the lounge

Ưu điểm: This hotel has remarkable customer service! Without any exaggeration the service is comparable with Ritz-Carlton.

Ưu điểm: Lovely historic mansion - converted well. The staff at the Edison were exceptional- friendly and professional. Large rooms, good breakfast and all day snacks a bonus, though not sure why they need to offer instant noodles to guests when just outside the gate is some of the best food in the world.

Khuyết điểm: The beds were very hard and I found the pillows particularly uncomfortable. My request for a softer one was not able to be met. A power plug closer to a mirror would have been useful. Also missing was a fridge - unusual in a hotel of this standard. The music from over the road was frightful - ear plugs (provided) are essential.

Ưu điểm: Top 3 things: 1. The staff, they are discreet yet super friendly and helpful. 2. The location, centralised and easy to explore Georgetown by foot if you’re not driving. 3. The history, architecture, and amenities. Ok so I cheated and lumped 3 things into the last point. But it’s hard to limit it to a few points as the hotel has so many great things going for it! The history - you feel like you’re in an Ang Lee pre-war movie. The architecture - so lovingly restored and maintained. The facilities - the awesome pantry that is open 24/7. You don’t even have to step out of the hotel if you don’t want to.

Khuyết điểm: This is really just suggestions, and don’t impact the experience of my stay much at all. Top 3 suggestions: 1. Have better and more varied tv channels. Yes people don’t stay in their rooms when in Penang. But the selection is so limited, you’re hard pressed to find something to watch in the middle of the night if you can’t sleep. 2. Your bathrooms are big enough to fit in bathtubs. Maybe convert a few rooms to have 2-in-1 bathtubs/showers instead and charge a bit extra for that? I would have loved a soak. 3. What would truly make me stay in 24/7 and spend more? Have a spa. There’s some space in front of the pool where the 3 private seating area are. I think that’s enough space to convert into a small spa. The smoking area can be converted to al-fresco sitting area for breakfast and refreshments.

Ưu điểm: Good rooms, great staff.

Ưu điểm: Beautiful hotel right in the center of the town. Amazing room and common areas. Excellent breakfast

Ưu điểm: Everything!! It is beautiful, elegant and charming. So many little touches which elevate the experience. Wonderful helpful and friendly staff. Great location. Snack room is a great idea. Bed extremely comfortable. I even liked the loud Red Garden Asian Food market across the road - great, cheap food, much variety and fabulous entertainment (singers doing Western and Asian covers) - at times hilarious and good fun. The best boutique hotel I’ve ever stayed at.

Khuyết điểm: Nothing not to like.

Ưu điểm: Hospitality. Young, energetic, friendly and sweet staff.

Khuyết điểm: Breakfast variety very limited.

Ưu điểm: The cleanliness look, and location.

Khuyết điểm: No free shutter for guests to and fro airport.

Ưu điểm: Địa điểm tiện đi vào khu phố cổ và các trung tâm thương mại

Khuyết điểm: Không hài lòng về dịch vụ vận chuyển hành lý lên phòng.

Ưu điểm: The staff are extraordinary, helpful and friendly. The room was very clean and breakfast was good as well. Highly recommended hotel in Penang.

Ưu điểm: The room was nicely done up and the staff were all very friendly and helpful.

Ưu điểm: nhân viên thân thiện, bữa sáng tôt, vị trí thuận tiện

Khuyết điểm: phòng nhỏ, bathroom và toilet nhỏ, nhân viên dọn phòng không thân thiện và ngày tôi ở hôm đó báo cháy suốt 1 tiếng không dứt, nhận viên nói không có gì nhưng công an và cứu hoả đến khám khách sạn rất đáng sợ

Ưu điểm: Strategic location, parking lot, swimming pool. Staffs are friendly and helpful.

Khuyết điểm: Lighting quite dim.

Ưu điểm: comfortable bedsheet.

Khuyết điểm: Nothing

Ưu điểm: From check in to check out we were happy with our stay at Jen. We’re a couple with a 5 month old baby and from the moment we walked in staff were on hand to help. We didn’t bring a stroller and they even offered to lend us one. Check in was fast and easy, we requested a baby crib which was provided. We arrived in the evening and was too tired to go out but hungry. Ordered from the affordable room service menu and food was delicious! I had the penang mee mamak. Location was good, it was close to a lot of attractions and restaurants/ cafes. Other facilities we used was the pool. One pleasant surprise was that I went down to the cafe on our second day to get a small cake for my husband it was his birthday. I only told the lady at the cafe that it was his birthday and they later surprised us with a bigger complementary cake which we thought was very sweet. Overall a good stay at a good price. Will definitely stay there again if we ever go to Penang again.

Ưu điểm: Friendly staff and location

Khuyết điểm: Floor not carpeted

Ưu điểm: Very satisfied stay here. Room clean & comfortable. Staff very helpfull

Ưu điểm: Breakfast was really good, staff was since and helpful as when I requested for fully boiled eggs they went to cook them for me from back kitchen.

Khuyết điểm: Nothing particularly everything was okay. Only one small miscommunication when collecting our laundry. We called the front desk asking for collecting laundry they said yes Okay we will send them up and later a lady came to the door ask us to pay first at the front desk before she can return our clothes. So my husband has to go down to the front desk to confirm and ask put the bill on room then about almost an hour later the washed clothes finally arrived. It would be good if the front desk can check with us how would like us to pay for the laundry when we call to save this confusion

Ưu điểm: The atmosphere of the Club Room

Khuyết điểm: The delay and abruptness of the Club Room manager when we were checking in. She obviously had more important things to do.

Ưu điểm: Like ur friendly staffs. Helpfull to guest. My mom was sick in ouR previous trip, cause of havingn surgery. Ur staff really help out by give room that close to lift, also helpfull with wheelchair

Ưu điểm: Cleanliness

Khuyết điểm: Narrow parking space

Ưu điểm: 1.Well maintained 2.Clean 3.Good Location 4.Friendly Staffs

Khuyết điểm: 1.Basin clogged

Ưu điểm: Location next to a popular road side variety food stall bazaar

Ưu điểm: The room was clean and the bathroom is a fairly large. The location is excellent - near the hawker centres!

Ưu điểm: Location and staff are great. The hotel is very close to restaurants and bars, street food

Khuyết điểm: The restaurant is small, and breakfast is very poor choices

Ưu điểm: Hotel with good location in middle of Georgetown. Walking distance to McDonalds.

Khuyết điểm: Hotel needs to inform guests checking in on Tuesdays that the main road access is closed due to street vendors. Halal eateries are few in this area.

Ưu điểm: Location

Khuyết điểm: The bed in my room needs to be changed

Ưu điểm: The room was ok

Khuyết điểm: My booking was unavailable, they 'ran out' of rooms. So, they 'upgraded' me to a different room. Went up to the room to find out that it was no ready, and the hallway and room stunk of tabacoo and cigarettes. I checked in at 3pm, an hour later than the check in tome. So I find it unacceptable that rooms were no ready. Anyway, I talked to the manager, who did not believe that the room was not ready and that stunk of cigarettes So, after he confirmed himself that i was not making up a story, I was 'upgraded' again. Next day, at breakfast time I was politely asked to leave cos I was 'alone' in a table and they wanted the table for another party. And around 9am, as I returned from breakfast, I found housekeeping in my room. I had to pushed them out of the room cos they refused to leave. The room was not well insulated, I could hear the noise from outside eventough windows were shut and aircon was on, 2 nights of constant noise! The aircon was actually making a racket as well, so I had to turn it off after a while. All in all my 2 nights 3 days at this place was hellish to say the least.

Ưu điểm: This hotel was great in many respects: comfort, professionalism, cleanliness and great location not too far from many attractions. The Newlane street food vendors are located right outside of hotel. A very nice gentlemen as host (Shafiq) was taking comments during breakfast which was great and we would chat with him daily during our stay as he was very welcoming.

Khuyết điểm: The only 2 somewhat negative points are: (1) the hotel lobby played music which was loud enough to hear in my room - this should NEVER be the case and (2) first day or two the breakfast restaurant was not able to handle to rush and was running out of tables and food. Latter was fixed with our comments but not the music issue unfortunately. Other than that, great stay (Aug 2019)!

Ưu điểm: Near shop and the hotel bell boy all very friendly

Khuyết điểm: The reception not so helpful. Then the hotel lobby smells like dried chillies and room level 12 smell very temple like somebody burn something

Ưu điểm: Overall average.Staffs are friendly .shopping mall was amazing .Eating places not like it used to be

Khuyết điểm: Less lively in comparison two years ago

Ưu điểm: Room is superb clean

Khuyết điểm: Parking area could be more spacious

Ưu điểm: Nearly every thing.

Khuyết điểm: Great confusion over when they had or had not or needed credit card impression. We pay by debit which must make them nervous we will empty account before check out.

Ưu điểm: The location, facilities and friendliness of the staff

Khuyết điểm: Should improve on the quality of the food. The roti canai and papadam were so hard.

Ưu điểm: Location

Khuyết điểm: Room too small and squeezy

Ưu điểm: Cleanliness was good overall inside the room

Khuyết điểm: Rooms were small with limited non smoking rooms in the floors . On arrival was waiting for along time to be checking in and treated very bad by reception . Very bad service by staff and breakfast were not at 5 star hotel level .

Ưu điểm: Everything else

Khuyết điểm: Stepping over the bath to the shower

Ưu điểm: It was a good stay. Everything needed is provided like hair dryer, some soft drinks, bath tub, do not disturb digital sign and much more. And the most important thing every hotel should have is A SUPER FRIENDLY AND HELPFUL staff. Im barely didnt look his name tag but I think he should get a great reward for his kindness from the hotel. He help us to bring our luggage and provide us information needed.

Khuyết điểm: Bidet toilet.

Ưu điểm: Everything! I like that the hotel provides free shuttle to nearby shopping complexes.

Khuyết điểm: Nothing

Ưu điểm: Nothing

Khuyết điểm: Water leaking on the bathroom floor when use of the basin For the price, i expected a more profound service. very limited parking space.

Ưu điểm: Location is good, comfortable and clean. Nothing really bad about this hotel but plenty of room for improvements.

Khuyết điểm: For those with jacuzzi bath tub, be mindful that each room uses a hot water tank, which means the room has limited supply of hot water. Wasn't able to fill tub with sufficient hot water. Called for extra toilet roll, did not deliver. I assumed because I am suppose to check out in like 15 minutes, they called my room to remind me of the check out time, but how am I suppose to check out if I can't finish my business?

Ưu điểm: Facilities of room.

Khuyết điểm: No.

Khuyết điểm: First check in i already mention i want queen bed.. Then when enter the room i got 2 single bed.. Then they change my room.. When i enter new room no towel.. I need to call housekeeping for 3 time then i got the towel.. Very bad service

Ưu điểm: Very convenient and near to Gurney Drive eateries. Quiet and not busy at night.

Khuyết điểm: Had to wait for more than 1hr to get the room after checking in.

Ưu điểm: The location is good and easy accessible.

Khuyết điểm: Not much facilities available.

Ưu điểm: Yes the croissant was really good and the bed was really comfortable

Khuyết điểm: Toilet rolls not sufficient

Ưu điểm: It was good location, easy to get grab.

Khuyết điểm: I had to go to reception each time to valid the room access card due to some card issues.