Khách sạn ở George Town nằm gần Sri Mariamman Temple

Ưu điểm: Edison is fabulous. A small impeccable boutique making it very cosy, a walk from the Reception to the rooms unlike a massive hotel feeling. Very detailed services. Love the toiletries and warmth friendly of the staffs. Plenty of nice surprises from Edison that makes our stay special. Keep up the good work.

Khuyết điểm: Flawless from our view point.

Ưu điểm: Love the lounge

Ưu điểm: friendly and helpful staff. Good security.

Khuyết điểm: beer garden with loud singing opposite hotel.

Ưu điểm: This hotel has remarkable customer service! Without any exaggeration the service is comparable with Ritz-Carlton.

Ưu điểm: Service, decor, location

Khuyết điểm: Noise

Ưu điểm: Beautiful property! Loved the homy feeling, the lounge set up with inclusive food and drinks. Staffs were friendly but not intrusive. Room was fab!

Khuyết điểm: Breakfast selection could be improved

Ưu điểm: Good rooms, great staff.

Ưu điểm: The stuffs and the service are excellent!

Ưu điểm: Fantastic boutique hotel with beautiful rooms. 24/7 soft drinks and snacks. 6pm-7pm free wine and cheese which was delicious! Staff were so helpful at providing recommendations for food, drinks, activities and did everything to make the stay fantastic

Khuyết điểm: Can hear the live singing (it’s pretty bad sounds like karaoke!) across the road in the bedrooms. Went on until after 1am. Heard in rooms on the front and back of hotel. Nothing hotel can do about this it’s just a bit of a shame.

Ưu điểm: Hospitality. Young, energetic, friendly and sweet staff.

Khuyết điểm: Breakfast variety very limited.

Ưu điểm: Creative design and very helpful employees!

Ưu điểm: Loved the local breakfast and how unique each rooms were. We got two rooms, one for the older folks downstairs; where else we enjoyed the room located upstairs. As I was planning a surprise birthday for my partner, the hotel staffs were so accommodative and helpful in pulling it off. Thank you!

Ưu điểm: The property and rooms are really beautiful, in the same vintage Penang style you can find all over Georgetown shops, cafes and houses. Overall very clean and comfortable. There are many sofas to relax in communal space so I was able to enjoy after check out as well. Staff was very friendly and helpful.

Khuyết điểm: Beauty of a heritage building also means sound insulation is not the greatest. Love Lane is quite lively at night, the hotel is slightly further away from the bars but still depending on where your room is, I guess you more or less hear traffic and a bit of the nearby nightlife. Best tip is to pack some earplugs (I always do when I'm away)

Ưu điểm: Shabby chic style. Excellent staff who were knowledgeable and friendly. Location was excellent.

Khuyết điểm: The hollandaise sauce on the eggs benedict needs some refinement - too much vinegar

Ưu điểm: I knew we will be staying in heritage style rooms but was pleasantly surprised when my family was given a whole house to ourselves. The house was very pretty with all the traditional furnishings. It was a surreal experience, transported back to history. The kids loved it!

Khuyết điểm: Mosquitoes!

Ưu điểm: Great location with proximity to the hawker street, massage etc. Room was clean and spacious. Staff were very friendly

Khuyết điểm: Quite a bit of mosquitoes in the room due to the location

Ưu điểm: We had a lovely stay it was an oasis in the middle of Georgetown. Amazing location, amazing little boutique hotel and amazing staff! We will be back!

Ưu điểm: Great atmosphere and amazing heritage collection

Khuyết điểm: N/A

Ưu điểm: Everything...the staff are brilliant, friendly and so welcoming, its like staying with family! Fauzi, Devi, Margarita, Erica..n d others...thank you all!

Ưu điểm: room was clean

Khuyết điểm: We arrived hotel around 3pm but still didnt prepare our rooms. How come check-in took more than 40 min and not so many ppl there around 3pm and staff just said to me "wait cause room hasnt prepared yet" Also, after 40min, I approached to staff first to ask my room status and they didnt explain to me when we can have breakfast and time and even no basic explanation for the hotel facilities. Moreover, right after booking my room, ur staff was calling me and promised with me to arrange the room with better view but my room was at level 5 and view was blocked by some weird round shaped structure. Anyway, check-in was the worst experience for me.

Ưu điểm: Địa điểm tiện đi vào khu phố cổ và các trung tâm thương mại

Khuyết điểm: Không hài lòng về dịch vụ vận chuyển hành lý lên phòng.

Ưu điểm: Very nice hotel - location , staff , speed , helpful information , breakfast , ! Wonderful downtown location with lots of happenings nearby ( hawker food , restaurants , bars , super markets , bus terminals ) Friendly staff from doorman , reception , club floor manager , restaurant serving staff ... all are very well trained in hospitality as we can feel the pride in their work . Speed is very important and it is not only the service or check-in / check/out , the elevators too ( nice , big and 4 of them ). Everyone in this hotel is trying to help you with anything you may need when you are staying here - lots of helpful information for tourist like us ! Breakfast - do not miss this as it turned out to be very balance with local , western and good quality !

Khuyết điểm: Not sure why the night light blinks even we switched them off .

Ưu điểm: nhân viên thân thiện, bữa sáng tôt, vị trí thuận tiện

Khuyết điểm: phòng nhỏ, bathroom và toilet nhỏ, nhân viên dọn phòng không thân thiện và ngày tôi ở hôm đó báo cháy suốt 1 tiếng không dứt, nhận viên nói không có gì nhưng công an và cứu hoả đến khám khách sạn rất đáng sợ

Ưu điểm: The hotel is situated in a very central location, surrounded by malls, convenient stores, and restaurants. The room was spacious and modern, the bathroom was pretty functional, and the wifi worked fine. The bedding was comfortable enough, although we just couldn't find a comfortable pillow to suit our preferences). There was also a rather limited option on the TV. The gym is really well-equipped (we didn't see the pool). Lots of indoor parking space. The staff seemed friendly and eager to help. We were pleasantly touched to find a birthday cake waiting for us in our room on my birthday, that was a really nice touch. If the hotel can address the cleanliness issue, we will probably return again in the future.

Khuyết điểm: Upon arrival, we were shown to a very dirty room, where there was a lot of dust everywhere (on the surfaces, tissue box, bedside tables, bathroom counter, etc). There was also hair in various places, including on the fridge counter, the bathroom counter, on the floor (both in the room and bathroom), even one stuck on the armchair! (It should be noted that the hotel did send someone to clean our room as soon as the issue was reported.) But the most disgusting thing of all was the grime just underneath the shower door, as bits of dirt would fall out every time the door is moved - gross! We had to try to spray it clean - MULTIPLE TIMES - and it still wouldn't all come off because what it needs is a good and thorough scrubbing! For a 4-5* hotel, this must have been the most disappointing level of cleanliness that we've ever experienced anywhere in the world! We hope that you'll be paying closer attention to hygiene side of things from now on.

Ưu điểm: Excellent location right next to a shopping mall, stylish hotel, friendly staff, clean and spacious room.

Khuyết điểm: Check-in and check-out time takes quite long

Ưu điểm: The facilities are well maintained.

Khuyết điểm: No issue

Ưu điểm: Everything...

Khuyết điểm: Nothing else.

Ưu điểm: Vị trí và giường rất tuyệt

Ưu điểm: The location

Khuyết điểm: The breakfast arrangement and choice is lesser . For family room , should not arrange the extra bed heading to main door

Ưu điểm: Cozy room. Comfortable bed. Professional staff, responsive to any queries. Hotel is located near malls, supermarket & local eateries. Worth to recommend for a great stay in Penang!

Khuyết điểm: 1.) TV display picture is shadowing and blurry. Quiet bothering for my long stay (10N) in the hotel. Were informed by service center, due to the weather. Why simply said due to the weather, which perfectly fine for Penang in Jul-Aug? Later-on the technician came, said something wrong with the TV, need to be fixed. He then arranged to move us into a new room. 2.) Complaints to housekeeping about my room that was not well-cleaned, esp. floor & carpet was dirty. Request to change the bed-sheet were also not addressed. Was informed that the cleaning staff they assigned that day was still newly-employed. Aren't you supposed to make sure that the staff was well-trained beforehand?

Ưu điểm: Was welcomed by friendly and efficient staff. Housekeeping was excellent. Location was perfect, famous food place just within walking range. I had a wonderful stay.

Ưu điểm: Comfy beds, nice pool

Khuyết điểm: Breakfast crowded and not clean

Ưu điểm: location

Khuyết điểm: heavy traffic

Ưu điểm: Nice location, easily accessible to other amenities like shopping mall and local food. Great Breakfast

Khuyết điểm: N.A.

Ưu điểm: Nhan vien phuc vu tot, than thien. Bua sang ngon va gia ca hop ly

Ưu điểm: Quite close to central george town

Khuyết điểm: Didn’t have hair conditioner and shaver because the hotel is 4 stars, right?

Ưu điểm: Good location and helpful staff

Khuyết điểm: Pricing could be a little lower

Ưu điểm: Room is modern and clean.

Khuyết điểm: Woken up at 5am by mosque call. Should have better window sound insulation as I was on 16th floor. Western breakfast options are poor - no natural yoghurt, no granola, terrible coffee.

Ưu điểm: I liked the staff. They were friendly and helpful.

Khuyết điểm: I did not like the room. It felt bare, empty. There is much room for improvement. We got a corner lot but we did not feel that the room fulfilled our expectation. The furnishing was the bare minimum. And it was also very dark even with the lights on. I had no option to brighten the room further.

Ưu điểm: The front desk people are nice and warm. The concierge people are so helpful.

Khuyết điểm: The fridge is above the area where I left my luggage. I almost got hurt several times bumping my head. During the stay, one of the fridge cabinet hinges came loose. This makes the situation worse and I felt more vulnerable. I wish I was put in the higher upper floor. Mine is 1916 and the view could have been better like my friends who stayed on the 29th floor.

Ưu điểm: Room was spacious, comfortable and clean. Good location.

Khuyết điểm: The auto parking system was unique and good. Unfortunately, it didn' work well with the access cards not working 3 out of 4 times when we had to access it. More improvements need to be made.

Ưu điểm: Comfortable beds, nice well equipped gym, central location in the middle of Penang city center and next to the Prangin and First Avenue malls

Khuyết điểm: The pool doesn't get much sunlight

Ưu điểm: Very clean sheets.. comfy bed and pillows

Khuyết điểm: No kettle in my room

Ưu điểm: A well kept and very clean room with excellent bathroom facilities and friendly staff who were able to assist with all of our needs.

Khuyết điểm: Nothing.

Ưu điểm: Ks sạch sẽ tiện nghi

Ưu điểm: Staff very helpful and happy.

Khuyết điểm: Bathroom has mould on grout and bathroom door rotting at the bottom. Needs maintenance

Ưu điểm: no

Khuyết điểm: taxi service more expensive even double the normal price breakfast many items but not good quality airline send back luggage was not inform until go to check after 24 hours

Ưu điểm: The location is very strategic. With just a few meters away, you can get some food stalls and shopping mall. The facilities are good with swimming pool for the kids and gym for my husband. The staffs are very friendly and helpful.

Khuyết điểm: The breakfast provided can be improved as the porridge is too watery and the cleanliness can be improved too. The table is dirty and underneath the table mat, there are left over bread crumbs. I need to clean the table myself and the staff was only watching me doing it and without offering any help. Besides that, the pillow is just too soft and basically the whole family couldn't get a good night sleep.

Ưu điểm: The food

Khuyết điểm: The location

Ưu điểm: Great location good part of town

Khuyết điểm: Nothing

Ưu điểm: The hotel was clean and quiet. It was easy to find. The area had many restaurants and other amenities nearby.

Khuyết điểm: I don’t have any complaints. The hotel was comfortable and convenient.

Ưu điểm: Room was huge and modern, breakfast was good, many Asian options which are very different what we have for breakfast in Europe, but there was an egg station, cereals and others as well. Location is great, street art are walking distance. Grab (Asian Uber) is unbelievably cheap, so very easy to get around. Hotel has a rooftop pool which is a nice addition, but can get a bit crowded around 4pm.

Ưu điểm: Convenient location . Near to shopping and great food. Friendly and helpful staff

Khuyết điểm: Nothing

Ưu điểm: We were early (7am) because we had the bus from kappas island. They staff was so friendly to give us a free early checkin and room upgrade while we fall a sleep in the lobby :)!!!

Khuyết điểm: Everything was good!(and clean)