Khách sạn ở Ilford

Ưu điểm: Spotlessly clean and everything worked! Lovely receptionist and the lady serving breakfast was fantastic!

Khuyết điểm: The hotel was slightly further from the underground station than I expected, but it was easy to find!

Ưu điểm: Staff was friendly. Breakfast delicious. Bed was comfortable. Hotel clean. I was actually pleasantly surprised how good it was for the money

Khuyết điểm: That i only booked 1 night.

Ưu điểm: The bed is not meant for 2 adults

Khuyết điểm: The breakfast

Ưu điểm: Customer service was excellent. Really helpful staff. The room was of decent size with a cupboard and chest of drawers. Plenty of storage for clothes. The mattress was bouncy and could do with it being much firmer. The bathroom was clean, yet a little small in size. It could do with shelves for toiletries.

Khuyết điểm: Bathroom was small, shower cubicle was small. It needs some shelves for toiletries. Mattress needs to be firmer.

Ưu điểm: Staff were very helpful and friendly.

Ưu điểm: Continental breakfast is included in the room price, very nice.. no waiting around the toaster. Breakfast is served to you, help yourself to cereal Pastries etc. Well presented and fresh.

Khuyết điểm: Nothing springs to mind. Single room is a little cramped, but compared to other hotels in Ilford the Rosales is definitely a cut above...very good value for money.

Ưu điểm: I.liked that the deposit could be handled in cash where by it was returned the next day , a logistical delight in comparison to others which say they will return it in 7 days but with weekends work out most of 2 weeks

Khuyết điểm: It was fine. It wasn't great luxury but that wasn't expected.

Ưu điểm: The bed was very comfortable and nice size room for me and my partner

Khuyết điểm: The shower blocked up

Ưu điểm: Convenience of travelling every day to London Central. Plenty Halal food choice in the area.

Khuyết điểm: none

Ưu điểm: Everything

Ưu điểm: I loved the sausages.the coffee and breakfast nice.the room keeping was excellent always left tidy and brand new

Khuyết điểm: The pillows were too thick had to sleep with none to avoid a strained neck. The height of the shower isn't adjustable

Ưu điểm: Me and my friends all reserved rooms at the hotel, me and my partner checked in, in the morning and was given our key to check in later that night. Upon arrival that night, our friends had come along with us as they had reserved rooms which the money was taken for but was told they couldn’t have the rooms

Khuyết điểm: Poor customer service

Ưu điểm: Very good size room and view

Khuyết điểm: Clearer times for breakfast

Ưu điểm: Comfortable, clean, nice staff, good breakfast. Not far from Newbury Park tube and the wonderful Le Mirage restaurant.

Khuyết điểm: Some noise from a function downstairs (it was a Friday night), but didn't keep us awake much.

Ưu điểm: Nice new looking, modern hotel. Easy to find

Khuyết điểm: Have to pay for parking

Ưu điểm: The staff were amazing and couldn’t to enough for me. They really look after me.

Ưu điểm: Friendly staff, very helpfull

Khuyết điểm: A stand for suitcases would have been nice, but we managed anyway

Ưu điểm: The rooms were comfortable and relatively spacious. The staff was accommodating.

Khuyết điểm: The choice of breakfast items was too limited, especially for a long stay like ours.

Ưu điểm: Staff were friendly & efficient. Parking was easy - no pesk underground car park.

Ưu điểm: They had pretty much thought of everything. Even a pint of milk in your fridge for the tea and coffee rather than UHT which I really appreciated. They were also very accommodating letting me store my bike in the outbuilding and unlocking it at 4.30 a.m. when I had to leave for an event.

Ưu điểm: NIce and comfortable and easy to locate.

Khuyết điểm: All was fine for the price

Ưu điểm: It was near the station, very clean. I have seen only one staff member and he was very friendly.

Khuyết điểm: Stairs are little tight. No lift. No safe to keep you stuff somewhere. Towels were washed but have had their life.

Ưu điểm: Very handy location, extremely helpful Staff and nice clean room

Khuyết điểm: The stairs were a little difficult for my wife due to her mobility issues

Khuyết điểm: room without openable windows, was too hot inside and no chance get temperature down very disappointed

Khuyết điểm: Visitors are not allowed...really It’s a hotel room we are paying to stay why can’t visitors visit in the room That’s B/S

Ưu điểm: Super service

Ưu điểm: Great staff, beer, juice, cereal, milk included . Nice quite clean place highly recommended. And price is good!

Ưu điểm: Quite close to Ilford centre. Great breakfast. Good price Friendly staff Can access room all day. Nice size garden. Would recommend.

Khuyết điểm: 1 Bathroom/ toilet too small Milk for coffee in room not fresh-why not keep milk portions in the room fridges? Over booked parking spaces Too noisy opening room doors-Yale type locks would be better.

Ưu điểm: Good stuff, Good breakfast

Khuyết điểm: Internet connection, shower water pressure

Ưu điểm: Breakfast was good , location was okay.

Khuyết điểm: A lonely fly in the room.

Ưu điểm: Clean and spacious room. Decent breakfast. Helpful staff. TV worked. Parking available. Central location. Value for money.

Khuyết điểm: Shower base filled up with water. Hotel was actually the hotel next door, which was bigger, but would have liked to know in advance. One milk sachet out of date.

Ưu điểm: The worker are friendly

Khuyết điểm: Let all the room have toilet

Ưu điểm: The gentleman in the reception was very nice but I got bitten by bedbugs and the whole place is in need of refurbishment

Ưu điểm: Great value, just 50m to the tube station. Safe area, friendly staff. All was good.

Khuyết điểm: Can't think of anything

Ưu điểm: Nice location. I got a good room as exchange for a room we didn’t like. We are regular guest there.

Khuyết điểm: Certain rooms need refurbishing

Ưu điểm: Over all it was good and satisfactory.

Khuyết điểm: You should provide the facility to use the kitchen as well, for washing kids milk bottles etc.

Ưu điểm: Convenient lication

Khuyết điểm: No air-conditioning. Noisy.

Ưu điểm: Very friendly staff,clean and comfortable.

Khuyết điểm: Very small room. No ventilation ,too hot even with windows open was abit of a downer.

Ưu điểm: Location

Khuyết điểm: Rooms are very small, bathroom small, it extremely hot, no AC

Ưu điểm: Food was reasonable price. Bedroom is good for single. Room was very small and tight. 2 girls travelling and requested to 2 single bed but they wouldn’t change for us and they will charge £20 more. 1 double bed in the room and was so tight to get around.

Khuyết điểm: Location was too far from the city Train was expensive lower price was not worth it. At the we paid more. 1 double bed in the room and small hard to move around with two girls with luggage. Requested to change to 2 single bed but no, will charge you £20. They were not flexible staff.

Ưu điểm: The staff was friendly, very helpful, and we enjoyed them very much. The rooms were well stocked, and had all the necessities.

Khuyết điểm: The location. This felt like we had landed in a very seedy part of London, which wasn't reflected in the online ad. We had to walk about 6 blocks from parking to hotel, and the area felt unsafe at night, with men in the streets urinating. Not a place I will return to. The bed was small and VERY hard. Probably one of the most uncomfortable stays I've ever had at a Best Western.

Ưu điểm: The staff is very accommodating and will give good advises on where to. The room is clean tho i dont like carpet. The bed was very comfortable

Khuyết điểm: Very small room. You have no place to open baggage.

Ưu điểm: location is only a few mins walk to the nearest train station. place was clean and comfortable. Breakfast was ok. I would stay here again.

Khuyết điểm: room were smaller than I expected but it was comfortable.

Ưu điểm: Staff are very friendly and nice.

Khuyết điểm: There's no hotel parking on site.

Ưu điểm: + Breakfast was prepared and served on demand, not just buffet!!! + Patient staff with difficult clients we saw there.

Khuyết điểm: - The rooms could be a bit larger. - A bit far from centre.

Ưu điểm: Breakfast was good and location was good. Although there was no hotel parking they did give an alternative parking spot which was free.

Khuyết điểm: In regards to the room itself it was too hot for 4 people. Although we had 2 fans it was not enough. The bathroom was also hot and it didn’t help that the shower was blocked. we would have to wait quite a bit before the next person could shower.

Khuyết điểm: No others issues except:- Does not let you know if your room is in the best western on main road or Argyle Road I was under the impression from booking.com that I was at the site with parking, which I would have preferred the choice as had to walk quite distance to where was staying as no parking which is inconvenience when have work equipment to carry.

Ưu điểm: It was included which can be rare in the UK. It was more than just a continental breakfast. There were actual cooks who were making meals in request including eggs, sausage, hash browns, and beans. Plenty of different juices and teas.

Ưu điểm: Staff is so friendly and breakfast is perfect

Khuyết điểm: May get disturb if someone (in next room) open or closes the door.

Ưu điểm: Friendly staff , nice rooms

Khuyết điểm: Early morning noise in car park

Ưu điểm: Night manager was 1st class, I didnt arrive till midnight but wasnt a issue

Khuyết điểm: Nothing

Ưu điểm: Nice quiet room, enormous bed, efficient air-con, toiletries. Very courteous staff. This hotel exceeded my expectations and was perfectly located for our one night stay.

Khuyết điểm: The hotel met our needs in every respect.

Ưu điểm: Staff was very helpful

Khuyết điểm: Nothing to mention

Ưu điểm: Fabulous find. The staff were extremely friendly and couldn't do enough to help. Breakfast at the weekend 8 until 10 with plenty of choice however no brown sauce! Did the 'four in a bed' test....no dust to be found. Central to shopping, train station and very secure parking however if booking this make sure you get the postcode as different to the hotel. Plenty of choice of places to eat and for those that don't want to pay those City prices, weatherspoons is within walking distance.

Khuyết điểm: The heat in the bedroom. Air con wasn't working.

Ưu điểm: The positive note above this.

Khuyết điểm: Where shall I start?... Bedroom- I hit my head numerous of times on the wall regardless of the sign as a 6ft male it hurt. The bed was not comfortable and was very small as I said I am a 6ft male. Bathroom- it took over 5mins for the hot water in the badly maintained bathtub which had numerous holes. Location- On a crusty high street with the only decent thing is the street hooligans bothering you constantly. I was quite parched and I enquired for some water to quench my thirst and I was denied such and informed that I should have to wait until breakfast in the morning which I did not do. On a positive note, my car was parked for me.

Khuyết điểm: The room was dusty, the towels were poor quality with fluff coming off, the towels were not big enough. The shower wasn’t of acceptable standard. As the water wasn’t coming out properly. The tv wasn’t working properly and not even tuned. Had to call reception to sort that but still wasn’t sorted after they tried. The bedside tables were not clean. The bed wasn’t comfortable and kept making me sneeze because of all the dust. Breakfast wasn’t good at all as the food was barely warm and most of the food had run out even though I had got there in good time and the juice machine was out of order. The front reception doors were in such a bad state, it was like they were going to fall off, and there was a lot of dust in the corridors.

Ưu điểm: Room too hot and v noisy overlooking the high street.

Ưu điểm: Very central and near all the shop etc very clean hotel and service is very good

Ưu điểm: Location, parking, great staff, good breakfast, clean rooms, acess to nearby shops and restaurants. Despite the negative comments that follow I would gladly return. I was very impressed with the assistance afforded to us by the staff - thank you.

Khuyết điểm: It may be just our room but the bathroom was smelling damp - needs drain cleaner I think. The room (27) was small. We had a second room - accross the road that was much roomier. I will in future speak to hotel on booking to get a better room. Too much 'lowlife' hanging about in the streets outside - perhaps the chain needs to complain to the local Police about the drug users in the locale.

Ưu điểm: Good location

Khuyết điểm: No Bar, or restaurant, very hot room and noisy.

Ưu điểm: The guy Dennis on reception was the only good thing about this place. I wouldn't stay here again of they gave me a month for free

Khuyết điểm: When I was checking in the woman Sara on the desk was so unhelpful and rude, she made me fill like an illegal immigrant in my own country. When I had booked with booking.com I had stated that I would pay cash at the front desk, I had only arrived and I was having problems parking, even though I requested in advance, as I was disabled that I couldn't walk far, Sarah was completely useless in my opinion, and told me that i could park on the street opposite and move my car by 8am, over and over I told her I couldn't walk in the mornings, but she didn't care in the slightest, lucky Dennis stepped in and took my keys to park my car when a space came available. She couldn't understand a word I was saying, her English in my opinion was very poor! and kept telling me she couldn't accept my cash even though it was British sterling (it stated nowhere on booking.com that Irish sterling notes could not be accepted?!! Very strange in my opinion as everywhere else I went they were accepted no problem!! The Queen's head being on all the notes!! It's actually laughable as Northern Ireland is part of the UK!!). There was a gentleman at the front desk who said "he worked at a bank and it was illegal for her not to accept my money as it's legal tender". She made me stand at reception for nearly 30 minutes after I'd driven for 9 hours, she could even see I was struggling to stand as I've two hip replacements and a knee replacement, She told me I had to come back first thing in the morning with British notes and I explained that mornings weren't good for me as I'm sore and that could I come later in the day.  She kept saying "there's a bank round the corner", I explained I'd plans with my son for his 13th birthday the next day but she kept on and on like I was going to run away, I asked her would she please let me speak to the manager, but she refused and gave me an email address to complain!!.

Khuyết điểm: Beds was very hard and uncomfortable, was given a parking space only to return an hour later to someone else parking in that space and then having to wait over an hour for the hotel to sort something out. Breakfast was terrible eggs uncooked, ants in sugar bowl and on table

Ưu điểm: Breakfast was reasonable. But the meal-room was too small for the number of guests, so it involved waiting for a free table on occasion. It was cramped and crowed, which make it somewhat uncomfortable.

Khuyết điểm: The rooms were cramped and hot. The bathroom was cramped. The building was old (not in a nice way) and it was clear that it had not designed as a hotel, but simply converted into one.

Ưu điểm: The location for me was suitable for my trip to London. Close to the local shops and amenities. The staff were helpful, friendly and the booking in process easy. I had to check out at 5am this was not an issue and they even supplied me with a breakfast bag to take away as I was leaving before the dining room opened. I would definitely recommend this hotel and will stay there again on my next trip to the city

Khuyết điểm: There wasn't anything really not to like. Perhaps an evening meal in the hotel but there are plenty of restaurants in the local area, so not really a big issue

Ưu điểm: Good location

Khuyết điểm: Nothing

Ưu điểm: Location ideal for trains.

Khuyết điểm: Bed not made up properly. No food or drink available apart from breakfast. Room warm with only a fan provided to offer any relief. This is a B&B not a hotel!

Ưu điểm: breakfast

Khuyết điểm: No Ac room stuffy . No bottled water. Quality of the toilet paper could be better!

Ưu điểm: Very clean hotel, friendly staff, excellent breakfast, location outstanding.

Khuyết điểm: Mattress in our room was really worn out and needs replacing or requires a mattress topper.

Ưu điểm: The staff was friendly and helpful. The breakfast was very nice and included in the price. The price of the room was very affordable for London. The guests were mostly families on vacation.

Khuyết điểm: The picture of the hotel is only one of the buildings they have. I was put across the street in a converted old home (which is normal for London) but the room was tiny; if I was a heavier person I could have hardly fit. The neighborhood is mostly Pakistani and very diverse; no problem there, however lots of men hanging out in the streets late at night. The train into central London does not run on weekends so I had to take a long bus ride. I don't think I would stay there again.

Ưu điểm: Close to Ilford underground. Friendly and helpful staff. Nice shower room. Good breakfast buffet.

Khuyết điểm: Doors often slammed closed and very loud. Couldn't sleep during the night due to this. Perhaps some door buffer strip to cushion the doors would be helpful. Drilling outside, which sounded like work was being done to one of the rooms. Hair dryer wasn't working in the room, however this was resolved by using one in an unoccupied room.

Ưu điểm: Great location

Khuyết điểm: Nothing

Ưu điểm: The hotel is located very close to a train station and many restaurants, cafes and a supermarket.

Khuyết điểm: Unfortunately when we stayed London had record High temperatures so our room was quite warm but with the window open and fan on it was easily bearable, the value for money easily covered this.

Ưu điểm: The room was comfortable and the bathroom was clean. Breakfast was tasty and the staff was very helpful. Great location for the transport, as the hotel is very close to train station and the bus stop. For the amount of money I paid, was worth.

Khuyết điểm: Requested an iron (for clothes) and changed it two times. One was faulty and the other had uncovered wires, and then decided not to use anything. However, I must say that when I requested the services, the staff was very nice and helpful. Breakfast room is way too small for the amount of visitors.

Ưu điểm: Staff appeared friendly.

Khuyết điểm: Room smelt of raw sewage, that was once we could get in as the key card wouldn’t work and their machine wasn’t working. There were two pillows that were paper thin and they said they didn’t have any others. Sheet didn’t fit the bed properly and the linen smelt musty. Room was very noisy and people on the street shouting until 4am. Not a great experience and I wouldn’t use this facility again.

Ưu điểm: Very helpful and accommodating staff.

Khuyết điểm: Air con would be nice.

Khuyết điểm: Noise level was awful. Other guests didn’t respect the closing of doors or talking around the hotel at a late hour. The noise level from outside the property was awful too. Allowing cars to park right outside and sit and chat for hours is unacceptable.

Ưu điểm: Staff very helpful

Khuyết điểm: Room had very little windows as very warm and no air

Ưu điểm: Nothing to be honest

Khuyết điểm: Promises a lot does nothing

Ưu điểm: Was in London for the Prudential Ride London event. Hotel was located a few miles from the start line. Staff were very helpful and was able to keep my bike in my room with no problems. Located very close to town, and to train station. Single room was spacious. Great value for money stay, especially for London area.

Khuyết điểm: Arrived at 1530 but no parking spaces available. Not the hotels fault though, and able to park on single yellow lines after 6.30pm

Khuyết điểm: Heatwave and no aircon. Not even any fans ... but aircon on in reception!!! No sleep...

Ưu điểm: Very clean staff was very good

Khuyết điểm: It was very hot no fans or air-condition I was unable to sleep due to heat

Ưu điểm: Very good location with on site parking

Khuyết điểm: Nothing

Ưu điểm: Value you for money in London. Decent bathroom, breakfast was good, area fairly quiet. Mattress had had it really is my only complaint, but would stay again for sure.

Khuyết điểm: Mattress and parking, but knew about the parking from the ad so can’t really moan about it. Just annoying to find a spot.

Ưu điểm: First night was not good but next day they gave me a double bed which was more comfortable...The rooms where a little hot but for the price it was reasonable....Staff where pleasant..

Khuyết điểm: Small ensuite washrooms....Not enough cooling...Rooms are a little compact...

Ưu điểm: Buffet Breakfast -Hot, well cooked. Very clean comfortable dining area

Khuyết điểm: Same as always, shower not as powerful as we would have liked. Bathroom was spotless.

Ưu điểm: Nothing really.

Khuyết điểm: The room was hot and stuffy, it was dirty and there were bugs everywhere it was disgusting, guests should not be allowed in until the rooms were clean, the beds were uncomfortable and the curtains were flithy.

Ưu điểm: Good customer service at the reception.

Khuyết điểm: The room was too small and the bed was horrible.It took ages for hot water to come out of the shower.

Ưu điểm: good location good breakfast

Khuyết điểm: the other guests in and around were noisy and very inconsiderate to other guests...we didn't get much sleep plus it was an extremely hot night and we were unable to open one window properly and there was no fan

Ưu điểm: Stay

Khuyết điểm: Nothing

Ưu điểm: It was an okay place to stay, the man at reception was helpful and the room served its purpose which was literally a roof over our heads for a couple nights. Having a TV was nice.

Khuyết điểm: Hygiene weren’t at its best, the room was very dusty and the last guest had opened a broken window so we couldn’t close it and as our room was on a ledge it was easy accessible from the outside so we didn’t feel secure. We was offered a different room when the issue was raised but it wasn’t worth the hassle. Personally wouldn’t stay here again.

Ưu điểm: Lovely decor, very friendly host and good breakfast

Khuyết điểm: The room was a little warm and hard to cool down

Ưu điểm: Room cleanliness and breakfast.

Khuyết điểm: It didn't have hot water due to some issue with hot water system

Ưu điểm: Bathtub

Khuyết điểm: There is a hair on bed that seems never been take off

Ưu điểm: The staff is amazing, professional and very helpful. The rooms are great.

Khuyết điểm: I am gluten intolerant so there was nothing I could have from the breakfast. It would be good to add an English breakfast option as you have in Stratford. I would be ready to pay more for my breakfast if I had this option. The first room I was given has a lot of small problems: broken blind cord, broken window lock, metal rod sticking out of the mattress, TV not working, shower head not working, not hot water. I was given another room immediately which was a lot better. So I am happy with the service but I suggest you pay more attention to the maintenance of the property as it gave me the impression that the rooms were not being maintained properly.

Ưu điểm: One of the reception staff ( Moroccan can't remey his name ) was really nice , helpful and he did his best to try to absorb my anger

Khuyết điểm: One of the staff called romio, he was really rude and not helpful , not willing to responds to whatever queries properly , room small like a grave as well the loo, no space to do anything. Housekeeping is horrible and whenever you comeback after the cleaning , you would find the room almost the same ( superficially cleaned ) only garbage removed and the some hand wash and shampoo was added. Rooms very hot , they provide a tiny fan after you ask them many times. Totally I don't recommend it as it's not worth for money. I cut off my stay and left the hotel because I found a small insect moving over the bed ( ? Probably bed bugs ) , when I removed the bed sheet , I found the mattress very dirty , full of small particles and hair

Ưu điểm: Staff were really helpful. We ordered dinner from the restaurant down stairs, and it was delivered to our room. The bathroom is also done to a really good standard and had both a shower and a bath.

Khuyết điểm: There was no hot water the following morning, meaning we were unable to shower properly.

Ưu điểm: Staff were nice

Khuyết điểm: There is no on site parking. Whereas it says that there is parking we parked in a multi story car park 10 min walk away.

Ưu điểm: Clean and well presented.

Khuyết điểm: Next to a very busy and noisy road.

Ưu điểm: The room Was clean and had all you required for an overnight stay, private bathroom, fridge, kettle, tv etc.

Khuyết điểm: Was really noisy at night from staff/guests and on a main road sirens traffic etc Rooms where warm so needed the window open as fan not working

Ưu điểm: Great value for money friendly staff

Khuyết điểm: Only one pillow each but im sure if we had gone to reception they would have sorted it for us

Ưu điểm: They didnt mind me keeping a bike in the room. To be honest, if it had dripped oil and mud anywhere, it wouldn't have made it any worse...

Khuyết điểm: Any of it, hotel generally dank and in poor repair, room was very work, toilet dripped, very low standard, rooms was incredibly hot and so noisy outside that you couldn't open the windows. All furniture was chipped and old. Walls were paper thin and EVERYTHING could be heard from the room next door. Glad my stay was only around 6 hours...

Ưu điểm: Location n parking

Khuyết điểm: Double room under roof so the sealing was tilted. Kept bumping into walls n hurting myself

Ưu điểm: Close to amenities, public transport, restaurants and shops

Khuyết điểm: No toiletries, really small bathroom, toilet was uncovered

Ưu điểm: Location.

Khuyết điểm: Staff Behaviour.

Ưu điểm: Nothing

Khuyết điểm: Rooms were smelling cigarette smoke although they say it’s non smoking hotel.

Ưu điểm: Worth the price. Location was close to the station. Public transport to central London is easily available. Also quite a few options for food.

Khuyết điểm: Staff could be more polite and cooperative. We stayed there for couple of nights. On second day, in breakfast area, my wife requested to heat small portion of milk for child and to hold clearing the breakfast buffet. While we understand and respect the decision that staff takes as per their rules, a kind response to deny the same would have been appreciated instead of the way it was conveyed. Thanks to the receptionist for acknowledging the concern when we mentioned about the incident at check out. Another suggestion would be to make Fans available on request, though with some extra charge. We were at the hotel during summer and felt it would have been nice if fan request was fulfilled

Ưu điểm: Nothing

Khuyết điểm: Noise from street and inside

Ưu điểm: The ceiling was leaking and offensive smell

Ưu điểm: No complaints. Full English breakfast and cereals. Toast + toppings. Nice coffee. Very clean breakfast room.

Ưu điểm: Good breakfast continental

Khuyết điểm: No yoghurt

Ưu điểm: Great cheap room. Just what was needed

Khuyết điểm: Nothing

Ưu điểm: Great breakfast, plenty of choice.

Ưu điểm: The shower

Khuyết điểm: The carpet was old als had burn mark on wardrobe doors full of finger prints only served coffee for breakfast no tea

Ưu điểm: Lady on reception was very helpful, good breakfast and friendly staff, great location for all London attractions.

Khuyết điểm: The garden area, with a bit of T.L.C. Could be a nice place to sit out.

Ưu điểm: Location is good. Breakfast was great too.

Khuyết điểm: We have stayed on the ground floor. It was really hot in the room and there were no fan at all so we had to leave window open day time but night time we couldn't do that as there was a someone constantly stocking us near window. Not the best feeling in the world when you know that someone is outside your window even if the curtains were closed.

Ưu điểm: The location is brilliant. Easy to access London by train. The rooms are small but nicely decorated clean and comfortable.

Khuyết điểm: Was hot weather so the room was very warm

Ưu điểm: The comfort

Khuyết điểm: The booking process

Ưu điểm: The Lady receptionist was so helpful provided a fan in on of my parents room. And also helped by keeping my bag after end of the checkout till evening.

Khuyết điểm: The room that I had for me , my wife and kids was good size but no fan and when I asked the The receptionist (the Lady left for the day who provided one in my parents room) was reluctant to help. And that guy was smoking whole night just beneath my room as I had to open windows smoke used to come in my room which was informed there . Also there was a cockroach in my room which was a Bit scary to My kids

Ưu điểm: GOOD LOCATION WITH EASY PARKING ON SITE, VERY HELPFUL CHECK IN STAFF. NICE BUFFET STYLE BREAKFAST. GOOD SIZE ROOM.

Khuyết điểm: pity the bar was closed for maintenance.

Ưu điểm: It's a bargain and comfortable. The staff are really friendly and run a 24 hour reception.. it was perfect for somewhere cheap to stay near Stratford. The hotel also had a room to out bikes in and let my friend and i put our bikes in our room - really kind of them.

Khuyết điểm: The hotel Is fine for a basic hotel, but basically could do with a lick of paint!

Ưu điểm: Just average, good bacon but tinned peeled cooking tomatoes (horrible, never had these served for breakfast at any hotel before)!! Why couldn't they use fresh baked tomatoes????????

Khuyết điểm: No clothes hooks in bathroom, no glass, only one piece of soap in bathroom but no shampoo, no bathroom matt (was told by reception to use one of the towels on floor instead!!), Double socket for kettle/hairdryer only one part of the socket would work so had to unplug one to use either kettle or hair dryer!!, room too hot, almost like a conservatory with direct sun on its side, no fan available at reception, got an impression that is generally a very poorly managed establishment!! Not value for money, an absolute rip off!!

Khuyết điểm: No air con, light was coming in through the door, so my room felt like Blackpool illuminations. The room was a state. The wallpaper was marked everywhere, every floorboard creaked, the wardrobe was battered

Ưu điểm: Nothing

Khuyết điểm: This was the worst experience Of staying for me so far. We have been given a room in another property which was at the corner of the street. It was humid weather and had to open the windows. We could not sleep all nights night due to noise of traffic outside. Bath room was smelly and floor was dirty. Breakfast was very average as well.

Ưu điểm: Was a good price

Khuyết điểm: Shower was very poor Nontv remote

Ưu điểm: Absolutely nothing

Khuyết điểm: I wouldnt stay in this 'hotel' again if it was the last place available - it was filthy dirty, several health and safety issues also. The first room we were given had a broken bed in it. My husband asked for a different room and the 2nd room wasnt much better - pluh socket hanging off the wall, electric wiring taped together and a broken lamp! The advertised comfy bar was closed for refurbishment although nothing was being done in there. The rooms we were first shown and the room we ended up with and also my son's room who we were travelling with were not even in the hotel but in a very bad excuse for a hotel in a different road 5 mins-walk away. We were put in this house with a male group who were there for a night out and we had our 4 year old granddaughter with us which I think was massively inappropriate. If we had time we would have refused the rooms and demanded a refund and gone elsewhere but my son was taking part in the 100mile Ride London bike ride and he had to rush to register etc. Not a great place to try and sleep the night before such an event. I am also complaining to the hotel - if you can call ur a hotel- more like a hostel really.

Ưu điểm: No

Khuyết điểm: Nothing

Ưu điểm: Clean tidy fairly quiet reception goox

Khuyết điểm: Nothing

Ưu điểm: No comments, noise

Khuyết điểm: Nothing

Ưu điểm: they need more space and more time tables and chairs

Khuyết điểm: The kettle didn't work, the bathroom was filthy not cleaned properly. There was hair remaining on the floor from previous people that was in the room. Dust collection in the bathroom, pillows very poor quality so very flat. Needed more than 1 as they were very thin

Ưu điểm: Staff at the reception were polite and helpful.

Khuyết điểm: Prices could have been cheaper for this room. TV in room didn’t work. Nothing else that I didn’t like.

Ưu điểm: I didn’t like the day shift staff was rude and bad attitude very very disrespectful lady

Khuyết điểm: Way of speak back to me was just rude

Ưu điểm: N/A

Khuyết điểm: Staff named Lori was extremely rude. I will never come back. I asked to speak to the manager and she totally ignored me while talking to her. Wouldn’t recommend it to anyone I know.

Ưu điểm: The facilities and the room

Khuyết điểm: Staff dont have good attitude. Reception staff.

Ưu điểm: The location

Khuyết điểm: The receptionist was very rude

Ưu điểm: Breakfasts were alright (musli, eggs, beans, toasts, ...).

Khuyết điểm: The drain in our bathroom was clogged a bit and even though we asked for a repair nothing happened. The shared bathroom is really small considering that it is shared with all rooms on the floor.

Ưu điểm: I’am glad that the hotel has gone a notch up higher in their standard which was still ok initially. This has further consolidate my belief of always using this hotel whenever in London.

Khuyết điểm: This hotel charge from my card two way

Khuyết điểm: The fact is the showers don't work after a hot day not good to have no shower found staff were very rude and they charged me twice for my stay still waiting for my refund witch is only £40 but feel sorry for the guy they charged twice in front of me they charged twice figure off £205 when I asked for a refund of my payment they said booking .coms fault and became very aggressive

Ưu điểm: The staff are very welcoming when you arrive they go above and beyond to answer any questions you may have the breakfast in the morning is cooked by a very lovely lady and tastes very nice , they offer you many things including juice and tea or coffee every thing is set up very clear The bedrooms the internet works very well Good size tv and beds are comfortable and they provide you with fans

Ưu điểm: Nothing not even a kettle or any thing in the room

Khuyết điểm: Place is DISGUSTING everywhere its old dirty and broken shocking really

Khuyết điểm: Charged twice and still haven't been paid back yet very unhappy

Ưu điểm: Free carpark

Khuyết điểm: Rundown

Ưu điểm: Very bad experience ever,Nothing, just regret,

Khuyết điểm: No provision of extra mattress, poor attitude of staff, dirty towels, dirty washroom, I wouldn't recommend for anyone

Ưu điểm: The staff were great, very kind & helpful.

Khuyết điểm: The radiator had leaked through carpet during night but was seen too as soon as reported.

Ưu điểm: Location was fine. breakfast average. Staff very nice and helpful.

Khuyết điểm: Needs decorating. Duvet very poor. Staff had difficulty fixing tv.

Ưu điểm: The location and price was reasonable

Khuyết điểm: Very dirty bathrooms and broken beds

Khuyết điểm: Filthy

Khuyết điểm: The bathroom. Was bad really bad

Ưu điểm: Call shana the not i like because the reception was very rude wouldn't go again again today spice

Khuyết điểm: Never stayed in star very rude made me walk to hotel i will road sent me the wrong way took me an hour to find the hotel don't bother going

Khuyết điểm: I arrived at the hotel to be told that there was a problem with the room and that I was being moved to the Mayland Hotel but not before taking £50 security deposit on top of the £31 for the original room which I was informed would be deposited back into my account in 14 days. As yet, no deposit!

Ưu điểm: Location, clean and tidy, staff and services.

Ưu điểm: Location.

Khuyết điểm: Got to the hotel and was sent to a different one. The other hotel toilet was not clean and disgusting to take a shower. Was not told the time for check out and on the day that I was leaving they called me saying that I needed to leave now. Did not enjoy my stay here would not recommend it. Next time I’ll make sure to find a different and better place to stay.

Ưu điểm: Rooms were warm

Khuyết điểm: Poor quality of toilet tissues which made them run out quickly. No kettle to boil water for tea. No cup or glass to use to drink water. Shower room drainage blocked. Kitchen there is a leak somewhere wateron the floor all the time. Microwave burnt out - an electricity hazard. I movef in into a dirty room only the bed was made but the carpet was not hoovered and there was still food in the fridge of the previous occupant. Please put some toilet rolls a kettle a cup a water glass a spoon tea bags coffee and milk in guest rooms

Ưu điểm: It’s trouble!

Khuyết điểm: All things were so orrible

Ưu điểm: If we had a child, this would be a great little budget hotel. Hotel had tons of child safety measures, a crib and tons of strollers, which would be quite nice if we had a baby. Bed was quite comfy and location was right next to the train. Employees were decent. I loved that the room had a mini fridge and microwave! Overall acceptable and what was expected for the price.

Khuyết điểm: There was no wifi which sucked. The bathrooms were pretty dirty and not stocked with toilet paper. The lights were weird in the handicap bathroom and the main shower was just a storage room turned into a shower... It was quite weird. I didn't really like how they had rules of no drinking or swearing in the hotel, and it was weird that we had to return the room key everytime we left the hotel. Weird rules.

Ưu điểm: That after all the struggling that we had during the night and because of the unexpected relocation we got at least free breakfast next morning ...

Khuyết điểm: That the receptionist announced during the process of check-in around midnight, when we were really tired, that he cannot accomodate us because there is some PROBLEM with the room and wanted to send us to another hotel :(

Ưu điểm: Quick easy check in.

Khuyết điểm: Rude front of house staff. Bad smell. Deposit.

Ưu điểm: Location Staff helpful

Khuyết điểm: Room Facilities