Luang Prabang Khu nghỉ dưỡng

Ưu điểm: Convenient location and beautiful rooms

Khuyết điểm: Nothing

Ưu điểm: Excellent boutique hotel in a lush tropical setting. Nicely restored French period facility with all the modern amenities. Exceptional resturant for breakfast and dinner. Heĺpful and friendly staff. Quiet location within easy walking distance the center of town. A great stay!

Ưu điểm: Beautiful boutique hotel. Just outside of the main area so a nice walk into town. Fantastic service from the staff. It was my birthday and they delivered a lovely little cake to our room. The facilities were excellent with locally made soap provided, along with shampoo, conditioner and shower gel. We are planning on returning and I would book this hotel again. Our deal had a 2 way transfer to the airport which worked very well and removed that stress of the transfer.

Khuyết điểm: Everything was wonderful.

Ưu điểm: Its location is perfect for biking (or walking) to the sights, the staff are very helpful and always happy to make recommendations, the guest relations manager Elodie makes everyone feel at home, and the property itself is a small delightful gem of a place.

Ưu điểm: The first morning we chose from the buffet breakfast but after that we were offered the menu to choose from. We're not sure why this changed but all of the choices were still available so it made no difference to us. Our room was outstanding, we stayed in room 6 and we can full recommend it. The swimming pool and the room's shower were especially good after a day of sightseeing!! All staff were always courteous, smiling and happy to practice their English. They made our stay very pleasant especially Elodie the Customer Relations Manager who went out of her way to be helpful and kind. We booked a couple of tours through the hotel at reasonable prices and even though the driver didn't speak much English he was very obliging. All in all a wonderful hotel and a very enjoyable stay!

Khuyết điểm: The hotel is sprayed once a month (we think it's once but we could be wrong) for any bugs or nasties. However our stay fell just before the end of the month spraying and I got bitten a few times by the pool. It probably would have been far worse if they didn't spray. They also provide insect spray in the rooms and natural insect repellent. In fact the rooms are very well equipped.

Ưu điểm: Lovely small hotel with very friendly staff. The room was spacious and beautiful. The bathroom was roomy and comfortable. There was a spa but we did not have time to use it. The hotel was a ten-minute walk to the middle of town. The town itself was clean and well laid out. The many Buddhist temples were must-see and the town location on the banks of the Mekong river made a river journey something that had to be done.

Khuyết điểm: Nothing.

Ưu điểm: One of the nicest places we’ve stayed. From the exceptional service and welcome at check in to allowing us to use the facilities after check out due to a late flight, the staff here go above and beyond. We stayed a week in Luang Prabang and the entire time at Vila Maly after a 3 week stint around Vietnam. Breakfast was a standout as it’s not a buffet you are give a selection of 4 kinds of breakfast and the choices are prepared and delivered fresh to your table, if your lucky (as we were) the Chef will come for a chat

Ưu điểm: Loved the location, close to the center of town but far enough away for privacy. Staff was very attentive and pool was gorgeous.

Khuyết điểm: Nothing

Ưu điểm: We loved the free use of bikes and the friendly staff. They gave everything a really personal touch. The breakfast was delicious.

Khuyết điểm: Nothing about the property or staff we could fault at all, the only minor thing was that we would have liked the western TV channels in to be available in English language.

Ưu điểm: Good location, in a calmer street but super close to main street. Lovely buildings and rooms. Very friendly and helpful staff, good English. Great breakfast and capacity to adapt to allergies and food requirements.

Khuyết điểm: The wifi was weak and kicking us out regularly. Bad soundproofing. Was hard to fall asleep certain evenings because of doors slamming, people talking loudly in other rooms, music on the streets. And in the morning we would get waken up pretty early by the house keeping staff talking and more doors slamming.

Ưu điểm: Walking distance to almost everything. Close to the Mekong River and many cafes, bars and restaurants where you can overlook the river and watch The Sunset.

Khuyết điểm: Can’t think of anything we didn’t like.

Ưu điểm: Staff was amazing friendly, they helped with everything needed. Breakfast was really good,many things offered. The free shuttle to Luang Prabang city worked great (5 times a day)! We really enjoyed it there and could absolutely recommend it!

Khuyết điểm: Nothing

Ưu điểm: Beautiful facilities Staff need better training

Khuyết điểm: Cleaners made a lot of noise in the morning

Ưu điểm: The service and the overall experience was the best I have had at a hotel in almost two decades of travel. Friendly and accommodating to every single request, particularly Phaeng, but equally all of the staff and managers. I can only repeat, this was the most amazing experience and I would come back anytime. Great amenities, tasty food, especially the plentiful breakfast, fantastic for our little family, the hotel provided a baby cod, personalized shuttle service into the city, pretty much anything we asked for. It was exemplary customer service.

Khuyết điểm: There wasn't almost nothing we didn't like. The view from the bathroom maybe and the fact that the hotel did not put us up in a room that was closer to the room of our friends despite it being mostly empty while we were there.

Khuyết điểm: To this 5-star hotel, please note the following preparations: 1) Pay cash (U.S. dollar) to avoid repeat deductions from your bank card. 2) Accept to take cold water shower or finish your shower in 5 minutes. 3) The hotel's manager is a Philippine people. He wanted to teach us how to take a quick bath before the hot water disappears. 4) As the the guests next to us are American couples who have no complain, we, Chinese shouldn't have,too. Or we were called "DIFFICULT guests" by the manager. Finally it destroyed my vacation (in Feb）and it's not over yet as it is taking my time, energy and money for dealing with duplicate deductions now.

Ưu điểm: Beatiful hotel grounds resembling a mini botanical garden. The breakfast was tasty and varied, with a multitude of Western and local options. A bath on top of a shower in the room came in very handy and the library on the premises was a nice touch. Both the reception and restaurant staff made us feel welcome at all times.

Khuyết điểm: The WiFi got disconnected practically every time I locked my phone or tablet which annoyingly meant having to input my credentials multiple times a day. Also the shower would fluctuate between lukewarm and boling hot all on its own, which made showering somewhat challenging.

Ưu điểm: The very big swimming pool and quiet location

Khuyết điểm: Breakfast breads and croissant wet and at times one or2 days old. Coffee undrinkable. Free airport roundtrip shuttle as listed inBooking. com only free on arrival. Usd 15 charge upon departing. General Manager very strange and not guest oriented.

Ưu điểm: Helpful, service minded staff. Beautiful pool, but too cold to swim in. Free shuttle to town but often full. A bit run down. The hotel is located a bit too far from town.

Khuyết điểm: The villa was very dark, bathroom not very clean. The breakfast was mostly asian food.

Ưu điểm: Nice, big room, beautiful garden with pool, excellent breakfast and amazing breakfast staff

Khuyết điểm: Very disappointed by young man at the reception, he was very messy. First saying airport drop off 2 days later is not available, even we booked in advance and got email confirmation. Then saying there is no way we can get to the city earlier than with first shuttle (9.30am, shuttle service only 4-5 times per day). No motorbike rental available, no possibility to arrange taxi. Would expect flexibility and better service than this from 5*hotel. Big space for improvement to become real 5*

Ưu điểm: Great staff very clean excellent food with a lot of choice

Ưu điểm: The hotel grounds was beautiful

Khuyết điểm: There are a lot of trainees at front desk who are still undergoing training and forget to call back with the things you asked for.

Ưu điểm: Staff is always smiling and helpful. The location is amazing, green, quiet and in the middle of nature. Love to wake up with birds and sunshine on the balcony. Everything on the menu tasted very delicious and even got my street food favorite cooked that was not on the menu.

Khuyết điểm: The wine selection was a bit limited but that was not really a problem. Meals could have been a bit bigger but I definitely prefer quality over quantity so I also don't consider this as a problem.

Ưu điểm: Views from restaurant, room and pool area were amazingly beautiful. Food in the restaurant was very good, although very pricy. Even though we had to change hotel, because our room was so awful, the manager compensated us so that we got our transfers to hotel and back to town free of charge.

Khuyết điểm: We had booked bungalow and it was nothing like it was said in booking.com, it was not private (there were two rooms in same building), there were no wooden floors, there were not aircondition, room was dirty, there were big holes in the walls, the bathroom room was awful. The room was so bad and there were no other rooms that we had to book new hotel in the town and change there. Hotel is more like 2 star hotel only for them who are not interested anykind of quality from they hotel. Pool area was dirty and outdated.

Ưu điểm: Friendly staff. Jungle setting.

Khuyết điểm: Torn/old towelling robe & duvet cover. Power accidentally turned off by new groundsman on my last night (he had checked power switches under my bungalow earlier that evening when it was dark - in the bushes - but no staff or boss warned me about it & although explanation given by boss when i complained to her soon after, no apology was given) & power was not turned on even after i told boss early next morning, so it was dim & dark as i prepared to leave (overcast sky too). Again explanation given but no apology given. Cleaning staff removed used towels but didn't replace them on 2nd day. They also threw out my phone wire tie from bedside table which i needed. I ordered rice noodle soup from menu but was given rice soup & wasn't told they had run out of rice noodles. Food was 3 times the price in nearby city. Another guest was allowed to fly a drone around the property, which was suppose to be a peaceful jungle resort...

Ưu điểm: The rooms and the location are great. The whole site of the resort is charming, and the swimming pool is great.

Khuyết điểm: The food is average and the breakfasts are below what I expect from a resort with this kind of fee. The beds were also too soft. The fees charged for the different activities were too high, from us$30 to us$65/person, for simple services. For a family of 4, that is more then us$200, most of the time just for a boat service.

Ưu điểm: The views and idyllic location were the recharge we needed. Moon, Tip, & the staff were exceptional and attended to our every need. Through them it was so easy to book the rides in & out of resort, boat tours, and local info. Will return 100%! Food, especially breakfasts, were top-notch. I recommend picking Lao breakfasts! Didn't disappoint.

Khuyết điểm: We loved the setting but my 6 yr old felt a bit squeamish about the murky, mountain-fed pool. Our 8 yr old didn't mind so depends on the child whether a pool is a pool! Felt so refreshing & chem.-free. If you're freaky about insects or geckos then note this is a hillside retreat in Laos. They will abound but it was like a nature doc: praying manti, tiny scorpion, giant leaf bug...so cool!

Ưu điểm: The beautiful view and friendly wait staff.

Khuyết điểm: The property was 15km out of Luang Prabang on steep, unmade mountain roads. No shops or villages nearby. There was a $US20 charge (each way) by a preferred taxi driver to go into town. The property has no shuttle van. The rooms were very cold at night and there was no heating. There was no TV in the room and ants in the bathroom. On the last night, after dinner, I suffered from an acute stomach upset.

Ưu điểm: Staff were really lovely. Bungalow was perched above Nam Khan river w fab views. Very very quiet. Food was terrific. Well stocked bar.

Khuyết điểm: It's not in Luang Prabang! It's a US$ 40 return cab ride away on terrible roads. Booking.com should make this clear. Property lacks some investment and our room was somewhat tired and unloved. Be aware that the many hillside steps are very dangerous when wet - I fell and hurt myself quite badly.

Ưu điểm: The scenery was beautiful The food was good --cooked freshly

Khuyết điểm: It is wet season & our room leaked Needed some maintenance

Ưu điểm: Lovely swimming pool, very friendly staff, large family house with comfortable veranda.

Khuyết điểm: -

Ưu điểm: We thought this place was brilliant. It was not super plush but it was wonderful. Big rooms with a fan, don't need Aircon, and a wrap around balcony, resort is basically on a side of a hill in the jungle leading to the river. The whole place was full of small interesting touches. Staff were excellent. Open air dining overlooking the pool and valley, food was delicious. River trips pick up from the river at the edge of the resort.

Khuyết điểm: This is not a minus but you need to organise transport if you want to go off the resort.