Hotel Smeraldo

Loved the staff, location and rooms were perfect for what all of us needed. We had five rooms and I heard no complaints from anyone. Staff ALWAYS had a smile when they saw us and very nice.

Not sure. We are all very easy-going.

Firstly this property is an excellent location it's a stones throw from the historic centre. The property backs on to the lake and we had lake views from our bathroom balcony. Our room was a corner room all bathrooms have been recently modernised to a high standard. Our room had 2 full balconies one to the front over looking the front courtyard and one off the bathroom which had lake views and table etc. Rooms have a fridge safe n kettle. The staff are wonderful I had a v bad bout of food poisoning *******not from hotel but a local restaurant *****and I was bed bound for over 24hrs the staff kindly rang my room at least twice to check did I need water tea Dr etc which I thought was very kind. This hotel is a sister hotel of St Paul's across the road and you are free to use their pool facilities as the pool at this property is only a kids paddle pool..... There are beds provided at lake side also. We were very impressed overall with quality and service at this price point

Rooms were a little dated Only one pillow each Room was a little dark

Great location beautiful view just what we were looking for

It was ideal for us

Really good location, suitably close to walk into Sirmione without getting caught up in the queuing traffic closer to the town/car parks. Nice views of the lake and benefitted greatly with using lake front facilities of sister hotel across the road, Hotel La Paül. Car parking very useful. Very helpful and pleasant staff. Wide variety on offer at breakfast, hot eggs and bacon or regular continental (meats, cereals, cheeses, pastries, etc.). Good WiFi connection. Bedroom clean and comfortable and adequate air con, (even approaching 40 deg) and un-intrusive during the night.

No complaints