Khách sạn ở Túc Châu

Ưu điểm: The hotel is pretty good, a lot of atmosphere and very nice and helpful staff. A good fit for people who prefer a more classical atmosphere.

Ưu điểm: Incredible garden and historic location. Wonderful room with complimentary cookies. Spacious room

Khuyết điểm: The reception could have been more friendly...maybe a smile wouldnt hurt?

Ưu điểm: Breakfast was good and had a variety of food that would appeal to all palates. Location is also good. Areas of tourist interest are nearby. The hotel garden itself is worth exploring. Very beautiful. Luckily, we got a room facing the beautiful garden.

Khuyết điểm: Hotel staff should be provided with a Translator App so that communicating with guests is easier.

Ưu điểm: Very helpful staff. Assisted with English as required. Smooth check-in and out procedures.

Ưu điểm: Very nice hotel and very good geographical position

Khuyết điểm: Some staff members are not really helpful and lot of staff members don't speak english at all. A bit sad for this kind of hotel.

Ưu điểm: Excellent hotel in a perfect location with an imperial garden setting. Lovely to walk outside and within the hotel premises with picturesque views. Great and helpful staff and an excellent breakfast. Quiet, serene and a perfect setting for great pic shoots.

Ưu điểm: Really loved it. Friendly staff, huge, comfy rooms. Nice decor in the room and bathroom. We loved the location right next to Master of Nets Garden; a convenient bus ride to other attractions.

Khuyết điểm: The beds were a little stiff by Western standards (but of course this is China)

Ưu điểm: We were upgraded to a very comfortable large room with a beautiful bathroom. The room was well furnished, we liked the welcome snacks and the lobby area was nice. The receptionist was very helpful in booking us tickets for a garden.

Khuyết điểm: The wifi could have been stronger and the breakfast was mainly Chinese oriented so we missed the usual muesli, yoghurt and cheese assortment.

Ưu điểm: Quiet location and not far from places of interests.

Ưu điểm: complimentary local loose leaf tea and snacks on arrival amazing pool beautiful surroundings and gardens live instrumental music at the lobby every evening peaceful and quiet they provide good quality sandalwood incense to improve your sleep quality. Best value for money

Khuyết điểm: there’s no metro station nearby and it is bit far away from most main tourist attractions but fear not because all the hotel staffs are very attentive and helpful to arrange transport for you.

Ưu điểm: The staff were very helpful and the room quite comfortable. They gave me extra water which was appreciated. The hotel is situated right on the lake near the Suzhou Center which is a good location, particularly if you have some time on your hands.

Khuyết điểm: The lunch and dinner options for the buffet were the same as the breakfast, so it looks like they just recycle the food. There is little accommodation for people with food intolerances or allergies.

Ưu điểm: Lovely lake side location. Good choice of restaurants. Good play room for our 4 yr old and nice pool.

Ưu điểm: The location was actually very good, on the northwestern edge of Jinji lake. I especially enjoyed the access to the bridgewalk over the water right in front of the hotel side facing the lake. Staff were very attentive and polite when asked about anything. The housekeeper, Ms Zhao, was also attentive to small details, like putting out more drinking water bottles when she discovered I finished the two complimentary bottles everyday.

Khuyết điểm: Some signage could have been better. It took me a while to discover where the japanese teppanyaki restaurant was, or to discover how to reach the swimming pools. Also some better instructions on how to operate the room lights and curtains etc, since the system seem only accessible through the remote controls from a small console by the bedside.

Ưu điểm: Really nice and spacious room, we received free fruit basket once arrival. The club lounge was nice and service was great. The location is simply fantastic where we could walk around the lake and across the road to the mall.

Khuyết điểm: The hotel was under renovation at the moment therefore it’s very noisy during the afternoon, the noise level is unbearable and can’t stay in the room

Ưu điểm: Great lake views, Huge lobby, good breakfast, fast wifi. Nice park is near the hotel. For the Luxury stay.

Ưu điểm: The location is amazing. The common areas, lobby, reception, restaurants are super. The service and staff are really kind and polite. The breakfast is really good.

Khuyết điểm: There was renovation works on 3rd and 4th floor; during the day the noise was terrible, we couldn't stay in the room. After talking with the reception, they gave us an upgrade for the next stay (since we told them that we were coming back soon).

Ưu điểm: Staffs are super friendly and helpful

Ưu điểm: The quality and facilities in the room were first class, a wonderful experience.

Khuyết điểm: The staff in the restaurant at lunch were incredibly slow. There was also a lot of construction going on, which I understand has to be done, but it still wasn't ideal.

Ưu điểm: Breakfast was fantastic and rooms were great

Khuyết điểm: Nothing

Ưu điểm: Very comfortable stay without any problem. Clean hotel - friendly and helpful staff. Good location in city centre and in walking-distance to the lake and biggest shopping-mall.

Khuyết điểm: The hotel is a bit older and this shows but nevertheless all is very clean and functioning well.

Ưu điểm: It’s my favorite hotel in Suzhou. The facilities of the hotel are excellent and staff very helpful.

Khuyết điểm: Nothing

Ưu điểm: 1. The lakeview was good. 2. The room was very clean and spacious.

Khuyết điểm: Staff doesn't seem very skilled. It takes time to check-in and check out. Also when I had breakfast, the staff a little bit bothered us.

Ưu điểm: Most of staffs don’t speak English

Khuyết điểm: Breakfast need to be improved

Ưu điểm: Location is good. Lake view is fabulous when air quality is good. Staff are kind and efficient.

Khuyết điểm: Toilet paper is awful. Unusually find such junk in such decent hotel. Room decoration little sloppy. Sound proof is poor to mute children’s noise next door in the midnight. Gym is small.

Ưu điểm: Staff were exceptionally helpful, knowledgeable, and willing to make suggestions to improve our stay.

Khuyết điểm: The excellent staff service was let down by the old interior design of the building, which is in need of an upgrade, The Intercontinental is in one of the originally developed areas of Suzhou, so the surrounding retail areas appear to be closing down, or awaiting renovation.

Ưu điểm: Clean and comport hotel and everything was great. And thanks for upgrading room.

Ưu điểm: Location and service

Ưu điểm: All excellent, excl Chinese restaurant (bad service, bad food)

Khuyết điểm: Chinese restaurant is very bad

Ưu điểm: This was my first time in Suzhou after 4 years, lots have changed but InterContinental remains as amazing as I remembered. The location is unbeatable especially I was home for a wedding near the exhibition centre so there certainly isn’t better choice than ICH for the location and service. The club is currently on the ground floor quite tucked away which could be a bit of walk if you are in a hurry and just want to grab some light breakfast. Staff in the club were slightly less attentive but it could be because of the temporary relocation and short of staff. My housekeeper Bella is so kind and lovely, who also took good care of my stuffed toy that I always travel with. Members of staff at the front desk and concierge are all so welcoming, I almost want to book another trip there right away.

Khuyết điểm: The room is so practically designed and smartly decorated.

Ưu điểm: Rooms

Khuyết điểm: Hard to find between construction works

Ưu điểm: Staff service was good, location (near subway and shopping mall is just opp) too though can be a little hard to locate (both for guest and cab drivers) as the main door is sort of behind the main street-maybe more signage in front visible to those walking and driving. Hopefully after the construction is over, crossing over to Wanda Plaza and walking along the road would be easier. Nice room and comfortable stay. Like the interior design of hotel - modern and sleek. Laundry room with washer and dryer + iron is useful.

Khuyết điểm: Breakfast items and taste of food could be improved but in general passable. Staff to check on coffee machine's water level to ensure there's water at all times instead of guest discovering it and having to inform staff to top up. Overall OK.

Ưu điểm: Very modern rooms, stylish design hotel

Khuyết điểm: Staff barely spoke English, translate by phone. Room reservation was lost but after some time they managed it, WiFi broke down for several hours, dirt on the room floor. Whole area around the hotel is under construction.

Khuyết điểm: The room provided had in fact a window...but to the interior of the building so basicly one meter away you had other rooms just separated by an outdoor corridor. So actually you will also be surprised that the room has in fact a window but you can only see other rooms through it. No other view, but yes, in the end it does get some dim natural light. Still..a bit strange to say the least.

Ưu điểm: Love the location of this Mercure, which was like a 8 minutes walk from the Metro which was very convenient. Like the room size as well with a little balcony. The bathroom could have a few wall hanger and one just need to get use to the toilet roll not having a roller. Breakfast spread was ok. I love chinese food so i have not problem with that just that it doens't have much meat serving - it is either bacon or sausage. Overall i will stay with Mercure Suzhou and it is also my recommendation.

Khuyết điểm: Though it is a non-smoking floor but i could still smell ciggy smell from within. I guess its hard for hoteliers to manage this issue here in China. The only hotel i have stayed so far which is completely free of ciggy smell are the 5 star ones.

Ưu điểm: Great location, close to Pinghe Lu Metro.

Khuyết điểm: Shutting the room doors is very noisy.

Ưu điểm: Very clean, fully electronic room; curtains etc. Great value for money. Short walk to the metro station.

Ưu điểm: Lovely decor, friendly staff, bar was good value with decent selection of beverages. I would stay again

Khuyết điểm: The area around the hotel is like a construction site, however there is a metro station 500 meters away, a shopping mall and supermarket. Using Didi or taxis is the best way to get around to see the sights

Ưu điểm: Hi, environment was terrible, due to the construction and location is a disaster. Service was very good and Sukie help a lot, thanks

Ưu điểm: The room is comfortable: firm bed, good air-conditioning, strong shower, reasonable size. The staff are responsive to all the questions we have about the nearby places. The area where the hotel is situated is quiet.

Khuyết điểm: It's not convenient to get to a normally 10-min. walk mall because of the building construction on the main road near the hotel unless you take the metro. Otherwise you have to move alongside with the motorcycles. You have to walk a long way to get to a traffic light for safe crossing. Also, there aren't any eareries within 5 min. walking distance from the hotel.

Ưu điểm: I like the cleanliness ,comfort & surrounding area of resort.

Khuyết điểm: u need to add some option for vegetarian food.

Ưu điểm: Rooms are nice, big and clean.

Khuyết điểm: Staffs’ poorly trained, check in and out took over 20min each time

Ưu điểm: renewed facility make it looks and feel good

Ưu điểm: Big, family friendly rooms. Beautiful setting. Nice pool and play area for the kids.

Ưu điểm: Top floor with a nice view over the surrounding area, there was a couch with a TV on the lower floor as well as a bed on the upper floor, connected with a staircase. The bed was comfy and there were plenty of pillows.

Khuyết điểm: Far away from the city center (very last subway station - so at least there's a subway but it takes 45 minutes to go anywhere central) in the middle of nowhere in an underdeveloped area, the receptionists don't speak english although it's an international hotel, there was a lack of communication between booking.com and the hotel which meant that the hotel claimed they simply didn't receive my reservation at all. The bed was a bit too short so my feet were sticking out.

Ưu điểm: Large rooms, comfortable. 1 minute walk to the company that I was visiting.

Khuyết điểm: A bit of trouble checking in, they couldn't relate the booking confirmation to their computer login system

Ưu điểm: Clean& fresh smell property

Khuyết điểm: TV is very small

Ưu điểm: The room is big and the staff was helpful.

Khuyết điểm: WiFi was not so good.

Ưu điểm: nice people

Khuyết điểm: Nothing is to disli ke

Ưu điểm: Staff is really helpful Rooms I like it Facilities

Khuyết điểm: Location little bit far , need to regular transfer bus

Khuyết điểm: I requested non smoking room, they gave me a smoking room. I requested double bed, they gave me twin beds. The building was generally unheated, took quite some time for the room to warm up using the air con. The Paulaner restaurant service had poor service, we got our food but no cutlery. No attention to re-fill drinks. etc. Generally I get the feeling that there is a lack of attention to customer needs and service.

Ưu điểm: The staff support

Khuyết điểm: Air con not operating. Super warm

Ưu điểm: The Hotel is in a very beautiful location not far form Shangahi and presents a very nice facility with a fantastic park. The breakfast is excellent as far as the buffet in the week end. The staff is vey nice, professional and always available to meet the Customers requests.

Khuyết điểm: The international resturant presents a very poor menù a la carte. In the week end there is a fantastic buffet but during the week very poor choice and very expensive. We spent 10 days in the Hotel and we suffred a bit this not good food choice during the week. Furthemore I was with my family with 2 kids. I think the hotel should offer some all inclusive package for family with better food choice also to have a fair charge to the guest. For the buffet the ratio qulity/cost is more than excellent and kids are free but during the week i paid much mucjh more and I was not satidifed at all.

Ưu điểm: Really kid-friendly hotel, so many things to do: pool (indoor and outdoor), little sand park, fun playground, farm with animal. The staff on the 8th floor are professional and really kind.

Khuyết điểm: The western restaurant is quite expensive as the buffet quality doesn't really match the price. But we tried order from menu, seems like much more tasty, although still very pricy.

Ưu điểm: Modern, spacious rooms. Excellent spa swimming pools with lifeguards. Bring a swimming cap for the inside pool. The surrounding area is stunning. Perfect for running and romantic walks. Call ahead for a free pick up and drop off from the train station.

Khuyết điểm: Restaurants were very expensive and mediocre. Luckily a small local town with nice restaurants is a short taxi journey away. The hotel bar with a snooker table as well as facilities in the local area are only open Thursday to Sunday (The pools and spa are open everyday). The wellness area was overpriced.

Ưu điểm: One lady dedicated to me since I arrived, everybody very kind and proactively supportive, the park around the Lake is amazing, excellent breakfast

Khuyết điểm: Check in is very inefficient. Cannot provide me the room on time at 3pm. When asked whether can late check out, staff just say no. When booking the restaurant for dinner, staff mixed up booking for "today" with "tomorrow". In a nutshell, the overall experience this time at Fairmont is very bad and I will not recommend you to go during holiday.

Ưu điểm: Beautiful park by the lake. Lovely organic restaurant. Fantastic rooms, nicely decorated and extremely kind personnel. Lots of things to do, biking, swimming. We definitely recommend this hotel.

Khuyết điểm: Everything was wonderful!

Ưu điểm: We went there for a weekend. It was excellent! The hotel and the rooms are clean and big. The pools are fantastic and the park is amazing! I recommend this place for families! It has indoor playground, and many activities for kids. Hotelstaff is very helpful and nice and almost everyone speaks english.

Ưu điểm: Lovely getaway out of Shanghai. The staff were great. We ended up paying a little more to upgrade to a bigger room with 2 kids which was definitely worth doing. Special thanks to Chris Yin the duty manager who was very helpful and accommodating during our stay. Will definitely be back

Ưu điểm: Staff are absolutely brilliant. They are more attentive than any other hotel staff I have encountered. The pool is great and the setting over the lake is peaceful.

Khuyết điểm: Outdoor pool needs some shade

Ưu điểm: Breakfast restaurant very short handed, you need to find your own seat n many tables not cleared

Khuyết điểm: Lift

Ưu điểm: clean and confortable

Khuyết điểm: nithing

Ưu điểm: Everything about this hotel is designed to please you. To the deep nitty gritty details

Ưu điểm: The personnel are warm and welcoming. Offering assistance almost immediately each time they see a guest

Khuyết điểm: Wifi, none existence and seems to be lead to the Chinese page

Ưu điểm: Good breakfast Great room Nice view

Khuyết điểm: -

Khuyết điểm: Terrible place, poor value port culture. Just take, take, take......Shame on you Hilton family. No wonder you’re so rich.

Ưu điểm: Loved the bed and extra cosy room. The breakfast spread was amazing, loved the eggs station.

Khuyết điểm: Room service food could have been better.

Ưu điểm: Great location

Ưu điểm: Very good with unexpectation..

Khuyết điểm: View no good

Ưu điểm: The friendly staff, fully utilize the space.

Khuyết điểm: The Airconditioner. I was told the room air conditioner is controlled centrally. It was warm.

Ưu điểm: Very nice stay!! I was looking for a little staycation and this hotel fit the bill great! The hotel is very clean, very quiet, and I would say nothing less than AWESOME!

Ưu điểm: All staff were incredibly helpful, kind, resourceful and efficient. They brought a healthy evening snack of fruit each night. The intern from Mexico was very friendly and froze cold packs for my husband's medicine for traveling on the train. Another staff member, George, found a courier service and arranged for of very heavy suitcases to be forwarded to our destruction. Action for a very reasonable price. He took care of everything and made it very stress free. Overall our stay was exactly what we needed. This hotel is very service oriented.

Khuyết điểm: Because my husband was wheelchair bound, it would have been good to have a restaurant in the hotel for more than just breakfast.

Ưu điểm: general nothing really special.

Khuyết điểm: Although mentioned 2 guest it only had coffee for 1 guest; also there was no spoon to stir the coffee. The toilet was unnecessarily complex but fancy. too many light switches with micro labels that are hard to read.

Ưu điểm: Location.

Khuyết điểm: Inexperienced staff: woke me up at 10pm so I pay for my laundry from 2 days ago. Very bad food for breakfast (everything oily) that smells all over the 2nd floor. Strange room configuration where you enter directly into the bathroom with your shoes on (unsanitary).

Ưu điểm: Very clean, very quiet, very comfortable room and hotel. Very nice place. I have stayed before, was impressed this time, and will stay here again.

Khuyết điểm: All good!

Ưu điểm: Nice big bed; clean and new.

Khuyết điểm: WiFi was very poor. No international TV channels.

Ưu điểm: Amazing price for hotel room

Ưu điểm: This Mercure hotel was a normal Accor chain newly opened recently at the new Suzhou town area, but very high building. Very comfortable room with reasonable rate and all staffs were very kind. Especially, general manager, Mr. Louis Wang presented me a French red wine which was felt in mouth. Merci ! for his and her warmest hospitality.

Ưu điểm: Outdoor pool, indoor pool, gym and access to Pan Gardens

Khuyết điểm: Price of drinks and slow service. Waitress service by the poolside would have been ideal.

Ưu điểm: Location and location ... Acesss to Pan Men is really something that worth the value. And concierge staff name Eric is really helpful to follow up my lost glassess (thanks also for HSK team who found and keep it) .. upon my departure he even gave me a souvenir, really appreciate his warm gesture and hospitality.

Khuyết điểm: I went for breakfast at 9.30am and some items already run out without any replenishment. It seems they tried to reduce food cost due for the group stay, I know it's heartbreaking to see how those group eat and put your food to their bag, but doesnt mean you have to lower your quality for other guest

Ưu điểm: location - very good

Khuyết điểm: wifi - horrible, every 5 minutes off, reset, off again, reset, off again. Complain to the hotel, Reply sorry but no action no improvement

Ưu điểm: The room, especially the bed, was very comfortable. The room service (i.e. extra bottled water and coffee) was excellent.

Khuyết điểm: The bar did not stock the wine we wanted. The transportation to the airport was very expensive.

Ưu điểm: Only stayed for one night. Clean, comfortable, and cheap. Front desk staff was awesome. Overall service was great, but room service and dining...well see what I didn't like.

Khuyết điểm: Location was okay. Room service was abysmal. Asian portion of the menu was unavailable because the the Chinese cooks left early. WHAT? Not mention the staff didn't know what menu to was available at the correct time either. Not something you expect from a "5-star" hotel, and not something you want to deal with, after a very long work week.

Ưu điểm: Building very impressive, indoor swimming pool

Khuyết điểm: Localization, little bit far from main touristic attractions - Room quite nice but dusty carpet and seals in the bathroom not very clean - Breakfast too expensive

Ưu điểm: The facility was conveniently located next to Panmen scenic area a large park with many historical exhibits. The service was excellent Aaron was our concierge he went out of his way to make out stay enjoyable.

Ưu điểm: The garden that surrounds the hotel is lovely and there's lot of places to walk. It's near the city wall so there's even more places to see.

Khuyết điểm: The buffet, both at breakfast and dinner had a nice assortment but the food wasn't very hot. By the time you got back to your table, your food was cold.

Ưu điểm: We came a day late for our reservation and the hotel staff was trying their best to make it so we wouldn't have to pay for the night we missed, they even offered us a complimentary christmas dinner! All the staff was very friendly and accommodating.

Ưu điểm: Located in old inner city of Suzhou. Very convenient. Free entrance to 4A historical park Panmen. Staff is very friendly and the price is value for money. Concierge staff is very helpful. Special thx to Eric from concierge for so helpful to book those tickets. Highly recommended.

Khuyết điểm: Almost nothing. I will give 9.9 /10

Ưu điểm: Hotel is nice with a huge 园林behind ,guests are free of charge . Hotel some how needs some upgrade ,location is okay . It’s hard to get a decent meal within walking distance .

Ưu điểm: - Great facilities - Access to an amazing Chinese garden with various historic sites - Good variety of breakfast - Fantastic room with Club class and the added Benidorm. Highly recommend

Khuyết điểm: - Nothing not to like

Ưu điểm: The hotel is quite new. The lobby and rooms are spacious, clean, comfortable. Nice location outside city centre but close to a beautiful lake and harbor in a modern district.

Khuyết điểm: Nothing, it was perfect.

Ưu điểm: Room was comfortable and clean. Breakfast spread was good.

Khuyết điểm: Took very Long to check out at the service desk. Queue was 20 mins and efficiency of staff can be improved.

Ưu điểm: Position and room facility are well.

Khuyết điểm: Breakfast was so worse, so many persons and no seat available. No backup solution.

Ưu điểm: I was only staying one night, so I did not use many of the amenities. The room is very spacious and comfortable. The rainshower had plenty of hot water and pressure. The hotel is within walking distance to various restaurants, bars, and shopping (both Chinese and western). There was staff available that spoke English well.

Khuyết điểm: The carpeting in the public areas needed a good cleaning. Also, the view of the lake and outside scenery was blocked by a wood railing/mini wall. This was on the seventh floor. They should replace the wood wall with an acrylic or glass wall to open up the view from the guest rooms. To see over the wall, I had to stand on tip toes (I am 6 foot tall).

Ưu điểm: The staff were friendly and the place is clean. I needed help with storing of 2 large boxes and they accommodated me by placing the box at the lobby as I needed them for the expo near the expo hall.

Khuyết điểm: I find it not value for money as with that price, I expected a bathtub. I paid for the room facing the lake and at a higher prices compared with the other rooms. It was an option to upgrade when I asked to check in 3 hours earlier. That was the room available.

Ưu điểm: Nice clean hotel, close to tube station, comfortable bed and good breakfast.

Khuyết điểm: Nothing really

Ưu điểm: Excellent service and wonderful staff

Ưu điểm: Very clean and big rooms.

Khuyết điểm: English speeking of the staff really needs to be improved. Also, we had issues with our plane and the cancellation of one night was very complicated even though we had a certificate.

Ưu điểm: The location very convenient. And very beautiful area.

Khuyết điểm: I like staff very friendly and nice to service.

Khuyết điểm: Water faucet at facing washing place......hot water did not come ........the room was 2703 and I told it to the frost desk at checkout

Ưu điểm: The hotel is close to metro and there're plenty of shopping malls nearby. Close to Jingji Lake and easy to access to the Old District and many other tourist attractions.

Khuyết điểm: Breakfast need some improvement.

Ưu điểm: Lovely pool area. Fantastic Grill Restaurant, very attentive chef. Recommend the rack of lamb Check out very quick & efficient

Khuyết điểm: Bar downstairs closed quite early.

Ưu điểm: Beautiful comfortable hotel

Khuyết điểm: Nothing

Ưu điểm: THE ROOM IS CLEAN AND COMFORTABLE.

Khuyết điểm: THE PRICE IS SO HIGH AS A 3RD CLASS CITY IN CHINA. THE HOTEL PRICE IS MUCH MORE EXPENSIVE THAN THE PRICE IN SHANGHAI HYATT, BUT THE SERVICE QUALITY IS LOWER THAN HYATT IN SHANGHAI. SO IT IS LOW COST PERFORMANCE.

Ưu điểm: cleanliness

Khuyết điểm: dinner staff need more people speak English

Ưu điểm: Right next to expo. Rooms were spacious and clean. Service was good. Breakfast was good.

Ưu điểm: Everything fine, but cleanliness and facilities are outstanding.

Ưu điểm: Interior design was good Room was spacious Location was perfect.

Khuyết điểm: None

Ưu điểm: A new and very warm villa with huge space

Khuyết điểm: Would be better if there are some snacks as back up or a small convenience store in the hotel since the hotel is not in the city center but a very quiet lake side position away from center.

Ưu điểm: Very comfortable and well appointed rooms

Khuyết điểm: Not a lot not to like but was there only for one night

Ưu điểm: Excellent handling of guests. Thank you Danielle.

Ưu điểm: A nice and spacious apartment. Clean and comfortable beds. Efficient and friendly staffs at front desk. The breakfast is good with lots of varieties.

Khuyết điểm: Low power of water. Can be quite frustrated when wanted to have a good shower. Coffee machine container was filled with water instead of milk, thus when I selected cappuccino it turned out to be hot water with coffee. I brought up to one of the waiter s attention but I was told that there was the right way. What a joke esp in OAKWOOD!

Ưu điểm: Breakfast was great. Lovely selection. Well prepared. Dinner in hotel room and dining room were very tasty. All hotel staff were very polite and very helpful. We will absolutely be returning to Oakwood hotel!

Khuyết điểm: The carpets in the room were very dirty. Full of stains where it was clear that people had dropped food. Glass table tops in dining room were sticky and the corners were grimy where clasps had come off.

Ưu điểm: Clean, well equipped and spacious rooms, lovely helpful staff, excellent Gym and good quality breakfasts. A quiet comfortable place to stay. Reasonably convenient and good views over Moon Bay.

Khuyết điểm: It's a little bit out of the way but only a 10 min walk from the nearest metro station

Ưu điểm: mattress and bathroom

Khuyết điểm: Breakfast could be improved notably pastry

Ưu điểm: The room was very nice. The bathroom had a large bathtub.

Khuyết điểm: It is almost an hour away from the city center and main tourist attractions. From Suzhou rail station it is 19 stops away. The room did not have air-conditioning and it was very hot.

Ưu điểm: The location is good.

Khuyết điểm: The hotel room should provide with slippers

Ưu điểm: Everything Such a great place. Studio Room was large, clean and comfortable. The staff was friendly and helpful. Favourite part was breakfast, so many delicious choices. The coffee was really good. bikes available to rent. Lake and park just across the road. Location made it easy to get around by DiDi.

Khuyết điểm: breakfast host was a little rude

Ưu điểm: Breakfast good, comfortable bed and room

Ưu điểm: I stayed in a studio room, which was luxuriously spacious. The bed was comfortable and the room was so clean. The extras provided in the room went well above expectations, there was even a weighing scale. The front desk staff were incredibly helpful and friendly as was majority of the staff on breakfast duty. Breakfast was delicious, so many options, catering for both western and Chinese tastes. The coffee was great! You can rent bikes (even tandems!) which is great because the lake is just across the road. Beautiful place to relax just a 3 minute walk away. I would definitely go back to Oakwood, it was hard to leave in the first place!

Khuyết điểm: Breakfast host was a little rude. No iron in bedroom.