We booked Hindu meals for all passengers but it was not saved for one passenger. The website has some issues.
Khuyết điểm: "Excellent"
Khuyết điểm: "We didn’t get tea or coffee :("
Ưu: "No hotel room for long trip"
Khuyết điểm: "Seating"
Ưu: "The food was so good. The crew was so helpful too."
Khuyết điểm: "The seats were tight and not so comfortable."
Khuyết điểm: "You didn’t change my ticket within 24 hours of booking and I have to loose that ticket I didn’t fly back hime"
Ưu: "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
Khuyết điểm: "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."
Ưu: "Crew, food, drinks, and seats were fantastic"
Ưu: "The comfort, crew and entertainment."
Khuyết điểm: "The boarding."
Khuyết điểm: "There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees."
Ưu: "Crew was amazing. There is always someone from emirates around to help."
Khuyết điểm: "Little more room on a 14 1/2 hour flight would be nice"
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Was ok"
Khuyết điểm: "Water bottle to all the passengers."
Ưu: "Great movies and responsive crew"
Khuyết điểm: "Something weird was going on about how food was served and how people went about deciding what to have."
Khuyết điểm: "Non"
Khuyết điểm: "I like everything"
Ưu: "Smooth flight"
Khuyết điểm: "The food"
Ưu: "All usual good emirates services were back"
Khuyết điểm: "Didn't find anything worth mentioning"
Ưu: "Everything. Nothing negative."
Ưu: "Horrible experience!!!!"
Khuyết điểm: "1. Emirates has only one piece option. With Laptop bag weighing about almost 5kgs, you are left with just 2kgs which the carry bag itself would weigh. Not sure, how Emirates is getting away with this discriminatory attitude, while rest of airlines do allow -Carry on + a personal item. 2. There is no check on the carry-on weight at SFO airport. While in DXB, they entice customer to buy all duty free and then when it comes to boarding, you will be 'shocked'. No more than 10kg allowed. 3. You will be directed to read instructions before boarding. Then the corruption deal starts...read point 4 4. The man will say, remove anything in excess of 10kg or pay extra luggage, knowing very well, that people buy duty free at DXB. 5. Once you start negotiating, then the deal-making starts... 6. I managed it. More on Facebook review..."
Ưu: "The relaxed environment and the crew are amazing"
Khuyết điểm: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"
Ưu: "Live football final game"
Khuyết điểm: "Cannot think of anything"
Ưu: "The flight was ok. We had very little lay over time which meant. We had to run across the airport to get to our flight. This also meant that some luggage got left behind. It was frustrating but atleast the airline ensured that it was delivered in one piece to our home addresses. Give them a plus for that"
Khuyết điểm: "Left behind luggage Short layover"
Ưu: "Emirates flight was fine. Problem was booking a South African Airways codebase flight on Kayak. Neither SAA or Emerates were able to look up our booking reference and so we did not get seat assignments until the airport."
Khuyết điểm: "Codebase flights and no one looking as us as customers."
Ưu: "Left on time. Reached early. Flight crew was friendly. In flight entertainment was good."
Ưu: "I am pleased to travel and thanks to Emirates."
Khuyết điểm: "Nothing"
Ưu: "The cabin crew were excellent. All of them. They gave me great service. It was once of the best long haul flights I've had in economy. Fantastic. I was seated in seat 80H. Please see to it that the cabin crew who serviced this area are well rewarded. If every flight had crew like these guys and gals then flying would be a lot more enjoyable."
Khuyết điểm: "I really can't find anything to complain about."
Ưu: "Friendly staff and on time schedule"
Khuyết điểm: "Tight leg room"
Khuyết điểm: "Seats are cramped and uncomfortable"
Ưu: "Emirates is a great airline. Planes very comfortable."
Khuyết điểm: "Our trip coincided with Eid. It's probably as busy a travel period as Thanksgiving. There were maybe 40 or 50 small kids on the plane, with concomitant noise, mess, and confusion. Everyone was packed in. Boarding felt chaotic. Staff did their best. Food was not as good as on some Emirates flights I've been on. However, it was over quickly. No harm done. Flying can be delightful. Or not. And Emirates seems to handle those days when "not" pretty well."
Ưu: "Great crew, service, food and entertainment."
Khuyết điểm: "Hard landing"
Khuyết điểm: "We had several friends who made the same trip on other airlines and were not hassled about visas. We had all of the documentation that we were told to have by our friends and by travel agents... Emirates did not accept this and did not let us travel and refused to refund or change our tickets. Disappointment does not even begin to describe the emotion of losing this once in a lifetime opportunity."
Ưu: "Best upper class flight ever!"
Ưu: "THE ICE"
Khuyết điểm: "Luggage handling for overwait hand luggages"
Ưu: "Better food Meals were bland"
Ưu: "Food Comfort"
Khuyết điểm: "Flight was 30m late "probably not their fault" so I haven't received my luggages until the next day. I suggest keeping the layover hours a little longer than 1:30m"
Ưu: "Entertainment system is good"
Khuyết điểm: "Comfort. Cramped and crowded. Crew doesn't enjoy their job."
Ưu: "Excellent on board!"
Khuyết điểm: "Everything was good!"
Khuyết điểm: "We couldn't take a flight for many reasons my wife she's pregnant and not allow to take a flight ,Your company didn't help us for changing our flight this moment so we lost our flight ,our trip,our money Thank you KAYAK"
Khuyết điểm: "Baggage collection slow still waiting"
Khuyết điểm: "Food while trip to India was good But food while trip back to sfo was very bad"
Khuyết điểm: "Not having enough chicken food by the time they serve the last few rows."
Ưu: "Crew and service were good. Not a fan of Indian food. Ran out of alternatives. You are leaving India. Might want something other than Indian."
Khuyết điểm: "Used 2 prong headphones so you couldn't use your own which was uncomfortable."
Ưu: "Crew couldn't have been friendlier!"
Good: The flight landing was smooth. Bad: Gave only a cup of water, rather than a bottle for the night. Good: The flight attendant refilled the tea cup.
The flight was 5 hours delayed for no reason. I missed my connecting flight to San Francisco. Very poor job done
Great: service, food, embark, deplane Not great: constant, very long announcements Terrible: seat comfort
Food is not very good also the time
Khuyết điểm: "Person being me wouldn’t allow me To recline my chair and flight attendant didn’t do anyThing about it."
Khuyết điểm: "Vegetarian meals"
Ưu: "Everything was great."
Khuyết điểm: "Waited on the plane for a while before takeoff"
Khuyết điểm: "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"
Khuyết điểm: "My flight NEVER took place and you have no idea. Shameful! I was hospitalized and I couldn’t flu to Belgrade. I am deeply dissapointed you are not willing to give me my money back. I will NEVER use your service again!"
Khuyết điểm: "I didn’t like the nearly 3 hour delay that caused me to miss my connection, and how poorly that was handled. I just lost one day of my 10-day vacation"
Ưu: "The food, crew & entertainment system"
Khuyết điểm: "The flight was delayed over two hours causing great stress and worry about missing our next flight, which we did. As there were many of us on the neit flight also I wonder if any effort was made to hold that flight for us."
Ưu: "The best trip! Thk"s! Good luck,T.Airlines!"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Food was very good, and staff friendly and helpful. They had drinks and sandwiches/onigiri on offer at the galley areas entire trip, only did not come to offer them very often. Entertainment systems were great."
Khuyết điểm: "Boarding was orderly but a bit long. In general very well managed."
Ưu: "Great flight"
Khuyết điểm: "Na"
Khuyết điểm: "long boarding"
Ưu: "including new releases"
Khuyết điểm: "My only complaint would have to be that their bathrooms on the plane were a dirty. Other then that the airlines was excellent!!!! I would definitely recommend Turkish Airlines to family and friends."
Khuyết điểm: "Flight was delayed 4 hours. Given that you don't usually book onward travel with Turkish, it made a mess for me--doubled my cost to get the rest of the way home."
Khuyết điểm: "Flight was delayed 2 hours before take off."
Ưu: "Great food, great plane, shortest flight."
Khuyết điểm: "The restroom is too narrow on this plane, at least the one I tried. They ran out of one entree since everyone wanted chicken and not the fish. They should know this and make more chicken available and less fish. But I tasted both and both entrees were good. The "sour cherry juice" is great."
Ưu: "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."
Khuyết điểm: "No complaints"
Khuyết điểm: "The things that they can improve upon: - Better tasting, not chewy meatballs - Providing salad dressing - Water absolutely had weird odor - Omelette was not tasty at all, as if it came from an industrial machine"
Ưu: "All was great. I love this company"
Khuyết điểm: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"
Ưu: "Good food"
Khuyết điểm: "Rude customers in plane"
Khuyết điểm: "Flight attendants are not very nice. Food got much worse compare to previous years Boarding was very long because of the crazy check"
Ưu: "Pretty much everything except for the fact that they have no entertainment in Russian"
Ưu: "best in all regards"
Khuyết điểm: "none"
Khuyết điểm: "I had a problem and I was not able to fly. I bought insurance and I tried to contact them, but they denied my request and I would definitely recommend to remove this option because it doesn't give a good image of KAYAK. If I want to trust this application, I have to be confident to use the services and I service from the insurance was fake. I tried to reach the airline to cancel my ticket and they said it's not refundable. Therefore, I would definitely recommend showing refund options when selling tickets. I lost every penny I spent because I was not able to fly. I am sure that my message is delivered now!!!!"
Ưu: "Food and good movies selection"
Khuyết điểm: "Flight attendant actitud"
Khuyết điểm: "The layover was too long."
Ưu: "Great staff!!"
Khuyết điểm: "N/A"
Ưu: "Exceptional service and very friendly crew members."
Ưu: "Boarding ontime and hospital crew. I appreciate and big thanks to the transfer desk at Istanbul."
Khuyết điểm: "I was about to loose my walker which I was supposed to receive when I get from the aircraft in Istanbul but the lady at the transfer desk helped me find it. After I bought the ticket it was offered 24 hours later at very much Lowe price ( 25%less than what I paid for). I contacted the Turkish airlines but they never give me any credit or compensation."
Khuyết điểm: "Well our flight wasn't until 4:30 am and we couldn't go into the airport until 1am. So we were sitting outside in the heat for 8 hours until they would let us in."
Ưu: "Unfortunately for Turkish A. the plane was less than 1/3 full...tourism to and from Turkey seems to be way down for a number of reasons. That made it spacious coupled with a relaxed pace of passengers and crew. The lunch served was quite tasty and satisfying. No hassles about carryons weight or size. Electronics aboard seemed to work fine for those interested."
Ưu: "Free beer, edible food, free tote bag with earplugs blindfolds and (crappy) ear phones"
Khuyết điểm: "Very small seats, long layover in airport with minimal entertainment options, security risks of spending layover in terrorist attacked airport, flying from prague we had to fly 3 hours East only to fly 12 hours West...24 hours of travel to fly from eastern Europe is not necessary. Next time I'll pay more and avoid flying through Istanbul."
Ưu: "Food and entertainment were good. Crew was pleasant and attentive. Flying in business class with them is always nice. There was a lof of leg room and nice seats that go almost fully reclining."
Khuyết điểm: "Where to start from? Got off the plane from the flight from Barcelona to Istanbul, to connect to New York and first thing this woman insists that me and my friend should go to exit and baggage claim instead of international transfers. My friend had to get a visa at check out and all the trouble of trying to get back into the gate simply because of a STUPID AIRPORT STAFF who doesn't know what they are doing. I have had trouble before with airport staff who doesn't know what they are doing or give wrong directions. That is why will avoid flying with them to Europe."
Ưu: "A lot of food and drink, toothbrush, slippers, etc."
Khuyết điểm: "The audio jack didn't work well on my last flight and one attendant kept accidentally hitting my arm and getting my order wrong."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "The flight was smooth (good pilots) and the service was great."
Khuyết điểm: "The space between seats."
Ưu: "I had two short flights with Turkish Airlines and on both flights I received good meals and entertainment. Young children in the seats around mine received shrink wrapped comic books and stuffed animals. Headphones were provided to those who needed them. I definitely did not expect such good treatment on such short flights. I really got the impression that they are trying hard to keep the quality of their services as high as possible. I really recommend these guys."
Khuyết điểm: "N/A"
Ưu: "Movies selection and food was great"
Khuyết điểm: "I was sitting in a row with 4 year old and her mother. It wasn't comfortable for them and for me at all, as the child was moving and talking constantly. Well, it's kid, I understand. But as I was going to use restroom I noticed that there was about 6-8 rows where there was only 1 person in 3 seats. Share and spread the space"
Ưu: "Outstanding service, very attentive crew, careful attention to punctuality."
Khuyết điểm: "no information on frequent flier program"
Ưu: "Nice goody bags and special treatment for the kids, and thoughtful that they brought kid-friendly headphones. All the comforts the airlines used to give for free are still there on Turkish, with no extra charges for food/checked bags, etc. Great food, they got our special vegetarian meals correct (as opposed to a big hassle on another airline). Very comfortable flight."