Hotel Metropole

The public areas of the hotel are very beautiful and charming, like stepping back in time to a more genteel age. The location is very central and convenient.

I had decided to "treat" myself to four nights at the Metropole on this visit, but was very disappointed in the room. Whilst the public areas of the hotel are charming on this occasion they were not accessible as they had been taken over by a conference, and the room itself was somewhat shabby with very poor plumbing. There was knocking in the pipes for up to ten minutes every time after I flushed the toilet. It wasn't just my toilet that had this effect -- I was also woken in the night by the knocking sound. The bath took over an hour to drain. There was only an over bath shower with no facility to attach the shower head to the wall. Even a short shower led to me standing ankle deep in lukewarm water. Furthermore the housekeeping was also a little shabby with dirty glasses left in my room rather than being replaced or washed.

The looks are amazing inside the hotel! Staff are very nice. Definitely a hotel for a visit if you are without a car in Brussels!

The hotel is very nice but BEWARE the parking that they recommend. I got my car damaged by the thieves. DON’T RECOMMEND FOR ABROAD PPL WITH A CAR. Reception was very nice and the hotel itself! But when the thievery happened the reception staff was calling to the police and sending me by walking to the police station to make the claim. So police won’t come and you won’t get any help from the staff. And you will pay for the consequences. Positively the hotel looks amazing and staff are nice until positive and nice stuff. When you have an issue you are on your own.

Some of the staff are nice. The location is somewhat convenient

I was kept waiting for 3 hours to check into my room. The hotel's official policy is that you check in only after 3 pm. If you arrive before then, you'll have to await for room availability. The manager selectively checked in many people ahead of me.