Novotel Brussels Off Grand Place

“Location location location”

“The room was very spacious with a very comfy bed and great bathroom. It was also very clean everywhere and the hotel was well adapted to Covid19 rules. The staff were all super friendly and helpful and checkin was easy. The communication over email from my booking was also very nice. I didn't try the breakfast, so can't comment.”

“Comfortable stay in the centre of the city”

“Considering the issues we have the hotel handled everything extremely well”

“I had a wonderful two nights stay at the hotel, first thing the staff were really nice, friendly and helpful in the check in process, nothing but smiles. Because of the current situation of the pandemic, hand sanitizers, social distancing measures are observed at this hotel. The room was spacious, comfortable and clean. The bathroom is divided into two rooms, one small one for the toilet and one for the sink and shower which was an excellent size. I chose not to have room cleaning during my two nights stay at the hotel, to try and be a bit more conscious about wasting and such. Therefore, I can't judge room cleaning service, however, I received my room in impeccable condition. The WiFi was fast and more than enough for my internet surfing needs. There's a safe to place your valuables and such in it, there's also small kettle with a small selection of teas, sugar sachets, wooden sticks to use as spoons. Also there was a pod coffee machine accompanied with a small selection of coffee pods. Present also is a small fridge which was empty due to the pandemic situation. There's adequate availability of power sockets throughout the room, however, there's only one next to the bed. The TV had excellent channel collection. Room service is closed due to the pandemic along with the bar I believe, however, there are many restaurants right next to the hotel and close by. The hotel is very close to the Grand Palace main square, right next to restaurants and gift shops, the hotel is very well located. The Gare Centrale (the nearest metro station) is about 7 minuets MAX walk from the hotel.”