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Mùa thấp điểm
|Tháng Năm||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 25%.|
Mùa cao điểm
|Tháng Tám||Thời gian bay phổ biến nhất với mức giá tăng trung bình 43%.|
Giá trung bình của chuyến bay khứ hồi
|28.861.182₫||(giá trung bình cho 2 tuần qua)|
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Hà Nội đến Washington Dulles Intl.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ để xác định liệu giá cho chuyến bay từ Hà Nội đến Washington Dulles Intl có thể thay đổi không trong vòng 7 ngày không, để du khách biết nên chờ hay đặt vé ngay.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Washington Dulles Intl với một hãng bay và chiều về lại Hà Nội bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay từ Hà Nội đến Washington Dulles Intl trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Train the stuff Better food"
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Ưu: "Food was good and crew"
Khuyết điểm: "Old aircraft from Doha to Dhaka."
Ưu: "The seats were comfortable. The entertainment system was wonderful."
Khuyết điểm: "The crew was disorganized."
Ưu: "Service was okay."
Khuyết điểm: "Could have been more customer focused!"
Ưu: "The crew was very friendly and helpful"
Khuyết điểm: "Longer wifi time and faster connection"
Ưu: "Yes very"
Khuyết điểm: "Nothing"
Ưu: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Khuyết điểm: "On the A350, the seat doesn't recline much. It was quite uncomfortable."
Ưu: "Entertainment, vegetarian options for food"
Khuyết điểm: "Bit more comfortable seat"
Ưu: "Food, seat, entertainment"
Khuyết điểm: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"
Ưu: "Everything was good and nice. Had a good time and felt welcomed. Had a really good experience."
Ưu: "Great staff, great comfort. Great airline!"
Khuyết điểm: "The boarding system is somewhat confusing with 5 different zonings."
Ưu: "The service as usual on Qatar is excellent"
Khuyết điểm: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
Khuyết điểm: "Food was terrible. It’s worse among the airlines."
Ưu: "Plenty legroom with Qatar. Food good."
Khuyết điểm: "Everything good as usual"
Ưu: "Flight was on time, touch down smooth"
Khuyết điểm: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"
Ưu: "Efficient, and courteous,seats too were comfy, neat amd clean"
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Khuyết điểm: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Ưu: "the staff were friendly and accomplished good travel nothing was too much for them."
Khuyết điểm: "nil"
Khuyết điểm: "NA"
Ưu: "Nothing much."
Khuyết điểm: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"
Ưu: "Attention to detail. Very professional."
Ưu: "empty seat next to me!"
Khuyết điểm: "more cramped than akld to doha"
Khuyết điểm: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."
Ưu: "Crew were very helpful and courteous"
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."
Ưu: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Khuyết điểm: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."
Ưu: "Friendly and genuine staff. Clean plane. Staff were well organised."
Khuyết điểm: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Khuyết điểm: "No food on board!! Staff says it got over when i have selected my food selection!!"
Khuyết điểm: "nothing"
Ưu: "Food excellent. Great movie selection. Very nice dreamliner. No complaints"
Ưu: "- Service - Food Quality"
Khuyết điểm: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"
Ưu: "Fantastic service, very friendly staff who are always happy to help"
Khuyết điểm: "Should have internet free of charge in flight"
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Ưu: "Helpful and friendly flight staff, comfortable business class seating that provided privacy and room for personal carry-on bag and toiletries."
Khuyết điểm: "No complaints."
Ưu: "All good"
Ưu: "Excellent staff, good service."
Khuyết điểm: "A Long. Trip"
Khuyết điểm: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Khuyết điểm: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Khuyết điểm: "Not one of their newest planes."
Ưu: "Good legroom, friendly crew."
Khuyết điểm: "Food"
Ưu: "The staff are outstanding! Friendly, helpful and accommodating."
Khuyết điểm: "Poor choice of movies. Their 'world' movies should have subtitles"
Khuyết điểm: "why did they take my blanket and headphones 1 hour before we land?"
Ưu: "I had better experience with Emirates before...we had to wait ages for our food but maybe because we were the last one on the list. Food was nice and crew friendly."
Khuyết điểm: "Attendans have been impatient, nervous"
Khuyết điểm: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"
Ưu: "the food is amazing"
Khuyết điểm: "The crew"
Ưu: "Great food & great entertainment. Love the free WiFi"
Ưu: "A380s are good aircraft. Emirates entertainment is second to none ."
Khuyết điểm: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"
Ưu: "The ecperience"
Khuyết điểm: "Food was poor"
Khuyết điểm: "N/a"
Ưu: "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
Ưu: "Crew service, and service at Emirates lounge in Dubai, were outstanding"
Ưu: "Lovely staff....nice food have had worse. Found the seats very comfy as an average size person.Would fly with Emirates again thanks guys x"
Ưu: "Good flight on A380. Food and entertainment were great."
Khuyết điểm: "We had to disembark into buses because all gates were being used."
Ưu: "The crew was very attentive and patient inspite of the flight being full."
Khuyết điểm: "The boarding at DBX was chaotic. It was disorganized and not executed properly - boarding was not done by priority or by zone in the begininng. Unaccompanied minors were boarded at the end, they should have been boarded first and their cabin baggage take care of first. The quality of food is average ... it used to be much better. No alcohol was served in the flight; was not provided even after requesting one; didn't bother to ask again. The choice of movies were limited"
Khuyết điểm: "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."
Ưu: "Excellent service with very friendly staff. Everything ran so smoothly. For such a large aircraft I expected to have to queue up for boarding and exiting. No queuing, everything was so coordinated."
Khuyết điểm: "There was nothing that displeased me on this trip."
Khuyết điểm: "Nothing i"
Khuyết điểm: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worse flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."
Khuyết điểm: "Breakfast could have been a bit better"
Ưu: "I liked helpfulness of staff that took care of my 11months old son"
Ưu: "Air vents over seat, excellent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Khuyết điểm: "No foot rest - limited ability to upgrade."
Ưu: "Footrest would make the flight just perfect."
Khuyết điểm: "No footrest. Makes it a little uncomfortable for short people."
Ưu: "good flight"
Khuyết điểm: "Woke me up for breakfast"
Ưu: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
Khuyết điểm: "Delay and worry I would miss connection"
Khuyết điểm: "We reached very fast"
Ưu: "Just superb. Even got a meal on a 40 minute flight!"
Khuyết điểm: "Long bus ride to the aircraft - thought we were driving to Muscat!"
Ưu: "Got a promotional upgrade and was incredibly impressed ! Flying will never be the same !"
Khuyết điểm: "The fact that my next flight is going to be economy"
Khuyết điểm: "Kayak booked the ticket through flight network and when we reached airport the airline staff was not able to find the ticket. The flight was missed in trying to find what went wrong and when called the flight network they told that due to insufficient time between booking and departure time they canceled the reservation. No message was sent for cancelation and it caused a lot of troubles and grief to all involved."
Khuyết điểm: "The fact that I didn't fly due to ill health and got no refund"
Ưu: "Plane was almost full, had a spare seat in the middle. Meals were good. Staff were run off their feet but coped well."
Khuyết điểm: "The flight from Brisbane to Dubai then to Barcelona was excellent compared to the return flight from Dubai. Dubai to Brisbane flight, seats were very uncomfortable, seat cushions were hard. Toilets ran out of paper and hand towels, I had to Inform a staff member. Cabin had a peculiar odour."
Khuyết điểm: "Emirates did not allow us to select the food preference as we had booked through a third party. They literally starved us for 14 hours as we r vegetarian and could not eat meat laden foods."
Ưu: "Great legroom in Economy seats on A380 DXB-LGW Good inflight entertainment"
Khuyết điểm: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"
Ưu: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Khuyết điểm: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
Ưu: "The flight updates, services (meals and refreshments)"
Ưu: "The service & attention to detail is beyond reproach. Top quality in every aspect. Defiantly my preference in air travel."
Khuyết điểm: "It does not fly to all the destinations I travel to."
Khuyết điểm: "I didn't like my seat placement this time round. Was put in the seat infront of business class as no other option. Really uncomfortable."
Khuyết điểm: "Entertainment system at my place didn't work properly."
Ưu: "Good Flight."
Khuyết điểm: "They changed the seats without asking."
Ưu: "Great staff from checkin to service On board"
Khuyết điểm: "Food - wine poor too"
Ưu: "So, as mentioned, this was our first time flying Emirates and from our flights from Maryland to Dubai to Philippines has been pleasant, the only issue we've had was with the security process and an incident that my wife encountered in Dubai when we were in the process of boarding to go to Washington Dulles. We landed in Dubai and we were in transit to our connecting flight. We went to our assigned gate and had to check in with security prior to waiting in our gate or boarding the plane. We checked in our electronic devices and my wife was asked to be checked. There wasn't anything wrong up until that moment. My wife cooperated with all the requests of the security agent. They asked her to go inside a security room/enclosed area and the first thing that the security agent asked my wife was why she wasn't wearing her wedding band. It was obvious that she was married because she had a tan line of the marks of wearing a ring. It was her travel ring and she removed it because it was too tight and she explained that to the agent. The agent then made the comment "so you got fat on this trip?". My wife was confused on what she said and asked her "what did you say?". The agent then repeated ..."So you're fat... that's why the wedding ring doesn't fit?" My wife was furious but maintained her cool because she didn't want to give a reason for her to be held from getting on the flight. I didn't see the situation take place and I don't know if there was anything that triggered her comment. My wife felt humiliated. I don't know the agent's name but I wanted to address the incident. Our experience with Emirates has been very pleasant but having to feel helpless after someone with authority to make that comment was humiliating and ruined the rest of her time on the flight as well as mine."
Ưu: "Almost everything"
Khuyết điểm: "Same as above"
Ưu: "This was my first time getting a bump up to First. Loved the dining options and comfort level. Staff on board were wonderful. Shower a particular novelty but it did perk me up prior to landing."
Khuyết điểm: "I cannot fault anything about his experience. Simply fantastic."
Ưu: "It's was my favorite traveling"
Ưu: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Khuyết điểm: "N/A"
Ưu: "Entertainment & food options, onboard service, seat width & leg room (I'm just under 6 foot)"
Khuyết điểm: "N/A"
Ưu: "Food nd entertainment"
Khuyết điểm: "Boarding"
Ưu: "Seamless flight with usual high standrd of on-board service and food"
Khuyết điểm: "Transfer distance from in-bound London flight to new terminal and very long walk to gate was a surprise and could catch some prople out due to the time it took (and I'm fit and enjoyed the walk)"
Khuyết điểm: "Late take off"
Khuyết điểm: "Na"
Khuyết điểm: "Crew could have been more pleasant"
Ưu: "Entertainment and food are always reliably good on Turkish."
Khuyết điểm: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."
Khuyết điểm: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
Ưu: "As above"
Ưu: "I love the food❤️"
Khuyết điểm: "2 hours delayed"
Ưu: "The service was excellent, staff helpful and understanding."
Khuyết điểm: "No business class priority boarding, no assistance available with transfer."
Ưu: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."
Khuyết điểm: "A little late"
Ưu: "Good crew. Clean"
Khuyết điểm: "A little late"
Ưu: "Food as per.always was.great and choice of entertainment also good."
Khuyết điểm: "Bording was delayed because of inbound flight delays."
Ưu: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."
Khuyết điểm: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"
Ưu: "Food and crew amazing..I guess Turkish airline going to be best"
Khuyết điểm: "Trip delay"
Ưu: "Crew was very kind"
Khuyết điểm: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"
Ưu: "Kids full of praise for on board entertainment. Efficient and helpful staff. Nice food. Provided me with a veggie meal despite my not ordering one beforehand."
Khuyết điểm: "A little pricey."
Khuyết điểm: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"
Ưu: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Khuyết điểm: "No negative points to make."
Khuyết điểm: "Need More premier economy seats"
Ưu: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Khuyết điểm: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."
Khuyết điểm: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"
Ưu: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."
Ưu: "Comfortable flight, on time and good service"
Ưu: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Khuyết điểm: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."
Khuyết điểm: "The worst airline I have ever flown with, worst disruption management. No care for customers."
Ưu: "All is good"
Ưu: "kayak was poop for help for me."
Khuyết điểm: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"
Ưu: "Facilities are really nice"
Khuyết điểm: "I only got one boarding pass at the check in."
Ưu: "their services in the plain and they are very discipline as well"
Khuyết điểm: "they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday"
Ưu: "Large screens, reusable dishes + silverware"
Khuyết điểm: "Plane was old, felt more squished and the seats did not decline. Also very note."
Ưu: "I am a disabled passenger. Turkish look after me well."
Khuyết điểm: "No complaints. Good service"
Ưu: "Food and service were great."
Khuyết điểm: "The usb charger was broken"
Khuyết điểm: "The flight was cancelled and I still didnt receice my refund."
Khuyết điểm: "The flight was cancelled and I still didnt receive my refund."
Ưu: "The seat was comfortable."
Khuyết điểm: "The entertainment system was not working"
Ưu: "Free meal and drinkd"
Khuyết điểm: "Flight was delayed but we were not informed of what’s happening Too hot, air conditioning did not work"
Khuyết điểm: "Not enough movie varities."
Khuyết điểm: "They didn't have my special meal"
Ưu: "The crew, food, and choice of entertainment."
Khuyết điểm: "Customer service in Istanbul was tribble . No help at all with any kinds of questions and issues. The airport staff were unbelievably rude and non responsive, as if they were there to turn off the passengers. Will never travel with any airlines that has to stop in Turkey"
Ưu: "Excellent customer service, crew always helpful and glad to please."
Khuyết điểm: "Atatürk airport link too confusing and decreased my flight experience"
Ưu: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."
Ưu: "On Time Entertainment system"
Khuyết điểm: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
Khuyết điểm: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Khuyết điểm: "They lost one of our bags."
Ưu: "I was upgraded to buisnes class :)"
Khuyết điểm: "Every thing was ok"
Ưu: "Friendly airlines and service was excellent."
Khuyết điểm: "No anything"
Ưu: "Boarding was orderly"
Khuyết điểm: "No entertainment"
Ưu: "The window seat"
Khuyết điểm: "Nothing"
Ưu: "did not get the flight,because of no not given correct notice"
Khuyết điểm: "don't know,flight missed..virgi s fault 100%"
Ưu: "Crew were responsive. 787 has more legroom & better recliner, window shading was amazing"
Khuyết điểm: "Vegetarian food quality needs improvement"
Ưu: "Mango juice was good. Food was good. Crew was friendly and fast."
Khuyết điểm: "More leg room please. Better entertainment. More reclining of seats required. Softer seats."
Ưu: "it would be a lie to say i liked anything"
Khuyết điểm: "everything by alot"
Ưu: "Overall satisfied."
Khuyết điểm: "All the food is halal."
Ưu: "La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo."
Khuyết điểm: "14 hours connection time and they don't offer hotel/meal accommodation that airlines like Qatar Airways do. I inquired about the hotel within the airport and it costs $300 for 8 hours. Ridiculous. There is no place to sleep properly in the airport, I saw people laying down on the floor."
Ưu: "Amazing crew"
Ưu: "Food and crew"
Khuyết điểm: "Entertainment, comfort"
Ưu: "Good value for money."
Khuyết điểm: "Slow processing at boarding with unnecessary additional bag search."
Ưu: "I had a really good asigned seat"
Khuyết điểm: "Still no Harry Potter films"
Ưu: "Boarding in this time was quick, flight was delayed by almost 45 minutes but pilot made time and we were only 10 to 15 minutes late landing into Singapore. The only redeeming quality was the nice gentleman next to me who was helpful."
Khuyết điểm: "Food was quite mediocre to be honest."
Ưu: "Comfort in the plane and hospitality from the crew"
Khuyết điểm: "Food served during dinner"
Ưu: "Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv."
Ưu: "Seat upgrade in response to complaint"
Khuyết điểm: "Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!"
Ưu: "Crew tried to make the best of the situation. Food"
Khuyết điểm: "How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time"
Ưu: "Could not fault anything... great boarding. Service, food and flightsnothing...."
Khuyết điểm: "Nothing..... the staff could not be more helpful if they tried"
Ưu: "Cleanness + Friendly"
Khuyết điểm: "Plane is little far way from terminals compare to Emirates flights"
Khuyết điểm: "Poor service"
Ưu: "Crew is friendly"
Khuyết điểm: "Everything else"
Ưu: "Same food offered on both trips was a bit disappointing"
Ưu: "The air hostess was very helpful .I had a problem with my seat and she arranged for a seat where I was and remained comfortable throughout my flight to Washington. Love"
Khuyết điểm: "The food. I had asked for a Hindu meal. It seemed I got a diabetic meal which was devoid of taste. It should have been normal. I think Etihad misunderstood Hindu meal with Jain food,where they don't use spices,onions,garlic etc."
Khuyết điểm: "It’s an old flight with improper seats and seating arrangements ..flight has dull ambience.the food menu most of items were same as of my losangles abudhabi flight .."
Ưu: "Fast track"
Khuyết điểm: "Food"
Ưu: "SERVICE VERY GOOD"
Khuyết điểm: "FOOD NO GOOD AT ALL"
Ưu: "The entertainment is good but there could be a better selection."
Khuyết điểm: "It took 2 hours to check in, literally was going to fall over but the time i got to the desk. There was a small child who screamed for about half of the journey."
Ưu: "Great cabin staff"
Khuyết điểm: "Uncomfortable. Entertainment was unwatchable. In physical pain from poor seating."
Khuyết điểm: "Seat discomfort"
Ưu: "They didn't let me n my sister fly. Plus they took 3 hours to give our bags back."
Khuyết điểm: "The attitude of the airline n everyone was poor. No help nothing from anyone."
Ưu: "I liked the cooperation of staff and the way they took care of me. Staff Took care of my request immediately and made sure I was comfortable. It was a blessing to travel in Etihad. In future , I will travel in Etihad only. I am planning to travel in June again and will book my ticket in my favorite airline, “ ETIHAD”"
Khuyết điểm: "N. A."
Ưu: "Every thing was good"
Ưu: "Connections on Etihad. Abu Dhabi airport. Service and hospitality. On time flights and easy check in. US immigration in Abu Dhabi was a breeze."
Khuyết điểm: "Food was terrible and insufficient."
Ưu: "Flight was on time, food was average ."
Khuyết điểm: "Crew was bit rude"
Ưu: "Same good entertainment. Flight left and landed on time. Breakfast was enjoyable but they had ran out of options so I didn’t get a choice, but still enjoyed what I got (banana bread)"
Khuyết điểm: "I don’t recall there being an announcement to say that the flight was boarding, only the screen in the waiting area saying so."
Ưu: "The flight was very quiet so I was able to lie down and get a good rest - I know this isn’t possible on every flight but it made the long flight a lot more comfortable. All of the crew members were very friendly and attentive. The food was really good and tasty (lamb curry I think it was) - best plane food that I’ve ever had. Good choice of new movies too."
Khuyết điểm: "N/A"
Ưu: "food was great!"
Khuyết điểm: "Same crew not that friendly"
Khuyết điểm: "The Crew do not give you the meal what you booked during reservation, what is the point in booking the meal prior if it is not served."
Ưu: "Staff was great...Food was good...Upgraded to first class !!!!!"
Ưu: "The was very poor they even offer use a drink on the first flight waited 15 mins for a coke that was died when the Gabe it"
Ưu: "Seats were very comfy and food was great. Entertainment screen were nice and big with great resolution. Cabin crew was friendly and accommodating."
Khuyết điểm: "Movie selection in the entertainment needs more options. No basic amenity kit (like blinds, socks and toothbush) was provided in the flight like Emirates Certain sections of the Abu Dhabi airport are disappointing. Bathrooms in that particular section of the airport were really dirty and broken. Also travelling by bus to the airplane is not desired for such a major airline home airport. I read somewhere that airport is going to go through major renovation in 2019, so I hope it will become as good as Dubai airport"
Ưu: "The food quality was good but they repeated the same food when we started & before landing. Kids usually won;t like eating same food again."
Ưu: "Not a lot"
Khuyết điểm: "Being charged for extra weight when it use to be that weight .. I had no hand luggage and I noticed some people having three bags .. where's the justification in that"
Ưu: "cheapest fiar"
Khuyết điểm: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"
Ưu: "Great all round experience - good flight, nice plane, comfortable and well equiped with lovely staff."
Khuyết điểm: "Nothing!"
Khuyết điểm: "Nothing. Everything was perfect."
Ưu: "Getting home"
Khuyết điểm: "only served breakfast shortly after 8am take off .no other meal served.arrived Abu Dhabi 7pm. kept having to ask for drinks."
Khuyết điểm: "On the dreamliner flights they have tried to cram a ton of seats in so if your over 5'8 you'll be very cramped with your knees under the seats and a strange headrest jammed I to your shoulder. I fly about 20 or 30k miles a year in economy and this is easily the most uncomfortably designed seat I've been in. More over the staff was incredibly dismissive and rude to all I witnessed then keep a older woman waiting for 45 mins for water and then dismiss her when she asked a second time. The check in staff was no better."
Khuyết điểm: "The cupcake served was eaten by some animal before opening. Have lodged complaint and may send them video."
Ưu: "Etihad gives you lots of food and makes sure you never go hungry. The Air hostesses were fairly helpful even thought it was the early hours of the morning and the entertainment was fairly diverse but could be better. Having USB ports to charge your phone and their devices is fantastic."
Khuyết điểm: "The seats were small and very little leg room. It was not very comfortable and very hard to get some sleep considering it was an 11 hour flight overnight."
Khuyết điểm: "the 2 stewardesses disappeared as soon as the flight was in the air. i upgraded to business class in what was a huge waste of money. the fact that they do not make alcohol available in business class is pure laziness, and these people are loving it. keep in mind that you can have water juice and pop. i was given the water i asked for after take off, and then she promptly disappeared for the entire 3 hours. she only returned when i pushed the call button. not good."
Ưu: "Flight was not over crowded, allowing for proper social distancing! That is MUCH appreciated. Crew was wonderful."
Khuyết điểm: "The couple in front of me got in a physical altercation as well as the couple seated behind me. Both situations caused much discomfort and could have been defused faster by flight crew"
Ưu: "On time"
Khuyết điểm: "It was all good"
Ưu: "Arrived alive, didn’t sleep in the Charlotte airport like last flight. didn’t lose a bag....didn’t check one, learned that lesson before"
Khuyết điểm: "WiFi did’t work. Boarding the end of the terminal/gate was a mess. Crew was late, so flight was late. Packed in like sardines....normal American Airlines."
Ưu: "Crew was very nice."
Khuyết điểm: "N/A"
Khuyết điểm: "The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays."
Khuyết điểm: "Paid for First Class so I could sleep on this red-eye. Wasted my money. Seat was uncomfortable, legroom in my bulkhead seat was horrible. I can sleep anywhere...make that ALMOST anywhere, now."
Ưu: "Good range of entertainment, comfortable seats."
Khuyết điểm: "Some dinner choices had become unavailable by the time I ordered."
Ưu: "The seat is uncomfortable"
Khuyết điểm: "Nothing"
Ưu: "The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down. The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead."
Khuyết điểm: "Accurate configuration. A more modern plane."
Khuyết điểm: "There was a three hour delay for missing crew."
Khuyết điểm: "Seats and screens, usb charging points"
Ưu: "That the flight attendant took pity on me when she could see how flustered I was boarding and let me move up to the business class section."
Khuyết điểm: "The gate agent was awful! She decided that my bag was too big to go onboard even before I put it in the measurement thing. I did have to rearrange some items - but then it fit! Regardless of the fact it completely fit on my first leg of the trip."
Ưu: "Very attentive crew"
Khuyết điểm: "Boarding gates"
Khuyết điểm: "Seats what happened to towlets after food Also never asked if we would like water etc I felt invisible"
Ưu: "The 787 is a nice aircraft"
Khuyết điểm: "It should not take 2 hours from touchdown to the terminal. The flight arrived early but by the time the last passenger made it to the terminal, they probably missed their connection."
Ưu: "It left on time and arrived on time"
Khuyết điểm: "Service, comfort and food as I would rate these below 0 if there was that option."
Khuyết điểm: "Caught an earlier flight and the entire team made the process seamless."
Ưu: "It’s not like it used to be. U S based airlines lag behind their European and Asian counterparts"
Khuyết điểm: "There’s always room for improvement. Too much to list here"
Khuyết điểm: "The service from the check in desk to the stewardess"
Khuyết điểm: "Short flight there was no entertainment but that’s ok"
Ưu: "many movies"
Khuyết điểm: "Cabin was freezing cold. Flight on time. No major issuess"
Ưu: "We arrived 40min earlier than expected"
Ưu: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Khuyết điểm: "Very limited food options."
Khuyết điểm: "The flight delayed several times, and the gate was changed. The plane is very old and no service at all (not even water during the 2 hours flight)!"
Ưu: "Good legroom on economy"
Ưu: "The plane was not busy so services took about 5 minutes, everyone had 2 seats minimum and generally quiet. Had it been busy, it would have been different in that seats were not very wide, aisles very small, if the seat in front reclines and you don't, you can't see your screen and not a lot of space in general."
Khuyết điểm: "If you want to select your seat, be prepared to pay £175 per flight. This is ridiculous! Second meal was a very bare bbq beef pie or sweet potato pie... On their own with nothing else and it arrived 30 minutes before we landed so very rushed. On a 9.5hr flight the 2nd meal needed to be an actual meal and come sooner than it did."
Ưu: "Awfully rude flight attendants Took multiple buses I guess American doesn’t pay good money to the airports"
Ưu: "Great crew, comfortable flight."
Ưu: "Great crew again, basic aircraft but comfortable economy seats."
Ưu: "Outbound, it was on time, plenty of legroom, plenty of good snacks, drinks and food. An enjoyable flight. Score 10.0"
Khuyết điểm: "Return flight - The flight departed 4 hours late. The seating was so cramped my husband couldn't move his legs at all, never mind try to sleep. The staff members were not smart in appearance, some with long untidy hair, and did not interact with passengers except to hand out food. The food was reasonable. We disembarked feeling like wrecks. Score 2.0"
Ưu: "I liked the entertainment. Seats were ultimately uncomfortable. Not helped by the backs being loose."
Ưu: "The plane was late but from that point everything was fine."
Khuyết điểm: "Nothing"
Khuyết điểm: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."
Khuyết điểm: "in the airport, the gate area dirty!, bathrooms dirty, no place to charge phone. The walk to the airplane, getting aboard the plane after the gate and flight changed and delayed. Being told it was weather related on the plane and being told it was MAINTENANCE by customer service. The plane was very crowded, the flight attendants never smiled. WHen i told the attendant i was being "rained" on he said...i know its happening everywhere..... he said there was nothing he could do but get me paper towels...they never came. I was very annoyed getting off the plane walking back and forth....it was aweful. and my flight before this was no better i am VERY TURNED OFF BY AMERICAN AIRLINES RIGHT NOW."
Ưu: "eh, mediocre but usual service from a US airline. Just enough to get you from point A to B, but you’re exhausted once there."
Khuyết điểm: "too little leg room, and quite uncomfortable seats, couldn’t relax and was cramping from being unable to move more than an inch."
Ưu: "Thanks, we had a very good experience, Everything was just fine."
Ưu: "The crew were polite, accommodating and understanding"
Khuyết điểm: "The gate was changed 1hr prior to boarding despite the arriving plane having landed 3hrs prior. So with stroller and infant in toe, I had to run to change terminals/buildings. There was no assistance or prior warning regarding this from the check in staff and I made it all the way to the original terminal and gate before having to turn around. The desk staff at the gate was asked about early boarding for infants and said it would be okay but didn’t give clear instructions on boarding so I sat down and they began boarding each group 20 minutes later and did not give priority to mother’s with infants. The stroller which I brought to the gate was then tagged incorrectly with a white tag instead of a pink tag. I was later told by he crew that it meant it would go directly to baggage claim instead of being brought to the door. According to the crew, all staff know to tag with a pink tag. At every step there was blatant display of inconsideration that made an already difficulty journey, that much more challenging."
Ưu: "Good space in premium"
Khuyết điểm: "Female cabin crew were aggressive, discourteous and frankly rude to the passengers when they had to verbally communicate. I hear this so often with American cabin crew. When I started to experience this I became aware of the same trend in regard communications with other passengers. Very unattractive."
Ưu: "Dreamliner plane"
Khuyết điểm: "Terrible service from get go which continued when landing in Melbourne with hopeless Qantas."
Ưu: "Left and arrived more or less on time. No major issues."
Khuyết điểm: "Gates are way too far apart in Miami and the golf carts to get between areas seem to require reservations and long waits. Ridiculous. Most MIA staff was very rude (this wasn't American's own staff, or TSA, I should note). American stripped my group of our seat assignments (which we had selected 6 months prior) without reason and with minimal apology. No solution offered. Got middle seats but luckily was able to switch on one of the computer kiosks. Flight crew didn't seem to care that other people moved to the for-pay seats further up front (the flight wasn't full)... so why did we lose our seat assignments and get grief with not being able to select anything good? Not impressed."
Ưu: "Quick, efficient"
Ưu: "Easy checking with great Customer Care. Made my trip enjoyable. Will use again in July..."
Ưu: "The fact we arrived safely"
Khuyết điểm: "Long time to claim baggage, three hours delay, uncomfortable seats"
Khuyết điểm: "When I️ went to the gate to Ben seated they said there was overbooking, but 10 min before departure they allowed me to fly"
Ưu: "I liked arriving safely, although we were an hour and a half late"
Khuyết điểm: "American switched pilots last minute, so all passengers sat waiting in our cramped seats for about 15 minutes while pilots got situated in the cockpit. Then it was discovered a preflight mechanical check hadn't been done. So we all sat for another HOUR waiting for the mechanics to arrive and do their work. The flight attendants were unpleasant and rude."
Ưu: "Due to a strong tailwind we arrived 45 minutes ahead of schedule. Great service with attentive attendants. However the plane was older than me, no real entertainment system or outlets to plug in smart devices."
Khuyết điểm: "Plane needs to be retired or retrofitted to accommodate smart device charging."
Ưu: "I appreciated the interactive screen on the backseat, which provided me entertainment watching Doctor Who and playing Angry Birds. I also liked that the power outlet to charge my phone was more accessible on the backseat instead of below my seat, which is normally where I find it."
Khuyết điểm: "I did not appreciate that there was a device mounted below 2 of the 3 backseats in my row. Those devices cut into at least a few inches of valuable room to store a carry-on bag. At worst, I've seen 1 seat have such a device, so it was quite disappointing to see 2 seats with them, including mine."
Ưu: "I liked the way the AA gate supervisor too charge of the problem and solved it, with great deal of personal imvolvement and follow up. Also check-in crew was very much the best. I would say that AA showed the best of passages care to me. Truly outstanding."
Khuyết điểm: "Because of a mixup, though not of AA doing, I was literally forgotten at the gate. However, AA personnel showed the very best of can-do attitude and got me home for Thanksgiving. I am very proud of everyone working at AA at the TPA airport."