Tìm những chuyến bay giá rẻ từ Southeast Asia đến Hawaii

Ưu: "Nice staff"
Khuyết điểm: "More Movies and TV shows"

Ưu: "My seat"
Khuyết điểm: "Time check in maybe earlier."

Ưu: "Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive"
Khuyết điểm: "Many movies were old"

Ưu: "Flight went well and was on time. 2nd best experience for economy seat."

Ưu: "Food, service,"
Khuyết điểm: "Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad."

Ưu: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Ưu: "Everything was great"
Khuyết điểm: "Lower the price"

Khuyết điểm: "angled flat seats."

Ưu: "Good space between seats. Cleanest of the restroom. Nice crew service"

Ưu: "Comfortable business class seat. Flight was on time. That’s what I wanted."

Ưu: "Flight time was not bad, not too long"
Khuyết điểm: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."

Ưu: "Best customer service"

Ưu: "Service was exquisite."
Khuyết điểm: "No complaints."

Ưu: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Khuyết điểm: "Nothing"

Ưu: "Excellent entertainment and the crews attention made me fell welcomed."

Ưu: "Customer service was really good"
Khuyết điểm: "The food always makes it hard to eat anything the next day."

Ưu: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Khuyết điểm: "Too long and no rest."

Ưu: "The crew Service"

Ưu: "The friendliness of the crew and the comfort of the seat + size of the screen"
Khuyết điểm: "Possibly more food options could of been better, only had western or Japanese option"

Ưu: "Each seat had their own screens, and there was a small footrest available for each seat."
Khuyết điểm: "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."

Ưu: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Khuyết điểm: "The horrible JET LAG I have now lol."

Ưu: "Great service! Also, the food and beer that came with my flight was awesome."

Ưu: "Friendly crew members and prompt service."
Khuyết điểm: "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."

Ưu: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Khuyết điểm: "They every bad customer service, I never seen before"

Ưu: "The airplane and all"
Khuyết điểm: "A little bit in the sakura lounge"

Ưu: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Khuyết điểm: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Ưu: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Khuyết điểm: "Seats are too small for tall travelers."

Ưu: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."

Ưu: "Service"
Khuyết điểm: "Nothing"

Ưu: "JAL used to be a premium airline like Korean Air"
Khuyết điểm: "Now JAL is like American Air, just stuffing a greyhound full of souls."

Ưu: "The crew were all exceptionally pleasant, helpful."
Khuyết điểm: "I didn't care at all for the food."

Ưu: "Our flight TO Tokyo from Honolulu was wonderful! Our seats were spacious, the plane wasn't filled to capacity, the in-flight entertainment was the best I've ever seen, the food was amazing. On our flight BACK, the crew was still wonderful, and the boarding process is quick and efficient."
Khuyết điểm: "Aside from having to take the red-eye, the seats for our return flight were the most cramped I've ever been. My 6' husband's knees were touching the seat in front of him, and the seats were super narrow. I can't remember being so cramped in my entire life. That's really my biggest complaint, but when the flight is 6 1/2 hours, being cramped gets old really quick."

Ưu: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."

Ưu: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too!"
Khuyết điểm: "Small overhead bin. Not deep enough, I had to turn my suitcase sideways. Luckily there was no one in our middle seat or I'm not sure where they would've put their baggage."

Ưu: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Khuyết điểm: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."

Ưu: "very friendly and very helpful from checkin in to departing"
Khuyết điểm: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."

Ưu: "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
Khuyết điểm: "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"

Ưu: "The Japanese flight attentants were excellent. Entertainment was excellent"
Khuyết điểm: "I didn't like the other asian flight attendants. They were rude. Asked for water, she said we're not serving water only juice at this time. Asked for Consume or Dashi there weren't any. asked for diet coke they ran out. very small things but weren't able to satisfy our trip back to HNL."

Ưu: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."

Ưu: "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Khuyết điểm: "There was nothing I didn't like about this airlines."

Ưu: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."

Khuyết điểm: "Same"

Khuyết điểm: "Could not enjoy the music and NHK news on the plane."

Ưu: "Amazing service"

Ưu: "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
Khuyết điểm: "None"

Ưu: "Customer service was awesome and the food was good"

Ưu: "excellent seat space and excellent in-flight service."

Ưu: "My son and I enjoyed the courteous and genuinely friendly service and attention from all flight personnel paid too us to ensure a wonderful experience to and from Japan. From Hawaii JAL manager upon check in concern for my son not feeling well to the attendant realizing we spoke no Japanese to apologize and begin conversing in English, every one was pleasant and professional in desire to please us and make our trip so comfortable."

Ưu: "Everything !!!"
Khuyết điểm: "Food was very bland"

Ưu: "Almost everything"
Khuyết điểm: "Slightly delayed"

Ưu: "Crew was very friendly and the service was reasonably good."
Khuyết điểm: "Seats were not very comfortable."

Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"

Khuyết điểm: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."

Ưu: "More leg room than most flights."
Khuyết điểm: "Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly."

Ưu: "The crew was great, friendly and helpful. The food was good and the overall service on the plane was great."
Khuyết điểm: "Our flight was delayed from Los Angeles and we did not make our connecting flight in Tokyo. The next option they had was a full 24 hours later so we ended up taking the train. I tried to make adjustments to one of my flights for the return home and was told that is not an option."

Ưu: "The crew was very good."

Ưu: "Crews were great. They worked fast and helpful."

Ưu: "Good"
Khuyết điểm: "Good"

Ưu: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Ưu: "Outstanding service as always - ANA rocks!"
Khuyết điểm: "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."

Ưu: "Everything"
Khuyết điểm: "Nothing"

Ưu: "I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well."

Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"

Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Khuyết điểm: "Cabin was too warm. Seems there is no way to adjust temperature /individual air flow on a 777-300."

Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."

Ưu: "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Khuyết điểm: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"

Ưu: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Khuyết điểm: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."

Ưu: "Staff were amazing."
Khuyết điểm: "Nothing great experience!"

Ưu: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"

Ưu: "Easy checking process. Friendly staff"
Khuyết điểm: "Nothing."

Khuyết điểm: "Flight attendant didn't mention so well about drink service."

Ưu: "Excellent service."

Ưu: "Service and food were great."
Khuyết điểm: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."

Ưu: "service..service..service and ontime performance"

Ưu: "Not crowded"

Ưu: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Khuyết điểm: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"

Ưu: "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."

Ưu: "Great airline!"
Khuyết điểm: "some of the gates can be long walk"

Ưu: "The ANA stuff at Chicago airport is nice and helpful"
Khuyết điểm: "My mom has to stay seated "90 degree" the whole time from Tokyo to Chicago (NH12). The seat is broken and she cannot adjust it to a comfortable position"

Khuyết điểm: "No snaks"

Ưu: "Everything is perfect!"

Ưu: "Flight was very good - enjoyed meal and entertainment"
Khuyết điểm: "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"

Ưu: "5 stars around"

Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."

Khuyết điểm: "Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times."

Ưu: "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."

Khuyết điểm: "limited movie selections"

Khuyết điểm: "Hdhdhd"

Ưu: "Was able to request a gluten-free meal for the flight"
Khuyết điểm: "Nothing"

Ưu: "The middle seats were seperated, so I had my own arm rests"

Ưu: "pleasant service. no surprises, delays , etc. thank you."
Khuyết điểm: "why would they call it a 'hindu meal' if it includes meat?! pilot & crew a bit hard to understand when they spoke english - thick accent."

Ưu: "crew was awesome! Service was outstanding"
Khuyết điểm: "a little warm on the plane. food was ordinary"

Ưu: "The ANA crew is always exceptional. Drinks and food are constantly being provided and the crew routinely walks about the cabin to ensure passenger needs are being met."
Khuyết điểm: "For some reason, other countries do not use a number system when boarding. This often means if you're not paying attention, you could be the last to board the aircraft because a line will form almost out of thin air. Minor issue, but a systematic boarding procedure would be good."

Ưu: "Very friendly and attentive service, good movie selection on new screens."
Khuyết điểm: "TSA-style pat-down at the gate in Narita before allowed to board."

Ưu: "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"

Ưu: "Service and so much free drink."
Khuyết điểm: "Nothing"

Ưu: "Excellent food and service"
Khuyết điểm: "None"

Ưu: "The flight crew were very pleasant. The food was excellent. There we nice options for movies."

Ưu: "Food very good.. I like it. I will go again. I want to come back"

Ưu: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Khuyết điểm: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."

Khuyết điểm: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"

Ưu: "Crew is attentive to our needs"
Khuyết điểm: "NA"

Ưu: "Amazing crew and service. My kids were well looked after in business class even though my 2 year old was a little sick. Book the cook meal was excellent and great entertainment options. Seat was enormous!"
Khuyết điểm: "Nothing significant!"

Ưu: "The crew Were exceptional ."
Khuyết điểm: "If The seat recline could go down a bit more innpremium economy, that would be perfect"

Ưu: "okayish"
Khuyết điểm: "Delay could be complimented by faster speed"

Ưu: "The food selection, there is several pre-order meal based on diet or your religion"
Khuyết điểm: "The seat pitch at least 33""

Khuyết điểm: "Flight way too cold"

Khuyết điểm: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"

Ưu: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."

Ưu: "Great service!"

Ưu: "Easy red eye flight, just slept the whole way"
Khuyết điểm: "Singapore airline is always awesome. Crew professional and very caring"

Ưu: "all of SQ"
Khuyết điểm: "nothing"

Ưu: "Short flight"
Khuyết điểm: "N/A"

Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"

Ưu: "It’s worth it to pay a bit more for the extra legroom seats."

Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"

Ưu: "The trip was uneventful, with the usual excellent service."
Khuyết điểm: "Nothing"

Ưu: "Excellent service"
Khuyết điểm: "Very poor on board entertainment"

Ưu: "Efficient, comfortable."

Khuyết điểm: "Delayed 2 hours behind schedule"

Ưu: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Khuyết điểm: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"

Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."

Khuyết điểm: "I am a vegetarian and they served a chicken piece along with my main course."

Ưu: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."

Khuyết điểm: "Service"

Ưu: "Nothing"
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."

Ưu: "United miles."
Khuyết điểm: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."

Ưu: "Modern aircraft , nice crew"

Ưu: "Crews were all nice, respectful and helpful!"
Khuyết điểm: "I wanted to watch Indian movies, but I didn’t see the subtitles for most/all of them."

Ưu: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."

Ưu: "Priority line for boarding and security, reclining seats, foot stand"
Khuyết điểm: "Priority boarding not available in India, food and food choices and lackluster service"

Ưu: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Khuyết điểm: "Too cold"

Ưu: "Excellent service & comfort"

Ưu: "Food was delicious!"

Ưu: "Very comfortable great personal service. Smooth flight,on schedule."

Ưu: "Red wine was good"
Khuyết điểm: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

Khuyết điểm: "Food"

Khuyết điểm: "Need to be able to upgrade with Krisflyer Miles"

Ưu: "Good reliable SQ service"
Khuyết điểm: "I got the seat with communications box on the floor under the seat in front... no foot room :-("

Ưu: "Crew is big on service and being true professionals. Always smiling and being attentive"
Khuyết điểm: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"

Ưu: "Great service with a smile and can do attitude"

Khuyết điểm: "Too hot in plane Food really late, 1h after special meals Entertainment system archaic, age of plane All isles seats gone as soon as checkin open"

Ưu: "Great food, friendly staff, on time... what else do you need?"

Ưu: "Singapore Air is keeping up their standard which is a tough job. I give credit to them while doing so. They do have a high bar to keep. Singapore Air still pampers its travellers by providing hot towels for refreshment. Something that I don't enjoy while flying on other airlines. Keep up the good job."
Khuyết điểm: "I saw a scotch tape taping over the arm of the seat! This is rather amusing and seems unacceptable. This is Singapore Air that we are talking about. Are we saying that Singapore Air do not have any proper repair kit to fix it without using scotch tape?? Being one of the world's 5-star airline, I think Singapore Airline can do better than that. :)"

Ưu: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Khuyết điểm: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."

Ưu: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Khuyết điểm: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."

Ưu: "SGN-SIN is normally less than two hours. Business class very comfortable. I did not use the entertainment system -- it had trouble starting, by the way. Crew very attentive to passengers' needs."
Khuyết điểm: "The aircraft had landed on time. Why does it take so long to start boarding? Of course the delay in take-off snowballed, more delays were added circling the airport of SIN."

Khuyết điểm: "Same price as Singapore airlines but it's a budget flight - silk air"

"👍"

Ưu: "Private cabins in business class"
Khuyết điểm: "Better control over boarding process"

Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"

Khuyết điểm: "If they had gate number on bording pass from Doha to ahmedabad."

Khuyết điểm: "Qatar Airways... Never to expect more"

Ưu: "Crew was nice. Seat was broken for recliner."
Khuyết điểm: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."

Ưu: "The service. The friendly crew. The clean airplane and bathrooms, the food and drinks. A1"

Khuyết điểm: "Have air fresheners in toilets. Make it smell better."

Ưu: "The crew was amazing"
Khuyết điểm: "it would be better if the flight departure on the scheduled time"

Ưu: "Staff is nice and polite."
Khuyết điểm: "Need more movies choice and TV"

Ưu: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Khuyết điểm: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."

Ưu: "Cabin crew attentive, cabin quiet, seats comfortable, rest rooms clean."
Khuyết điểm: "Hot food was luke warm, portions skimpy."

Khuyết điểm: "Seat comfort"

Ưu: "The best customer service i have ever expierienced, i have overslept for my connection flight in Doha - i received full support with booking my next flight for free, pass to business lounge, and finally the upgrade for my flight from Doha to Warsaw in business class"

Khuyết điểm: "Really we enjoyed this fly"

Ưu: "crew were amazing."

Ưu: "Love the service of qattar"
Khuyết điểm: "Everything was amazing"

Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"

Ưu: "Nothing much."
Khuyết điểm: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"

Ưu: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"

Ưu: "Crew were very helpful and courteous"

Ưu: "Very nice"

Ưu: "everything"
Khuyết điểm: "Nothing"

Ưu: "The crew were nice and cautious"

Ưu: "This flight failed its purpose of getting me there on time. The delay was not due to inclement weather. Paid more than other airlines charged to get a quick flight but ended taking longer than other flights."
Khuyết điểm: "The flight left JFK almost an hour late so I missed my connecting flight to Kolkata. Was supposed to arrive Saturday morning for my Father’s funeral but would not make it on time now. A wasted and very disappointing trip! I bought a ticket which would get me there quickest but instead had an extra 8 or 9 hours with an extra stop in Mumbai and layover of 5hrs!"

Ưu: "There is a reason Qatar was ranked the best airlines last year. From service that was above and beyond, whether on the plane or in the airport and lounges. The nicest and most attentive people. Outstanding menus and comfort on the plane."

Ưu: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Khuyết điểm: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"

Ưu: "Crew and food"
Khuyết điểm: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Ưu: "Crew was courteous, plane was clean."
Khuyết điểm: "Food quality was mediocre. Very limited legroom."

Ưu: "The Qatar crew was great and the entertainment was on point."
Khuyết điểm: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"

Ưu: "Seat features. Extensive beverage and food menus. Great IFE system"
Khuyết điểm: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"

Ưu: "Overall nice"
Khuyết điểm: "Same as above"

Ưu: "Complimentary upgrade to business class."

Ưu: "Had the best flight experience of my life. Comfort, food & especially service was excellent."

Ưu: "Okay"
Khuyết điểm: "Okay"

Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."

Ưu: "One of the best flights in the past 5 years! 5 gold star service!"
Khuyết điểm: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Ưu: "Great personnels!!"
Khuyết điểm: "Overall nothing but great Service!!"

Ưu: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."

Ưu: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Khuyết điểm: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."

Khuyết điểm: "They cancelled the booking without telling about that And also they didn't prepare a place for staying The desk manager said the booking cancelled by your company"

Ưu: "Flight was on time"
Khuyết điểm: "No food selection, USB ports didn't work, passenger who didn't want to sit in her assigned center seat created a fuss and I ended up voluntarily moving to another seat. Center seats are really tight, elbows are in the way of all passengers and if you are average height you have to turn your legs at angle to sit which infringes on other passengers' spaces. very uncomfortable. Aisle next to me is so small."

Ưu: "This plane had lots of room and was comfortable. The food was good and unexpected. The amenities provided was thoughtful and useful."

Ưu: "Food is awesome and plentiful. Crew is great. Plentiful entertainment options."
Khuyết điểm: "The economy seats are just not comfortable. The entertainment system is glitchy"

Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."

Ưu: "Service and bartender."
Khuyết điểm: "Nothing"

Ưu: "The crew, the food overall experience was excellent. Special thanks to two crew members Mohammad and the other crew she was from India. I got her name unfortunately lost the paper with her name. Her name stars with G or C I think.Thank you for the excellent service."

Ưu: "The business class was okay and food was good."
Khuyết điểm: "The entertainment choice not as vast as Emirates that I always experienced"

Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"

"Audio jack in arm rest did not work right. Tried two bought headsets and did hear audio if pushing connector to side. Eventually returned headset. No Bluetooth option or on board wifi to use personal device with onboard entertainment. Attendant offered to move me but the plane was pretty full."

"Normally on time today 1 hr. delay."

"My screen wasn’t working property, nor was the headphone jack so to hear the tv/movies. So I sat without entertainment for 10 HOURS! Also, the food was completely unacceptable. I have bought better food out of vending machines. I have flown 100’s of times and I have to say this was the WORST food I have ever had on a plane. I’m quite surprised actually. I’ve flown with Hawaiian before and probably will again inter island but NEVER again for long flights. It was all so disappointing and that’s not what I expect from them."

Ưu: "Crew was knowledgeable about islands."
Khuyết điểm: "There were no precautions taken due to Covid. It felt very crowded and gave us a feeling of insecurity."

Ưu: "The flight was cancelled by the airline for no good reason, and it was hard to get the refund for the tickets."
Khuyết điểm: "Better would be to actually use the flight."

Ưu: "Always very hospitable and attentive crew."
Khuyết điểm: "Love that Hawaiian offers quite a bit of food during flight, but there are no vegan options."

Ưu: "Was easy on and off and seating was as expected"
Khuyết điểm: "Thought the whole experience was fine"

Ưu: "Friendly onboard crew"
Khuyết điểm: "Boarding and Departure was delayed without explanation. But not a big deal."

Khuyết điểm: "If we took the flight. It never happened"

Khuyết điểm: "The food was ok"

Ưu: "Appreciate it was a direct flight. The crew was friendly. However on the return flight after my checked baggage with checked my electric Clippers were not return to buy bag. I wrote several emails and made several phone calls and received no response. I bought a replacement pair but they're not nearly as good. I'm very disappointed."

Ưu: "The crew was very lovely in flight, the ground crew in Portland did as well as they could under the circumstances"
Khuyết điểm: "I arrived an hour before my flight- after boarding began they closed the doors to reboot the engines and try and "fix" a problem with the landing gear. The flight kept being delayed with no explanation of whether or not it would even fly. We were told missed connections would be dealt with but they weren't. It ended up two hours late, had I known I would have gone to eat somewhere and avoided the terrible egg mushroom thing served on the flight. After landing , many were left with no idea how to get to their destinations and no recourse. The crew was great in the flight, though. Whoever maintains your aircraft should make sure problematic aircraft not be used to transport tens of thousands of your dollars. Very disappointing, considering this was my first flight with Hawaiian, I had heard they were the best. Noteworthy though, that my trip TO Portland with your airline was top notch. The return, however , leaves me with a bad taste and I don't think I will choose it again"

Khuyết điểm: "For a six-hour flight on a non-budget airline, a breakfast sandwich and some small cookies did not make for a good in-flight meal. With the exception of the male chief flight attendant, who was very personable, I found that the rest of the flight attendants were indifferent to their passengers. On a good note: the chief CSA at PHX was an outstanding individual who made all passengers feel welcome on his airline as they waited to board the aircraft bound for Honolulu. Very rare to see that these days!"

Khuyết điểm: "I’m sure you do the best you can."

Ưu: "Absolutely"
Khuyết điểm: "Too many announcements"

Ưu: "Good experience overall"
Khuyết điểm: "Having to pay for in flight entertainment on domestic route and small seats"

Ưu: "Entire process was amazing!!!!!"
Khuyết điểm: "Nothing!"

Ưu: "I loved my experience with HA. The flight attendants and airport staff are so friendly and welcoming. The Hawaiian music and informative video are lovely touches. 1) I do NOT appreciate the $25 charge for luggage. Southwest does not charge for checked bags, and they are thriving. I think it's greedy to charge for luggage. 2) I wish they'd offer a meatless option when serving meals. So many people are plant-based now and I wish HA offered that to patrons. 3) Movies and TV in-flight should be free, as in...gratis. Other carriers offer free in-flight entertainment and HA should not charge. 4) The planes are nice, the crew is FABULOUS; truly a standout in the industry. They have that beautiful Aloha spirit."

Ưu: "Nothing."
Khuyết điểm: "While they say it has entertainment unit they don’t tell you that you have to pay for it and you have to purchase ear phones as well. Had seat 43E it doesn’t recline, pocket at back of seat broken, delayed 2hrs due to faulty PA system and compensation was a free punch cocktail."

Ưu: "Free drink at the end of the flight."
Khuyết điểm: "Paid for comfort upgraded seat and the woman next to me was large and over flowing into my seat and had a baby in her lap. The flight was full so seats couldn’t be changed. Flight attendant seemed to not care and did nothing to alleviate my concerns. For 6 hours, the other persons body was touching mine and I couldn’t recline. Why upgrade?! Picking up check in baggage was a pain since you have to wait for a shuttle to bring you to the baggage claim area, this doesn’t have to be done with other airlines apparently. Bring your own entertainment and food. I wish I’ve known all this before booking with Hawaiian. It was my first time and will be my last time booking with them."

Khuyết điểm: "We purchased tickets to Maui months in advance. We chose our seats. The morning before our flight we printed boarding passes and paid for check bags. That night, approximately 12 hours before take off I received a notice from Google stating the flight hand been cancelled. To this day I have never received any communication from the airline stating the flight was cancelled. I called Hawaiian and asked about the cancellation. After waiting for the customer service person to find out what the status was, she simply said there was scheduling issues. The best she could offer was a flight the next day. We lost a whole day of our vacation and lost a significant mount of money. Hawaiian offered no compensation and did not seem at all apologetic for canceling an entire flight at the last minute for "scheduling issues." We will do our best never to fly Hawaiian again. They clearly do not value their customers."

Ưu: "Complimentary Guava Cocktail at the end of the flight, friendly crew staff, excellent boarding system, great pilot"
Khuyết điểm: "Most movies were “paid” selections so I didn’t even bother, seats were very narrow even for a shinny person like myself. It seems that they installed more row of seats than much needed restrooms. They only had two in the back, only two in the middle of the economy section, I don’t know about the coach class and the first class cabin but as far as the economy class that was it, and that’s terrible. That is less than a half restrooms normally available on other carrier I’ve known. They should learn from ANA or Canada Air. The cabin temperature seems to be rather cold throughout the flight, yet there was no pillow (only paid one) nor blanket available."

Ưu: "Need more TSA inspector and more conveyor to keep the line going to all gates."

Khuyết điểm: "My trip on Hawaiian was an experience. The 8 hour delay on the inbound to Lanai was uncalled for - without notification of when it would depart, we chartered a flight and paid an extra 500 to get to our meeting on time. Given our bags were checked, we didn’t cancel the flight as we needed our clothes delivered to Lanai. The night before the outbound flight was to depart, I received notice that our flight was canceled. The cancellation was due to a no show in Lanai-though I did arrive in HNL. No call - no text - just an email stating it was canceled. When calling to rebook, we were told it would be a 500 rebooking fee, which, after two hours on the phone, you waived. However I was not able to select my seats until I arrived back for my layover on HNL - and therefore the seats were not what we had selected to begin with. Highly unfortunate and unsatisfactory experience."

Ưu: "The Service, crew and flight were all good, very good landing."
Khuyết điểm: "The flat bed seating was uncomfortable, I was squashed up and happy to get out of the seat on arrival. I was seated in 1C"

Ưu: "SMF is easy to get in but rental shuttles are slow to arrive early in the morning. HA crew was very good, left gate on time."
Khuyết điểm: "Online check-in was a disaster, HA’s web site is not easy to navigate. Some how KAYAK messed up the data transfer and our first and middle names were joined together. HA”s web site will not allow the user to charge personal information within 24 hours of travel. Check-in for overseas travel requires passport information, if it does not match your HA profile then you cannot pre-check-in. Calling HA support was no help. Even airport agents could not fix the issue they could at least over ride the information."

Ưu: "Priority boarding."
Khuyết điểm: "Yogurt and a piece of bread as a ‘meal’ on a 6 hour flight that ended with sitting on the tarmac for 45 min waiting for a gate?"

Ưu: "food was free direct flight, smooth ride"
Khuyết điểm: "1) quality of food below average 2) need to charge for blankets, pillows and movies- in comparing with delta, I'd prefer to have free blankets, pillows, and movies than free food 3) seats are definitely not as comfortable as delta flights (these new planes or airbuses are actually worse than the old planes, very disappointed at the quality of seats/cushions) 4) customer service check in agent at LAX was not helpful and also the phone customer service representatives (spoke to 2 different employees who were based out of the Philippines) are not helpful as I had a seat already printed and marked on my itinerary when purchasing my ticket, but when I checked in I was told that I would need to pay $80 for the seats that were originally marked"

Ưu: "The seats from a comfort standpoint and the flight attendants did an ok job"
Khuyết điểm: "Hawaiian Airlines Customer service from the bottom of the food chain up was the worst CD experience i have ever had. I had an issue and needed to get on of the reservations cancelled and get a voucher. I purchased 4 tickets but since one was in another persons name i had no jurisdiction over it according to them. They kept putting me on the line with different people in another country who had zero CS skills. Then they kept telling me that my reason doesn’t matter and that they had guidelines. And it was a pre written script because they all said the same thing. When the manager called me they basically made me feel an inch tall. Then when corporate (Hawaiian airlines) called me they told me the same thing. Basically held me hostage for my money and then sold my seat to someone else."

Ưu: "Airbus. Smooth ride."
Khuyết điểm: "Switching from Alaskan Air to Hawaiian Air in San Diego is near impossible. I got off at 9:25am and had to run out of the airport and down to another terminal, go through security again and run to gate 51 from gate 10. It is near impossible for someone who can’t sprint. I was the last one to board. Lost my window seat and luggage didn’t make it. In Honolulu I found out luggage hasn’t made it for at least three other couples flying out of BWI with these connections. This combo should not be offered when people select flights."

Ưu: "It was nice to get a small meal on the 6hour flight as well as a complimentary drink for all"
Khuyết điểm: "This was by far one of the oldest planes I have been on in several years. Gawain is known for their entertainment, but this planes had only shared screens and our radio/sound was not working including the lights and call buttons. Upon reporting this to a flight attendant, I was told they would return to work on it, but it wasn't until I reported it again that another attendant worked with us to (unsuccessfully) attempt to restart the system. In the end we just had no entertainment for the flight."

Ưu: "The staff were above and beyond. Organized, on-time boarding. The pilots were great. The seats were nice. The tropical beverage offered was lovely. We had a toddler on board a few rows up who either screeched or cried the whole time, as in 5 of the almost 6 hour flight. A REMINDER TO BRING YOUR EARPLUGS. The parents did their best, and at one point I was in the aisle with mom and baby during some turbulence and the child got sick. I let the attendant who was serving drinks know about the situation and he didn't miss a beat and helped mom and baby recover, and got the area cleaned up. It might not sound like much but it was the above and beyond that most people don't realize flight attendants take care of routinely. I appreciated that."
Khuyết điểm: "The sugary breakfast. I was so surprised that literally nothing in the breakfast did not contain lots of sugar. The bread was inedibly sweet, the nonfat yogurt was overly sweet and had a weird chemical taste. Please at least low fat. Grapes, one of the highest sugar fruits, were the only thing I was able to eat. Please consider offering low/no sugar breakfast options, and wheat free options. I would have loved a hard boiled egg and some cheese and fruit. Couldn't really figure out the entertainment screen. Couldn't get the movies to load. I wasn't that interested in the screen but others might be. Tip: the jack is in the armrest."

Ưu: "Staff were friendly"
Khuyết điểm: "aircraft was old and small for the distance and seats had zero legroom. Nothing good to watch in way of movies."

Khuyết điểm: "When I checked in i asked the agent to help me board early since I was carrying a fragile musical instrument. She said check back later. I had no seat assigned and was told I would be seated after all families were taken care of. I waited and waited and finally when everyone was boarded, I checked one last time because I was the only person left in the waiting area and the gate agent totally forgot about me. So she assigned me to a seat that had a wall in front of it and no storage space in the seat in front of me. I was livid. Thankfully I didn’t have to check the instrument but the hassle was a nightmare I really wanted to avoid."

Ưu: "Food was not great but it is always nice to have a hot meal provided on the flight and I also appreciated the Maui Brewing beer they offer during beverage service."
Khuyết điểm: "I was seated in the back row and found it difficult to rest/relax on this overnight flight from Auckland to Honolulu because the flight crew was in the back socializing very loudly to the point where it was unprofessional. I could tell that I was no the only guest annoyed by the noise.It was very inconsiderate and unprofessional to behave this way while on the job especially during the announcements that I couldn ot understand because of the talking behind me. I fly Hawaiian Airlines often and have never had this type of issue. I was surprised that none of the other crew members said anything to the noisy group of hosts/hostesses."

Ưu: "The food and hospitability"
Khuyết điểm: "Entertainment options were few and outdated"

Ưu: "Nothing"
Khuyết điểm: "You guys should put CHECK IN time on your tickets, like most do. My mom and I missed our flight by 4min!! I'm suppose to photograph my friends wedding tomorrow which I'm going to miss his ceremony AND my mom lost one day of work which is a huge deal and ONE day of being in Hawaii out of the four days we planned. I got it as a gift for her, and now were both in our apartment in orange doing nothing, when we are suppose to be arriving to hawai for the first time ever. So upset, and sad and bummed. What a let down. 41 min before our flight and there was nothing anyone could have done. I was on your site for over an hour checking all the guidelines about bags, carry ons, where we need to be and i didn't check in time at all. I just can believe this, a hotel room paid will be empty, and well be here waiting until tomorrow so we could repeat the same thing this morning. waking up at 530 a, heading to LAX in traffic from orange . why."

Ưu: "Plane was fine once boarded"
Khuyết điểm: "Seemed like workers didn't know what they exactly where doing got told several different things by different employees . They also had people doing some what seemened to be really Unnecessary stuff."

Ưu: "The flight staff was amazing! It is really hard to fly 15 hours in one day but each flight was filled with amazing flight attendants and pilots!"

Ưu: "over all the service was good, having food from LAS to HNL was nice, but why not HNL to LAS?"
Khuyết điểm: "So military gets 2 bags comp, but you have to charge them and have then find a gate attendant to reverse the charges, this is highly inefficient. Also in LAS they don't not open the Ticketing area until 2 hours before the flight, this caused a line and a crush when the gates did open. I mean we are told to arrive early to clear security but that is negated when we have to wait and hour just to get checked in and check our bags. Once again this was a highly enjoyable experience, which make these two ares stand out that much more."

Ưu: "There is a port for a USB, so you can bring a device? But then, you have to prepare your entertainment in advance which is an inconvenience...."
Khuyết điểm: "The complementary food was garbage. I am not asking for a 5 star meal from Roy's; I am asking that the food be somewhat edible. The paid snack options were few and there we no healthier choices. You have to pay for all of films, games, and movies. No WiFi on the plane. The display had issues when I tried to turn it off - it would randomly come on. The volume for the "advertisements" were ridiculously louder. In fact, they were louder than the safety announcements from the staff! Gotta pay $25 for a checked bag."

Khuyết điểm: "The security guard made me go through security twice and then pointed me in the wrong direction to the gate and made me miss my flight"

Khuyết điểm: "I was not in the system for my flight so therefore i didnt have a ticket. My trip was round trip and for some reason i was not marked as being on the original flight from honolulu to jfk so they canceled my return flight."

Khuyết điểm: "Somehow I was not assigned the seat I choose. The flight attendant offered for me to speak with an agent but I stayed in the newly assigned middle seat."

Ưu: "My experience boarding was a bit of a disaster as the boards at the airport stated an incorrect gate and reported an hour delay which was not correct. I ended up having to sprint to make the flight in a different wing an hour before I thought it was leaving. I barely made it onboard. I think this is an issue with the airport, not the airline but this is the only forum I have to state this. My experience with the crew was amazing. Very welcoming and hospitable. My experience with the airport staff was the opposite. Very unhelpful and cold. The flight went fairly smoothly, but, as is the case with most American airlines these days, the seats are uncomfortable and cramped. The inflight meal was good (for airline food) and very much appreciated on the 6 hour flight. Overall, this was a pretty typical American flying experience. Unfortunately, I was returning from flying with Asian and Australian airlines which were much more comfortable and customer-focused, so my experience on Hawaiian seemed subpar."

Ưu: "Flight attendants were pleasant. Other than that the plane was packed and the bathrooms got dirty very quickly. Food was terrible! When I booked the flight, tried to find special diet options but were not available. Flight attendant told another passenger that they don't offer special meals."

Ưu: "Hawaiian Airlines consistently deliver top-quality service for economy class. The flights are more comfortable than the average, the crew is always very pleasant. I also appreciate that they make an effort to be eco-friendlier."
Khuyết điểm: "I wish they had bigger range of food option. The entertainment system is not that broad but I don't mind, I can entertain myself on a flight."

Ưu: "The statistics of where we were and when to arrive on the screen. Flight crew was nice."
Khuyết điểm: "The flight changed from Alaska to Hawaiian airlines in San Diego. They were in different terminals way to close in time to each other. We had to leave security and go back through tsa to get to the connecting flight and missed boarding. We got to the gate at 10:05 with a flight of 10:15. They knew we were coming but still have our seats away. They told us that they couldn't delay the flight and let us on the plane. We had to wait 24 hours for the next flight with no way to get anywhere and no hotel. We slept in the airport and had to go through security again just to get to our flight. Once we boarded and were seated the gangway moved away from the plane. We waited and then the gangway came back to the plane and 4 passengers were taken off the flight. How can they delay the flight to take people off but not to let us on the plane the previous day?! My mother was born in Hawaii and our family was going to get birth place where she lived and I missed that opportunity because they wouldn't let us board because it would delay the flight. It would have delayed a 6 hour fligh for 10 minutes. Our luggage made it on the flight but we didn't. I'm extremely disappointed in the way it was handled by the ticket counter agents."

Ưu: "The crew were wonderful and the captain made a landing so perfect we didn't know we had landed!"
Khuyết điểm: "The food was disappointing. The sandwich in particular was dry and tasteless. Other passengers mentioned this too."

Ưu: "TSA is rediculous and affects how people interact with your customer servce. Your customer service in Honolulu needs a lot of work. Pointing people to a single counter person to obtain a seat on a plane after the person has already been on a 9 hour Hawaiian flight is beyond disrespectful. It is cruel. It was close to a couple of months that I had purchased the ticket and I get on the Plane in Auckland only to find I would need to process through TSA yet another time in order to get to the counter and obtain my seat. 3 hours in a TSA line allowed 20 minutes to get to that counter. I also needed to find a private space to give myself my insulin. I do not do that in public bathrooms or even my own bathroom..... but it never happened because I stood in Customs line and then Imigration line and yet again the third TSA line. I think TSA held up over 200 of us because they went to lunch. He were stopped still with absolutely no progress for over an hour."
Khuyết điểm: "You and all the other airlines need to work together and improve TSA. The counter person at Hawaiian in Honolulu was unprofessional and capricious. She preferred to service a huge dog rather than myself, even though it was my turn . She also answered a male who cut in line rather than the person next in line. She did not know what was available and did not show any compassion for international travelers. We were treated as cattle."