Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Southeast Asia đến Moscow (Matxcơva)
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Năm||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 3%.|
Mùa cao điểm
|Tháng Mười hai||Thời gian bay phổ biến nhất với mức giá tăng trung bình 6%.|
Giá trung bình cho khứ hồi
|16.595.715 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|14.825.386 ₫||trở xuống|
Giá tốt cho một chiều
|5.339.553 ₫||trở xuống|
Hãng Hàng không Quốc gia Việt Nam đã miễn trừ các loại phí thay đổi và huỷ đặt cho các chuyến bay từ Southeast Asia đến Moscow (Matxcơva). Hãy xác nhận chính sách ở trên trang web đặt chỗ.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Southeast Asia đến Moscow (Matxcơva).
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Moscow (Matxcơva) từ Southeast Asia có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Moscow (Matxcơva) với một hãng bay và chiều về bay đến Southeast Asia với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Moscow (Matxcơva) từ Southeast Asia tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "The service was outstanding! All of the flight attendants were amazing!"
Ưu: "The crew was excellent, respectful and helpful."
Khuyết điểm: "Boarding by bus is poor"
Khuyết điểm: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Ưu: "The crew is usually really good."
Khuyết điểm: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"
Khuyết điểm: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Khuyết điểm: "Nothing much"
Khuyết điểm: "The person next to me had a distinct body odor."
Ưu: "Best airline I've ever been on"
Ưu: "crew were very friendly and helpful. flight was one of the best i’ve had"
Khuyết điểm: "boarding at sydney was very confusing"
Khuyết điểm: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
Khuyết điểm: "Better food, better selection movies"
Khuyết điểm: "Reservation online"
Khuyết điểm: "Good"
Ưu: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Khuyết điểm: "I will not buy the air ticket from cheap ticket any more."
Ưu: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Khuyết điểm: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Ưu: "Very comfortable. best airline I flew on overall and was first time ."
Khuyết điểm: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Ưu: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ưu: "Entertainment ok but not newest, boarding smooth, food ok"
Khuyết điểm: "Long waiting time for baggage, food not exceptional"
Khuyết điểm: "Little or no room in Economy"
Ưu: "Spacious economy class seating and great service"
Ưu: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Khuyết điểm: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Ưu: "Everyone was very attentive and nice. The leg room is decent ."
Khuyết điểm: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
Ưu: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Ưu: "Great entertainment system for a short haul fl flight"
Khuyết điểm: "Terrible food"
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "Boarding, friendly crew"
Khuyết điểm: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Ưu: "Service was great especially the food"
Khuyết điểm: "Crew"
Ưu: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Khuyết điểm: "Nothing bad to say about this flight. Great airline."
Ưu: "crews were helpful"
Khuyết điểm: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
Ưu: "The service crew served us well. They are friendly and helpful"
Khuyết điểm: "Too many Indian movies"
Ưu: "the flight schedule are very good"
Ưu: "Non stop to HK"
Khuyết điểm: "Staff wake you up very aggressively when meal time. Other airlines leave stickers. This is a long flight, be respectful. Will avoid for future."
Ưu: "The service, kind and pleasant."
Ưu: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."
Ưu: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Khuyết điểm: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Ưu: "Crew was very friendly and good service."
Ưu: "Staff were awesome. given that my wife and son both had food poisoning."
Khuyết điểm: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Ưu: "Sound sleep"
Khuyết điểm: "N/A"
Ưu: "The entertainment 100s of movies & Shows The very good portions just right"
Khuyết điểm: "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"
Ưu: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Ưu: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Ưu: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Khuyết điểm: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Ưu: "Excellent crew service and entertainment."
Ưu: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Ưu: "Crew was very attentive and professional"
Khuyết điểm: "Return flight the movies were the same as three weeks earlier."
Ưu: "Friendly and approachable"
Khuyết điểm: "Terrible service"
Ưu: "Excellent Cabin services."
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "On time departure and arrival. Hard working crew members."
Khuyết điểm: "No slippers for long flights."
Khuyết điểm: "Better vegetarian food"
Ưu: "Very attentive and efficient"
Khuyết điểm: "They are the best and air Canada should learn from them"
Ưu: "Crew is friendly and polite. The guy at the boarding who made my day after all my nervous story with boarding pass! With his one sentence and sweet behavior the difficult transatlantic trip became more comfortable."
Khuyết điểm: "In Tbilisi there were problems with boarding pass from Doha to NYC, as they said at desk than I’ll git it in Doha without problems. The arrival was late, wat Doha’s desk they tried to give me boarding oass , but at last sent to the information desk, at that time I had only 1 hr before departure, lazy woman at dest was not so much helpful and friendly, at last I’ve got the boarding and run to the gate as crazy. It was possible to say that I can got it at the gate too"
Khuyết điểm: "The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given."
Ưu: "The customer service and food were excellent."
Khuyết điểm: "Next time I will fly business class for more space and comfort."
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "Great crew"
Khuyết điểm: "The food didn’t necessarily agree with me but it tasted good and there was plenty of it."
Ưu: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Ưu: "The attendants were great."
Khuyết điểm: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."
Ưu: "Very packed and no leg space"
Ưu: "Awesome leg room in economy. Helpful staff."
Khuyết điểm: "Main courses weren’t all the great."
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "Behavior of the crews"
Khuyết điểm: "Not enough leg room"
Ưu: "The crew was friendly"
Khuyết điểm: "Horrible flight experience and old planes without USB plug inn and no seat entertainment"
Ưu: "I got free internet on this flight: sponsored by Ooredoo. You can get 8MB for free! Breakfast was good quantity"
Khuyết điểm: "Entertainment Oryx One, lunch quantity aswell. FPML had one tray, VJML and AVML had the same packed wrap."
Ưu: "Staff was courteous"
Khuyết điểm: "My meal preference was not available."
Ưu: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Khuyết điểm: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Ưu: "Qatar airways is the best company"
Khuyết điểm: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."
Khuyết điểm: "Nothing"
Ưu: "QA is really a five starts company , and I enjoy the trip always with qatar airways"
Ưu: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Khuyết điểm: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Ưu: "Plane, crew, boarding"
Khuyết điểm: "Coach class is not for long haul flights"
Ưu: "Excellent staff, good service."
Khuyết điểm: "A Long. Trip"
Ưu: "Leg space seat near the emergency exist. Courteous staff"
Khuyết điểm: "Food quality could be better"
Ưu: "Boarding was very ease and helpful for my family while I was traveling with kids I appreciate that fact that customer service at boarding was reached out to my wife to help and make us feel great thru the process thanks"
Khuyết điểm: "No comment"
Khuyết điểm: "I did not like the fact that on now 3 flights I have lost miles, as on every flight I have tried to sign on as a member or frequent flyer and on all flights, there were no entry forms. This is also after my attempt to complete one on line, which I have had no response to."
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Khuyết điểm: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."
Ưu: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Khuyết điểm: "Nothing as such"
Ưu: "Excellent service and aircraft! Top tier entertainment and food and wine."
Khuyết điểm: "NADA!"
Ưu: "The food was perfect"
Ưu: "No problems at all!"
Ưu: "Crew was fantastic! Food was above average."
Khuyết điểm: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"
Ưu: "I was incredibly impressed with the on board crew. They were kind, efficient, courteous, thoughtful, and charismatic. They made the LONG flight enjoyable and extra comfortable. :)"
Ưu: "Best airline in the sky"
Ưu: "Leg room. Free booze. Personalized attention"
Khuyết điểm: "The thought of flying American carriers afterwards"
Ưu: "Boarding on time. Crew was very nice except food option."
Khuyết điểm: "My wife didn't get veg food she is looking for. We asked crew and they said they don't have."
Khuyết điểm: "There was no water in the flight's restrooms"
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "Excellent food with a lot of variety. Very professional crew."
Khuyết điểm: "I usually freeze on airplanes, but I was almost too warm. The plane was quite full."
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
Khuyết điểm: "Touch screens are hardly touch sensitive..you may need to replace the screens.."
Ưu: "King Hamad Airport is more comfortable and convenient than its Dubai equivalent. Staff were courteous."
Khuyết điểm: "Dreamliner has very narrow chairs. I was uncomfortable in both directions. The toilets also seem to leak or splash water on the floor. Not a nice airplane."
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "They were very supportive. Thanks."
Ưu: "The stewardess were lovely."
Khuyết điểm: "The refreshments"
Khuyết điểm: "."
Ưu: "For an economy seat, was very comfortable!! Love the food."
Ưu: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Khuyết điểm: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"
Ưu: "coach in many airlines don't offer any amenity kit emirates still provides the basics socks, ear plugs, tooth brush etc. Food and drinks are good with choices"
Khuyết điểm: "the connectivity offered by emirates and fly Dubai is not a good idea. its loss for customer to pay emirates fare and fly with Flydubai"
Ưu: "Staff helpful and courteous under difficult conditions."
Khuyết điểm: "People were allowed wheel chairs without a doctor'snote. 59 wheel chairs passengers is ridiculous. Make it a requirement wheel chair assistance required a doctor's note. And check hand luggage weight. Many bags excceeded the limit."
Ưu: "Crew were more friendly from Dubai to Sydney than on other Emirates flights."
Khuyết điểm: "Screaming kids for whole 14 hours!"
Ưu: "Hospitality, service, crew and everything was well"
Khuyết điểm: "Domodedovo sucks in all aspects. Baggage, taxi pick up, total bs"
Ưu: "Crew was very attentive ."
Khuyết điểm: "Super delayed !! Delayed time is longer than flying time. What the heck !!"
Ưu: "Footrest would make the flight just perfect."
Khuyết điểm: "No footrest. Makes it a little uncomfortable for short people."
Ưu: "More space"
Khuyết điểm: "Na"
Ưu: "Everything is really amazing about UAE, service, amenities, entertainment options, leg room."
Khuyết điểm: "Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience."
Khuyết điểm: "We reached very fast"
Ưu: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Khuyết điểm: "The food was average"
Ưu: "I like the food and entertainment options"
Ưu: "Food was good and not over salted like most airplane foods"
Khuyết điểm: "Need more recently released US movies Options are so few Not enough African movie either"
Ưu: "Cheap tickets. Airplane is A380. Good timeschedule. Good list of alcohol and drinks. Sky bar at the upper desk."
Khuyết điểm: "I have maiden upgrade from economy to business and I can’t use Emirates business lounge. Stewards forgot my starter and drink. No cosmetics set - just 3 tubes of hand cream in toilet. Services was very slow. Emirates, is it you?! No more business class in Emirates."
Ưu: "The flight was comfortable, food excellent, and entertainment system fantastic."
Khuyết điểm: "A 7kg maximum carry on weight is super low."
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "Evening thing"
Ưu: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour was good."
Khuyết điểm: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well. This is true of both onward and return journey."
Ưu: "Nice comfy and roomy seats. Excellent service."
Ưu: "Comfort, friendly crew, excellent service. Good food"
Khuyết điểm: "Nothing"
Khuyết điểm: "Baggage collection slow still waiting"
Khuyết điểm: "Multiple times I overheard the crew rudely tell elderly foreign passengers that "no this is all we have, only chicken, if you don't want that then you'll have to wait" usually this was said to someone of color and who's english wasn't very good."
Ưu: "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
Khuyết điểm: "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."
Ưu: "Our flight got delayed by 14 hrs, pf course we missed the connecting flight. We have spent mor than 24 hours in airport without any details about our connection and multiple hours in the line trying to get an answer. Ridiculous service if something goes wrong. No back up plan"
Ưu: "Very friendly and helpful crew; comfortable within the limits of economy class!"
Ưu: "Crew and service were good. Not a fan of Indian food. Ran out of alternatives. You are leaving India. Might want something other than Indian."
Khuyết điểm: "Used 2 prong headphones so you couldn't use your own which was uncomfortable."
Khuyết điểm: "They need to work on the air quality inside the cabin. Maybe an air freshner?"
Ưu: "Affordable price"
Khuyết điểm: "Unfavourable flight schedule- Midnight arrival.. tired."
Ưu: "The flight was clean and well maintained"
Khuyết điểm: "The flight was delayed by 1hr 30 so missed next flight and i had to buy a new ticket"
Ưu: "No lunch coupons or future flight discounts given"
Khuyết điểm: "Unapologetic about causing so many subsequent delays"
Khuyết điểm: "The changes of the airplane"
Khuyết điểm: "Baggage claim in Hyd took more than 2 hours"
Ưu: "Gorgeous plane, delicious food and great entertainment system."
Khuyết điểm: "My wife and I checked in together and we have identical bags, but hers did not make it to Milan BECAUSE IT NEVER LEFT NY DUE TO TOTAL INCOMPETENCE. IT TOOK 4 DAYS, 35 PHONECALLS AND INCREDIBLE PERSISTENCE TO MAKE SURE WE GOT IT BACK AND EMIRATES WAS AWFUL IN THIS REGARD."
Ưu: "Excellent take off and landing. excellent service provided."
Ưu: "Food and alcohol was plentiful especially after a long flight"
Khuyết điểm: "The 777 is a bit cramped compared to A-380"
Khuyết điểm: "I would never ever travel on Emirates They got the passenger off the plane due to a chip issue on one of the passengers British passport , all 4 passengers were stranded in Dubai for 72 hours without any help with accommodation or food , 3 passengers were kids and they were not allowed to board without any reason , finally re routed to London without a connecting flight to USA , this is day 6 and still fighting with them for a connecting flight This has turned into the worst night mare , have so far spend 948 cell phone minutes , several phone calls , several supervisors involved but no resolution I am seeking legal help in this case as I have everything on my end and still no where Also when contacted vayama booking agency , every time wait was over 45 mins to 1:50 mins , have records of all calls and wait times I was bounced back bra travel agency and Emirates and still no where"
Ưu: "Tasty food, good selection of movies, very comfortable, and clean."
Khuyết điểm: "Rude flight attendant who had a friend in the section and would talk loudly to her during sleep times."
Ưu: "I like the food"
Khuyết điểm: "I don't like the rule of luggage"
Ưu: "Everything about the flight was absolutely great. Crew, services, boarding, and available entertainment were all great."
Khuyết điểm: "No complaints"
Ưu: "Accommodating flight attendants. Easy transfer between flights."
Khuyết điểm: "The length oh the flight, but Emirates can't help that. It was 14 to 15 hours."
Ưu: "The plane looked nice and was clean, entertainment, food is only so-so."
Khuyết điểm: "Seats were too stiff (hard). Can't use my personal headphones because it doesn't support it (single plug). Food was so-so (generic and poor). Bathrooms were a mess."
Khuyết điểm: "Terrible food . Eco seats tighter than any other airline . Cattle style ."
Ưu: "Everything perfect and arrive to destination on perfect time."
Khuyết điểm: "All positive."
Ưu: "Information sharing by pilots and crew. Economy class leg room is good."
Khuyết điểm: "All good up to the level"
Ưu: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Khuyết điểm: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Ưu: "Flight was on time."
Khuyết điểm: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Khuyết điểm: "All of the less than good, obvious!"
Ưu: "Customer care was super supportive"
Khuyết điểm: "Inflight sandwiches"
Ưu: "The crew were excellent and seats were comfy."
Khuyết điểm: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Khuyết điểm: "Everything was good"
Ưu: "General flight journey"
Ưu: "Crew was friendly"
Khuyết điểm: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Khuyết điểm: "Delays, took my hand luggage into the hold,"
Ưu: "Crew was great and professional."
Khuyết điểm: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Khuyết điểm: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Ưu: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Khuyết điểm: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Khuyết điểm: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Ưu: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Ưu: "The crew!!"
Ưu: "Everything is alright"
Ưu: "Nice people and good service"
Khuyết điểm: "Not much"
Ưu: "Nice crew pilot food and beverage"
Khuyết điểm: "No wifi"
Ưu: "Efficient boarding system, clearly signposted. Professional staff"
Ưu: "The service"
Khuyết điểm: "The seats"
Khuyết điểm: "Nothing special"
Ưu: "Staff very pleasant"
Khuyết điểm: "Evening snack was not the greatest breakfast was pretty food"
Ưu: "Fast boarding"
Khuyết điểm: "The entertainment system wasn’t working for the whole 10 hour flight."
Khuyết điểm: "We did not get two of baggage at the destination."
Khuyết điểm: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Ưu: "Arrived Early!"
Khuyết điểm: "Left Late :-)"
Khuyết điểm: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Ưu: "Food was good and crew members were very nice"
Khuyết điểm: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Khuyết điểm: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Ưu: "Delayed flight but staff apologized as for safety reasons."
Khuyết điểm: "Very late arrival"
Ưu: "On time"
Khuyết điểm: "They stole my money"
Ưu: "Got to Amsterdam on time and everything was great including the staff"
Ưu: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Ưu: "was very quick"
Khuyết điểm: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Khuyết điểm: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Ưu: "Easy Boarding"
Khuyết điểm: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Ưu: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Ưu: "Eveything is well arranged"
Khuyết điểm: "Nothing"
Ưu: "The crew were pleasant"
Ưu: "Great crew service. Among the best ever."
Khuyết điểm: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Ưu: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Khuyết điểm: "The entertainment was quite dated and didn't have new movies etc"
Ưu: "Flight was efficient enough and staff were friendly."
Khuyết điểm: "It was delayed quite a bit and more on-time updates would have been appeciated."
Ưu: "Friendliest economy class service I've ever encountered."
Ưu: "Service was good"
Khuyết điểm: "Delay"
Ưu: "La ponctualité."
Khuyết điểm: "Variété des boissons proposées."
Khuyết điểm: "The food was not as usual."
Ưu: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Khuyết điểm: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Ưu: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Khuyết điểm: "N/A"
Khuyết điểm: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Ưu: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Khuyết điểm: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
Ưu: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Khuyết điểm: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Ưu: "The seat was very comfortable."
Khuyết điểm: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Khuyết điểm: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"
Ưu: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Khuyết điểm: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Ưu: "Crew was great. Seats were comfortable."
Khuyết điểm: "The airline lost both of my luggage suitcases."
Khuyết điểm: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Ưu: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Khuyết điểm: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Ưu: "The schedule and timing"
Khuyết điểm: "The airport, some of the crew, the aircraft seats, the entertainment system"
Ưu: "Crew was very friendly. Food was excellent"
Ưu: "Crew was amazing. Service and food was good."
Khuyết điểm: "Random TSA check was not needed at the end when boarding."
Ưu: "Great seat. Comfortable. Quick boarding."
Khuyết điểm: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Khuyết điểm: "Booked with my partner. Ended up sitting apart. Not good"
Khuyết điểm: "The fligh Washington delay more than a hour"
Ưu: "Didn’t like the sandwich offered"
Ưu: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Ưu: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Khuyết điểm: "Business class seating on the AirBus 318 is very cramped."
Ưu: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Khuyết điểm: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Ưu: "The staff was very nice and friendly"
Khuyết điểm: "One hour delay without any information on embarking and another hour in the plane before departure"
Ưu: "Very good male crew member. Pilot genuinely apologetic for the delay."
Khuyết điểm: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Khuyết điểm: "No offer of snack with no egg in it."
Ưu: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Khuyết điểm: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Ưu: "Crew were pleasant most of the time"
Khuyết điểm: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"
Ưu: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Ưu: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Khuyết điểm: "The crew did not announce the score of soccer cup semi final between Belgium and France"
Ưu: "Plus seat was good. On board crew was nice."
Khuyết điểm: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."
Ưu: "Free snack and drinks. Good service."
Ưu: "The service"
Khuyết điểm: "Nothing"
Khuyết điểm: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"
Ưu: "Smoothness of flight and service"
Khuyết điểm: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"
Ưu: "Crew very professional and nice food Boarding process well organized"
Khuyết điểm: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"
Ưu: "Good service all around, personnel pleasant"
Khuyết điểm: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"
Ưu: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Khuyết điểm: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"
Khuyết điểm: "They lost my luggage"
Ưu: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"
Ưu: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Khuyết điểm: "Bottom seat cushions could be a little more comfortable ."
Ưu: "No issues, quick trip, friendly staff, comfortable ride..."
Khuyết điểm: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"
Ưu: "Lovely crew, clean toilets"
Khuyết điểm: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Khuyết điểm: "I was forced to rebook my 3rd leg after taking trains in the middle."
Ưu: "Loved the movie selection and the food was good too."
Khuyết điểm: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Khuyết điểm: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."
Ưu: "Good entertainment"
Khuyết điểm: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"
Ưu: "The food was one of the plane food I've had in a long time although the jamaican veggies weren't great .. The movies and choice of entertainment was amazing"
Những hãng bay có chuyến bay từ Southeast Asia đến Moscow (Matxcơva) đã thực hiện thêm những biện pháp an toàn và điều chỉnh các chính sách để thích ứng tốt hơn với du khách. Các chính sách khác nhau tuỳ vào hãng bay.
Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Southeast Asia đến Moscow (Matxcơva)
Khẩu trang bắt buộc
Cần đeo khẩu trang khi lên máy bay, khẩu trang được cung cấp cho các chuyến bay từ Southeast Asia đến Moscow (Matxcơva)
Xếp ghế ngồi giữ cự ly xã giao
Ghế ngồi ở giữa không đặt được cho những chuyến bay từ Southeast Asia đến Moscow (Matxcơva)
Xét nghiệm trước khi bay
Xét nghiệm kháng thể, xét nghiệm triệu chứng cho các chuyến bay từ Southeast Asia đến Moscow (Matxcơva)
Linh hoạt huỷ đặt
Miễn phí cho việc thay đổi vé. Tìm kiếm những chuyến bay linh hoạt từ Southeast Asia đến Moscow (Matxcơva)