Tìm chuyến bay giá rẻ từ TP. Hồ Chí Minh tới Moscow (Matxcơva) Sheremetyevo

Ưu: Customer care was super supportive

Khuyết điểm: Inflight sandwiches

Ưu: The crew was very kind

Khuyết điểm: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Ưu: The crew.

Khuyết điểm: The time between flights.

Ưu: The crew was professional & friendly

Khuyết điểm: Food was terrible honestly, entertainment system didn't work on 1st flight.

Ưu: Professional crew. Good simple check in.

Khuyết điểm: Nothing.

Ưu: Flight was on time.

Khuyết điểm: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Ưu: Muslim food

Ưu: Planes were on time and connections made.

Khuyết điểm: One bag delayed as not put on flight and food could be better.

Khuyết điểm: It's KLM. What else do you need to know.

Khuyết điểm: Boarding was crazy. Could not everyone in the gate area.

Ưu: Pleasant crew. Appropriate and efficiently served snack.

Khuyết điểm: Boarding and disembarkation were slow.

Khuyết điểm: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Ưu: The socks offered in business were comfortable and nice looking. The red wine was good.

Khuyết điểm: The food was just average and the seat not too comfortable

Ưu: The crew was professional & friendly

Khuyết điểm: Food was terrible honestly, entertainment system didn't work on 1st flight.

Khuyết điểm: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Ưu: Flight was on time.

Khuyết điểm: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Ưu: Flight arrived on time

Khuyết điểm: No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers.

Ưu: The crew was very kind

Khuyết điểm: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Ưu: Muslim food

Ưu: The crew was very kind

Khuyết điểm: Information on arrival time was not correct

Ưu: Staff were professional and polite.

Khuyết điểm: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Ưu: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Khuyết điểm: Move the drapes a few more inches back.

Ưu: Almost everything, especially the crew.

Khuyết điểm: Don’t feel like anything should be better to be honest

Ưu: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Khuyết điểm: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Ưu: The crew was professional & friendly

Khuyết điểm: Food was terrible honestly, entertainment system didn't work on 1st flight.

Ưu: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Khuyết điểm: Flight was delayed, had to run to my next connection flight.

Ưu: Fast boarding

Khuyết điểm: Slow in refuelling, got us delayed for 40-

Ưu: Loved the smooth ride.

Khuyết điểm: Bathroom was pretty nasty

Ưu: Crew good and seat OK but not exceptional for business class

Khuyết điểm: Food was average - main course could have been better. Range of movies ok but not great

Khuyết điểm: Time

Ưu: Almost everything, especially the crew.

Khuyết điểm: Don’t feel like anything should be better to be honest

Khuyết điểm: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Khuyết điểm: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.

Ưu: Good amount of space on the plane, lots of movies to watch, good food and drink.

Khuyết điểm: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Ưu: Great crew.

Khuyết điểm: Ran out of business class meal. Substituted a Econ class.