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Mùa thấp điểm
|Tháng Một||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 3%.|
Mùa cao điểm
|Tháng Tám||Thời gian bay phổ biến nhất với mức giá tăng trung bình 4%.|
Giá trung bình của chuyến bay khứ hồi
|20.920.572₫||(giá trung bình cho 2 tuần qua)|
Ưu đãi tốt cho chuyến bay khứ hồi
Bạn không thể bay trực tiếp đến Lucerne. KAYAK khuyến nghị bạn nên bay đến Zurich (ZRH) (48,87 km từ Lucerne). Từ đó bạn có thể thuê ô-tô hoặc đi taxi.
Sân bay gần nhất là Zurich (ZRH) (48,87 km). Sân bay khác gần đó là Belp (BRN) (63,07 km), Basel Tất cả sân bay (EAP) (78,22 km), Basel EuroAirport Swiss (BSL) (83,54 km) or Thal St Gallen-Altenrhein (ACH) (106,24 km). KAYAK khuyến nghị bạn nên bay đến Zurich.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Lucerne.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Lucerne có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Lucerne với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Lucerne trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Khuyết điểm: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Ưu: "Flight attendants very nice"
Khuyết điểm: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"
Khuyết điểm: "Screaming children; not the airliners fault"
Khuyết điểm: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"
Ưu: "Food, seat OK, crew excellent"
Khuyết điểm: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."
Ưu: "Worst customer service"
Ưu: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"
Ưu: "smooth and on time with efficient service."
Ưu: "Exceptional staff, nothing too much trouble. The aircraft is new and all facitlies great. Will fly with Qatar again"
Ưu: "Good legroom, friendly crew."
Ưu: "Stopover in Doha fun. The people are so friendly."
Ưu: "Leg space seat near the emergency exist. Courteous staff"
Khuyết điểm: "Food quality could be better"
Khuyết điểm: "Crew nice alway take care customer"
Ưu: "Crew helped with my bags."
Khuyết điểm: "Lack of film choice"
Ưu: "The plane is very comfortable and the staff are friendly"
Khuyết điểm: "Nothing"
Ưu: "Space, food, service, handling"
Khuyết điểm: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Ưu: "We enjoyed the comfort, food , staff and entertainment."
Khuyết điểm: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Ưu: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Khuyết điểm: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."
Ưu: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Khuyết điểm: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Ưu: "Service outstanding"
Khuyết điểm: "Nothing"
Ưu: "Good food, good service and clean planes."
Ưu: "Everything, great airlineevrething"
Ưu: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Khuyết điểm: "The Oryx system lackedmin recent movies ....that's the only complaint"
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "In general the crew was very nice."
Khuyết điểm: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Ưu: "This flight had one of the best selections of movies I've seen on a flight.....a damn good thing given the 15-hr duration of the flight. I had so many screaming babies around me that the flight attendants helped me to move to another part of the plane. They were incredibly sympathetic and accommodating. Airlines from the USA could learn a thing or two from Qatar Airlines."
Khuyết điểm: "Small seats (I'm fat, so this is my problem really)."
Ưu: "Flawless boarding, service, food."
Khuyết điểm: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Ưu: "Much better knee space. Excellent flight, good service..."
Ưu: "They don't charge you for any seat in economy class"
Khuyết điểm: "The boarding process feels very hostile, they are not nice and you are threaded as a terrorist (while they smile at you during the process). Since a new policy of TSA according to them, you cannot take your computer with you in the plane. This means that working in your way back is very hard and you will be loosing the day which is very uneficient. But what was even worse, is that they didn't allow me to check my bag in the last connection gettting to the US, instead they made me check it from my original destination which made me loose almost two days of work without giving me a logic response on why I couldn't check my bag from my inbound flight to the US. By the way, this protocol from TSA is terrible. No internet in their flights No chargers plugs in all of their flights (including the ones that take you more than 4 hours) Lunch in their 15 hours flight is mediocre, everyone was starving since they only gave us one mini empanada."
Ưu: "Very kind and helping crew.. professional and helpfull"
Khuyết điểm: "I dont have anything to complain about"
Ưu: "I was able to sit with my family - Our original seats were not together"
Khuyết điểm: "Food choice"
Khuyết điểm: "They never gave my baby's stroller when I landed at my destination..i.e. Houston. They said I have to pick it up only at baggage claim..and I had to carry my baby with 2 hand luggages all the way through immigration until I reached baggage claim...very disappointed with this. ..Other airlines handed the baby stroller as soon as you got off from the flight.."
Ưu: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Khuyết điểm: "Nothing"
Ưu: "Boarding and Seat comfort was good"
Khuyết điểm: "Food quantity in each service was not sufficient. Food quality ok. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"
Ưu: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."
Ưu: "Crew Boarding"
Khuyết điểm: "Food Not so comfy"
Khuyết điểm: "Was told to move seat up and down repeatedly"
Ưu: "Everything was quite nice. The TV screens were working for all the seats! Though I did not give my meal preference earlier, they still accommodated my request. Doha airport is quite nice and modern. Crew was helpful."
Khuyết điểm: "I wish Quatar had a direct flight between Chicago and Indian cities such as Delhi and Mumbai. I can understand that Doha is their hub, but such a flights would be really good for me as I always want to reduce my layovers. (I noticed that most travelers in my Delhi to Doha and Doha to Chicago flights were Indians, hence my request makes sense.)"
Khuyết điểm: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"
Ưu: "Plane wasn't full, which was nice."
Khuyết điểm: "Boarding was a mess. Starting the pre-boarding process into an area without a restroom was horrible. Not allowing us to bring a water bottle on a 14-hour flight was cruel. Movie selection could be better. Additionally, it seems like the Qatar airport is becoming more like a US airport. Agents were barking orders and the pre-boarding process was slow. It was not a good start to the flight."
Khuyết điểm: "I am hard of hearing. It would be appreciated it you would offer more movies with English subtitles."
Ưu: "boarding was okay"
Khuyết điểm: "BA operated flight. cannot compete with Qatar Airways, even if the ticket is a Qatar ticket."
Khuyết điểm: "Only 1 meal on a six hr flight was stingy. - not even snacks. Unfriendly staff. No opportunity to choose seats despite checking in online the day before - we were allocated 2 adjacent seats but there were none others shown as available on the entire aircraft."
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "Very generous with drinks and water to prevent dehydration. Two very good meals. Professional and courteous crew. Some unoccupied seats allowed passengers to spread out."
Khuyết điểm: "Plane was a little too warm."
Ưu: "Very good connection, big entertainment selection."
Khuyết điểm: "The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold."
Ưu: "Crew did their best"
Khuyết điểm: "Plane entertainment was outdated and poor. Plane itself is also lacking comfort"
Khuyết điểm: "More leg space"
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Adequate leg room, which is very important in a long haul flight. Punctual."
Khuyết điểm: "We had lunch and then breakfast, skipping dinner. Considering we were in the place for 14+ hours, dinner instead of either breakfast or lunch would have been good."
Ưu: "We always fly with Cathay. Usually 2-3 times per year and feel the staff are professional and service is extremely good. I recently fractured my ankle and staff provided excellent assistance."
Khuyết điểm: "The breakfasts for economy passengers is shocking. This has not always been the case. However, Now it is presented in a card board box and of very poor quality."
Ưu: "I was put on an earlier flight as they had a window seat available. Leg room was good, and the food and movie offer was better than last time."
Khuyết điểm: "I was pushed to a later flight with another company because the plane was overbooked."
Khuyết điểm: "The system was unsatisfied by me, they made my name wrong on The ticket and say that was a flaut to me and I have to bear the extra cost to onboard. I never use it and recommend everybody not to use it anymore."
Khuyết điểm: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"
Ưu: "Staff onboard were extremely helpful."
Khuyết điểm: "Cathay Pacific lounge (The Peir) didn't broadcast boarding announcements so we nearly missed it."
Ưu: "I liked the movie selection they had for entertainment—many choices. Most of the staff were very friendly, but there was a bit of a language barrier which made it a little difficult to ask for something. They are also attentive, so if you press your call button, you don’t have to wait half an hour until someone helps you."
Khuyết điểm: "Most of the meals were awful. I barely ate on the flights (except the dessert), but how good can airplane food be really... The seats are pretty tight and uncomfortable. They are too upright, making it very difficult to sleep. On one of their planes, the seats didn’t recline at all. I recommend paying a bit more for extra leg room ($150) or flying business or first class even (for long flights)."
Ưu: "Fast and on time"
Ưu: "The food was really good. Warm and the bread/pastries always tasted really fresh. Good inflight service."
Khuyết điểm: "Ran out of snacks during the flight"
Ưu: "The seats were comfortable in both flight , HK airport is clean , washroom are clean ,"
Khuyết điểm: "The costumer service of pasific airline in HK airport and in Perth airport , were not skilled , I asked them many time if they can help me in my 10 hrs waiting time in HK airport with a food voucher or access to their lounge for rest and fresh in up , they said you bought your ticket this way and you accepted it , no voucher no access to lounge unless if you are business or first class !!"
Ưu: "Left on time arrived early. Staff excellent."
Ưu: "The flight was not full so it was a very comfortable flight. We enjoyed the dumplings for breakfast!"
Ưu: "Given we were in economy for a 15+ hour flight, things went very well. Seat was okay, food better than average, entertainment was reasonable."
Khuyết điểm: "I didn’t like that I was in economy, and would have preferred business, but that’s what I paid for so all is well."
Ưu: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
Khuyết điểm: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"
Ưu: "Staff were superb from check in to landing. Service from MAN to HKG was impeccable."
Khuyết điểm: "Seat was a touch faulty"
Ưu: "Overall is ok"
Khuyết điểm: "Boarding. On the way back to SF from HKG, instruction was not clear perfectly; it made me confusing I did not know which line was correct to get on board!!"
Ưu: "Tiny chocolate"
Khuyết điểm: "Everything wlse"
Ưu: "A very enjoyable flight experience, everything was very smooth."
Ưu: "Food better than qantas Good leg room Very attentive attendants Good range of movies"
Khuyết điểm: "It was pretty good for the price"
Ưu: "Good and hospitality were top notch"
Khuyết điểm: "Plane late to arrive and crew couldn't make up the time"
Ưu: "One of the better airlines for a reason, great overall"
Ưu: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Khuyết điểm: "Delay from hk to osaka :( but understandable due to technical issues ans weather"
Khuyết điểm: "A white hair found inside the main course. The crew return it back to you."
Ưu: "Boarding was quick and efficient. Crew did their job pleasantly ."
Khuyết điểm: "Food was very ordinary, not up to what I expect in business class."
Khuyết điểm: "Cramped seats."
Khuyết điểm: "Same as above"
Ưu: "Nice crew. Economy seats ok."
Khuyết điểm: "Really bad food. Ran out of noodles for breakfast and had the worst 'eggs""
Khuyết điểm: "I was seated at the last seats and by the time it was my turn to choose from the menu, there was none left but just one option for me. Hope Cathay pacific will add extra food selections to accommodate passengers in the last seats."
Ưu: "Cathay's new plane's are great. Comfortable, lean back quite a bit, and have good entertainment."
Khuyết điểm: "I wish they had a closer spot to immigration at Haneda. It's always a 10 minute walk."
Ưu: "Usual Cathay high standards - which is what one expects."
Khuyết điểm: "Older A330 for short haul so not lie flat seats. Older IFE. Food, oddly, not great today (unusual for Cathay)."
Ưu: "hospitality is very good.comfortable journey."
Ưu: "Service and courtesy"
Ưu: "Cathay Pacific provided excellent service."
Ưu: "They gave 250 ml bottle water each on breakfast and dinner I like that . The crew members were helpful and friendly"
Khuyết điểm: "There was less choice of movie. It would be good if they add more Bollywood movies and movies with more than 4 rankings."
Ưu: "Luggage allowance, in-flight meals, good flight, arrived early"
Khuyết điểm: "Cabin a bit "dull""
Ưu: "The plane actually arrived an hour earlier than expected."
Ưu: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Khuyết điểm: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."
Khuyết điểm: "Nothing"
Khuyết điểm: "Child in seat behind hitting screen in back of headrest (play a game on it) while I was trying to sleep in the middle of the night"
Ưu: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Khuyết điểm: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents. Strange security protocols, going through security transfer between arrivals and departures in Hong Kong, then an additional security bag inspection in the boarding way just prior to getting on the plane."
Ưu: "Timeliness, Ease of boarding and friendliness of crew."
Khuyết điểm: "food was OK."
Ưu: "Good collection of entertainment options"
Khuyết điểm: "Biggest gripe: No onboard wifi. As a business traveller, this is important to me."
Khuyết điểm: "The ground staff should give us options before, not waiting until we are in Hong kong"
Ưu: "Crew was genuine and proactive in helping passengers"
Khuyết điểm: "Food portion too little"
Ưu: "I like the snacks and the ice cream"
Ưu: "Nice service!"
Ưu: "Service in wheel chair people"
Ưu: "Very good service from the flight attendants. They are very polite and friendly."
Khuyết điểm: "The food was not delicious."
Ưu: "The seat was comfortable."
Khuyết điểm: "The entertainment system was not working"
Ưu: "Food was fine"
Khuyết điểm: "delay time and Istanbul airport"
Khuyết điểm: "Not enough movie varieties"
Ưu: "Turkish Airlines is a wonderful airline. They treat all there passengers well. The food was excellent and the cabin crew was multi lingual, pleasant and helpful. They made a long flight very comfortable and pleasant."
Khuyết điểm: "I wish the seats had more legroom in economy class."
Ưu: "Purchase value"
Khuyết điểm: "Economy seats are a bit tight"
Ưu: "Worst flight"
Khuyết điểm: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."
Ưu: "Extras provided - eye mark, socks etc"
Khuyết điểm: "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"
Ưu: "Excellent customer service, crew always helpful and glad to please."
Khuyết điểm: "Atatürk airport link too confusing and decreased my flight experience"
Ưu: "I upgraded to business class at a somewhat reasonable fare ($999.00) additional. Experience was much better than in Economy."
Ưu: "The staff!"
Khuyết điểm: "The turbulence lol"
Ưu: "Ground & air crew was very cooperative & nice"
Khuyết điểm: "."
Ưu: "I'm still in turkey. Never flying your airline again delayed missed connecting flight."
Khuyết điểm: "Everything it was awful. Late"
Ưu: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."
Ưu: "The counter in Kuwait was very kindly with my because I have disabled boy"
Khuyết điểm: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"
Khuyết điểm: "They lost one of our bags."
Ưu: "The boarding was fast and smooth"
Khuyết điểm: "The food"
Ưu: "Staff was very good"
Ưu: "Crew members were nice People were good at check in as well"
Khuyết điểm: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"
Ưu: "Staff were all amazing, meals pretty good for airline food, plenty of tv, movie and music options to stay occupied for the long trip."
Ưu: "Gave us direct flight back to Singapore in premium economy seats."
Khuyết điểm: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
Khuyết điểm: "I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight ."
Ưu: "Nice service, good food and resolving issues"
Khuyết điểm: "The fly arrived to late to Istambul which did not help much for the activities we were plannig.... space too small between seats"
Ưu: "Flight was very punctual (actually early enough to cause problems with being collected on arrival), despite being full, there was ample space. The food was very edible, brings service was sufficient and the crew were friendly and helpful."
Khuyết điểm: "The gate was a good 15-20 minutes walk from the main duty free area of the terminal with not much signage indicating this. The touch function on my inflight entertainment screen lagged a bit and there was no USB charging offered"
Ưu: "The saving grace for the trip was my segment of flight from Istanbul to Antalya. Excellent seating, service and overall experience. Thank you."
Khuyết điểm: "The flight departed late from LAX thus making me miss my connecting flight to Antalya. It was a long and tiring experiencing for a 74 year old women. Seats on the airplane were so small I could barely get in an out of them. No one to direct me at the gate in Istanbul and explain where I needed to go. Food very ordinary compared to other flights I've taken with Turkish airlines. Thought I was on a different airline flying from Istanbul to Antalya. That segment was excellent."
Ưu: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Khuyết điểm: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."
Ưu: "Food, entertainment system"
Khuyết điểm: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."
Ưu: "Entertainment System, Food"
Khuyết điểm: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"
Ưu: "Usb chargers"
Ưu: "Was surprised to get a full meal on such a short flight. Very good food."
Khuyết điểm: "Pretty average flying experience. The plane looked older, but that's nothing unusual"
Ưu: "Nothing in particular"
Khuyết điểm: "The food service was really bad. Not happy with the meal choice."
Ưu: "Better food and service than other airlines on which I've traveled recently. Loading passengers was disciplined and speedy. Staff very helpful. Istanbul airport is great for a long wait. If you go to a gate waiting area with no flight soon, you can stretch out and sleep. Good English-language bookstore."
Ưu: "Foods and Services of Flight attendants ar so good.. The best flight service compare with the US flights."
Ưu: "I liked the space I had in my seat."
Khuyết điểm: "Being surrounded by 8-10 babies who were consistently crying, being delayed almost an hour, my TV didn't work, and the food was terribly bad more so than usual."
Khuyết điểm: "My mother has immobility issues.. the website did not have a section for handycap I had to tell the airlines we got to the gate.. all other websites like Expedia has this option.. disappointed"
Ưu: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Khuyết điểm: "Really nothing."
Ưu: "The entertainment options, food, toiletry bag"
Khuyết điểm: "Stuardess service is very poor. For a 13 hour flight I would expect to have more than 2 beverage visits. Also, I ended up taking my requests to a first class stuardress since the ladies in coach didn't respond to me. I was also appalled to have my connecting flight delayed for over 24 hours without proper notification."
Ưu: "I liked that it wasn't so crowded on the plane and that I had a window seat. I appreciated the meal and beverages offered."
Khuyết điểm: "There wasn't an option to select what I wanted to watch or hear during my trip."
Khuyết điểm: "No gate number on boarding pass from instambul to tirana. Very confusing ."
Ưu: "'we took of late. I WAS PROMISSED ON THE PLANE THAT SOMEONE WILL ASSIST ME TO GET TO MY CONNECTION . IT DIDNT HAPPEN . I LOST MY CONNECTION AND WAS TREATED AT THE DESK AS A VAGABONED. THE PERSON WAS RUDE AND HE YELLED AT ME ! IWAS AFFRAID TO GO TO THE CITY AND STAYED IN AN HOTEL IN THE AIRPORT THAT COST ME 138E SHAME ON THEM ZEHAVA TELEM GILLADI"
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Ưu: "The wheelchair crew took my old mother of 70yr old njoh rose enjoh all the way to connect Zurich flight when she highlighted from Chicago O'hare flight to Istanbul. I give kudos to the wheelchair team at A300 Istanbul international airport atuku"
Ưu: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Khuyết điểm: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."
Khuyết điểm: "Seat was small and squeezy. More variety for food needed."
Ưu: "There was free movies to watch along with a travel bag."
Khuyết điểm: "The food options were not good for vegetarians or vegans."
Ưu: "The boarding was quickly. The crew very kindly"
Khuyết điểm: "The seat are small. The food has a lot of salt and bread."
Ưu: "Good food great passenger service."
Khuyết điểm: "Having to take a bus to plane"
Ưu: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Khuyết điểm: "Seats could be more comfortable. Headphones are really not very good quality. Touch screen difficult to use (not very responsive to touch)."
Khuyết điểm: "Flight was very late departing, despite arriving on time. No excuse other than simply inefficiency. No drinks offered, during 45 min flight. No headphones given for entertainment."
Ưu: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Ưu: "food is always great, even if my flight is two hours or less. seats are comfortable and I enjoy the leg space."
Khuyết điểm: "Same as above"
Ưu: "Luthansa flight was very good. On time, and best quality"
Ưu: "Always enjoy Lufthansa flights - Seemed a bit hectic this time"
Khuyết điểm: "It took me 25 hours to get back home, multiple flights, lost luggage, and overall a disaster of a trip home. I was supposed to arrive in DFW at 2:15 p.m. and did not arrive until almost 2:00 a.m. My luggage came to a different terminal and did not arrive with me. In the end everything was okay but it was not a pleasant trip"
Ưu: "Smooth fast flight with good service!"
Khuyết điểm: "Late taking off which happens, but they tried to make up the time in the air as much as they could on a short flight,"
Ưu: "Nice light snack and refreshments offered. Quick boarding and friendly staff."
Khuyết điểm: "They were vague about the security procedures. Minimal entertainment."
Ưu: "The crew were very helpful and friendly"
Khuyết điểm: "The flight was delayed"
Khuyết điểm: "Our flight from Tel Aviv on Lufthansa was 20 minutes late. We only had 40 minutes for our connection in Frankfort but made it to the gate 5 minutes early. The gate was closed 10 minutes early and they would not let us on. There were 17 of us, 10 of which were children. They would not let us on BUT we’re able to spend 30 extra minutes at the gate, not on the tarmac, to remove all of our luggge off the plane. It would of taken them less than 10 minutes to let us in the flight. I don’t even know what to say about the complete lack of any competence."
Ưu: "overall experience is great"
Khuyết điểm: "seats would have better"
Khuyết điểm: "My bag no arrived"
Ưu: "Munich airport is very well organized."
Ưu: "Poor customer service dealing with bag delayed for 5 days, almost all of my holiday was over by the time the bag came and I was promised my bag would arrive on day 2, 3 and 4. Didn't arrive til 5th day"
Khuyết điểm: "Late baggage, incompetent staff who each told me a different lie about when the bag would arrive"
Ưu: "Early flight, from getting on the plane to out at bag check it took less than an hour! Flight was not full so middle seats were also free."
Khuyết điểm: "Nothing, great flight!"
Ưu: "Friendly crew. Flight left on time"
Ưu: "excellent service and crew"
Ưu: "Great Service Great Stuff will continue with LH in the future"
Khuyết điểm: "Plane closed the gate two hours before departing. Should have waited for passengers delayed by weather and lack of a sufficient ground crew."
Ưu: "Spare seat next to me"
Khuyết điểm: "Could have done with pre dinner drinks a bit quicker"
Ưu: "Smooth ride. Almost made up some flight time......"
Khuyết điểm: "No entertainment, Two hour delay......almost missed our connecting flight."
Ưu: "A bit of a delay but annoucements and alerts were perfect! Felt well informed, every step of the way. Crew was pleasant and efficient. Smoothe flight! Will be a pleasure to fly with you again!"
Ưu: "I am so angry and annoyed with Kayak! You are thefts and lyers! I got the tickets from your site where NOWHERE were mentioned « no laggage included ! At my suprrise we had to pay extra money to check in our laggage. I will never again will book thru your site and will always tell everyone how dishonest are you are. Your telephone support staff is unsupportable ! The best to get tickets directly through the flying company, their sites are honest and correct!"
Khuyết điểm: "I hate KAYAK since they are dishonest and not reliable ! Never again.I have nothing against LUFTHANSA !!!"
Ưu: "No delay and the landing is smooth"
Khuyết điểm: "There was nothing I did not like about my flight"
Ưu: "Friendly crew."
Khuyết điểm: "Plane was delayed almost two hours due to fog but I can't blame Lufthansa for that"
Ưu: "Really pampered."
Khuyết điểm: "Baggage allowance was less."
Ưu: "The cameras on the outside of the plan are fantastic!"
Ưu: "The crew was excellent, friendly, and attentive, especially paying attention to my kids. The pilot and his crew did a great job during the flight as well. Thank them all for a pleasant and safe flight!"
Khuyết điểm: "The only concern I have is regarding the diet. During the shorter flight, from Budapest to Frankfurt, the stewardess informed me that she couldn't get me gluten-free meal/snack. I understand that catering to special diet needs is not easy but following a gluten-free diet is not my choice, it is something I need to deal and live with on a daily basis. I felt disappointed since I had a long trip ahead of me, and I know that I, just like all the other passengers, had paid for the flight that should include the meal as well. Thank you for reading my concern and trying to see it from me, the passenger's point of view."
Ưu: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Khuyết điểm: "Nothing"
Ưu: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Khuyết điểm: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."
Ưu: "Staff was very friendly and caring."
Khuyết điểm: "No entertainment and half sandwich with some cookies was the only food we got."
Ưu: "free upgrade to business class :)"
Khuyết điểm: "Nothing"
Ưu: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Khuyết điểm: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."
Ưu: "Had no problems. Was a comfortable flight."
Khuyết điểm: "The 1-star responses correspond to N/A. Mt flight was :30."
Khuyết điểm: "Plane transfer and customs at Frankfort were the worst I have ever encountered. Had to go so far between the two gates that had the flight from Seattle not been 30 minutes early and the plane to Barcelona posted as 10 minutes later than originally stated, we would have missed the connecting flight."
Ưu: "Selection of movies in the entertainment section."
Ưu: "Munich airport is convenient and boarding went smoothly"
Khuyết điểm: "This was an SAA plane, not Lufthansa. I have only had excellent service on Lufthansa. This flight again did not have a functioning entertainment system. I asked for this to be addressed and the SAA crew ignored the request and in the morning looked surprised to find out that several of the TV monitors had not worked at anytime on the flight. Not impressed."
Ưu: "Larger than expected in room. Lots of movie options. Food was pretty good"
Khuyết điểm: "Layover was short so they said to tell the crew and they would help. They did not. Missed my connecting flight due to their delay leaving Frankfurt and no assistance given."
Khuyết điểm: "Patronizing crew."
Khuyết điểm: "The fact that the person in front of us could push her seat back to the point that the TV screen was up in my mother's face. Just because someone has paid extra for a better seat, does not mean they should inconvenience elderly people (who are less flexible in moving further back). This creates a poor environment. Please consider not having your seats recline to the point where they make the person in the seat behind, extremely uncomfortable."
Ưu: "The staff were great. Food (sandwiches) and drink were included in the service. Music entertainment was included at no extra charge."
Khuyết điểm: "All good. United and USA domestic carriers need to learn what to do from lufthansa."
Khuyết điểm: "The food was terrible, boarding was chaotic, only ten movies to choose from."
Ưu: "Every thing"
Khuyết điểm: "Nothing"
Ưu: "very friendly, professional crew."
Ưu: "Why am I getting this email. I am not this person taking this trip..I'm frustrated with this ...I talked to the the airline already numerous times and still I am getting emails from Lufthansa and kayak."
Ưu: "Lots of movies"
Khuyết điểm: "£20 for unlimited wifi. Ridiculous"
Khuyết điểm: "Nothing."
Ưu: "Everything was clean and well organized."
Khuyết điểm: "The flight was delayed 1 1/2 hours."
Ưu: "Good flight, arriving well on time."
Ưu: "Snooth and efficiënt with a KLM service"
Khuyết điểm: "No entertainment"
Ưu: "Nice flight ...was comfortable travel ...good food.Thanks"
Khuyết điểm: "No such things"
Ưu: "Good entertainment options. Nice flight attendants"
Khuyết điểm: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Ưu: "Interior of the plane was clean. Smooth landing."
Khuyết điểm: "Pilot did not avoid turbulence"
Khuyết điểm: "Flight departed 35 minutes late"
Ưu: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Khuyết điểm: "The movie selection did not seem extremely varied."
Khuyết điểm: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Ưu: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Khuyết điểm: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Ưu: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Khuyết điểm: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Ưu: "Food was good and crew members were very nice"
Khuyết điểm: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Khuyết điểm: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"
Ưu: "Delayed flight but staff apologized as for safety reasons."
Khuyết điểm: "Very late arrival"
Khuyết điểm: "Food"
Ưu: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Khuyết điểm: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Ưu: ".Very much on time with pleasant service."
Khuyết điểm: "Can nit find much fault fir a short run!"
Ưu: "Good flights. Good prices."
Ưu: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Khuyết điểm: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Ưu: "Comfortable seats. Warm plane with happy staff."
Khuyết điểm: "Maybe a second sandwich option for food, not everyone likes cheese."
Ưu: "Just great crew."
Khuyết điểm: "Not comfortable at all and will not book KLM again."
Ưu: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Khuyết điểm: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."
Khuyết điểm: "At some point the luggage was lost. here."
Khuyết điểm: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
Ưu: "Good efficient flight crew friendly and helpful"
Ưu: "Service provided by the staff"
Khuyết điểm: "The navigation of the entertainment system is not very friendly"
Ưu: "quick and relaxed"
Khuyết điểm: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Ưu: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Ưu: "Very little if any."
Khuyết điểm: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Ưu: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Khuyết điểm: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"
Khuyết điểm: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."
Ưu: "I really like the spaciousness, the plug ins and general service"
Khuyết điểm: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Khuyết điểm: "Long stop over at Schiphol. Too Long!!!!"
Khuyết điểm: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Ưu: "No chargers or tv on planes"
Khuyết điểm: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Khuyết điểm: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Khuyết điểm: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Ưu: "The staff was fast and curteous."
Khuyết điểm: "There is not anything to complain about besides the usual discomfort of travel."
Ưu: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Khuyết điểm: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Ưu: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Khuyết điểm: "Nothing. This is filler text to meet min characters."
Ưu: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."
Ưu: "Flight attendants were friendly, but they only had limited resources to work with."
Khuyết điểm: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Ưu: "Spacious cabins, friendly service"
Ưu: "Seat space was good for a short flight, inclusive of free snack and drink."
Khuyết điểm: "Too much overoverhead luggage."
Ưu: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Khuyết điểm: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
Ưu: "Excellent service and comfortable flight"
Khuyết điểm: "Flight delay roughly an hour"
Ưu: "Overall very nice flight, even comes with free drink and snack"
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