Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay đến Lucerne
Mùa thấp điểm
|Tháng Chín||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 3%.|
Mùa cao điểm
|Tháng Tám||Thời gian bay phổ biến nhất với mức giá tăng trung bình 4%.|
Giá trung bình cho khứ hồi
|19.870.942 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|15.801.362 ₫||trở xuống|
Giá tốt cho một chiều
|10.243.814 ₫||trở xuống|
Bạn không thể bay trực tiếp đến Lucerne. KAYAK khuyến nghị bạn nên bay đến Zurich (ZRH) (48,87 km từ Lucerne). Từ đó bạn có thể thuê ô-tô hoặc đi taxi.
Giá vé máy bay rẻ nhất đến Lucerne từ Việt Nam trong 72 giờ qua là 10.851.305 ₫ cho vé một chiều, và 109.307.608 ₫ cho vé khứ hồi ở đường bay từ Hà Nội đến Lucerne. Đường bay phổ biến nhất là từ TP. Hồ Chí Minh đến Lucerne, và giá vé rẻ nhất cho đường bay này trong 72 giờ qua là 21.180.476 ₫ cho vé khứ hồi.
Sân bay Zurich cách trung tâm Lucerne 49 km. Xem trên bản đồ.
Hầu hết khách đến từ Việt Nam đều cần phải cung cấp kết quả xét nghiệm âm tính COVID-10 và/hoặc cách ly để vào Lucerne.
Đọc thêm về những hạn chế đi lại đối với Lucerne
Khách từ Việt Nam không bị buộc phải cách ly sau khi vào Lucerne.
Khách đến từ Việt Nam cần phải trình ra kết quả âm tính RT-PCR (NAAT) hoặc Kháng nguyên (xét nghiệm nhanh) được thực hiện 72 giờ đối với RT-PCR (NAAT) và 48 giờ đối với Kháng nguyên (xét nghiệm nhanh) trước lúc khởi hành đi Lucerne.
Những quy định hiện thời cho du khách đã tiêm vắc-xin và muốn đến Lucerne:hầu hết khách đến từ Việt Nam có thể vào Lucerne nhưng vẫn phải cần cung cấp bằng chứng cho xét nghiệm âm tính COVID.
Khẩu trang:Bắt buộc ở những không gian công cộng, môi trường khép kín và phương tiện giao thông công cộng.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Lucerne.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Lucerne có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Lucerne với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Lucerne trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "The flight crew heard word we were headed to Japan for our wedding. They quiety prepared a card and a beautiful bouquet made out of candies and straws. Absolutely brilliant and so sweet to receive such a from-the-heart gift. Thanks to the wonderful staff on the March 31st 2016 flight. We were truly blown away and so grateful for the wonderful service and welcome."
Ưu: "Friendly staff. Service was good. 2 full meals including ice cream. Need more choice of movies. Seats were comfy as they could be for Economy class. Pillows & blankets included."
Khuyết điểm: "Web checkin wasn't very good. We have 3 people in our family & originally booked the tickets at the same time. When it came time to do the web checkin (24 hrs before flight time) the system didn't allow us to check in at the same time & the seat availability was VERY limited. Was nervous that we weren't going to sit together but fortunately everything worked out & we were all together in the same row. We flew Economy class."
Ưu: "I can't really think of anything I liked much about that flight other than to say Thank God we landed safely."
Khuyết điểm: "The flight was overbooked. It was a cramped flight. We had problems with the landing gears and had to be pulled off the Tarmac by firefighters. It was quite a frightening experience."
Ưu: "ANA operated flight was good - new plane, comfortable seats, good food, good service"
Khuyết điểm: "Entertainment options could be improved - for ANA flight, there weren't very many English-language movie options. It was mostly just action movies and none of them were very appealing to me"
Ưu: "The service was fantastic and friendly. I will definitely fly ANA on all my trips between Beijing and Tokyo."
Ưu: "Staff was courteous, comfortable flight"
Ưu: "ANA people on ground and on board all have super service quality."
Khuyết điểm: "putting much older airplane with new airplane in one connecting flight trip, unavoidably make the contrasts standing out."
Ưu: "Pilot did a beautiful landing."
Khuyết điểm: "Nice flatbed seats but better if there was more space between seats for privacy and also for middle person to get in/out without disturbing aisle person. Crew not as friendly as first flight leg."
Ưu: "The crew was friendly."
Khuyết điểm: "Everything else."
Ưu: "Awesome crew"
Khuyết điểm: "Old seating"
Ưu: "Time is good."
Khuyết điểm: "With long flight these two are a must ! Food is very limited and needs to have more movies."
Ưu: "Always excellent Japanese service."
Khuyết điểm: "No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft."
Ưu: "Almost everything"
Khuyết điểm: "Slightly delayed"
Khuyết điểm: "add low carb meal option please!"
Khuyết điểm: "Great"
Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Khuyết điểm: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Ưu: "The crew was very good."
Ưu: "Crew was amazing and very comfortable seat"
Khuyết điểm: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Khuyết điểm: "Good"
Khuyết điểm: "If flight wasn’t delayed."
Ưu: "Crews and services."
Khuyết điểm: "My seat."
Ưu: "Plenty of legroom in economy."
Khuyết điểm: "Vegan food option unimaginative. Tomatoes used in every dish!"
Khuyết điểm: "Nothing"
Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"
Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Ưu: "The service was exceptional"
Ưu: "Slept much of the time"
Khuyết điểm: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
Ưu: "Overall the service was good."
Khuyết điểm: "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Khuyết điểm: "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."
Ưu: "The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean."
Khuyết điểm: "The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect."
Ưu: "Great service by the crew! Excellent food and flight was on time,"
Khuyết điểm: "Film and movie offerings and music entertainment while on board should be improved with more selections."
Ưu: "The quality of your aircraft. Clean, modern, plenty of leg room. The check in agent in Manila, Arnel (or maybe Armel) was especially helpful and accommodating."
Khuyết điểm: "Pax are advised to show up at least 3 hours before flight. My wife and I showed up 3hrs 45 min before takeoff. There were perhaps 40 to 50 people already in line ahead of us. But no checkin counters were open. The first check-ins began 3 hours prior to take off. By that time the line was backed all the way out into the main corridor. It would be MUCH better for ANA and the customer to begin the checkin process 3.5 to 4hours prior instead of 3."
Ưu: "Food and service was excellent."
Khuyết điểm: "Seats in economy were narrower than other airlines."
Ưu: "ANA is a great airline with a decicated group of professional. I love flying with them!"
Khuyết điểm: "Can't think of one thing."
Ưu: "Bigger plane..or more room between seats.. Great service. Next time will try to go both ways in ANA"
Ưu: "I feel like home"
Khuyết điểm: "The crew smail"
Ưu: "The problem is not that I missed the flight, as I am currently in my way to my destination. The issue was the poor support, I mean is ok I know I didn't make it, but I don't want to hwar what I already know, tell me what can be done... waited 7 hours for someone available... the phone at the counter is useless"
Khuyết điểm: "What about next time you put more instructions on the counter so that we don't waste hours trying to find a way to contact you..."
Khuyết điểm: "crew not able to understand English they can't speak also all announcements in Japanese crew speaking only in Japanese"
Ưu: "Very kind flight attendants with amazing service!"
Khuyết điểm: "They ran out of the two food options, so many people were stuck with the fish option. The entertainment section was just okay."
Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."
Khuyết điểm: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Ưu: "There was a delay"
Ưu: "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
Khuyết điểm: "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."
Ưu: "Good staff, good service, good entertainment"
Khuyết điểm: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
Ưu: "Flight was great."
Khuyết điểm: "ANA partnered with United on this leg. Service was not even comparable to ANA. The economy cabin flight crew was detached and unattentive. The elderly man when serving meals just flops or slams your tray on your tray table. The attendants do not even clean the tiolets like the ANA attendants do. Such difference in service. I wish that ANA will notbpartner with United. It sure tarnishes their brand."
Ưu: "Always happy to fly ANA but wish I cold fly direct from Vancouver to Okinawa. and return. Kansai? I fly there three time a year."
Ưu: "I appreciated the fact that mostly everyone is bilingual there. It helped tremendously because I don't know Japanese."
Ưu: "The crew"
Khuyết điểm: "No food available only drinks"
Ưu: "Crew very friendly"
Ưu: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Khuyết điểm: "Nothing"
Ưu: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Ưu: "The economy section of the upper deck of the A380 is great!"
Ưu: "The flight attendants were nice, attentive and joyful!"
Khuyết điểm: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Ưu: "Very organized"
Khuyết điểm: "Seats could be a bit more comfortable in premium economy"
Ưu: "Great entertainment system for a short haul fl flight"
Khuyết điểm: "Terrible food"
Ưu: "I was inpressed"
Ưu: "Service is always excellent"
Khuyết điểm: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "I am disabled traveling with my 96-year-old father. the Singapore Air crew helped us beyond all expectations on our 3 flights: JFK-FRA, FRA-SIN & SIN-DEN. most especially in Germany!"
Khuyết điểm: "I need to upgrade our return flight SIN-LHR & can’t figure out how. also would like to modify trip, but it’s so difficult. deLancey Whitmer 1 (203) 838-6808"
Ưu: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
Ưu: "The food is very good in economy. Large screen tv gor movies and games."
Khuyết điểm: "all was good, nothing bad"
Ưu: "Loved the hot towel service"
Khuyết điểm: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Ưu: "More leg room than other airlines, superb service and excellent food!"
Khuyết điểm: "Na"
Ưu: "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"
Ưu: "crews were helpful"
Khuyết điểm: "nobody suggested me about $20 discount coupon card . I could have enjoyed my meal free while waiting in teansit."
Ưu: "The service crew served us well. They are friendly and helpful"
Khuyết điểm: "Too many Indian movies"
Ưu: "Service from Singapore airlines"
Ưu: "Crew was friendly and whole on ground process was efficient."
Khuyết điểm: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Khuyết điểm: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
Ưu: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."
Khuyết điểm: "Food"
Ưu: "Reasonable price"
Khuyết điểm: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."
Ưu: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ưu: "Great service and very friendly staff."
Ưu: "Staff friendly and efficient"
Ưu: "We did not die in a hellacious ball of flame Aviation incident!"
Khuyết điểm: "Bulkhead seating (required for bassinet) Row 41, my seat was practically in the aisle. No where to put my feet without getting trodden on by everyone! Broken entertainment screen, would not stay upright, due to several hundred thousand past passengers bashing into it after having first trodden on the unfortunate passengers feet! Crew unresponsive with drink and food requests, I had to ask for services multiple times on several occasions. Pressing my 'attendant button' my light was lit for 10 minutes before a crew member noticed. My first trip on Singapore, my expectations were not met. Shame"
Ưu: "The wonderfully kind and friendly air hosts and hostesses"
Khuyết điểm: "Nothing"
Ưu: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Khuyết điểm: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ưu: "Crew is remarkable"
Khuyết điểm: "No complaints"
Ưu: "Everything is suport wonderful"
Khuyết điểm: "Price. it's better"
Khuyết điểm: "old plane, boarding ramp smelled musty, food not nice, entertainment system was old not touch screen, male crew not patient with passengers, drinks stingy(split a can of soda with other passengers, and gave you a 1/4 cup). When asked for more OJ with breakfast was told they would come back later(mouth was very dry due to the air). Not impressed as we paid good money for the ticket with the poor service"
Ưu: "Flight on time"
Khuyết điểm: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Ưu: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Khuyết điểm: "Wish the food could have been better and the choice for dessert wider."
Ưu: "Excellent service, food, in-flight entertainment (what choices!!), and the plane was very up to date as well. Made for a very very pleasant flight experience. Especially for how long the flight was (18 hours or so)"
Khuyết điểm: "The get out and get back in halt at Hong Kong. Practically the entire flight had to do this, quite wasteful. Bad customer experience. Find a better way please! If Hong Kong makes you do that switch over to another airport, better yet make no halt. I have flown direct from SF to Singapore before so not sure why this halt."
Ưu: "Great Food"
Khuyết điểm: "Nothing"
Ưu: "Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!"
Khuyết điểm: "nothing"
Ưu: "This was the second time that we were able to fly to Germany with Singapore airline. I will always try to fly with them in the future. I have been on numerous transcontinental trips and I rank them as number one. They make me feel like I am welcome."
Khuyết điểm: "There was very little leg room for people over five feet tall. Everything else was exceptional."
Ưu: "Excellent service by SingaporeAirlines. Nothing more to ask for... everything was very good."
Khuyết điểm: "the food I pre-ordered wasn't available in one of the meals (premium economy class)"
Ưu: "The boarding process is smooth with boarding group allocation. Entertainment is not really bad with variety of choice l. The new earphone is better so passenger can sleep without removing the head phone Flight attendants are very friendly and helpful."
Khuyết điểm: "The food is not up to standard compared to other full service airliners and to where it was before."
Ưu: "Comfortable enough comparing to my previous flight."
Khuyết điểm: "Due to turbulance of latter part of journey felt vey difficult."
Ưu: "The little extras that make it better than any other airline I flew with"
Ưu: "We flew from Manchester to Singapore in the beautiful newish aircraft with excellent entertainment and as always the staff what perfect. The food we had ordered seafood was superb . However we were looking forward to the second flight to Melbourne.The crew and food again were superb but the aircraft was much older and felt it all round especially the entertainment system which was dire. The choice was a quarter of the previous flight and was basically unwatchable. I asked the flight attendant how old the plane was and she thought about 20 years old. We are going back home next month from Brisbane so hope we will avoid that particular old plane and be able to enjoy a proper Singapore Airlines tradional flight."
Ưu: "We arrived 15 minutes earlier than expected. That has never happened before, and this was my first time flying with Singapore."
Ưu: "The stewards and stewardess we very polite and helpful"
Khuyết điểm: "Boarding was a mess, they announced the orders but didn't police it, so you had all passengers getting in line when they felt like it."
Ưu: "Service attitude, quality of food and wine, overall experience"
Ưu: "airline service"
Khuyết điểm: "n.a"
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
Khuyết điểm: "No legrooms"
Ưu: "Very professional crew. Modern plane."
Khuyết điểm: "The boarding announcements were in Arabic and Vietnamese. We did not hear it in English Perhaps we missed it if they did."
Ưu: "Attendants were tried to help, they were nice enough to make me feel better."
Khuyết điểm: "You guy do not give kid food first or the kid can not board earlier than others. I had to walk back and forth because nobody tell me exactly how can I get in the hotel. It took me more than 30'walk with the little boy. The woman gave me hotel voucher also gave me wrong informations. Which took me long time to pass the screen scan that I do not need it. I was so up set when the guy wanted to conform the hotel voucher while I already had it. I had to walk with luggage and the baby. It was terrible while I was not feeling well and my son wanted to sleep."
Ưu: "My trip from Doha to Zurich was my first flight in a Boeing 787 Dreamliner. Most controls in the Dreamliner are sensor based. While using the toilet, it flushed few extra times triggered by the sensor. Overall excellent experience."
Ưu: "The complimentary alcohol and the comfort pack they give to passengers."
Khuyết điểm: "The uncomfortable and narrow coach seat and the lack of leg room."
Ưu: "Other than the baggage fees fine airline."
Khuyết điểm: "Qatar Airways charged USD 40/kg for extra weight at check-in, a price that is beyond expensive and lands squarely in the extortionate and despicable zone. At first they wanted to change me $700 in excess baggage fees for a flight where the ticket cost ~$350. At that rate I could have walked to the counter of another airline and bought a new ticket with extra baggage included. I negotiated as well as dumped a lot of weight to still pay over $300. On most other airlines I would have been able to simply buy an extra bag for $100-$150. Unconscionable."
Ưu: "Polite, responsive employees. Great service."
"Seats weren’t clean. Screens need to wiped correctly."
Ưu: "Add snacks between the males"
Khuyết điểm: "Thank you"
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Khuyết điểm: "Better vegetarian food"
Ưu: "Seat more comfortable ."
Khuyết điểm: "there is need to improve food & entertainment section."
Khuyết điểm: "Delayed flight for no apparent reason"
Ưu: "The crew is always very professional."
Khuyết điểm: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"
Ưu: "Good flights"
Khuyết điểm: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."
Ưu: "Crew was professional"
Khuyết điểm: "Plane is dirty Food is disgusting Bags treated so badd"
Khuyết điểm: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"
Ưu: "Liked the smoothness on boarding and the organization. Keep it up!"
Khuyết điểm: "Attitude of some of the flight attendants and more entertainment."
Ưu: "Staff, service,"
Khuyết điểm: "Legroom, seat comfort, very long flight"
Khuyết điểm: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "Same as earlier flight"
Khuyết điểm: "Nothing"
Ưu: "The service of the cabin was great!"
Khuyết điểm: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "crew was excellent, very attentive"
Khuyết điểm: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "Food was very good and plentiful"
Ưu: "Everything was first class with excellent service"
Khuyết điểm: "Long flight with long layover in Doha"
Ưu: "On time flights, orderly boarding, plenty of room for carry on luggage, no overcrowding, connection through Doha airport was nice as it is not crowded and has plenty of shopping options."
Khuyết điểm: "Too many crying babies on board, food was just okay, crew were also just okay, entertainment system didn’t always work, cut out well before landing and took forever to reset."
Khuyết điểm: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Ưu: "Great service and crew"
Ưu: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Ưu: "The plane is very comfortable and the staff are friendly"
Khuyết điểm: "Nothing"
Ưu: "attentive crew food was good"
Khuyết điểm: "old entertainment options little space to move about"
Ưu: "Some how it was a good experience"
Ưu: "They had a surprise business class update waiting for me. Wonderful experience."
Khuyết điểm: "Nothing"
Khuyết điểm: "Flight was delayed materially with little forewarning Service was poor"
Khuyết điểm: "Very uncomfortable seats- Space between seats is very tight"
Ưu: "Flight. Conections"
Khuyết điểm: "Change flexibility, helpfulness"
Ưu: "Their efficient technique of boarding in Zones made it quick and effortless. The staff is very friendly and helpful! The entertainment was good and the flights where always on time.The food was excellent flying from Venice! Overall a great experience with a world class airway."
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Khuyết điểm: "It was an older plane. It seemed smaller and we had no choice in entertainment"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Ưu: "Decent leg room. New plane."
Khuyết điểm: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."
Ưu: "Amazing airline with excellent crew and ground staff ever willing to help!"
Ưu: "Hospitality and vegetarian food Maintaining the timings"
Khuyết điểm: "Terrible with bagage and food serving."
Ưu: "Crew were lovely"
Khuyết điểm: "Extremely overweight passenger next to me. It was awful, her body was in contact with me the entire flight. The most uncomfortable, hot, smelly, awkward flight Ive ever experienced. Its time you charge for 2 seats for people that are the size of 2 people. Not fair to other passengers to have to be so inconvenienced and extremely uncomfortable."
Ưu: "The crew was very nice and atenttive all the time. Food delicious and all around very clean and in perfect conditions."
Khuyết điểm: "We didn't have blanquets during the flight and always are welcome because sometimes the air conditioner is very cold."
Ưu: "Crew was friendly and amenities were nice. Entertainment was average."
Ưu: "-the boarding was chaotic as people did not understand the meaning of their boarding Alphabet letter,it was not written on a board but announced,so people arriving later miss out altogether. -"
Khuyết điểm: "-staff on the counter, arrived at their desk dead on time -they bowed to us as welcoming us -they were polite and efficient."
Ưu: "Service, comfort, timeliness"
Ưu: "Stewardess Ms. Ivy has a welcoming smile and great service."
Ưu: "The crew was so helpful and polite, they were constantly feeding the passengers and making sure we were hydrated for the long flight. The entertainment system was great - my family got to watch new films the entire ride."
Ưu: "the entertainment system is good"
Khuyết điểm: "The ticketing system was down so took horribly long in a long line, delaying the flight. Chaos with people in the line going up to the front. Staff asking for passports. The plane was full of screaming babies and children, which is unavoidable (I guess?) but the parents behind me with 3 children under 3 slept and did not take turns to look after the kids. I had toddlers punching the back of my chair the whole flight if they weren't screaming bloody murder while the parents did nothing. They were both asleep. The father even with a blanket over his head. The mother curled up with her newborn. I got no sleep in the 14 hour night flight. Plus so many savage people destroy the bathrooms. They were filthy. So many times i go in and they haven't even flushed the toilet. I made one man go back in to clean it up - disgusting."
Khuyết điểm: "Make fare more competitive with other airlines."
Khuyết điểm: "All good"
Ưu: "I don’t like it"
Khuyết điểm: "They take my money because my flight it’s was over And they charge me twice"
Ưu: "plane is comfortable and business class bar is great"
Khuyết điểm: "Boarding was a mess and food is terrible"
Khuyết điểm: "I wish the 777 had slightly wider seats like the A380"
Khuyết điểm: "Nothing"
Khuyết điểm: "Attendans have been impatient, nervous"
Ưu: "All good"
Khuyết điểm: "No need for improvement"
Khuyết điểm: "When boarding from JFK the plane was like a Sauna. The ACs were not working till the plane took off. So for an hour we were in a hot Sauna in an A380 supposedly the best airplane that Emirates has. That has never happened in Emirates flight earlier btw"
Khuyết điểm: "The staff doesn't make double check before check in our bags that's why we went without our bags very poor service and not helping supervisor"
Khuyết điểm: "Really, nothing"
Ưu: "The crew was nice, and there was sufficient overhead space for my bag."
Khuyết điểm: "I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal."
Ưu: "Seats comfortable. Entertainment was extensive. Food was good!"
Khuyết điểm: "Landing was rough!"
Khuyết điểm: "Vegan food was served with BUTTER how can this be vegan? NEED MORE Healthy options instead of Pan cakes etc made of Enriched Flour... Upgrades have become.alsmost nil. Emirates is making a huge profit but is not sharing with its passengers... had to wait one whole hour to get our baggage"
Ưu: "All the teem all the services"
Khuyết điểm: "My 2 bags didn't come out to Cairo airport Your employee helps me to report that. He didn't give me the $200 to buy some clothes. Because he told me that my 2 bags coming out in a vew hours. And they give my cell phone # 01114488833 and I give them my wife's cell phone # 01225993535. They never call me they never answer me. 8 days. So I went yesterday 10-11-18 to the Cairo airport I met one of your employees. Asking for my 2 bags they told me that they called my my wife but they didn't. I asked my wife she said they never call me. And she talks to them on phone. They said sorry some mistakes happen they should give me $200 for every single day my bags lait but they didn't ButI received my bags broken an I lost my wife shoes and my candy The chocolate rolled over my clothes And the workers open one of my bags and eat some candy and leave the trash inside the bag"
Ưu: "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
Ưu: "Liked The service and the spacious airplanes"
Khuyết điểm: "No choice left for dinner and would have loved a snack"
Ưu: "Nothing ."
Khuyết điểm: "I started my journey from JFK with Emirates and before booking ticket I checked with customer care representative regarding the baggage allowance and I was told that I am allowed to carry up to 55 inch . I just carried 43 inch tv weighing 19lbs and one check-in baggage weighing 21kgs and they made me pay 175$ saying that tv size is not in allowed limitations. I have also filed complaint but didn’t get any response so far . Last year my husband carried 55 inch with ethihad from same airport JFK and was not charged single penny. so I can say there is no airport restriction as well."
Ưu: "Quality airline -new and clean plane with good seats and AV set up"
Khuyết điểm: "length of flight...."
Ưu: "Entertainment - excellent"
Khuyết điểm: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
Ưu: "Good food."
Khuyết điểm: "Some people requesting me to exchange seats. They were young boys. This is the second time in Emirates."
Khuyết điểm: "They treat you what kind a color your Skin color"
Ưu: "The entertainment systems was really good."
Khuyết điểm: "The service of the crew was one of the worst I've ever had..."
Ưu: "Everything. Staff was terrific and the fancy new screens for in-flight entertainment were really cool."
Khuyết điểm: "The food was fine. The chicken for dinner was really good. The pizza was mediocre."
Ưu: "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
Khuyết điểm: "A little confused with the max weight of baggage. Website was not so specific."
Khuyết điểm: "Emirates should have contacted me about my missing bag which they didn't contact me yet. Not sure where my bag is as of now"
Ưu: "Overall the flight was good. The crew was very helpful. Food and service was excellent."
Khuyết điểm: "Long flight."
Ưu: "Food and crew"
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "Overal very comfortable and good service aboard plane."
Khuyết điểm: "Sat on plan after boarding for an extended time before takeoff. I think it was a maintenance thing. It happens so no biggie. Table and magazine pocket needed cleaning from prior flights. Made me uneasy from a cleanliness point of view so they took a hit on comfort."
Ưu: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Khuyết điểm: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
Ưu: "Nice trip"
Khuyết điểm: "Every thing"
Khuyết điểm: "not upto the mark."
Ưu: "First leg to Dubai was spacious and my vegan meal was really good. Second leg i got upgraded to business which was f'ing amaaaaazing, Emirates business is like nothing i could ever have imagined, 5 star service!"
Khuyết điểm: "The hangover after drinkong copious amounts of Moet haha. So really nothing"
Ưu: "Dubai was fun."
Khuyết điểm: "The food wasn't very good. Not very heathy. More fruit and veg please. I don't like that the flight attendants close the curtain for first class disembarking. Seemed pretty childish and snobby."
Ưu: "They canceled our flight because they were over booked ,we had to stay overnight , overall very unhappy with the airline , they forced us to purchase new tickets , will take legal action against the airline"
Ưu: "The entertainment and staff were unsurpassed. The food was better than industry standards."
Khuyết điểm: "The seat was terribly uncomfortable. The seat bottom has a ridge that digs into your rear. This was on both 380 flights and I tried three seats in total. After a couple of hours is when the pain starts. If the seat back was moved forward, you would not sit on this edge. Please fix. Not sure I could fly on a 380 again for this duration."
Ưu: "New aircraft"
Khuyết điểm: "Airplane was extremely hot, service was poor"
Ưu: "Seating space for short people..not average height people"
Khuyết điểm: "Wider space for seats"
Ưu: "Crew was very efficient and boarding was easy."
Khuyết điểm: "The flight was late."
Ưu: "nothing to add"
Khuyết điểm: "nothing to add"
Ưu: "not too bad"
Khuyết điểm: "not too bad"
Ưu: "I thought the service on this flight was much better this time around; at least from where I was sitting. The attendants seemed to come around more often and there was a much better food selection for everyone involved. Overall, I found the flight to be safe, mostly comfortable, and the food was excellent."
Khuyết điểm: "I had a family sitting next to me (I was in the aisle) and I felt that while the attendants were courteous and prompt in accommodating me, they all but ignored the people in the middle seats. I had to keep asking them on the attendant's behalf if they needed anything before they rushed on by. At one point the father told me that he was getting better service from me than the attendants. Also, one of the TV screens didn't work in one of the middle seats so the family had to do a switcharoo with their little one after they got settled so their son could have the working screen. I personally found that it was very difficult to recline my seat - I really had to quite literally put my back into it to get it to click into the reclining position."
Ưu: "Staff very professional"
Khuyết điểm: "Touch screen not working, no entertainment on entire flight"
Ưu: "A perfect landing/touchdown into Auckland. Great pilot"
Khuyết điểm: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"
Ưu: "The food and the comfort of the seat were excellent for a premier economy seat. All the flight attendants were extremely cheerful and helpful. I have nothing but good things to say about this flight"
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Ưu: "The vegetarian food was excellent every time."
Khuyết điểm: "I could. It select a seat ahead of the flight. I got stuck in the middle of a row. I see the same for my return flight. I do not understand why I cannot preselect a seat."
Khuyết điểm: "It was a long delay, about an hour. The airline kept silence until too late. They gave us a blanket, some refreshments and where to have breakfast. Those who made a fuss were taken to hotel. Many others stayed at the airport and had a terrible night."
Ưu: "More leg room"
Khuyết điểm: "Flight is an hour delayed ☹️. I don’t like the fact that u can’t choose ur own seat online"
Ưu: "I always flew Cathy ...... since then .....the snack are always noodle and no other alternative ......."
Khuyết điểm: "may be some bread .... cookies ....... chips ...... and fruit"
Khuyết điểm: "Lacking in inflight service after mid flight. Leaving 7 hours of nothing! So you arrive hungry both ways."
Ưu: "Always consistently good.."
Khuyết điểm: "N/A"
Ưu: "Great airline, punctual, attentive"
Ưu: "The flight attendants were pleasant and so was the flight."
Khuyết điểm: "The food, I don't eat meat and would like some other options. For such a long flight there should definitely be more leg room and agility to recline"
Khuyết điểm: "Seats to small! Food subpar! I’ll stick with Korean Air in future!"
Ưu: "The flight was not full so it was a very comfortable flight. We enjoyed the dumplings for breakfast!"
Ưu: "Although we booked the fight online, we were able to call the airline directly and got seat assignments for all the flights. Very pleased to speak to a person than navigate on computer."
Ưu: "Flight comfort, plane, staff. Overall a perfect travel experience."
Khuyết điểm: "Mango desert...that’s all."
Ưu: "Crew were pleasant and courteous throughout. Food was not bad, but not excellent either, just airline food."
Khuyết điểm: "Boarding was somewhat chaotic, with people queuing up early and no assigned groups. Seems to be the norm for Cathay unfortunately."
Khuyết điểm: "Flight delayed by 4 hrs. Food was horrendous."
Ưu: "There was more leg room and the food was excellent!"
Ưu: "The crew assisted my wife on boarding the plane."
Khuyết điểm: "Because of her condition we should get more legroom for her."
Ưu: "Enough space for legs, great VOD, good food, excellent service."
Khuyết điểm: "Delayed flight"
Ưu: "The crew was excellent and helpful."
Khuyết điểm: "Some seats could not be made upright and passengers had to move around during landing time. While serving food, it took close to 2 hours to start serving everyone and the pre-ordered meal was served. Very delayed."
Ưu: "Comfortable flight"
Khuyết điểm: "They ran out of the most popular food by the time they served us, and we were half way!"
Ưu: "That I slept for most of the flight Advil pm is awesome"
Khuyết điểm: "If you are a smoker find some way to keep your lighters for there are smoking areas. Had no fluid or flints in the knock off zippos I bought in the Philippines they still made me check my book bag which held everything of mine including my coat not cool"
Ưu: "I was seated around a number of sick people - and it was a middle seat so hard to get up since there was pretty much no space"
Khuyết điểm: "Needs more leg room"
Ưu: "Good food and comfortable seats . Checked in carry on for free- plus for me and my family !"
Ưu: "The pilot kept us informed. The food was good. The Moon Cake provided to help us celebrate, even though we were traveling, was an added example of why Cathay Pacific is the standard that everyone else is trying to emulate in Tourist class. The L.A.-based cabin crew provided outstanding service throughout the flight. The in-flight service manager made me believe she cared about the quality of the service in the back, which was outstanding. It was as good as a full, 13-hour flight could be. Even the in-seat entertainment was outstanding and reliable."
Khuyết điểm: "The boarding process in Hong Kong was terrible. It was absolute chaos. If it had not been for then complete turn around after we were on the plane, it would have been the beginning of the flight from hell."
Khuyết điểm: "I didn't like the Hindu meal that was offered to me but other then that everything was next to perfect ."
Ưu: "The quick response of flight attendants and the comfort of the economy seats."
Ưu: "Entertainment is ok"
Khuyết điểm: "I requested support on ground and nobody was there tu support a difficulty I had"
Khuyết điểm: "the flight was delayed 1.5 hours before boarding. After flying for around 2 hours, they decided to turn back due to the flushing system was not working in the toilet!!!!!!!!"
Ưu: "Clean and comfortable"
Ưu: "+ great entertainment. attentive staff. good food. very comfortable seats to lie down."
Khuyết điểm: "- no wifi??"
Khuyết điểm: "No one went to clean up tolit at the whole trip, no hit towels to clean hands"
Ưu: "Great service."
Khuyết điểm: "Older plane"
Ưu: "Very kind helpful stewards and stewardesses and good movies"
Khuyết điểm: "nothing"
Khuyết điểm: "No good ! Flight attendant has no smile and no patient."
Khuyết điểm: "Delay 1 hour by the ohters' borading accident and I missed to transfer the next."
Ưu: "Everything was well organized and comfortable."
Khuyết điểm: "The flight is just long. Not anyone's fault."
Ưu: "Boarding is easy. Crew is responsive too. Good video documentaries"
Khuyết điểm: "No standby bottled water on seats upon boarding. After meals nobody is roaming around for extra water, coffee or tea although you can request it through your video screen. Not much movie selection."
Khuyết điểm: "Food"
Khuyết điểm: "a lot of times, for both departure and arrival, CX always parked at the farthest end of the HKG airport."
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