Đánh giá của du khách
Điểm đánh giá chung
8,3
Tuyệt hảo
Dựa trên 29.258 đánh giá
Lên máy bay
8,5
Thư thái
8,3
Phi hành đoàn
8,8
Thư giãn, giải trí
7,9
Thức ăn
7,9
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên Alaska Airlines
Khứ hồi
Phổ thông
Thông tin của Alaska Airlines
| Mã IATA | AS |
|---|---|
| Tuyến đường | 438 |
| Tuyến bay hàng đầu | Seattle/Tacoma Intl tới Anchorage |
| Sân bay được khai thác | 90 |
| Sân bay hàng đầu | Seattle/Tacoma Intl |
Đánh giá gần đây
Điểm đánh giá của du khách
5393
2637
1385
565
599
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8,6
Ưu: Love Alaska Airlines!
đánh giá từ
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7,6
Khuyết điểm: In general, all good given issues were all weather related delays.
đánh giá từ
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9,6
Ưu: Good crew and entertainment options
Khuyết điểm: Seats
đánh giá từ
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10,0
Khuyết điểm: Good job
đánh giá từ
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8,0
Khuyết điểm: Variety in snacks
đánh giá từ
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10,0
Ưu: I don't fly often in Alaska ....i was impressed..very nice experience
đánh giá từ
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8,0
Ưu: Smooth
Khuyết điểm: Social distancing ( one’s seat apart)
đánh giá từ
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10,0
Ưu: Alaska airlines staff from checking in to flying set the bar in service standards. I have never been disappointed with their professionalism and will continue to use their services exclusively when I can.
Khuyết điểm: Nothing.
đánh giá từ
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10,0
Ưu: crew was great and the landing was like a paper airplane!!!
Khuyết điểm: nothing
đánh giá từ
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4,8
Ưu: crew was fantastic
Khuyết điểm: less drunk people
đánh giá từ
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10,0
Ưu: Organización y rapidez
Khuyết điểm: Un cafe
đánh giá từ
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9,6
Ưu: Friendly crew, comfortable seating, on-time departure and landing.
đánh giá từ
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8,6
Ưu: I liked that no one was sitting next to me at all in my row on either flight and that many rows were empty, that was a relief.
đánh giá từ
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10,0
Ưu: Accommodated to an earlier flight without questions asked.
Khuyết điểm: Always been a delight!
đánh giá từ
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7,5
Ưu: Customer service was excellent
đánh giá từ
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8,6
Ưu: The crew was fabulous
Khuyết điểm: Better mover options
đánh giá từ
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4,0
Ưu: The flight
Khuyết điểm: Social distancing. Caught covid on the plane back
đánh giá từ
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9,6
Ưu: Ground staff and crew were great
Khuyết điểm: Not much
đánh giá từ
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5,0
Ưu: Crew was good
Khuyết điểm: Full flight amidst this pandemic? Small aircraft does not allow social distancing with a full flight.
đánh giá từ
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2,0
Khuyết điểm: Flight canceled to Seattle had to stay in hotel flight leaving 630 am to Lax with all day layover not getting to tampa until 1020 pm not offered any voucher for free flight for compensation I am very upset about the handling of this and plans ruined for medical procedure scheduled
đánh giá từ
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2,0
Ưu: Nothing horrible service.
Khuyết điểm: Everything . Meet customer expectations and we’ll as accommodations
đánh giá từ
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10,0
Ưu: I slept. It was amazing. They fed me cheese.
Khuyết điểm: Nothing.
đánh giá từ
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10,0
Ưu: Yes
đánh giá từ
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10,0
Ưu: Alaska air has WiFi for customers and comfortable seats which is awesome
Khuyết điểm: I heard a kid ask for sparkling cider! That would be so awesome at least during holiday traveling for the month of November thru January
đánh giá từ
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10,0
Ưu: Clean and friendly staff
Khuyết điểm: All great
đánh giá từ
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8,5
Khuyết điểm: Seat recline further would be better but I know that’s not doable in economy class
đánh giá từ
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9,0
Ưu: The cleanliness of plane and it appeared new.
Khuyết điểm: The seating arragnement was next to a paranoid stranger instead of my spouse
đánh giá từ
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7,6
Khuyết điểm: I was unable to connect my wifi entertainment once we were up in the air from Anchorage to Seattle but after Seattle to Austin it was no problem
đánh giá từ
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2,5
Ưu: The gate crew made several announcements about face mask requirements.
Khuyết điểm: Once boarding began, there was no attention paid to distancing guidelines. I never heard anyone being directly reprimanded or corrected for not wearing a mask or not covering their nose while boarding or walking around the cabin. I was very surprised to find out the flight was 100% full. Every seat was filled. I thought airlines were taking precautions to provide space for passengers by leaving some seats empty. I felt very unsafe flying in a 100% full flight where no control for masks was taking place. This was my first time flying during COVID and I had thought airlines were doing more to instill trust in customers to keep customers flying but I will not be flying again until COVID is over as I did not see precautions keeping customers safe.
đánh giá từ
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8,5
Ưu: The crew was professional in every way,
Khuyết điểm: There were a couple of individuals with oversized carry-ons that held up boarding as they tried repeatedly to get the carry-ons into the overhead bins. Utilizing a carry-on sizing tool in the gate area would have identified these two oversized carry-ons PRIOR to boarding and could have kept everyone safer. Instead, passengers behind the offenders were waiting while the bags were opened, items removed, and another attempt made at stuffing them into the overhead bins, all while passengers already seated were subjected to even more compromised social distancing in enclosed spaces.
đánh giá từ
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8,0
Ưu: Service and overall cleanliness etc. was very smooth, good and clean. I sat in seat 1A both ways and as the first person to get on and off the flight found the process well laid out, easy, clean and smooth. I also got to witness the boarding process from inside while seated. Very professional and courteous all the way. The first class cabin was sparsely filled with ample space between us and based on how many people I saw getting on, I think the rear cabin must've been sparsely filled as well. More on the comfort aspect in the "what would have been bettter section" ... in short, the seats are the weakest link in the chain.
Khuyết điểm: My only gripe is about the seats fitted in first class for this Alaska Air leg (JFKSFO). Like most, my travel frequency has dropped so much that I can finally afford to pay full fare first for the few times I do need to travel. I expect that this will more likely be the norm than not and hope/expect that more among us who can afford to pay extra for the additional comfort, do so. The airline industry will need to keep that segment to get ahead of this seismic shift in travel patterns that 2020 has brought upon all of us. I was hoping to just sleep through it. I normally sleep well/easily on flights (at times, "too well"!) but could not do so on this leg. The seats in first class are just not meant for sleeping and are thus limited in their positioning ... brief napping is the best you can do - carry your entertainment/work or plan on meditating while fully awake. The base is for all intent and purposes, immovable (maybe a couple of inches back and forth at best). There is no concept of a foot rest in the design. The back locks into one of two positions - a vertical one for take-off/landing and a second one tilted about 15 degrees or so. That makes it impossible to stretch the body out while fully supported - so hard to go into relaxed/deep sleep for those who wish to do so. The front passenger seat of a common car offers more for a five hour road trip - something to ponder on, eh? Upgrade the seats ...the extra investment will pay for itself quickly in this age of reduced travel as you'll attract more of those who are lucky to be able to pay a little more to fly in comfort for the few times that they need to. Additionally, sleeping passengers are often the easiest/cheapest to service!
đánh giá từ
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2,0
Khuyết điểm: I never received the flight. It did not exist. I had to buy another ticket.
đánh giá từ
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8,0
Ưu: Fast baggage pick up.
Khuyết điểm: Could use more luggage space
đánh giá từ
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7,0
Ưu: Middle seas was open
Khuyết điểm: More social distance during check in. Smoother landing
đánh giá từ
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7,2
Ưu: The crew was nice
Khuyết điểm: There was no inflight internet
đánh giá từ
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7,5
Ưu: they boarded the back of the plane first (where I was to be seated), plus quick deplaning out the back when the flight ended
đánh giá từ
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9,3
Khuyết điểm: Ticketing was "supposed" to open 2 hours before the flight, but opened a half hour late. THEEEEEN the luggage was lost in Seattle for over an hour, sooooo THE FLIGHT was great. Getting TO the gate, & TEY7NG to get home WITH my luggage.......... NOT SO MUCH!
đánh giá từ
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10,0
Ưu: Over all experience
Khuyết điểm: Lounge at LAX
đánh giá từ
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8,0
Ưu: Yes, all was good.
Khuyết điểm: Considering the circumstances (pandemic), all was very good.
đánh giá từ
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10,0
Khuyết điểm: Trip was great!
đánh giá từ
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10,0
Ưu: Great crew on the flight. Good entertainment options and food.
đánh giá từ
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10,0
Ưu: Great crew and in-flight movies. Really nice airline.
đánh giá từ
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9,5
Khuyết điểm: Had to pay 100 for overweight bag fee which is a lot. I knew it was large but I had to put all I. There as I had a serious should injury and could only manage a very small Carey in. I was only over by about 5lbs
đánh giá từ
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4,3
Khuyết điểm: You changed the times of my flights almost weekely. Not what I signed up for
đánh giá từ
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8,0
Ưu: Exit front and back.
Khuyết điểm: Only at the airport too hot, not air conditioner
đánh giá từ
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10,0
Khuyết điểm: Free internet wifi
đánh giá từ
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8,0
Ưu: Boarding went smoothly.
Khuyết điểm: I had to clean (wipe down) the tray and seat surfaces myself. Surprised, esp. in 1st Class.
đánh giá từ
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10,0
Ưu: It was a short comfortable ride.
Khuyết điểm: Nothing everything was lovely. Pilots and crew were excellent. I would love it every flight went as smoothly as this one did!
đánh giá từ
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9,0
Ưu: Very nice crew, relatively quick boarding and nice new- looking & CLEAN plane interior
Khuyết điểm: There should have been refreshments and a light snack offered on the 50 minute flight!
đánh giá từ
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4,6
Ưu: The flight left on time and arrived early.
Khuyết điểm: The flight was nearly full. They announced this and said that if anyone was uncomfortable being seated next to someone not in their party (due to COVID concerns) they would book them on the next available flight. At that point, you're really kinda stuck hoping the person your seated next to is taking the proper precautions, but you are not "social distanced" during the flight. I don't consider myself a COVID prude, but I will stick with Southwest Airlines during this pandemic. They are keeping their flights at 2/3 capacity in order to maintain distance among passengers on their flights.
đánh giá từ
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8,0
Khuyết điểm: The air wasn’t really working on the flight and it was veyy try hot outside
đánh giá từ
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10,0
Ưu: Quick trip. Easy boarding
Khuyết điểm: Signs at GEG Airport could be better.
đánh giá từ
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6,0
Khuyết điểm: No food or alcohol served. Shame on you.
đánh giá từ
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7,5
Ưu: Really nice attendant in front of cabin.
Khuyết điểm: The small planes don’t have good overhead compartments and i has fragile stuff in my bag I didn’t want to get harmed with other baggage. They found a place for my bag but it wasn’t what I had expected since I’ve flown with Alaska quite a bit and usually it’s not an issue. Hoping to get my premium seating refunded.
đánh giá từ
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8,0
Ưu: In time and bring crowded
Khuyết điểm: He abut bottled water since there’s nbther service?
đánh giá từ
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5,0
Ưu: The flight was great in every way except passenger adherence to mask wearing.
Khuyết điểm: On a short flight, people do not need to be served beverages or snacks that require them to take off their masks.
đánh giá từ
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9,2
Ưu: The crew was absolutely fantastic
đánh giá từ
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9,2
Ưu: The crew was cheerful, funny, and helpful
đánh giá từ
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10,0
Ưu: The line was fast the agents were friendly, plane was clean flight attendant were nice
đánh giá từ
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10,0
Ưu: Clean plane and punctual flight
Khuyết điểm: Overall no complaints
đánh giá từ
Tình trạng chuyến bay
Alaska Airlines Bản đồ đường bay
Sân bay hàng đầu khai thác bởi Alaska Airlines
- Sân bay Seattle/Tacoma Intl (SEA)
- Sân bay Portland (PDX)
- Sân bay Los Angeles (LAX)
- Sân bay Anchorage (ANC)
- Sân bay San Francisco (SFO)
- Sân bay San Diego (SAN)
- Sân bay San Jose (SJC)
- Sân bay Las Vegas McCarran (LAS)
- Sân bay Phoenix Sky Harbor Intl (PHX)
- Sân bay New York John F Kennedy Intl (JFK)
- Sân bay Juneau Intl (JNU)
- Sân bay Santa Ana J. Wayne/Orange Cnty (SNA)
- Sân bay Kahului (OGG)
- Sân bay Chicago O'Hare Intl (ORD)
- Sân bay Honolulu (HNL)
Alaska Airlines thông tin liên hệ
- AS Mã IATA
- +1 800 252 75 22 Gọi điện
- alaskaair.com Truy cập
Chính sách huỷ của Alaska Airlines
Do tình hình dịch coronavirus (COVID-19) biến đổi, Alaska Airlines sẽ theo đó mà tiếp tục cập nhật các chính sách của mình. Vui lòng liên hệ trực tiếp với Alaska Airlines để biết thông tin chi tiết về các mức phí huỷ đặt. Bạn có thể tìm thấy thông tin cập nhật nhất về các chính sách của Alaska Airlines tại đây: Khuyến cáo du lịch & chính sách củaAlaska Airlines
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