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|Tuyến bay hàng đầu||La Paz El Alto Intl tới Santa Cruz de la Sierra Viru Viru Intl|
|Sân bay được khai thác||14|
|Sân bay hàng đầu||Santa Cruz de la Sierra Viru Viru Intl|
Ưu: On time departure
Ưu: On time departures
Ưu: They left early!!!!
Khuyết điểm: More order in boarding and entertainment
Khuyết điểm: 1 hour delay! They charge you for everything!
Ưu: On time
Khuyết điểm: Beverage dervice
Unreliable flight schedules and bad Customer Service
Khuyết điểm: Amazonas canceled our flight and re-booked us on a flight 2 days later. It was impossible for us to take that other flight because we would miss you final flight back to the states. They were not helpful at all and did not give us a refund.
Ưu: It was a short flight
Khuyết điểm: It was super hot on the plan, the AC wasn’t working
Khuyết điểm: super delayed
Ưu: este vuelo estuvo bien
What a bad experience
Khuyết điểm: 2 bad flights with this company in only 3 days. The flight Asuncion SantaCruz arrived with 7 hours delay because of a technicsl problem (it was a 90 minutes flight) The flight Santa Cruz to Asuncion took off and when back after 1 hour flight because of crash window in the cockpit. I think this is not a matter of bad luck but a problem of lack of respect of maintenance procedure... Wont fly with them ever again.
Confusion and discomfort
Ưu: The crew is always very polite.
Khuyết điểm: My ticket said Gate 8. When I went to Gate 8, it stairway walking down was closed off, so I went to the info screens. It said Gate 5--no big deal, so I just waited there. And waited. I double checked the screens, waiting. Finally it was about 15 minutes to takeoff and few people are there. I run back to Gate 8 (despite the monitors), and almost everyone is boarding. Their planes are so damn hot for the first 30 to 45 minutes. They make no effort to keep them cool before boarding, and since they never have more than two bottles of water for the cabin, you can't even but any.
Ưu: The woman at the check in counter was amazing. She saved us from missing our connecting flight.
Unfortunately, the boarding process was horrible and took a very long time.
Ưu: The crew were very kind and the connection time was fantastic
Khuyết điểm: They don't offer any food, despite the fact that it's an international flight
Recent Travel Experience
Ưu: It was easy all around, no delays, no issues with my bags. The staff was friendly.
Khuyết điểm: It was such a short flight, I have no complaints.
BE CAREFULL ON WEB CHECKIN
Ưu: The plane
Khuyết điểm: I had my web checkin done and at bagdrop without explanation the woman at the booth changed me from aisle 2nd raw to one before emergency exit stiff and hiper uncomfortable steat
Ưu: Check in was smooth. Staff were very friendly and helpful
Khuyết điểm: Entertainment was only available in Spanish
Ưu: Very good attention at the airport and during the flight. Very professional. The beverages were good.
Khuyết điểm: That we did not receive at least a sandwich during the flight.
Ưu: Flight departed early!
Ưu: Good personalized attention. Very good puncutality.
Khuyết điểm: They did not even serve a sandwich or a little cup-cake together with the non-alcoholic berages on the plane.
fast friendly efficient
Ưu: departed on time great crew
Khuyết điểm: baggage weight limit low for international flight
Amazonia needs more work
Ưu: made it there safely
Khuyết điểm: The booking agency increased the price of the ticket 36hrs after i order my ticket. After wasting 2 hours with VAYANA on the phone calling internationally, they agreed to deduct 50% on the additional increase. Which is not fair considering we book the ticket and never got an official notice within the 24hr window.