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|Tuyến bay hàng đầu||Porto Alegre Salgado Filho tới Sao Paulo Viracopos|
|Sân bay được khai thác||93|
|Sân bay hàng đầu||Sao Paulo Viracopos|
Ưu: The food served was really good.
Khuyết điểm: N/A
Ưu: they change the gate last min
Khuyết điểm: Should advise the passagers better
Ưu: I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy.
Khuyết điểm: The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices.
Khuyết điểm: Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag.
Khuyết điểm: During covid pandemic they put no efforts to show the aircraft clean or maintained the distance between passengers
Ưu: TV screens on the back of seat
Khuyết điểm: TV screen stopped working mid-flight. Long wait at gate
Khuyết điểm: I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet
Khuyết điểm: i am trying to obtain a refund, as she was not able to make the flight - held on phone for over 2 hrs on 2 separate occasions
Ưu: Everything was excellent accept the entertainment.
Khuyết điểm: Entertainment
Ưu: Friendly crew and delicious snacks. Comfortable chairs.
Khuyết điểm: Gate was change and no announcement was made. Could have miss might flight if I didn’t ask someone 30 minutes before boarding. Also could do a little better with the entertainment part. All the channels were in Portuguese. I understand it’s a Brazilian airline but you need to consider your foreign customers. Have some English Channels.
Ưu: The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free.
Khuyết điểm: The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it.
Khuyết điểm: ..
Ưu: All flights take off on time and arrived on time.
Khuyết điểm: Food!
Khuyết điểm: Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back.
Khuyết điểm: Refreshments were minimal.
Ưu: The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience.
Khuyết điểm: Food was decent.
Ưu: extremely attentive crew. courtesy necessaire pack. very clean plane.
Ưu: extremely considerate crew. Courtesy necessaire pack. very clean plane
Ưu: extremely gracious crew. very clean plane. courtesy necessaire pack.
Khuyết điểm: more recent movies options
Khuyết điểm: Would have been better if the first leg of the flight had not been so late that my connection could never work.
Got transferred to a later latam flight with connection but still
Ưu: For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible.
Khuyết điểm: more and more current movie options
Ưu: The crew was so kind, the food was great. The in flight entertainment was amazing!
Khuyết điểm: The plane was very cold!
Ưu: Very clean airplane and excellent crew
Ưu: sidefini landig, merci.
Khuyết điểm: The food
Khuyết điểm: The food
Ưu: Seat not confortable vry tide
Ưu: Crew was good but seat very tide for big people. Many close to me not well distributed.
Khuyết điểm: Space
Khuyết điểm: Bad size almost became a problem... bins are very small
Ưu: 2 seats, not 3, in this part of Economy
Khuyết điểm: The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag...
Ưu: Same comments as before: comfortable airplane, good food and friendly crew.
Khuyết điểm: There was a long delay in the connection at Viracopos/Campinas: technical problem with the airplane. I arrived approximately 1 hour late in Curitiba (past midnight).
Ưu: Airplane was comfortable and food was good. The crew was also very friendly.
Khuyết điểm: There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late).
Ưu: Great experience overall
Khuyết điểm: No complaints
Ưu: Azul airlines the best !!
Ưu: The crew was amazing
Ưu: crew was kind.
Khuyết điểm: We almost crashed into other planes on the runway while trying to land. The runway was full/ blocked. We had to accelerate suddenly and ascend back into the clouds. Very bumpy and scary. Pilotes should know runway status in advance of descent.
Ưu: Azul is always amazing in terms of service!
Khuyết điểm: The price!
Khuyết điểm: We landed and spend 45min instide the plan to be able to unboard
Ưu: The crew as fine!
Khuyết điểm: The gate at the airport changed
Ưu: I arrived safely and so did my bags
Khuyết điểm: The delay of over an hour
Ưu: Flight left on time.
Khuyết điểm: Plane was dirty, it took flight attendants 1.5 hour to start service after take-off.
Ưu: They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen.
Khuyết điểm: Definitely the food. Pretty tasteless and unappealing
Khuyết điểm: Food !!!!
Khuyết điểm: N/A
Ưu: Amazing crew and overall experience
Khuyết điểm: No complaints on this one
Ưu: Polite and friendly crew. Comfortable seats, new plane.
Khuyết điểm: Definitely the food could be better. It was tasteless.
Ưu: super punctual
Ưu: free-snack is good
Khuyết điểm: non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite.
Ưu: Nothing in special.
Khuyết điểm: Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)
Khuyết điểm: They cheat on us about the place of the seats.
Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic
Khuyết điểm: The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal.
Ưu: We got all of our bags! No lines. Smooth sailing
Ưu: The flight attendants are terrific. A huge packed plane and all were well cared for. The food, while not thrilling, was actually hot.
Khuyết điểm: Not enough closed captioning in the onboard entertainment system.
Khuyết điểm: Pontualidade