Đánh giá của du khách
Điểm đánh giá chung
7,3
Tốt
Dựa trên 3.176 đánh giá
Lên máy bay
7,6
Thư thái
7,4
Phi hành đoàn
8,2
Thư giãn, giải trí
6,4
Thức ăn
6,3
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên GOL
Khứ hồi
Phổ thông
Thông tin của GOL
| Mã IATA | G3 |
|---|---|
| Tuyến đường | 381 |
| Tuyến bay hàng đầu | Fortaleza Pinto Martins tới Sao Paulo Guarulhos Intl |
| Sân bay được khai thác | 73 |
| Sân bay hàng đầu | Sao Paulo Guarulhos Intl |
Đánh giá gần đây
Điểm đánh giá của du khách
645
943
1193
1205
1067
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6,5
Ưu: Comfortable seats, all on schedule, and kind team
Khuyết điểm: Extremely messy boarding, confusing guidance, no social distance. I suggest you board from the back of the plane, up to the front, after accommodating special needs passengers. Thank you!
đánh giá từ
-
2,0
Khuyết điểm: I never got to fly !!! I was flying to Rio de Janeiro from USA and my flight got canceled, so I never made it to Rio therefore I wasn’t able to fly to São Paulo . I called you guys and the airline to see what you could do for me . Very bad customer service considering there’s a pandemic. I understand certain flights are non refundable but during the circumstances you could’ve gave a voucher to use later but instead you tried to charge me more money to make changes when I didn’t even know when I was able to fly. To all this I lost my money and my chance to fly later . Never again I will buy anything from Kayak . You just lost a customer!!!
đánh giá từ
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10,0
Ưu: It was a fluid flight
Khuyết điểm: That it wasn't late
đánh giá từ
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7,5
Ưu: Once we boarded everything was super fast!
Khuyết điểm: Delayed without much intel as to why or when we were due to finally get in the air
đánh giá từ
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2,0
Khuyết điểm: If I had at least boarded the flight I could have given feedback. But I didn't get in! I spent 6 hours at the airport waiting for my flight, with check in done and missed the flight. And on my ticket I didn't have the gate number or the terminal, the goalkeeper said he would let me know when the flight was leaving, the hours passed and I didn't hear him calling me. until near the departure time I went to ask the employee and he said that the flight had left a long time ago and that the entrance was on the opposite side of where I was and they did not warn me ... now I'm here at the airport with no place to sleep, waiting for my other flight with a connection to Brasilia that leaves 6 am where I will wait for almost 12 hours to be able to get home. remembering that my flight from São Paulo to Cuiabá was 3 hours long and I will have to wait for almost 24 hours. A goalkeeper was super arrogant with me, gave me no support and even told me that if I was in the United States I would be waiting for 3 days at the airport sleeping on the floor, so it was ok.
đánh giá từ
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8,0
Khuyết điểm: Include the luggage into the price of the ticket, Brazilian airliners often charge luggage separately.
đánh giá từ
-
6,3
Khuyết điểm: No masks. I didn't like it.
đánh giá từ
-
10,0
Ưu: The crew was realy nice
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: The flight delayed one hour and the air conditioning wasn’t functioning
đánh giá từ
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8,0
Ưu: Very easy process of boarding, flight and leaving the plane.
Khuyết điểm: Besides water and juice, with a small pack of crackers, nothing else is offered, unless you pay for sandwiches or other drinks.
đánh giá từ
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4,4
Ưu: Crew was nice and organized, easy check-in.
Khuyết điểm: Had the last seat, so could not recline - lady in front of me had a chair that went super far back and was practically in my lap, turbulence was crazy landing!
đánh giá từ
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8,0
Ưu: Good flight! On time! Sit too tight!
đánh giá từ
-
2,0
Khuyết điểm: It was 1.5h late
đánh giá từ
-
8,0
Khuyết điểm: Flight was an hour late. Should have boarded 30 minutes earlier!
đánh giá từ
-
3,0
Ưu: Did us a favor and made check in in the counter
Khuyết điểm: Food was pretty basic....no entertainment whatsoever kids were desperate
đánh giá từ
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5,6
Khuyết điểm: Gol changed our direct flyght departing 14h to a connected one departing 7h rriving 17h. This company is a shame, and brazilian Agency does not forbid that (Gol could simply return our money back).
đánh giá từ
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7,0
Ưu: punctuality
Khuyết điểm: food, entertainment
đánh giá từ
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6,8
Ưu: Flight was good
Khuyết điểm: Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting
đánh giá từ
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5,3
Ưu: i cant make early online checin. and almost missed the flight becuase of Air eropa and Gol comunicion problems
đánh giá từ
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7,0
Ưu: the plane
Khuyết điểm: checkin experience, app and web terrible
đánh giá từ
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9,0
Ưu: Great crew & comfortable seat
Khuyết điểm: Changed departure gate without mentioning the gate change.
đánh giá từ
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3,3
Khuyết điểm: Flight toke Way linger than usual
đánh giá từ
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5,0
Khuyết điểm: Que funcione Latam Enterteinment o tenga pantalla de entretenimiento
đánh giá từ
-
3,6
Ưu: Nothing
Khuyết điểm: More English explanation and care to customers . Horrible customer service
đánh giá từ
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7,6
Khuyết điểm: Punctuality
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: To be denied my flight, and no refund.
đánh giá từ
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5,2
Khuyết điểm: Landed 45 min ago (with a 45 min delay) and still no luggage.
đánh giá từ
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10,0
Ưu: Very efficiently run
đánh giá từ
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4,0
Ưu: Aircraft look new and very clean.
Khuyết điểm: Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again.
đánh giá từ
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6,0
Khuyết điểm: Avoid delays and communicate better about the delays
đánh giá từ
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2,0
Khuyết điểm: Voo atrasado
đánh giá từ
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8,3
Khuyết điểm: Non free entertainment
đánh giá từ
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2,0
Khuyết điểm: I've flown a lot and on a lot of different airlines budget or otherwise, and in my opinion this is the worst of the lot. Poor communication at the gate improper signage for departures, unprecedented delays with constantly shifting boarding times and gates. Little to no sympathy from staff just a complete plane wreck of an airline. Would never fly again.
đánh giá từ
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6,6
Ưu: Nice new plane.
Khuyết điểm: Boarding process could be better
đánh giá từ
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2,6
Khuyết điểm: The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving.
đánh giá từ
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8,0
Ưu: Everyone smiling Check in easy Though flight was crowded it was quick
đánh giá từ
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3,3
Khuyết điểm: I had payed for an seat Gol + Conforto and one of the benefits was that the hand baggage compartment supposed to be exclusive to the people that bought this seat, so when I was entrancing into the aircraft one of the people of the GOl crew said that I’ll have to drop my baggage because the flight was full. I told that I had bought the Gol + Confort that have exclusive compartment to the hand baggage and I had showed my receive of the seat but they sayd that this benefits do not exist and took my baggage of me to drop off. It was an absurd and the worse thigh was that when I arrived at my seat, the exclusive space for my baggage was there available for my baggage and I had to drop off because the employee of the Gol didn’t know about this benefit of Gol + Confort seat and didn’t check out if really wasn’t space to my baggage
đánh giá từ
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5,6
Ưu: Entertainment options
Khuyết điểm: Huge delay....
đánh giá từ
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5,0
Ưu: Nice crew. Okay seats.
Khuyết điểm: 4 hour delay with no information. Just horrible in this day and age.
đánh giá từ
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7,0
Ưu: Brand New air plane
Khuyết điểm: Food
đánh giá từ
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7,3
Ưu: O lanche foi diferente do habitual e bom.
đánh giá từ
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5,3
Ưu: O lanche
đánh giá từ
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8,0
Khuyết điểm: I had two USB chargers at my seat, but neither worked :(
đánh giá từ
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5,3
Ưu: O lanche foi muito bom
Khuyết điểm: Resolver os constantes atrasos neste vôo
đánh giá từ
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5,0
Ưu: The seat isn't confortable. The head rest isn't adjustable. The power outlets was not working at all.
Khuyết điểm: Better seats with adjustable head rest and functional power outlets.
đánh giá từ
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4,0
Ưu: Crew was helpful and charming. 10 out of 10.
Khuyết điểm: Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area.
đánh giá từ
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7,0
Ưu: Este lanche da Happy Hour é um bom diferencial. Muito bom.
Khuyết điểm: Houve atraso na partida devido a uma menina desacompanhada que teve que desembarcar e pelo jeito, não por culpa dela ou dos pais e sim da companhia. Lamentável.
đánh giá từ
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7,0
Ưu: O lanche não foi Mãe Terra e isso é muito bom.
đánh giá từ
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5,6
Khuyết điểm: O lanchinho desta vez não foi Mãe Terra (graças a Deus, pois aquilo é muito ruim), mas só tinha doce (embora bom).
đánh giá từ
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4,6
Khuyết điểm: Punctuality. More than one hour of delay
đánh giá từ
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4,6
Ưu: Entertainment
Khuyết điểm: Punctuality
đánh giá từ
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5,3
Khuyết điểm: The flght was delayed
đánh giá từ
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3,5
Ưu: Crew and baggage people were very nice.
Khuyết điểm: Sao Paulo to Floripa flight, did not pay for baggage. Floriap to Sao Paulo, paid 60 Real. I bought ticket through Kayak. Am 100% sure that I picked 1 bag for baggage claim. I don't understand how GOL missed that!!! It did not say on Kayak receipt. Am very angry!! Want refund of 60 Real!!!!!
đánh giá từ
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10,0
Khuyết điểm: Everything perfect . Marcia was very professional and very helpful person boarding at the gate . Employees like her makes the difference . Tks
đánh giá từ
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8,0
Khuyết điểm: O check in em guarulhos é péssimo e mal organizado. Mais de 40 minutos na fila, mesmo na fila do passageiro frequente.
đánh giá từ
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8,0
Ưu: Aeronave
Khuyết điểm: Serviço de bordo
đánh giá từ
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4,6
Ưu: Plane
Khuyết điểm: Time - delayed twice - missed connection
đánh giá từ
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10,0
Ưu: All great n crew very helpful
Khuyết điểm: Nothing
đánh giá từ
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2,3
Ưu: time was OK
Khuyết điểm: Starting by the fact that if the system was actually working we could’ve done check in in the machine, and cut the 2 and half hours of line for check in and luggage drop off. The check in crew was not efficient at all, they would take 10 to 20 min to every costumer, no organization and poor trainin.
đánh giá từ
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5,3
Ưu: Entertainment
Khuyết điểm: Punctuality
đánh giá từ
Tình trạng chuyến bay
GOL Bản đồ đường bay
Sân bay hàng đầu khai thác bởi GOL
- Sân bay Sao Paulo Guarulhos Intl (GRU)
- Sân bay Sao Paulo Congonhas (CGH)
- Sân bay Brasilia (BSB)
- Sân bay Rio de Janeiro Santos Dumont (SDU)
- Sân bay Rio de Janeiro–Galeão Intl (GIG)
- Sân bay Salvador Luis E. Magalhaes (SSA)
- Sân bay Fortaleza Pinto Martins (FOR)
- Sân bay Porto Alegre Salgado Filho (POA)
- Sân bay Recife Guararapes Intl (REC)
- Sân bay Belo Horizonte Tancredo Neves Intl (CNF)
- Sân bay Curitiba Afonso Pena (CWB)
- Sân bay Florianopolis Hercilio Luz (FLN)
- Sân bay Natal (NAT)
- Sân bay Vitória Eurico Sales (VIX)
- Sân bay Belém Val De Cans (BEL)
GOL thông tin liên hệ
- G3 Mã IATA
- +55 11 5504 4410 Gọi điện
- voegol.com.br Truy cập
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