Thông tin của Iberia
| Mã IATA | IB |
|---|---|
| Tuyến đường | 171 |
| Tuyến bay hàng đầu | Barcelona-El Prat tới Madrid Barajas |
| Sân bay được khai thác | 76 |
| Sân bay hàng đầu | Madrid Barajas |
Đánh giá gần đây
- Tất cả đánh giá
- Tích cực
- Trung tính
- Tiêu cực
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2,0
Khuyết điểm: Crew was rude and the seats had astoundingly little leg room. Plus they tried to upcharge for everything. Will never fly with this airline again.
đánh giá từ
-
5,0
Khuyết điểm: Seats are too close together, very uncomfortable for long international flight
đánh giá từ
-
2,0
Khuyết điểm: If kayak didn’t take me to a page where the reservation was different than what I agreed on. Not even close to what I had selected, leading me to believe I was booking a trip on the days I chose and then not realizing it was incorrect until my trip was starting. This is the last time I use kayak.
đánh giá từ
-
9,3
Ưu: The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly.
Khuyết điểm: Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out.
đánh giá từ
-
10,0
Ưu: Friendly and courteous
Khuyết điểm: Like that is good
đánh giá từ
-
2,0
Ưu: NA
Khuyết điểm: Don’t delay flights that messed my return
đánh giá từ
-
7,3
Ưu: The facilitie to board
Khuyết điểm: They no have entertainment
đánh giá từ
-
7,0
Ưu: The entertainment was good
Khuyết điểm: The space in the seats are very small for such a long trip
đánh giá từ
-
7,0
Ưu: Puntualidad
Khuyết điểm: Incomodos los asientos para un vuelo trasatlántico
đánh giá từ
-
7,3
Ưu: Puntual en horas de salida y llegada
Khuyết điểm: Son muy incómodos los asientos para un vuelo trasatlántico
đánh giá từ
-
5,0
Ưu: Flight arrived safely and on time.
Khuyết điểm: Luggage was terrible. Forced me to check my 1 small laptop bag despite letting others board with duffel bags, then lost 1 of our actual checked bags in the airport for an hour after our other bag was delivered.
đánh giá từ
-
6,3
Ưu: Crew was very nice
Khuyết điểm: Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen.
đánh giá từ
-
2,0
Khuyết điểm: You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable.
đánh giá từ
-
10,0
Ưu: Everything
Khuyết điểm: Nothing
đánh giá từ
-
2,0
Ưu: Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals.
Khuyết điểm: It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible.
đánh giá từ
-
6,6
Ưu: Modern screens and seats
Khuyết điểm: The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting
đánh giá từ
-
7,6
Ưu: Food was good, lots of great movies to watch during such long flight.
Khuyết điểm: Check-in process and seat selection is misguiding and confusing. Boarding was slow and takeoff took place an hour later than scheduled.
đánh giá từ
-
6,5
Khuyết điểm: Flight was delayed. Took a long time to board.
đánh giá từ
-
2,8
Khuyết điểm: Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing.
đánh giá từ
-
5,6
Khuyết điểm: Crew need to be smile - we not in Russia
đánh giá từ
-
8,3
Ưu: Premium economy is a great way to travel
Khuyết điểm: Flight was a mutually on Iberia from Madrid to a Miami. All I can say is that MAD is a HOT MESS!!
đánh giá từ
-
5,0
Ưu: Comfy seat.
Khuyết điểm: The flight was delayed for more than an hour
đánh giá từ
-
3,5
Ưu: Nothing
Khuyết điểm: Not only was the flight hours late but there was practically no communication what was going on and what to expect.
đánh giá từ
-
7,3
Khuyết điểm: Better seats, better food
đánh giá từ
-
9,3
Ưu: The crew was really nice. They were friendly and genuine.
đánh giá từ
-
2,3
Khuyết điểm: Fly on time
đánh giá từ
-
9,0
Ưu: Flight at time. Arrived earlier than expected.
Khuyết điểm: I ordered a cava bottle and it was hot. But rest was ok
đánh giá từ
-
9,0
Ưu: yes
đánh giá từ
-
8,6
Khuyết điểm: Business area crew needs to better service from Bogota to san salvador.
đánh giá từ
-
4,0
Ưu: uncomfortable seats, narrow space
Khuyết điểm: If the plane had some wifi, better food,
đánh giá từ
-
7,2
Ưu: Cabin crews are kindley attended.
Khuyết điểm: It's O.K. with good price.
đánh giá từ
-
7,2
Ưu: Crew was friendly
Khuyết điểm: Service was slow and sparse
đánh giá từ
-
6,6
Khuyết điểm: The condition of the flight attendants should be improve so that they not appear to be grouchy all the time. My video display was not functioning, when I asked for help the flight attendant seemed offended. He went to the back and did get it fixed. I thanked him, but he did not even look at me.
đánh giá từ
-
3,6
Ưu: One crew guy was really nice. I had bruised my leg and he gave me ice and checked in on me.
Khuyết điểm: Vueling/Iberia lost my luggage.
đánh giá từ
-
3,3
Khuyết điểm: Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure.
đánh giá từ
-
6,6
Ưu: Reasonably comfortable seat
Khuyết điểm: Food quality was poor.
đánh giá từ
-
5,3
Ưu: The seat was comfortable.
Khuyết điểm: A drink of water should not cost 2euro. On a moderately long flight it is a necessity.
đánh giá từ
-
9,6
Ưu: Check in process was fast and easy!
Khuyết điểm: More comfortable seats
đánh giá từ
-
4,5
Ưu: We landed a bit early
Khuyết điểm: We didn't get the seats that we paid for. And all we could get was the last row.
đánh giá từ
-
2,6
Khuyết điểm: The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad .
đánh giá từ
-
4,3
Ưu: One lady was so mean when I asked her a question .
Khuyết điểm: Be more smiling and helping customers when needed
đánh giá từ
-
6,3
Ưu: Fine flight once we were in the air.
Khuyết điểm: There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B.
đánh giá từ
-
8,0
Ưu: The crew was very attentive
Khuyết điểm: Food and seat comfort
đánh giá từ
-
2,0
Ưu: I could not travel to Miami due to Iberia did not assigned the seat with my children.
Khuyết điểm: The lack of education and polite of the Stewart is a minus on that airline
đánh giá từ
-
2,0
Khuyết điểm: This flight was cancelled
đánh giá từ
-
8,0
Ưu: Everything was good.
Khuyết điểm: There was no problems whatsoever.
đánh giá từ
-
8,0
Khuyết điểm: Nothing !! Thanks for everything
đánh giá từ
-
10,0
Ưu: The crew was amazing
đánh giá từ
-
6,5
Ưu: Smooth flight
Khuyết điểm: It was delayed
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…
đánh giá từ
-
6,6
Khuyết điểm: Awful awful baggage collection in Madrid - longer than. One hour
đánh giá từ
-
2,6
Ưu: The entertainment was ok.
Khuyết điểm: The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif
đánh giá từ
-
10,0
Ưu: Tv, food, blanket with pillow
Khuyết điểm: Everything was wonderful
đánh giá từ
-
2,0
Ưu: Nothing outstanding comes to mind. TAP Portugal was a million times more hospitable and accommodating.
Khuyết điểm: They allowed us to check a bag, without telling us that it definitely would not make it to our next stop on time. Almost all the passengers on our plane had to return the next day to collect our bags, at our own expense. This had happened to the flight before us too. There were no apologies to us
đánh giá từ
-
2,0
Khuyết điểm: The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane
đánh giá từ
-
2,0
Ưu: Nothing. Iberia wouldn’t let me on the plane.
Khuyết điểm: Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket.
đánh giá từ
-
9,6
Ưu: I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid.
đánh giá từ
-
4,0
Ưu: Crew was friendly.
Khuyết điểm: Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats.
đánh giá từ
-
7,0
Ưu: Crew was nice and reliable.
Khuyết điểm: Beverages should be complimentary.
đánh giá từ
-
7,0
Khuyết điểm: Infotainment system
đánh giá từ
-
9,3
Ưu: The crew in my area were very helpful. The young guy next to me passed on the dinner choices. The crew member came back and asked if he would like some pretzels, etc. which I thought was very nice. They were very friendly.
Khuyết điểm: Just a suggestion that the ear jacks for the entertainment be passed out earlier. Luckily I brought my own but my neighbors on both sides had a long wait until they were passed out.
đánh giá từ
-
10,0
Ưu: Friendly and courteous
Khuyết điểm: Like that is good
đánh giá từ
-
10,0
Ưu: Everything
Khuyết điểm: Nothing
đánh giá từ
-
9,3
Ưu: The crew was really nice. They were friendly and genuine.
đánh giá từ
-
9,0
Ưu: Flight at time. Arrived earlier than expected.
Khuyết điểm: I ordered a cava bottle and it was hot. But rest was ok
đánh giá từ
-
9,0
Ưu: yes
đánh giá từ
-
8,6
Khuyết điểm: Business area crew needs to better service from Bogota to san salvador.
đánh giá từ
-
9,6
Ưu: Check in process was fast and easy!
Khuyết điểm: More comfortable seats
đánh giá từ
-
10,0
Ưu: The crew was amazing
đánh giá từ
-
10,0
Ưu: Tv, food, blanket with pillow
Khuyết điểm: Everything was wonderful
đánh giá từ
-
9,6
Ưu: I really like the fact that I could check the baggage the day before the trip. This was very helpful and I could avoid keeping the bags during a long stop in Madrid.
đánh giá từ
-
7,3
Ưu: The facilitie to board
Khuyết điểm: They no have entertainment
đánh giá từ
-
7,0
Ưu: The entertainment was good
Khuyết điểm: The space in the seats are very small for such a long trip
đánh giá từ
-
7,0
Ưu: Puntualidad
Khuyết điểm: Incomodos los asientos para un vuelo trasatlántico
đánh giá từ
-
7,3
Ưu: Puntual en horas de salida y llegada
Khuyết điểm: Son muy incómodos los asientos para un vuelo trasatlántico
đánh giá từ
-
6,6
Ưu: Modern screens and seats
Khuyết điểm: The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting
đánh giá từ
-
7,6
Ưu: Food was good, lots of great movies to watch during such long flight.
Khuyết điểm: Check-in process and seat selection is misguiding and confusing. Boarding was slow and takeoff took place an hour later than scheduled.
đánh giá từ
-
8,3
Ưu: Premium economy is a great way to travel
Khuyết điểm: Flight was a mutually on Iberia from Madrid to a Miami. All I can say is that MAD is a HOT MESS!!
đánh giá từ
-
7,3
Khuyết điểm: Better seats, better food
đánh giá từ
-
7,2
Ưu: Cabin crews are kindley attended.
Khuyết điểm: It's O.K. with good price.
đánh giá từ
-
7,2
Ưu: Crew was friendly
Khuyết điểm: Service was slow and sparse
đánh giá từ
-
6,6
Khuyết điểm: The condition of the flight attendants should be improve so that they not appear to be grouchy all the time. My video display was not functioning, when I asked for help the flight attendant seemed offended. He went to the back and did get it fixed. I thanked him, but he did not even look at me.
đánh giá từ
-
6,6
Ưu: Reasonably comfortable seat
Khuyết điểm: Food quality was poor.
đánh giá từ
-
8,0
Ưu: The crew was very attentive
Khuyết điểm: Food and seat comfort
đánh giá từ
-
8,0
Ưu: Everything was good.
Khuyết điểm: There was no problems whatsoever.
đánh giá từ
-
8,0
Khuyết điểm: Nothing !! Thanks for everything
đánh giá từ
-
6,6
Khuyết điểm: Awful awful baggage collection in Madrid - longer than. One hour
đánh giá từ
-
7,0
Ưu: Crew was nice and reliable.
Khuyết điểm: Beverages should be complimentary.
đánh giá từ
-
7,0
Khuyết điểm: Infotainment system
đánh giá từ
-
2,0
Khuyết điểm: Crew was rude and the seats had astoundingly little leg room. Plus they tried to upcharge for everything. Will never fly with this airline again.
đánh giá từ
-
5,0
Khuyết điểm: Seats are too close together, very uncomfortable for long international flight
đánh giá từ
-
2,0
Khuyết điểm: If kayak didn’t take me to a page where the reservation was different than what I agreed on. Not even close to what I had selected, leading me to believe I was booking a trip on the days I chose and then not realizing it was incorrect until my trip was starting. This is the last time I use kayak.
đánh giá từ
-
2,0
Ưu: NA
Khuyết điểm: Don’t delay flights that messed my return
đánh giá từ
-
5,0
Ưu: Flight arrived safely and on time.
Khuyết điểm: Luggage was terrible. Forced me to check my 1 small laptop bag despite letting others board with duffel bags, then lost 1 of our actual checked bags in the airport for an hour after our other bag was delivered.
đánh giá từ
-
6,3
Ưu: Crew was very nice
Khuyết điểm: Our luggage was not put on the plane and was left behind. It was delayed about 36 hours but when we got it 3 new shots and one perfume was stolen.
đánh giá từ
-
2,0
Khuyết điểm: You made me late for my connecting flight by unloading my carry one bags slowly. It cost be $500 extra dollars and I’m stuck in Madrid until Friday which is making making me miss work. Unacceptable.
đánh giá từ
-
2,0
Ưu: Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals.
Khuyết điểm: It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible.
đánh giá từ
-
6,5
Khuyết điểm: Flight was delayed. Took a long time to board.
đánh giá từ
-
2,8
Khuyết điểm: Boarding was terrible, like they never done that before. They do not offer even just a glass of water- nothing.
đánh giá từ
-
5,6
Khuyết điểm: Crew need to be smile - we not in Russia
đánh giá từ
-
5,0
Ưu: Comfy seat.
Khuyết điểm: The flight was delayed for more than an hour
đánh giá từ
-
3,5
Ưu: Nothing
Khuyết điểm: Not only was the flight hours late but there was practically no communication what was going on and what to expect.
đánh giá từ
-
2,3
Khuyết điểm: Fly on time
đánh giá từ
-
4,0
Ưu: uncomfortable seats, narrow space
Khuyết điểm: If the plane had some wifi, better food,
đánh giá từ
-
3,6
Ưu: One crew guy was really nice. I had bruised my leg and he gave me ice and checked in on me.
Khuyết điểm: Vueling/Iberia lost my luggage.
đánh giá từ
-
3,3
Khuyết điểm: Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure.
đánh giá từ
-
5,3
Ưu: The seat was comfortable.
Khuyết điểm: A drink of water should not cost 2euro. On a moderately long flight it is a necessity.
đánh giá từ
-
4,5
Ưu: We landed a bit early
Khuyết điểm: We didn't get the seats that we paid for. And all we could get was the last row.
đánh giá từ
-
2,6
Khuyết điểm: The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad .
đánh giá từ
-
4,3
Ưu: One lady was so mean when I asked her a question .
Khuyết điểm: Be more smiling and helping customers when needed
đánh giá từ
-
6,3
Ưu: Fine flight once we were in the air.
Khuyết điểm: There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B.
đánh giá từ
-
2,0
Ưu: I could not travel to Miami due to Iberia did not assigned the seat with my children.
Khuyết điểm: The lack of education and polite of the Stewart is a minus on that airline
đánh giá từ
-
2,0
Khuyết điểm: This flight was cancelled
đánh giá từ
-
6,5
Ưu: Smooth flight
Khuyết điểm: It was delayed
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: I checked in online and paid for a checked piece of baggage, never received the boarding pass, so when I arrived to the airport to drop off the luggage and wait for boarding, the machines didn't recognize my ticket locator and I had to stand in line for almost 2 hours (missed my flight)…
đánh giá từ
-
2,6
Ưu: The entertainment was ok.
Khuyết điểm: The staff was rude and ignored me and the person who sat next to me drinks we ordered (just simple water and a coke). They offered a variety of meal options, yet when they got to me they said they only had a beef option so i had no other choice but when they went to the person behind me they had dif
đánh giá từ
-
2,0
Ưu: Nothing outstanding comes to mind. TAP Portugal was a million times more hospitable and accommodating.
Khuyết điểm: They allowed us to check a bag, without telling us that it definitely would not make it to our next stop on time. Almost all the passengers on our plane had to return the next day to collect our bags, at our own expense. This had happened to the flight before us too. There were no apologies to us
đánh giá từ
-
2,0
Khuyết điểm: The airline accepted our checked baggage, although they already knew that it would not make it to our final destination (Marrakech) on the same day that we would arrive. We had to pay, out of our own pockets, for the inconvenience. Apparently this happens a lot, and it happened to our entire plane
đánh giá từ
-
2,0
Ưu: Nothing. Iberia wouldn’t let me on the plane.
Khuyết điểm: Iberia could have checked us in and if we had been unable to get on that particular flight could have put us on a different flight instead of just telling us we were out of $360 and we would have to pay full price for a new ticket.
đánh giá từ
-
4,0
Ưu: Crew was friendly.
Khuyết điểm: Couldn't find out online which gate my flight was leaving from. Long bus ride from jetway to plane. No in-flight entertainment, uncomfortable seats.
đánh giá từ
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