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|Tuyến bay hàng đầu||Singapore Changi tới Kuala Lumpur Intl|
|Sân bay được khai thác||23|
|Sân bay hàng đầu||Singapore Changi|
Khuyết điểm: Nothing really
Ưu: Excellent value
Khuyết điểm: Less adders to the base fare
Khuyết điểm: Less adders to the advertised price
Ưu: Crew is efficient as always.
Khuyết điểm: The crew was very gentle.
Ưu: Crew are very helpful
Khuyết điểm: Seats were very thin. Could feel all movement from the person behind me on my back and bottom!
Ưu: very affordable fares
Khuyết điểm: I don't remember being asked to purchase baggage fees. I don't remember how much baggage was allowed. All of our bags were weighed together, even though we had small backpacks and should have been considered as personal item. We ended up paying more than $100 for baggage fees! Also, even water is for purchase. I don't think it was even put in fine print. Entertainment is non existent.
Ưu: Comfortable leather seat, helpful and polite flight attendances.
Khuyết điểm: Group-based boarding will be better and more efficient.
Ưu: Very disappointed with overall experience. Booked on Kayak, received confirmation but then when I got to the counter to checkin my booking was cancelled and Kayak wouldnt do anything about it. Referred me to airline and basically "not their problem"
Khuyết điểm: Kayak could have assisted with problems.
Ưu: Boarding was great
Khuyết điểm: The seats are really small and tight and the headrest was broken Also, my entertainment screen didn’t work
Khuyết điểm: comfort, food
Ưu: Inside of the cabin was fairly new and kept clean. Friendly staff.
Khuyết điểm: Jetstar has the most uncomfortable seats. The seats are curved forward forcing you to sit like hunchback. I could barely stand seating like this for 2.5 hours. I can’t imagine being on the longer flight with them.
Ưu: - Plane boarded early so there was no real rush of everyone boarding at once
- departure and arrival time were met, no issues
- checkin was an absolute breeze, simple and painless experience
Khuyết điểm: - In flight purchases are really expensive - Plane was fairly dirty, like grimy and needing a deep clean. - seat cushion was uncomfortable
Ưu: Seats were comfortable. Boarding process was easy.
Khuyết điểm: Wish they offered drinks, or food for purchase something. Wasn’t offered anything at all.
Ưu: I like nothing about your customer care service
Khuyết điểm: Provide efficient customer based service to ensure customers can contact you when they need to make changes to their reservation.
Ưu: Arrived safely
Khuyết điểm: No free drinks. Seats were not too comfortable.
Ưu: Very fast and efficient from start to finish.
Khuyết điểm: Nothing
Khuyết điểm: Both flights this trip were delayed more than an hour with no explanation
Ưu: It was on time. Seat comfort was good.
Khuyết điểm: No entertainment at all, and no water.
Ưu: Crew were nice seats are a bit small for a standard person like me.my knees can touch the seat infront.
Khuyết điểm: Boarding in Sanya was awful. Long queue. Immigration terrible. Queue to get inside the airport. Bus to airplane
Khuyết điểm: Thye assigned me a seat that didn’t recline even though there were seats available that did.
Ưu: Seats very uncomfortable
Ưu: Ground cruise not too strict with the weight. Exceed 1 kg and plane not full also insist to charge. Filipino staff
Khuyết điểm: More human touch less $$ orientated. Make customer willing to come backs
Khuyết điểm: I was a bit under one kilo heavy and they made me check in my bag and pay 50 sgd. It felt like a scam to increase revenue for the airline. I traveled with the same stuff, but only the Manila crew flagged me on my return flight
Ưu: Crew and comfort just fine for a 2-hour hop from Penang to Singapore
Ưu: Pleasant crew
Khuyết điểm: Comfort
Ưu: Nothing to like about this company, luggage overcharging .
Ưu: Amazingly comfortable seat.
Ưu: Extra leg room space
Khuyết điểm: Neater & organized seat pocket. In The flight from Bangkok to Singapore, there were rubbish in the seat pockets
Khuyết điểm: Delay, friendliness of ground staff, overall feeling of saving every penny
Khuyết điểm: Allow enough time between flights first of all. I almost missed my flight from Jakarta to Bali. It took me 20 hours. It was an absolute nightmare from beginning to end in every aspect of the word nightmare. Never again.
Khuyết điểm: Nil
Ưu: They did their jobs.
Ưu: Value for money
Ưu: Nice flight
Khuyết điểm: No entertainment but overall good experience.
Khuyết điểm: No water No legroom Bad seats Old plane
Ưu: They did not serve my food , please look into it as seriously.
Ưu: I missed my luggage! In Singapore. I flew from Omaha all the way to Singapore. I had to deal with my missing luggage while I was waiting for our connection flight to Denpasar. Right now I don’t have clothes and I still wait for my luggage. I am very disappointed. I should scuba diving today.
Khuyết điểm: It’s nothing wrong with your schedule itinerary But the Crew of ANA 7773 made my luggage missed
Ưu: I like schedule on time and the arrangement on board
Khuyết điểm: I travelled Korean JeJu Air budget airlines. The service may be Jetstar can consider, they give a small cup of water as a welcome drink & helping passengers loads luggage onboard. Even it was budget airline but no compromise with passengers service.
Ưu: It got me there at a reasonable price without being too uncomfortable!
Khuyết điểm: Boarding was a bit of a mess (but I've seen much worse)
Khuyết điểm: The seats are kind of worn out. One must really listen carefully when they talk in English
Ưu: Lady crew were ok.
Khuyết điểm: Needed to really pay attention when the pilot & crew speak so as to understand their English
Ưu: Good for a budget airline
Khuyết điểm: Yes but it's a short flight.
Khuyết điểm: Plane was late on arrival so departure time was delayed and we had connecting flights and the Jetstar ppl wasn't very helpful with informing Jetstar Pacific that we'd be late... We made our connecting flight but only just
Khuyết điểm: It's a budget airline so you get what you pay for. Only a 1hr plus flight so it's OK. The crew were all pleasant and professional.
Ưu: The stewardess was very friendly!
Ưu: Nice and pleasant service during the flight.
Khuyết điểm: Nothing much to ask for.
Ưu: Extra charge for luggage is so expensive even you already paid for extra luggage allowance.
Khuyết điểm: Check in process is not so user friendly. A lot of missing sign for the next step.
Khuyết điểm: If the flight was on time!
Ưu: Nothing, the flight was rough and the crew was little to no help.
Khuyết điểm: They didn’t offer any free meals for a 5 hour flight. There is no entertainment and the seats are horribly small and uncomfortable. For the price of tickets you should at least get a meal.
Khuyết điểm: Flight was late departing
Ưu: Flight was nice and smooth and crew was very helpful.
Khuyết điểm: It's really cramped and there is no net for magazines, literally zero entertainment. A 3 hour flight becomes very boring after awhile.
Ưu: Crew were kind.
Khuyết điểm: The flight should offer 1 complimentary beverage like other airlines. Especially on a 4 hour flight.
Ưu: Smooth landing
Khuyết điểm: Complimentary drink
Ưu: Helpful n be on time
Khuyết điểm: Comfortable n acceptable price
Ưu: Nothing. They charge me my carry on for half the price I bought the ticket.