Đánh giá của du khách
Điểm đánh giá chung
7,2
Tốt
Dựa trên 4.164 đánh giá
Tổng quát
7,5
Lên máy bay
7,5
Thư thái
7,0
Phi hành đoàn
8,0
Thư giãn, giải trí
7,0
Thức ăn
6,5
Tìm các chuyến bay giá rẻ trên LATAM Airlines Brasil
Khứ hồi
Phổ thông
Đánh giá gần đây
- Tất cả đánh giá
- Tích cực
- Trung tính
- Tiêu cực
-
8,0
Ưu: Seat was fine, it was a very full flight, but even so everything went smoothly.
đánh giá từ
-
4,5
Ưu: Smooth flight
Khuyết điểm: The boarding process was chaotic. Each passenger is allowed to make their own rules and do as they want. My seat felt like there was NO padding.
đánh giá từ
-
5,3
Khuyết điểm: The boarding. I had a brand new and expensive baggage but was not be able to carry my luggage on because it was said the airplane was full. But when I entered the plane there was a lot (a lot) free space for luggage . i tried to back my luggage up to carry with me but I was not allowed; it was said the flight could be delayed althought there was at least 15 minutes before departing. It was not the first time they lied to clients. I lost my trust in Latam.
đánh giá từ
-
10,0
Great service
Ưu: Staff is friendly and helpful.
đánh giá từ
-
9,5
Ưu: On time flight
đánh giá từ
-
3,5
Ưu: Arrived safely
Khuyết điểm: More room in the seats
đánh giá từ
-
10,0
Ưu: Great entertainment options and system
đánh giá từ
-
8,0
Ưu: Fairly ok service from the team, and I saw the attendants being attentive to a seating mix up in the row ahead of mine. Thought things could have been a little clearer in the transfer from the gate to the shuttle buses to the plane.
đánh giá từ
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6,0
Khuyết điểm: Ran out of Red wine. Waiting 30 minutes for air bridge to arrive
đánh giá từ
-
6,5
Ưu: It was all like expected except for boarding.
Khuyết điểm: Boarding was crowded and confusing. Flight was full and many had to check their hand luggage in.
đánh giá từ
-
10,0
Ưu: People, accommodating, service, everything was good,
Khuyết điểm: Sincerely I don’t know.
đánh giá từ
-
9,6
Ưu: Extremely attentive and courteous crew.
đánh giá từ
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8,0
Ưu: Doha to Colombo flight seats is very comfortable and crew is very helpful.
đánh giá từ
-
10,0
Ưu: Timeliness, cleanliness, professionalism and courtesy of everybody involved on the trip
Khuyết điểm: There’s always room for improvement that’s for sure but nothing in particular.
đánh giá từ
-
9,0
Ưu: Seating was wonderful. Crew- Everyone very nice and helpful.
Khuyết điểm: Not sure all my food was gluten free.
đánh giá từ
-
8,3
Ưu: Não funcionou as tomadas para carregar eletrônicos
đánh giá từ
-
2,0
Khuyết điểm: They lost ine of my bags. Amateur and inefficient. Avoid if possible.
đánh giá từ
-
7,6
Ưu: The crew was amazing, but the seat so small!
đánh giá từ
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8,3
Ưu: Crew, boarding process, food was decent and served on time
Khuyết điểm: Seats could be a little more comfy but there was sufficient leg room.
đánh giá từ
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8,0
Khuyết điểm: Seats are too uncomfortable
đánh giá từ
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10,0
Khuyết điểm: Very nice flight, great
đánh giá từ
-
8,0
Ưu: Leave and arrive on time
Khuyết điểm: Very tight seat and entertainment drop all the time
đánh giá từ
-
8,3
Khuyết điểm: We have made reservations of seats, but the company didn't reserve it. Therefore, we will now have to ask for a reimbursement, which will be additional work for us.
đánh giá từ
-
6,0
Khuyết điểm: I dont like that when booking with Kayak i domt have the ability to imput my frequent flyer number which would give me priority with American Airlines or latam. Instead, I had to wait for them to assign seats and was almost unable to board the plane.
đánh giá từ
-
3,3
Ưu: Atl least on time
Khuyết điểm: Start the boarding early It was set to statt 2:20 and starts after 3:00 am
đánh giá từ
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4,0
Ưu: Below average experience
Khuyết điểm: Need to be better on almost all aspects. Particularly, entertainment and service
đánh giá từ
-
2,0
Khuyết điểm: My reservation was changed last minute without it being communicated to me. Had to come back the next day to the airport.
đánh giá từ
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9,3
Ưu: More or less
Khuyết điểm: Boarding on time
đánh giá từ
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9,0
Ưu: Right on time, easy boarding. Really clean restrooms onboard
Khuyết điểm: A bit more space in the seating
đánh giá từ
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5,6
Khuyết điểm: Long line at check in. The changed the gate but did not revise the sign. The plane pulled out from the gate 1 hour late. Got to GRU late and missed my GIG flight. No I have a 7 hour lay over. Never fly LATAM again
đánh giá từ
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6,6
Khuyết điểm: I found a buble gum on the table
đánh giá từ
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7,6
Khuyết điểm: o
đánh giá từ
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9,3
Ưu: TV’s, nice seats, clean
Khuyết điểm: Seat family together. I was traveling with my children and they separated my husband so he could not help me. :(((((
đánh giá từ
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7,3
Khuyết điểm: AC too cold
đánh giá từ
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2,0
Ưu: Nothing
Khuyết điểm: Too much time waiting for the luggage
đánh giá từ
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10,0
Ưu: Best pilot ever! Flight attendant Ana absolutely adorable
đánh giá từ
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6,6
Ưu: In time departure and arrival
Khuyết điểm: Had to pay for food, even a coffee.
đánh giá từ
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7,3
Khuyết điểm: My check-in Miami Airport with American Airlines was terrible , big lines total mess. Was a share fly, TKT Latam flying whith AA plane. On the way back check-in in Rio de Janeiro was beautiful! So easy.
đánh giá từ
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10,0
Ưu: Business class is allways good
Khuyết điểm: A one day delay was such a bad thing mostly because of no information of LATAM
đánh giá từ
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9,6
Ưu: Everything was great, food it´s very good
Khuyết điểm: 8 hour flight may have wi-fi
đánh giá từ
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4,6
Ưu: Crew very cooperative
Khuyết điểm: Plane is way too old
đánh giá từ
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6,3
Ưu: Online The wine
Khuyết điểm: Take seriously all restrictions of size of carry ons There was so many persons with two backpacks plus 2/3 bags. Food was mediocre and plane was very noise. Finally, get a finger
đánh giá từ
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6,8
Ưu: Comfort if aircraft.
Khuyết điểm: Service has significantly worsened ever since LA bough JJ. If it weren't for the fact they're only ones operating a direct flight from SSA/MIA, I would not fly them again.
đánh giá từ
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10,0
Ưu: New plane
đánh giá từ
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8,0
Ưu: The pilot landed the plane perfectly.
Khuyết điểm: Aircraft too noisy.
đánh giá từ
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3,0
Ưu: As malas foram bem tratadas, sem deterioração
Khuyết điểm: Os assentos são muito pequenos, foi muito desconfortável o tempo de viagem. O tempo de espera em pé na fila também foi muito grande, acredito que no total uns 20 minutos, mas podem ter sido mais, ainda assim, muito tempo para mim, que carregava - ainda que com a perna lesionada - o filho com 17Kg.
đánh giá từ
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10,0
Ưu: Nice , new plane. On time and great onboard service.
đánh giá từ
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2,3
Khuyết điểm: I have yet to.get my luggage! TODAY IS THURSDAY AND I believe my luggage is still in Sao Paolo, Brazil since Sunday.
đánh giá từ
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5,6
Khuyết điểm: The crew
đánh giá từ
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3,3
Ưu: Saiu na hora
Khuyết điểm: Avião velho, barulhento, parecia estar batendo asas, serviço apenas com água, poltrona que era um pedaço de madeira com tecido que de tão duro dava para sentir as vértebras. Realmente um decepção completa.
đánh giá từ
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10,0
Ưu: Food
Khuyết điểm: Comfort
đánh giá từ
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2,0
Ưu: NO
Khuyết điểm: Everything
đánh giá từ
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7,6
Ưu: Amazing craw Ok Seat, not to better.
đánh giá từ
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0,0
Ưu: Flight was cancelled in Ezeiza airport due to aircraft malfunction. Latam did book me on another flight via Aerolíneas Argentinas, non stop to Miami which was ok. They were very diligent in getting me the substitute booking.
Khuyết điểm: Rebooking process was ok under the circumstances. Flight to Miami via Aerolíneas was smooth, pleasant crew, food was so so....
đánh giá từ
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2,6
Khuyết điểm: All. The service, the airplanes, the system
đánh giá từ
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8,3
Ưu: Great crew. Airplane dated but comfortable.
Khuyết điểm: LATAM check in at GRU was a nightmare. I was traveling business class. Another flight guy was delayed, and the check in procedure came to a complete halt until they re booked effected passengers. Was in line for 45 minutes. Lots of angry people.
đánh giá từ
-
7,6
Ưu: crew
đánh giá từ
-
9,3
Ưu: Crew particularly nice and helpful, flight on time
đánh giá từ
-
4,3
Ưu: Pilot was able to reduce delay during flight
Khuyết điểm: Serve some food or drink
đánh giá từ
-
5,3
Khuyết điểm: The enterior is dated and my business class seat was falling apart. The seats are not true lie flat seats. They need to update to stay competitive. Otherwise good flight
đánh giá từ
-
10,0
Great service
Ưu: Staff is friendly and helpful.
đánh giá từ
-
9,5
Ưu: On time flight
đánh giá từ
-
10,0
Ưu: Great entertainment options and system
đánh giá từ
-
10,0
Ưu: People, accommodating, service, everything was good,
Khuyết điểm: Sincerely I don’t know.
đánh giá từ
-
9,6
Ưu: Extremely attentive and courteous crew.
đánh giá từ
-
10,0
Ưu: Timeliness, cleanliness, professionalism and courtesy of everybody involved on the trip
Khuyết điểm: There’s always room for improvement that’s for sure but nothing in particular.
đánh giá từ
-
9,0
Ưu: Seating was wonderful. Crew- Everyone very nice and helpful.
Khuyết điểm: Not sure all my food was gluten free.
đánh giá từ
-
10,0
Khuyết điểm: Very nice flight, great
đánh giá từ
-
9,3
Ưu: More or less
Khuyết điểm: Boarding on time
đánh giá từ
-
9,0
Ưu: Right on time, easy boarding. Really clean restrooms onboard
Khuyết điểm: A bit more space in the seating
đánh giá từ
-
9,3
Ưu: TV’s, nice seats, clean
Khuyết điểm: Seat family together. I was traveling with my children and they separated my husband so he could not help me. :(((((
đánh giá từ
-
10,0
Ưu: Best pilot ever! Flight attendant Ana absolutely adorable
đánh giá từ
-
10,0
Ưu: Business class is allways good
Khuyết điểm: A one day delay was such a bad thing mostly because of no information of LATAM
đánh giá từ
-
9,6
Ưu: Everything was great, food it´s very good
Khuyết điểm: 8 hour flight may have wi-fi
đánh giá từ
-
10,0
Ưu: New plane
đánh giá từ
-
10,0
Ưu: Nice , new plane. On time and great onboard service.
đánh giá từ
-
10,0
Ưu: Food
Khuyết điểm: Comfort
đánh giá từ
-
9,3
Ưu: Crew particularly nice and helpful, flight on time
đánh giá từ
-
8,0
Ưu: Seat was fine, it was a very full flight, but even so everything went smoothly.
đánh giá từ
-
8,0
Ưu: Fairly ok service from the team, and I saw the attendants being attentive to a seating mix up in the row ahead of mine. Thought things could have been a little clearer in the transfer from the gate to the shuttle buses to the plane.
đánh giá từ
-
8,0
Ưu: Doha to Colombo flight seats is very comfortable and crew is very helpful.
đánh giá từ
-
8,3
Ưu: Não funcionou as tomadas para carregar eletrônicos
đánh giá từ
-
7,6
Ưu: The crew was amazing, but the seat so small!
đánh giá từ
-
8,3
Ưu: Crew, boarding process, food was decent and served on time
Khuyết điểm: Seats could be a little more comfy but there was sufficient leg room.
đánh giá từ
-
8,0
Khuyết điểm: Seats are too uncomfortable
đánh giá từ
-
8,0
Ưu: Leave and arrive on time
Khuyết điểm: Very tight seat and entertainment drop all the time
đánh giá từ
-
8,3
Khuyết điểm: We have made reservations of seats, but the company didn't reserve it. Therefore, we will now have to ask for a reimbursement, which will be additional work for us.
đánh giá từ
-
6,6
Khuyết điểm: I found a buble gum on the table
đánh giá từ
-
7,6
Khuyết điểm: o
đánh giá từ
-
7,3
Khuyết điểm: AC too cold
đánh giá từ
-
6,6
Ưu: In time departure and arrival
Khuyết điểm: Had to pay for food, even a coffee.
đánh giá từ
-
7,3
Khuyết điểm: My check-in Miami Airport with American Airlines was terrible , big lines total mess. Was a share fly, TKT Latam flying whith AA plane. On the way back check-in in Rio de Janeiro was beautiful! So easy.
đánh giá từ
-
6,8
Ưu: Comfort if aircraft.
Khuyết điểm: Service has significantly worsened ever since LA bough JJ. If it weren't for the fact they're only ones operating a direct flight from SSA/MIA, I would not fly them again.
đánh giá từ
-
8,0
Ưu: The pilot landed the plane perfectly.
Khuyết điểm: Aircraft too noisy.
đánh giá từ
-
7,6
Ưu: Amazing craw Ok Seat, not to better.
đánh giá từ
-
8,3
Ưu: Great crew. Airplane dated but comfortable.
Khuyết điểm: LATAM check in at GRU was a nightmare. I was traveling business class. Another flight guy was delayed, and the check in procedure came to a complete halt until they re booked effected passengers. Was in line for 45 minutes. Lots of angry people.
đánh giá từ
-
7,6
Ưu: crew
đánh giá từ
-
4,5
Ưu: Smooth flight
Khuyết điểm: The boarding process was chaotic. Each passenger is allowed to make their own rules and do as they want. My seat felt like there was NO padding.
đánh giá từ
-
5,3
Khuyết điểm: The boarding. I had a brand new and expensive baggage but was not be able to carry my luggage on because it was said the airplane was full. But when I entered the plane there was a lot (a lot) free space for luggage . i tried to back my luggage up to carry with me but I was not allowed; it was said the flight could be delayed althought there was at least 15 minutes before departing. It was not the first time they lied to clients. I lost my trust in Latam.
đánh giá từ
-
3,5
Ưu: Arrived safely
Khuyết điểm: More room in the seats
đánh giá từ
-
6,0
Khuyết điểm: Ran out of Red wine. Waiting 30 minutes for air bridge to arrive
đánh giá từ
-
6,5
Ưu: It was all like expected except for boarding.
Khuyết điểm: Boarding was crowded and confusing. Flight was full and many had to check their hand luggage in.
đánh giá từ
-
2,0
Khuyết điểm: They lost ine of my bags. Amateur and inefficient. Avoid if possible.
đánh giá từ
-
6,0
Khuyết điểm: I dont like that when booking with Kayak i domt have the ability to imput my frequent flyer number which would give me priority with American Airlines or latam. Instead, I had to wait for them to assign seats and was almost unable to board the plane.
đánh giá từ
-
3,3
Ưu: Atl least on time
Khuyết điểm: Start the boarding early It was set to statt 2:20 and starts after 3:00 am
đánh giá từ
-
4,0
Ưu: Below average experience
Khuyết điểm: Need to be better on almost all aspects. Particularly, entertainment and service
đánh giá từ
-
2,0
Khuyết điểm: My reservation was changed last minute without it being communicated to me. Had to come back the next day to the airport.
đánh giá từ
-
5,6
Khuyết điểm: Long line at check in. The changed the gate but did not revise the sign. The plane pulled out from the gate 1 hour late. Got to GRU late and missed my GIG flight. No I have a 7 hour lay over. Never fly LATAM again
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: Too much time waiting for the luggage
đánh giá từ
-
4,6
Ưu: Crew very cooperative
Khuyết điểm: Plane is way too old
đánh giá từ
-
6,3
Ưu: Online The wine
Khuyết điểm: Take seriously all restrictions of size of carry ons There was so many persons with two backpacks plus 2/3 bags. Food was mediocre and plane was very noise. Finally, get a finger
đánh giá từ
-
3,0
Ưu: As malas foram bem tratadas, sem deterioração
Khuyết điểm: Os assentos são muito pequenos, foi muito desconfortável o tempo de viagem. O tempo de espera em pé na fila também foi muito grande, acredito que no total uns 20 minutos, mas podem ter sido mais, ainda assim, muito tempo para mim, que carregava - ainda que com a perna lesionada - o filho com 17Kg.
đánh giá từ
-
2,3
Khuyết điểm: I have yet to.get my luggage! TODAY IS THURSDAY AND I believe my luggage is still in Sao Paolo, Brazil since Sunday.
đánh giá từ
-
5,6
Khuyết điểm: The crew
đánh giá từ
-
3,3
Ưu: Saiu na hora
Khuyết điểm: Avião velho, barulhento, parecia estar batendo asas, serviço apenas com água, poltrona que era um pedaço de madeira com tecido que de tão duro dava para sentir as vértebras. Realmente um decepção completa.
đánh giá từ
-
2,0
Ưu: NO
Khuyết điểm: Everything
đánh giá từ
-
0,0
Ưu: Flight was cancelled in Ezeiza airport due to aircraft malfunction. Latam did book me on another flight via Aerolíneas Argentinas, non stop to Miami which was ok. They were very diligent in getting me the substitute booking.
Khuyết điểm: Rebooking process was ok under the circumstances. Flight to Miami via Aerolíneas was smooth, pleasant crew, food was so so....
đánh giá từ
-
2,6
Khuyết điểm: All. The service, the airplanes, the system
đánh giá từ
-
4,3
Ưu: Pilot was able to reduce delay during flight
Khuyết điểm: Serve some food or drink
đánh giá từ
-
5,3
Khuyết điểm: The enterior is dated and my business class seat was falling apart. The seats are not true lie flat seats. They need to update to stay competitive. Otherwise good flight
đánh giá từ
Tình trạng chuyến bay
LATAM Airlines Brasil Bản đồ đường bay
Sân bay hàng đầu khai thác bởi LATAM Airlines Brasil
LATAM Airlines Brasil thông tin liên hệ
- JJ Mã IATA
- +55 11 4002 5700 Gọi điện
- latam.com Truy cập
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