Đánh giá của du khách
Điểm đánh giá chung
7,2
Tốt
Dựa trên 4.059 đánh giá
Tổng quát
7,4
Lên máy bay
7,5
Thư thái
7,0
Phi hành đoàn
8,0
Giải trí
7,0
Thức ăn
6,5
Đánh giá gần đây
- Tất cả đánh giá
- Tích cực
- Trung tính
- Tiêu cực
-
10,0
Khuyết điểm: Very nice flight, great
đánh giá từ
-
8,0
Ưu: Leave and arrive on time
Khuyết điểm: Very tight seat and entertainment drop all the time
đánh giá từ
-
8,3
Khuyết điểm: We have made reservations of seats, but the company didn't reserve it. Therefore, we will now have to ask for a reimbursement, which will be additional work for us.
đánh giá từ
-
6,0
Khuyết điểm: I dont like that when booking with Kayak i domt have the ability to imput my frequent flyer number which would give me priority with American Airlines or latam. Instead, I had to wait for them to assign seats and was almost unable to board the plane.
đánh giá từ
-
3,3
Ưu: Atl least on time
Khuyết điểm: Start the boarding early It was set to statt 2:20 and starts after 3:00 am
đánh giá từ
-
4,0
Ưu: Below average experience
Khuyết điểm: Need to be better on almost all aspects. Particularly, entertainment and service
đánh giá từ
-
2,0
Khuyết điểm: My reservation was changed last minute without it being communicated to me. Had to come back the next day to the airport.
đánh giá từ
-
9,3
Ưu: More or less
Khuyết điểm: Boarding on time
đánh giá từ
-
9,0
Ưu: Right on time, easy boarding. Really clean restrooms onboard
Khuyết điểm: A bit more space in the seating
đánh giá từ
-
5,6
Khuyết điểm: Long line at check in. The changed the gate but did not revise the sign. The plane pulled out from the gate 1 hour late. Got to GRU late and missed my GIG flight. No I have a 7 hour lay over. Never fly LATAM again
đánh giá từ
-
6,6
Khuyết điểm: I found a buble gum on the table
đánh giá từ
-
7,6
Khuyết điểm: o
đánh giá từ
-
9,3
Ưu: TV’s, nice seats, clean
Khuyết điểm: Seat family together. I was traveling with my children and they separated my husband so he could not help me. :(((((
đánh giá từ
-
7,3
Khuyết điểm: AC too cold
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: Too much time waiting for the luggage
đánh giá từ
-
10,0
Ưu: Best pilot ever! Flight attendant Ana absolutely adorable
đánh giá từ
-
6,6
Ưu: In time departure and arrival
Khuyết điểm: Had to pay for food, even a coffee.
đánh giá từ
-
7,3
Khuyết điểm: My check-in Miami Airport with American Airlines was terrible , big lines total mess. Was a share fly, TKT Latam flying whith AA plane. On the way back check-in in Rio de Janeiro was beautiful! So easy.
đánh giá từ
-
10,0
Ưu: Business class is allways good
Khuyết điểm: A one day delay was such a bad thing mostly because of no information of LATAM
đánh giá từ
-
9,6
Ưu: Everything was great, food it´s very good
Khuyết điểm: 8 hour flight may have wi-fi
đánh giá từ
-
4,6
Ưu: Crew very cooperative
Khuyết điểm: Plane is way too old
đánh giá từ
-
6,3
Ưu: Online The wine
Khuyết điểm: Take seriously all restrictions of size of carry ons There was so many persons with two backpacks plus 2/3 bags. Food was mediocre and plane was very noise. Finally, get a finger
đánh giá từ
-
6,8
Ưu: Comfort if aircraft.
Khuyết điểm: Service has significantly worsened ever since LA bough JJ. If it weren't for the fact they're only ones operating a direct flight from SSA/MIA, I would not fly them again.
đánh giá từ
-
10,0
Ưu: New plane
đánh giá từ
-
8,0
Ưu: The pilot landed the plane perfectly.
Khuyết điểm: Aircraft too noisy.
đánh giá từ
-
3,0
Ưu: As malas foram bem tratadas, sem deterioração
Khuyết điểm: Os assentos são muito pequenos, foi muito desconfortável o tempo de viagem. O tempo de espera em pé na fila também foi muito grande, acredito que no total uns 20 minutos, mas podem ter sido mais, ainda assim, muito tempo para mim, que carregava - ainda que com a perna lesionada - o filho com 17Kg.
đánh giá từ
-
10,0
Ưu: Nice , new plane. On time and great onboard service.
đánh giá từ
-
2,3
Khuyết điểm: I have yet to.get my luggage! TODAY IS THURSDAY AND I believe my luggage is still in Sao Paolo, Brazil since Sunday.
đánh giá từ
-
5,6
Khuyết điểm: The crew
đánh giá từ
-
3,3
Ưu: Saiu na hora
Khuyết điểm: Avião velho, barulhento, parecia estar batendo asas, serviço apenas com água, poltrona que era um pedaço de madeira com tecido que de tão duro dava para sentir as vértebras. Realmente um decepção completa.
đánh giá từ
-
10,0
Ưu: Food
Khuyết điểm: Comfort
đánh giá từ
-
2,0
Ưu: NO
Khuyết điểm: Everything
đánh giá từ
-
7,6
Ưu: Amazing craw Ok Seat, not to better.
đánh giá từ
-
0,0
Ưu: Flight was cancelled in Ezeiza airport due to aircraft malfunction. Latam did book me on another flight via Aerolíneas Argentinas, non stop to Miami which was ok. They were very diligent in getting me the substitute booking.
Khuyết điểm: Rebooking process was ok under the circumstances. Flight to Miami via Aerolíneas was smooth, pleasant crew, food was so so....
đánh giá từ
-
2,6
Khuyết điểm: All. The service, the airplanes, the system
đánh giá từ
-
8,3
Ưu: Great crew. Airplane dated but comfortable.
Khuyết điểm: LATAM check in at GRU was a nightmare. I was traveling business class. Another flight guy was delayed, and the check in procedure came to a complete halt until they re booked effected passengers. Was in line for 45 minutes. Lots of angry people.
đánh giá từ
-
7,6
Ưu: crew
đánh giá từ
-
9,3
Ưu: Crew particularly nice and helpful, flight on time
đánh giá từ
-
4,3
Ưu: Pilot was able to reduce delay during flight
Khuyết điểm: Serve some food or drink
đánh giá từ
-
5,3
Khuyết điểm: The enterior is dated and my business class seat was falling apart. The seats are not true lie flat seats. They need to update to stay competitive. Otherwise good flight
đánh giá từ
-
5,6
Khuyết điểm: Demorou muito o desembarque.
đánh giá từ
-
5,5
Khuyết điểm: Can not book extra legroom seats on Latam website using your One World Emerald status????
đánh giá từ
-
6,0
Ưu: I like that the flight was on time. Crew team very nice.
Khuyết điểm: The price for the food on board is expensive. It was raining and we had to use the stairs to get out of the plane with no roof (we all got wet). The plane parked away from terminal.
đánh giá từ
-
5,6
Khuyết điểm: Let the people know why it got late and why we had to change places
đánh giá từ
-
6,0
Ưu: The plane was big
Khuyết điểm: Offer more than water for free
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: If they change all management and staff
đánh giá từ
-
2,0
Ưu: Nothing.
Khuyết điểm: If they change all management and staff
đánh giá từ
-
6,5
Ưu: Bigger plane
Khuyết điểm: The seats were hard
đánh giá từ
-
8,0
Ưu: super nice crew... just that the seat was a little tight that's all.
Khuyết điểm: larger seat.. that's it really. :)
đánh giá từ
-
7,3
Ưu: Good.
đánh giá từ
-
7,3
Khuyết điểm: We ordered special meals which were not delivered properly so we spent a 10 hr flight with no meal. The crew were kind and gave us fruit and salad but it was frustrating to not get what we asked for in advance.
đánh giá từ
-
2,3
Ưu: O ordered vegan meal. But they didn’t bring me and left me hungry during the whole flight
Khuyết điểm: Better customer service , better service , appropriate food
đánh giá từ
-
2,0
Ưu: nada
Khuyết điểm: pontualidade
đánh giá từ
-
7,0
Khuyết điểm: There was only one employee to dispatch luggage on international flights with domestic connections. We had to wait some precious minutes in the queue.
đánh giá từ
-
8,0
Ưu: The croissant given in breakfast was delicious! The crew is really amazing and smiles a lot :)
đánh giá từ
-
4,6
Ưu: The crew was quick about serving meals, and beverages. There was a fair amount of leg room. There were good movies, and tv shows to pass the time.
Khuyết điểm: The check in was rediculous. I had to check-in at the kiosk, then wait in line for 30 minutes to drop my bag, then the lady at the desk had to check me in. Why even have the kiosk, if a person has to check me in anyways? There is a limit to how much I can write, but I have much more criticism.
đánh giá từ
-
2,0
Khuyết điểm: Latam nowadays, whenever is a problem, instead of help you or solve the problem will ask you to do a claim on their webpage... for me is the worst airline. If you have another option, I sugess you take it
đánh giá từ
-
3,6
Khuyết điểm: Seat is not comfortable at all.
đánh giá từ
-
10,0
Khuyết điểm: The space between seats
đánh giá từ
-
2,0
Ưu: LATAM overbooked my flight and I had to take a flight 13 hours later and wasted an entire day in the air port
đánh giá từ
-
10,0
Khuyết điểm: Very nice flight, great
đánh giá từ
-
9,3
Ưu: More or less
Khuyết điểm: Boarding on time
đánh giá từ
-
9,0
Ưu: Right on time, easy boarding. Really clean restrooms onboard
Khuyết điểm: A bit more space in the seating
đánh giá từ
-
9,3
Ưu: TV’s, nice seats, clean
Khuyết điểm: Seat family together. I was traveling with my children and they separated my husband so he could not help me. :(((((
đánh giá từ
-
10,0
Ưu: Best pilot ever! Flight attendant Ana absolutely adorable
đánh giá từ
-
10,0
Ưu: Business class is allways good
Khuyết điểm: A one day delay was such a bad thing mostly because of no information of LATAM
đánh giá từ
-
9,6
Ưu: Everything was great, food it´s very good
Khuyết điểm: 8 hour flight may have wi-fi
đánh giá từ
-
10,0
Ưu: New plane
đánh giá từ
-
10,0
Ưu: Nice , new plane. On time and great onboard service.
đánh giá từ
-
10,0
Ưu: Food
Khuyết điểm: Comfort
đánh giá từ
-
9,3
Ưu: Crew particularly nice and helpful, flight on time
đánh giá từ
-
10,0
Khuyết điểm: The space between seats
đánh giá từ
-
8,0
Ưu: Leave and arrive on time
Khuyết điểm: Very tight seat and entertainment drop all the time
đánh giá từ
-
8,3
Khuyết điểm: We have made reservations of seats, but the company didn't reserve it. Therefore, we will now have to ask for a reimbursement, which will be additional work for us.
đánh giá từ
-
6,6
Khuyết điểm: I found a buble gum on the table
đánh giá từ
-
7,6
Khuyết điểm: o
đánh giá từ
-
7,3
Khuyết điểm: AC too cold
đánh giá từ
-
6,6
Ưu: In time departure and arrival
Khuyết điểm: Had to pay for food, even a coffee.
đánh giá từ
-
7,3
Khuyết điểm: My check-in Miami Airport with American Airlines was terrible , big lines total mess. Was a share fly, TKT Latam flying whith AA plane. On the way back check-in in Rio de Janeiro was beautiful! So easy.
đánh giá từ
-
6,8
Ưu: Comfort if aircraft.
Khuyết điểm: Service has significantly worsened ever since LA bough JJ. If it weren't for the fact they're only ones operating a direct flight from SSA/MIA, I would not fly them again.
đánh giá từ
-
8,0
Ưu: The pilot landed the plane perfectly.
Khuyết điểm: Aircraft too noisy.
đánh giá từ
-
7,6
Ưu: Amazing craw Ok Seat, not to better.
đánh giá từ
-
8,3
Ưu: Great crew. Airplane dated but comfortable.
Khuyết điểm: LATAM check in at GRU was a nightmare. I was traveling business class. Another flight guy was delayed, and the check in procedure came to a complete halt until they re booked effected passengers. Was in line for 45 minutes. Lots of angry people.
đánh giá từ
-
7,6
Ưu: crew
đánh giá từ
-
8,0
Ưu: super nice crew... just that the seat was a little tight that's all.
Khuyết điểm: larger seat.. that's it really. :)
đánh giá từ
-
7,3
Ưu: Good.
đánh giá từ
-
7,3
Khuyết điểm: We ordered special meals which were not delivered properly so we spent a 10 hr flight with no meal. The crew were kind and gave us fruit and salad but it was frustrating to not get what we asked for in advance.
đánh giá từ
-
7,0
Khuyết điểm: There was only one employee to dispatch luggage on international flights with domestic connections. We had to wait some precious minutes in the queue.
đánh giá từ
-
8,0
Ưu: The croissant given in breakfast was delicious! The crew is really amazing and smiles a lot :)
đánh giá từ
-
6,0
Khuyết điểm: I dont like that when booking with Kayak i domt have the ability to imput my frequent flyer number which would give me priority with American Airlines or latam. Instead, I had to wait for them to assign seats and was almost unable to board the plane.
đánh giá từ
-
3,3
Ưu: Atl least on time
Khuyết điểm: Start the boarding early It was set to statt 2:20 and starts after 3:00 am
đánh giá từ
-
4,0
Ưu: Below average experience
Khuyết điểm: Need to be better on almost all aspects. Particularly, entertainment and service
đánh giá từ
-
2,0
Khuyết điểm: My reservation was changed last minute without it being communicated to me. Had to come back the next day to the airport.
đánh giá từ
-
5,6
Khuyết điểm: Long line at check in. The changed the gate but did not revise the sign. The plane pulled out from the gate 1 hour late. Got to GRU late and missed my GIG flight. No I have a 7 hour lay over. Never fly LATAM again
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: Too much time waiting for the luggage
đánh giá từ
-
4,6
Ưu: Crew very cooperative
Khuyết điểm: Plane is way too old
đánh giá từ
-
6,3
Ưu: Online The wine
Khuyết điểm: Take seriously all restrictions of size of carry ons There was so many persons with two backpacks plus 2/3 bags. Food was mediocre and plane was very noise. Finally, get a finger
đánh giá từ
-
3,0
Ưu: As malas foram bem tratadas, sem deterioração
Khuyết điểm: Os assentos são muito pequenos, foi muito desconfortável o tempo de viagem. O tempo de espera em pé na fila também foi muito grande, acredito que no total uns 20 minutos, mas podem ter sido mais, ainda assim, muito tempo para mim, que carregava - ainda que com a perna lesionada - o filho com 17Kg.
đánh giá từ
-
2,3
Khuyết điểm: I have yet to.get my luggage! TODAY IS THURSDAY AND I believe my luggage is still in Sao Paolo, Brazil since Sunday.
đánh giá từ
-
5,6
Khuyết điểm: The crew
đánh giá từ
-
3,3
Ưu: Saiu na hora
Khuyết điểm: Avião velho, barulhento, parecia estar batendo asas, serviço apenas com água, poltrona que era um pedaço de madeira com tecido que de tão duro dava para sentir as vértebras. Realmente um decepção completa.
đánh giá từ
-
2,0
Ưu: NO
Khuyết điểm: Everything
đánh giá từ
-
0,0
Ưu: Flight was cancelled in Ezeiza airport due to aircraft malfunction. Latam did book me on another flight via Aerolíneas Argentinas, non stop to Miami which was ok. They were very diligent in getting me the substitute booking.
Khuyết điểm: Rebooking process was ok under the circumstances. Flight to Miami via Aerolíneas was smooth, pleasant crew, food was so so....
đánh giá từ
-
2,6
Khuyết điểm: All. The service, the airplanes, the system
đánh giá từ
-
4,3
Ưu: Pilot was able to reduce delay during flight
Khuyết điểm: Serve some food or drink
đánh giá từ
-
5,3
Khuyết điểm: The enterior is dated and my business class seat was falling apart. The seats are not true lie flat seats. They need to update to stay competitive. Otherwise good flight
đánh giá từ
-
5,6
Khuyết điểm: Demorou muito o desembarque.
đánh giá từ
-
5,5
Khuyết điểm: Can not book extra legroom seats on Latam website using your One World Emerald status????
đánh giá từ
-
6,0
Ưu: I like that the flight was on time. Crew team very nice.
Khuyết điểm: The price for the food on board is expensive. It was raining and we had to use the stairs to get out of the plane with no roof (we all got wet). The plane parked away from terminal.
đánh giá từ
-
5,6
Khuyết điểm: Let the people know why it got late and why we had to change places
đánh giá từ
-
6,0
Ưu: The plane was big
Khuyết điểm: Offer more than water for free
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: If they change all management and staff
đánh giá từ
-
2,0
Ưu: Nothing.
Khuyết điểm: If they change all management and staff
đánh giá từ
-
6,5
Ưu: Bigger plane
Khuyết điểm: The seats were hard
đánh giá từ
-
2,3
Ưu: O ordered vegan meal. But they didn’t bring me and left me hungry during the whole flight
Khuyết điểm: Better customer service , better service , appropriate food
đánh giá từ
-
2,0
Ưu: nada
Khuyết điểm: pontualidade
đánh giá từ
-
4,6
Ưu: The crew was quick about serving meals, and beverages. There was a fair amount of leg room. There were good movies, and tv shows to pass the time.
Khuyết điểm: The check in was rediculous. I had to check-in at the kiosk, then wait in line for 30 minutes to drop my bag, then the lady at the desk had to check me in. Why even have the kiosk, if a person has to check me in anyways? There is a limit to how much I can write, but I have much more criticism.
đánh giá từ
-
2,0
Khuyết điểm: Latam nowadays, whenever is a problem, instead of help you or solve the problem will ask you to do a claim on their webpage... for me is the worst airline. If you have another option, I sugess you take it
đánh giá từ
-
3,6
Khuyết điểm: Seat is not comfortable at all.
đánh giá từ
-
2,0
Ưu: LATAM overbooked my flight and I had to take a flight 13 hours later and wasted an entire day in the air port
đánh giá từ
Tình trạng chuyến bay
LATAM Airlines Brasil Bản đồ đường bay
Đường bay phổ biến
Chuyến bay
Xuất phát
Điểm đến
CN
Th 2
Th 3
Th 4
Th 5
Th 6
Th 7
C
T
T
T
T
T
T
8194
Sao Paulo
GRU
Miami
MIA
8191
Miami
MIA
Sao Paulo
GRU
8165
Boston
BOS
Sao Paulo
GRU
8164
Sao Paulo
GRU
Boston
BOS
8188
Fortaleza
FOR
Miami
MIA
8189
Miami
MIA
Fortaleza
FOR
8186
Sao Paulo
GRU
Orlando
MCO
8180
Sao Paulo
GRU
New York
JFK
8184
Belém
BEL
Miami
MIA
8183
Miami
MIA
Belém
BEL
8198
Recife
REC
Miami
MIA
8199
Miami
MIA
Recife
REC
8185
Orlando
MCO
Sao Paulo
GRU
8181
New York
JFK
Sao Paulo
GRU
Sân bay hàng đầu khai thác bởi LATAM Airlines Brasil
LATAM Airlines Brasil thông tin liên hệ
- JJ Mã IATA
- +55 11 4002 5700 Gọi điện
- latam.com Truy cập
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