Khách sạn ở Malacca nằm gần sân bay A Famosa

Ưu điểm: Awesome service and ambience. Cleanliness tip top

Khuyết điểm: NA

Ưu điểm: Location, food & beverage

Khuyết điểm: The service from front desk staff, Ms. Vera was worst..

Ưu điểm: The bed

Khuyết điểm: Bad experience to check in and check out

Ưu điểm: The gym & the kids club. The breakfast buffet was awesome!

Ưu điểm: Hotel is new, so still clean Cookies as always makes us happy. Breakfast was good. Reservation desk staff are genuine in their smile and give warmth

Khuyết điểm: Didn't get adjoining room as requested although the adjoining room was empty. Waited for a bit until bags were delivered to room Some plug points in the room didn't work; room 1616 Adjoining mall is rather empty

Ưu điểm: I like the cleanliness of the room and how they will provide you the best service a hotel could provide out there in Melaka.

Khuyết điểm: Maybe the parking,it’s quite hard to get a parking when you stay there during weekends or on long holidays. The local channels in our rooms were not stable,as my mother preferred the local channel and were quite disappointed when she can’t watch her favorite channel. I hope the hotel could fix this.

Ưu điểm: Everything.

Khuyết điểm: The corridor of the rooms... strong stench of humid air.

Ưu điểm: phòng sạch sẽ, vị trí thuận lợi, đi bộ ra quảng trường malaka, joker Street night Market khá gần

Khuyết điểm: sử dụng điện thoại cố định trong phòng gọi cho lễ tân, nội bộ các phòng với nhau bị charge phí.

Ưu điểm: Giường thoải mái. Tiện nghi, sạch sẽ. Địa điểm gần trung tâm Melaka (5 phút đi bộ).

Khuyết điểm: Điều hoà được một lúc lại tự tắt.

Ưu điểm: Khách sạn rất gần với khu di sản, phố đi bộ và các điểm tham quan.

Khuyết điểm: Ăn sáng ít món. Nhiều khách đoàn nên rất lộn xộn, ồn ào vào ban đêm và buổi sáng.

Ưu điểm: The bed was super comfortable..will definitely come back

Khuyết điểm: The noise ...it was quite noisy otherwise it was a good stay

Khuyết điểm: Đã thanh toán rồi, khách sạn lại yêu cầu thanh toán tiếp.

Ưu điểm: Location

Khuyết điểm: The bed

Ưu điểm: Size of room. Cleanliness of the room Spacious toilet / shower area.

Khuyết điểm: No room service. Unable to have a la carte lunch

Ưu điểm: The room was nice and spacious. It had a cold minibar. The bedsheets were clean.

Khuyết điểm: Arrived at the hotel for checking in then suddenly my daughter decided to throw up on me. I quickly asked for a plastic bag from the reception counter but they're too slow to understand the situation so I ended up having my daughter's vomit on half of my clothing as well as on my shoe and some landed on the floor. After receiving the access card to the room, I went up to check on the room and the toilet. There was a bunch of hair with dust on the shower floor so I had to rinse it off. The toilet roll was soaked but dried so I kinda find it disgusting to use. After a while, the water spray decided to leak and half of the toilet floor was wet. Mattress and pillow was too soft that it was sunken as soon as I lie on it. So I ended up putting the bolster on the pillow for better neck support.

Ưu điểm: Friendly service from the staffs. Everyone were helpful and courteous

Khuyết điểm: Car park not sheltered, cars parked at disabled parking

Ưu điểm: Beautiful design hotel...hotel smell good

Khuyết điểm: Slow wifi

Ưu điểm: Wifi can access every where in the hotel.

Ưu điểm: Chỗ ở sạch sẽ ,thoải mái,nhân viên thân thiện và giúp đỡ rất nhiệt tình,phòng rộng và thoáng,dãy hành lang rộng rãi,thoáng mát,theo tôi,đây là địa điểm tốt nhất để ở khi đến Malaska. Tôi rất hài lòng sự nhiệt tình và thân thiện của nhân viên ở khách sạn này. Rất cám ơn.

Khuyết điểm: Rất hài lòng.

Ưu điểm: All is very good and i very very like it

Ưu điểm: I do not like any on this hotel as they will charge your credit card too early. I am ok for my own stay but how if you book for friends and this is on their own expenses?

Khuyết điểm: Charge credit too early. Is it no trust on customer? Then don’t operate!

Ưu điểm: Nice location. Easy access to nearby shopping malls.

Khuyết điểm: The room fridge is not working at all. And also the TV remote control, it was unable to click to change channels and increase volume. Told the housekeeping to change a better one.

Ưu điểm: Very very good and i very like it because make me easy

Ưu điểm: Great location, very good swimming pool.

Khuyết điểm: Two different quality of rooms. Some new and some old.

Ưu điểm: Breakfast look like 5

Khuyết điểm: I booked via agoda but charged not from agoda company normally so price at show agoda difference charge from bank card bills.

Ưu điểm: variety of breakfast foods

Khuyết điểm: nice room.

Ưu điểm: The choice of Food at breakfast was excellent & the pool view was amazing.

Khuyết điểm: The general level of cleanliness was very low. Rooms and floor were very dusty with old insect shells. After we requested vacuum cleaning our room was okay (but not vacuum cleaned again during our stay). The plates, mugs and bowls at breakfast were not always clean.

Ưu điểm: Dịch vụ cực kỳ chu đáo. Buffet sáng đa dạng. View biển thoáng mát. Ông bà mình rất ưng.

Ưu điểm: Staff were very friendly and helpful

Khuyết điểm: Dinner in the restaurant on Saturday night was disappointing.

Ưu điểm: Friendly staf! Great accomodation

Ưu điểm: The property is little away from the center of the city. But the hotel does arrange shuttle at regular intervals.

Ưu điểm: The staffs are very helpful and polite

Khuyết điểm: The bbq dinner on Saturday night was unpleasant. The prawns and squid were not well cooked and some parts were raw when after grilled and at the nonya section, the food were spoilt.

Ưu điểm: Everything !

Khuyết điểm: Nil

Ưu điểm: Wi fi tốt phòng rất rộng rãi tiện nghi rất tốt. Mình rất thích. Tuyệt vời.

Ưu điểm: New building and good location

Khuyết điểm: Terrible breakfast options, bad eggs and bad coffee which is what makes a breakfast a breakfast. Staff is trying to be as logical as possible which is usually a good thing, but not in my case as they have changed the internet login password on the second day and didnt notify me untill i personally went and asked for it. No one answers anything through the phone. You have to walk it down, wait in line then state your issue. Even though I asked the room service to clean my room twice, no one came. I understand it has been a few busy days during my stay but every place should have standards they live up to. The staff and their attitude certainly does not make you feel like its a 5 star hotel. I'm extremely disappointed and unsatisfied by this. So sad the building is actually not that bad.

Ưu điểm: Staff name ghani and fahmi were very helpfull and good. Service excelent.

Khuyết điểm: Morning bfast to crowd ,food late refill.

Ưu điểm: Compact and comfortable

Ưu điểm: 1. I'm quite happy with the HKPS room attendant, he did make up our room on 5/12/19 in rm 2618 & 2619 very clean.. if i'm not wrong Khalil his name. 2. Breakfast was superb.. Chef' at show kitchen preparing scramble eggs very friendly & awesome service to all F&B staff.. very helpful.

Khuyết điểm: 1. We family met one of the staff could be from Front Office on the same date 5/12/19 between 1415pm to 1420pm.. we're going down to L12 & met tbis guy inside lift, when cardoor open he did saw us but pretend no guest inside.. never greet.. very bossy.. engrosed with his handphone.. this should not be the way.. this kinda staff that could destroy the Hatten Place Melaka image! 2. Rm 2619 handbasin tap loose.. hot & cold water seems not right. Bidet too leaking at flexible hose once turn on the water. Entrance door very hard to close & bathroom door can't lock. 3. Need to get the maintenance to check the aircon filter.. not cold enough.. this is our 2nd visits within a month & still same happen aircon issue.

Ưu điểm: clean

Khuyết điểm: Breakfast