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|Tuyến bay hàng đầu||Johannesburg OR Tambo tới Durban King Shaka Intl|
|Sân bay được khai thác||7|
|Sân bay hàng đầu||Johannesburg OR Tambo|
Khuyết điểm: Nothing
Ưu: Flight was delayed due to plane issues and then again due to weather. While safer to postpones flight, the communication and the like surrounding it could have been better.
Khuyết điểm: Everything
Khuyết điểm: Delay of 3 hours unacceptable
Khuyết điểm: Flight delayed almost 2 hours
Ưu: Very comfortable seat, great crew
Khuyết điểm: Offering card payment for food and drinks
Ưu: Good flight once in air and made up lost time.
Khuyết điểm: Long wait to.check in at Zanzibar
Ưu: The crew was friendly and helpful.
Khuyết điểm: Boarding times were totally messed up. Boarded an hour later than the scheduled time.
Khuyết điểm: Flight from KZN to Cape Town International. Most unprofessional ladies. Couldn't stop chatting about private business. Extremely loud. Had a friend who was off duty come to the front where they were working. She couldn't stop chatting.
Also ,these ladies are a bit overweight ( some of them standards
Ưu: Friendly staff
Khuyết điểm: There was a Last minute boarding gate swap that resulted in lots of confusion between Durban and Cape Town passengers
Ưu: Very happily surprised by the quality of the food on the flight. It was flesh and delicious. Crew was very friendly, professional.
Khuyết điểm: Nice flight all around.
Ưu: I didn’t miss my connection
Khuyết điểm: The crew was very rude, the plane was delayed, uncomfortable, and dirty.
Absolutely pathetic staff
Ưu: Unsympathetic, imcompetent, lazy and overall just reluctant to do ANYTHING
Khuyết điểm: Delayed flight, constantly changing gates, poor aircraft management, they charged for water on the flight, they didn’t turn on A/C until people complained.
Khuyết điểm: The flight was delayed a bit, so I had to rush to get to my connecting flight. The process of boarding was a bit of a free for all.
Ưu: The plane was newer
Khuyết điểm: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Lady
Changed our flight to take our money
Ưu: Nothing! They stole $140 from us!
Khuyết điểm: They changed our flight to one 5 hours more inconvenient and we were stranded in the airport AND we weren’t refunded the difference in prices between our originally paid flight and the one we were changed to. We were scammed by South African Air.
Ưu: Pay for everything, abd lots of choices NA.
Khuyết điểm: See above
Return to Joburg
Ưu: Crew were all helpful but flight left late
Khuyết điểm: Late departure
Ưu: Flight was very punctual and staff efficient
Khuyết điểm: Bagged reclaim took ages
Delays and no communication
Khuyết điểm: Delay after delay with a lack of timeous communication. Pathetic.
Khuyết điểm: Excellent service
Khuyết điểm: Flght departed late.
Ưu: Cheap flight.
Khuyết điểm: Terrible landing.
Done & Dusted
Ưu: Crew seemed to be well trained.
Khuyết điểm: 4th flight out of 7 that was delayed and pilots are on strike.
GREAT IF YOU LIKE TRAVELING WITH YOUR LEGS TOUCHING YOUR CHEST!
Ưu: Good Boarding. On time arrival and departure
Khuyết điểm: Extremely little leg room. VERY UNCOMFORTABLE
Ưu: Very efficient and friendly cabin and ground crew, quick delivery of checked in bags, Placed my family together which was appreciated on a full flight
Ưu: Flight was good.
Khuyết điểm: Did have a few small children on board. So on approach they obviously had problems with their ears..
Ưu: Friendly and satisfactory service
Khuyết điểm: I was booked on an SAA flight, did not know it was MANGO flight. At JHB airport, my SAA flight was not listed, nor was there any indication that it was actually on a MANGO flight. A helpful airport information person found the flight and agreed it was not visible anywhere.
Mango airlines operated great!
Ưu: Staff and comfort of this airline was great.
Khuyết điểm: Lost luggage
Khuyết điểm: I had a terrible experience,I complained to the supervisor and to guest care,they replied but still not happy the way they handed the matter.I will never fly with mango again
Khuyết điểm: Ineffective ground staff at guest services
Khuyết điểm: Flight was delayed by 2 and a half hours which is very inconvenient
Ưu: Punctuality, comfort
Khuyết điểm: Check in made us queue for 15minutes before actually checking people in.
Change my seats 2A and 2B after I have my boarding
Khuyết điểm: how do you do that? Split my son who is a minor and myself? I checked in online and I received my boarding passes. Why does the system not received 'Bought' seats? this is extremely frustrating. I get to the airport early and need to waste time while you sort out your issue. This is unacceptable service. Tracy Pawson - JE164 on saturday at 15h10