Đánh giá của du khách
Điểm đánh giá chung
8,4
Tuyệt hảo
Dựa trên 13.763 đánh giá
Lên máy bay
8,7
Thư thái
8,4
Phi hành đoàn
9,0
Thư giãn, giải trí
8,0
Thức ăn
7,8
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên Southwest
Khứ hồi
Phổ thông
Thông tin của Southwest
| Mã IATA | WN |
|---|---|
| Tuyến đường | 4612 |
| Tuyến bay hàng đầu | Phoenix Sky Harbor Intl tới Denver Intl |
| Sân bay được khai thác | 111 |
| Sân bay hàng đầu | Denver Intl |
Đánh giá gần đây
Điểm đánh giá của du khách
2188
1087
644
277
146
-
8,0
Khuyết điểm: Something other then water to drink...
đánh giá từ
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3,2
Khuyết điểm: Plane was dirty, messy floors. Makes me question other cleaning procedures. Plane only had 8 empty seats which during these times is insane.
đánh giá từ
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8,6
Khuyết điểm: Time to bring back regular beverage service.
đánh giá từ
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5,0
Ưu: The attendant who was calling the boarding groups at the gate. He was efficient, professional and pleasant.
Khuyết điểm: Social distancing on the plan was non-existent. How is it that we have an airport terminal policy that requires social distancing and Southwest has a flight that is “completely full”?
đánh giá từ
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7,6
Khuyết điểm: Beverages other than just water (non-alcoholic).
đánh giá từ
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10,0
Ưu: Southwest is an excellent airline
đánh giá từ
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10,0
Ưu: easey going, so issues
Khuyết điểm: letting us take off our dumb masks
đánh giá từ
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3,3
Khuyết điểm: Everything
đánh giá từ
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6,5
Khuyết điểm: Flight attendants talked too much
đánh giá từ
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4,0
Khuyết điểm: Informing the people that the flight was full and Covid-19 measures was not in effect.
đánh giá từ
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3,6
Ưu: Nothing
Khuyết điểm: Don’t load a full plane only to make everyone wait for 17 connecting passengers. We sat on the plane for over an hour before leaving.
đánh giá từ
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4,3
Khuyết điểm: Flight was completely full, took forever to leave the origin, and arrived more than 1 hour late!
đánh giá từ
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10,0
Khuyết điểm: Wi f i
đánh giá từ
-
10,0
Ưu: Crew
Khuyết điểm: Not making middle seats available
đánh giá từ
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7,6
Ưu: The easiest airline to fly with...
Khuyết điểm: Some place to charge the phone on the plane . Snacks are not the best.
đánh giá từ
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7,2
Ưu: Southwest flight crews are always fun and helpful.
Khuyết điểm: The first leg of our flight was packed - not one empty seat. Understandable in normal times but too close for comfort during COVID. We were offered to rebook, but we needed to travel on that day and there were no other flights available. The second leg of the flight was less crowded. Most middle seats were open.
đánh giá từ
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10,0
Khuyết điểm: Baggage claim
đánh giá từ
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3,5
Khuyết điểm: Bad turbulence
đánh giá từ
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10,0
Ưu: All
Khuyết điểm: Nothing
đánh giá từ
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9,5
Ưu: Flight was smooth, right on time and I didn’t have to to wait for my luggage. It was already coming out on the conveyor by the time I got there.
Khuyết điểm: Nothing
đánh giá từ
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5,6
Ưu: had a row to myself
Khuyết điểm: I greeted the staff as I got on, I wasn't greeted before that though. On top of this we boarded late and then we didn't even make it to San Fran, instead we got to Oak. Now the weather Southwest can't control, but they should have given us payment to be able to make it to our accommodations. I don't have money just lying around to be left at a place I wasn't expecting to be left at and then pay a taxi to get across the bay to my house.
đánh giá từ
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6,0
Ưu: The condensed boarding in increments of 10
Khuyết điểm: The flight was completely full! We are in a pandemic. This alone makes me want to fly Delta for their consideration for people’s safety.
đánh giá từ
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6,3
Khuyết điểm: Tell passengers to air in the seats until their two is ready to exit. Don’t crowd in the aisles and try to get off the plan first of you are seated in the back
đánh giá từ
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10,0
Khuyết điểm: Very nice and comfortable flight, my only priority is being able to have legroom and that was available
đánh giá từ
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9,6
Ưu: everything was great
Khuyết điểm: everything was great.
đánh giá từ
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2,0
Ưu: Nothing
Khuyết điểm: On time please
đánh giá từ
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2,0
Khuyết điểm: The staff was rude, inconsiderate and allowed multiple passengers to sit in a sauna. At one point after multiple people had complained both staff members grabbed jackets and said they were going to turn up the heat because they were cold. Multiple people stated they were sweating so much they were wet. Also, social distancing is a joke with southwest.
đánh giá từ
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5,5
Khuyết điểm: Crew did not ensure passengers unloaded row by row and just allowed members in the back to attempt to rush past front row passengers
đánh giá từ
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4,0
Ưu: Getting home less than 6 hours late.
Khuyết điểm: Check in procedures made us miss our flight. Many hundreds of people in line in De ver wrapping around the whole upstairs. When we got on the flight we sat for 35 minutes due to lack of ground crew.
đánh giá từ
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5,3
Khuyết điểm: The boarding process is terrible
đánh giá từ
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2,0
Ưu: The flight was delayed and they did not enforce the rule for everyone to wear masks while on the plane.
Khuyết điểm: They could make sure that racist anti maskers are not allowed to board and fly when they do no comply with the rules.
đánh giá từ
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9,0
Ưu: EMpty seats
Khuyết điểm: WiFi was terrible. Disconnected multiple times from web apps.
đánh giá từ
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10,0
Ưu: Fast.
Khuyết điểm: Weather.
đánh giá từ
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10,0
Ưu: Flights were on time and crew was great. Easy connecting flights.
đánh giá từ
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6,8
Khuyết điểm: Although I purchased the in-flight wifi on the first leg of my journey, my tablet didn't connect properly to the wifi until we were at least 30 minutes into the flight. Luckly, I had downloaded some shows prior to boarding just in case.
đánh giá từ
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6,8
Khuyết điểm: I purchased the in-flight wifi to watch my own entertainment, but the wifi only allowed me to surf the web. I could not use Hulu, Netflix, Amazon Prime Video, CBS, FOX Now, or play my games.
đánh giá từ
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4,0
Ưu: Crew was nice
Khuyết điểm: Wi-Fi was terrible
đánh giá từ
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9,0
Khuyết điểm: You need larger seats
đánh giá từ
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8,8
Ưu: Really funny flight attendant
Khuyết điểm: Food options
đánh giá từ
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2,0
Khuyết điểm: I made sure to have enough time from slc to den then to yyc. But flight to Denver got moved back 5 hours or more. Told the ticket person I am taking SWA to Denver so I could still make YYC. She said no problem and made the change but then deleted me to yyc. I just barely made the next flight to yyc after talking to the Denver agent for 20 minutes. All good to yyc and she did great
đánh giá từ
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3,6
Khuyết điểm: Deboarded and boarded 3x. Total shi* show.
đánh giá từ
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10,0
Khuyết điểm: Left on time and got in ten minutes early. Slept the entire way!
đánh giá từ
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6,8
Khuyết điểm: Used southwest to have open middle seats and safer travel due to Covid. Was notified only 2 days before that flights would be full! Too late to rearrange all our travel plans. Other than masks on, the planes and waiting area were crowded. Social distancing was nonexistent and impossible. Did not remotely live up to safety standards we were led to expect while flying during COVID :(
đánh giá từ
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3,3
Khuyết điểm: A on time flight.
đánh giá từ
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10,0
Khuyết điểm: Good mix of snacks but no sodas anymore.
đánh giá từ
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10,0
Ưu: The covi protocol
đánh giá từ
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10,0
Ưu: The flight was about half full, so I got my own row. Everyone was great.
đánh giá từ
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6,6
Ưu: They allowed those on the RDU flight to board before everyone.
Khuyết điểm: Middle seats weren't empty
đánh giá từ
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5,0
Ưu: Attendants greeting on plane were nice.
Khuyết điểm: the attendants did NOT explain to those going on to Dallas that we had to deplane and get back on and then told us that it was a different plane and gate. I could very well have missed the flight. The process was NOT explained whatsoever.
đánh giá từ
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10,0
Khuyết điểm: Yes
đánh giá từ
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8,0
Khuyết điểm: I wish the staff at ticket counter advise me to take Hawaii approved Covid test at terminal, since my test results were not accepted when I landed in Hawaii. Thanks! Now I have to quarantine for my vacation!
đánh giá từ
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9,0
Ưu: Prices
Khuyết điểm: Free wifi
đánh giá từ
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7,2
Ưu: The crew was very friendly and courteous
Khuyết điểm: The amount of time we waited to get our luggage from baggage claim
đánh giá từ
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10,0
Ưu: The landing was smooth as silk!
đánh giá từ
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8,0
Ưu: Crew took covid seriously
Khuyết điểm: The flight was empty enough for ppl to have their own rows
đánh giá từ
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8,5
Khuyết điểm: Everything was fine!! KEEP MIDDLE SEATS OPEN LONGER, please!
đánh giá từ
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8,4
Ưu: We left on time and got to our destination early.
Khuyết điểm: Southwest needs to work on their boarding. If you pay for early bird you should board by number. The way it is now, as long as you fit within the range people board whenever.
đánh giá từ
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9,2
Ưu: Middle seat open
Khuyết điểm: Nothing
đánh giá từ
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10,0
Ưu: great crew
đánh giá từ
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7,3
Ưu: In flight entertainment
Khuyết điểm: Boarding process
đánh giá từ
Tình trạng chuyến bay
Southwest Bản đồ đường bay
Sân bay hàng đầu khai thác bởi Southwest
- Sân bay Denver Intl (DEN)
- Sân bay Chicago Midway (MDW)
- Sân bay Baltimore/Washington (BWI)
- Sân bay Dallas Love Field (DAL)
- Sân bay Phoenix Sky Harbor Intl (PHX)
- Sân bay Las Vegas McCarran (LAS)
- Sân bay Houston Hobby (HOU)
- Sân bay Nashville Intl (BNA)
- Sân bay Atlanta Hartsfield-Jackson (ATL)
- Sân bay Orlando (MCO)
- Sân bay Lambert-St Louis (STL)
- Sân bay Oakland (OAK)
- Sân bay San Diego (SAN)
- Sân bay Los Angeles (LAX)
- Sân bay Sác-cra-men-tô Sacramento Intl (SMF)
Southwest thông tin liên hệ
- WN Mã IATA
- +1 800 435 9792 Gọi điện
- southwest.com Truy cập
Chính sách huỷ của Southwest
Do tình hình dịch coronavirus (COVID-19) biến đổi, Southwest sẽ theo đó mà tiếp tục cập nhật các chính sách của mình. Vui lòng liên hệ trực tiếp với Southwest để biết thông tin chi tiết về các mức phí huỷ đặt. Bạn có thể tìm thấy thông tin cập nhật nhất về các chính sách của Southwest tại đây: Khuyến cáo du lịch & chính sách củaSouthwest
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