Flight was delayed Couldn’t hear any announcements about new departure time Info screen at the bar just said “delayed”. No updates
This was delayed nearly 2.5 hrs for no reason. This is absurd.
Worst experience ever. My carry on was checked in and I had to carry all my electronics (laptop, etc) as if I was lost. No food. No proper AC. It was clearly stated that I have a carry on that I could bring with me and I wasn't allowed a carry on upon boarding. I flew many airlines (International and domestic airlines) and this by far is the worst experience I've had.
Ưu: "The seat was comfortable for a change must be a different plane"
Khuyết điểm: "It was hot on the plane and the gate situation was a disaster. So chaotic and stressful. So crowded. Asking people to take later flights. Sucked."
Khuyết điểm: "My screen didn't work the whole flight. Cabin staff had to be asked 3 times for help and didn't respond at all to first call of bell. No check back to see if problem resolved. They allowed a man with 2 mask vents on the plane despite having said there not allowed."
Khuyết điểm: "Absolutely full flight with no physical distancing."
Ưu: "Not much"
Khuyết điểm: "Why no service in first class??? Cost cutting measure?"
Ưu: "Nothing. It’s a terrible airline. Seriously, don’t book with them unless you’re desperate or you want to have an anxiety attack."
Khuyết điểm: "American isn’t my preferred airline for obvious reasons (delays, notoriously bad service, old planes, and a lack of amenities like WiFi and tv’s), but now I’ll never spend my money with them again. They took me off an already delayed flight after I’d already boarded to examine my smart bag. I know that lithium batteries can’t be taken in the underbelly of the plane and I knew my bag would likely be checked at the gate (why I removed the battery and left it at home in the first place). When they asked me if I had a lithium battery in my bag I said “no.” They then gate checked the bag and allowed me on the plane. After everyone had been boarded (half an hour after we’d been scheduled to take off) they then called my name out on the speaker. I had to then de-board the plane and re-explain to staff that there was no lithium battery in my bag. The staff didn’t believe me citing the infallible logic: “there are ports so there’s a battery.” I told them again and again that the battery had been removed and the charging ports—while there—were inert as they weren’t attached to the battery. STILL, I had to remove all of my clothes from the bag, and open every single compartment (of which there were many) for them to allow me to get back onto the plane. They were telling me that they might have to “rebook the flight” if my bag couldn’t get on. I don’t think I need to explain how agitated/terrified that made me."
Ưu: "This flight was fine"
Khuyết điểm: "A bit too much taxiing but that's understandable at least"
Khuyết điểm: "All"
Ưu: "Crew was nice. Plane was clean."
Ưu: "The food and the movies!"
Khuyết điểm: "The air on the plane was stale and I could barely breathe the entire flight. I feel sick and light headed after that one."
Khuyết điểm: "Seats could have been better and inflight entertainement missing"
Khuyết điểm: "Paid a LOT of money for a good Exit row window seat and was frozen out, even with a blanket and 2 jackets."
Ưu: "The seats were very comfortable and the staff was friendly"
Khuyết điểm: "The flight was delayed in arrival to Chicago, so we were delayed in departure."
Ưu: "Entertainment, crew, and service were great. Captain announced kept us updated and the flight was smoothe sailing."
Khuyết điểm: "No room to move at all. I had an aisle seat and almost everyone bumped into me when walking by. The guy In Front of me reclined his seat and banged into my knees for 4 hours. If the inside person wanted out, we had to grab our belongings, unbuckle, and move completely into the aisle to let him out. Then do it all over again when he returned. Rediculously tight on space."
Ưu: "Nice leg room in exit row"
Khuyết điểm: "My travel companion and I encountered the most unfriendly and non respondent flight crew of all time."
Ưu: "Poor entertainment - food not very good. Didn’t look as though there was concern regarding recycling plastics and metal. We should all be aware of the importance, especially in the airline industry who handle so much recyclable materials."
Khuyết điểm: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."
Khuyết điểm: "Flight delayed multiple times and then again upon landing at destination."
Ưu: "flight was so on time we got to Miami 50 mins early"
Khuyết điểm: "Boarded the flight before the pilot had been brought over to JFK from LGA, we sat on the jetway waiting for him to arrive for 45 minutes without the air on."
Khuyết điểm: "I have flown this airline many times and never once have we ever taken off on time. We left 2 and a half hours late and the people that work for them are grumps all the time. Never flying them again."
Ưu: "Great and friendly airline crew"
Ưu: "I liked that we were given cookies with our drinks that was a nice touch. I also enjoyed that it was a very quick flight from Dallas to Cincinnati. Shout out to the crew members, they work really hard to help us feel comfortable."
Khuyết điểm: "The sound of the turbo engine in the beginning made my head feel really dizzy, but the buzzing went away after a while. Other than that, I think that the tiny planes should still have some sort of entertainment, even if it's just a single movie playing for all to watch."
Khuyết điểm: "My seat was too tight My headphone plug did not work"
Khuyết điểm: "Qantas would not let me upgrade at 24 hours into Business Class. They wanted me to buy a whole new ticket. All other international flights I take allow me to pay for an upgrade within 24 hours of the flight for around $2000."
Ưu: "Crew was great. All flights and connections on time and easy."
Khuyết điểm: "Food - better to stick with basics in coach. Entertainment - too conservative boring."
Khuyết điểm: "Complementary reservation 24 hrs before flight. B-757 was smallest airplain I ever fly over atlantic."
Ưu: "Boarding process was very good"
Khuyết điểm: "Uncomfortable seat, it recline only 10% Also, there was not have any personal screen to watch a movie"
Khuyết điểm: "Very inefficient that all bags had to be checked on the jet way and then picked up on the jet way. The picking up on the jet way turned into a cluster F."
Ưu: "The flight was quick once we took off!"
Khuyết điểm: "I did not enjoy the long wait for the flight. It was delayed about 3 times, which put us back about 2 hours. T"
Ưu: "Quick flight"
Khuyết điểm: "seating too small."
Khuyết điểm: "Too cold on the plane"
Ưu: "Everything ran on time, which was surprising because I've heard horror stories, but I was surprised. Would definitely fly again."
Khuyết điểm: "The landing was ROUGH!"
Ưu: "The crew was so friendly and helpful and especially kind to my five year old son."
Khuyết điểm: "The plane was quite old and so the entertainment options were poor for such a long flight."
Ưu: "The friendly flight attendant."
Khuyết điểm: "The flight was late boarding and leaving Dallas but we arrived on time. And the plane is very narrow. Two ladies with hips sitting next to each other can be uncomfortable."
Ưu: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Khuyết điểm: "Nothing"
Khuyết điểm: "The flight out of Dallas was delayed. We hustled to our last gate and the person was incredibly rude about last call a d is just arriving to the gate..."
Ưu: "The gentleman at the departure desk was first rate. Polite and accommodating he was just what you would expect from an airline. Especially American Airlines. The crew was the same and I was happy to have decided to use AA."
Khuyết điểm: "The departure was delayed approximately an hour."
Khuyết điểm: "Where to begin? The pilot suggested we would "probably miss our connecting flight" but not to worry because he would be "moving quickly" through the air. Missed my connecting flight. Ended up stuck in Charlotte with no more flights to Florida. And the airline left my bag in Charlotte. Disaster."
Ưu: "Taking off and landing."
Khuyết điểm: "Boarding was slow. Seating was cramped."
Ưu: "The crew did a well trained job, they made it a very happy and fun flight."
Khuyết điểm: "The first flight was so noisy loud it sounded like it was going to rattled apart and for two hours."
Ưu: "Not enough luggage space for regular number of passengers on board"