Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội đến Detroit
Hầu hết khách đến từ Hà Nội đều cần phải cung cấp kết quả xét nghiệm âm tính COVID-10 và/hoặc cách ly để vào Detroit.
Đọc thêm về những hạn chế đi lại đối với Detroit
Khách từ Hà Nội không bị buộc phải cách ly sau khi vào Detroit.
Khách đến từ Hà Nội cần phải trình ra kết quả âm tính RT-PCR (NAAT) hoặc Kháng nguyên (xét nghiệm nhanh) được thực hiện 72 giờ trước lúc khởi hành đi Detroit.
Những quy định hiện thời cho du khách đã tiêm vắc-xin và muốn đến Detroit:hầu hết khách đến từ Hà Nội có thể vào Detroit nhưng vẫn phải cần cung cấp bằng chứng cho xét nghiệm âm tính COVID.
Khẩu trang:Được khuyến nghị ở những không gian công cộng và phương tiện giao thông công cộng.
Nhà hàng:Mở có hạn chế
Bar:Mở có hạn chế
Không có chuyến bay thẳng nào cho đường bay này trên KAYAK, thời gian bay của chuyến bay nhiều chặng ngắn nhất là 33h 10m.
Trong 3 ngày qua, vé một chiều rẻ nhất đã được tìm thấy ở Air Canada (11.675.011 ₫) và Nhiều hãng bay (14.610.833 ₫), và vé khứ hồi thấp nhất đã được tìm thấy ở United Airlines (80.245.792 ₫).
Khi bay ra khỏi Hà Nội bạn sẽ sử dụng Hà Nội Sân bay Quốc tế Nội Bài, thường được nhắc đến với tên gọi Sân bay Hà Nội. Bạn sẽ hạ cánh tại Detroit Tất cả sân bay, còn được gọi là Sân bay Detroit.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Hà Nội đến Detroit.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Detroit từ Hà Nội có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Detroit với một hãng bay và chiều về bay đến Hà Nội với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Detroit từ Hà Nội tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Khuyết điểm: "More movie selections"
Khuyết điểm: "Nothing"
Khuyết điểm: "nothing"
Khuyết điểm: "Seats weren’t as comfy or spacious as I would have thought given Korean air Having won best economy liner a few times. No entertainment in seats either."
Ưu: "The flight was shared with Delta airlines on a Delta plane, terrible arrangements. Small seats, poor service, poor entertainment, very bad experience."
Khuyết điểm: "It could have been better if it was a Korean Air flight."
Ưu: "comfortable seats"
Khuyết điểm: "would not accept my confirm check in on line"
Ưu: "Unlike flights in the US, they provided pillows, blankets, slippers, a water bottle and headphones in your seat before you boarded at no extra charge. They were very organized, efficient and quick about boarding."
Khuyết điểm: "My seat was chosen for me. However, leg room was excellent even in the least expensive seats."
Ưu: "Everything was on time, the food was great, and the service excellent."
Khuyết điểm: "I would have liked more entertainment options. Movies and channels were limited compared to other airlines."
Ưu: "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"
Ưu: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."
Ưu: "My husband, my baby(14 months) and I took the flight from Hanoi to New York which was transferred in Korea. The flight from Hanoi to Korea got delayed so we have to fly with Asian Anna instead. The checking took so long and confusing. We barely made the flight from Hanoi to Korea and ran from different terminals to catch the flight from Korea to New York. We paid extra to select seat to sit to gether but then we found out it was just a joke to get money from Justfly since Korean Air said they only arranged seat at check in which we couldn’t check in as early as we wished due to the delay. And from Korea to New York, they lost our 4 luggages. How horrible could that be ? We are thinking about suing justly."
Khuyết điểm: "Nothing but headaches and made me throw out my $100 e cigarette that I checked under the plane half way through my trip from new york to vietnam. And they made me run all over the airport to address the situation only to find out once I arrived that they threw it out without my knowledge or permission"
Ưu: "Good is in Vietnam finish"
Ưu: "Great food, friendly and helpful crew, every passengers get a pair of slippers and toothbrush for their needs."
Ưu: "Best service, clean airplane, flexibility check-in procedure,"
Khuyết điểm: "Food was not good except bibimbap. I ordered instant noodles instead."
Ưu: "The crew was great."
Khuyết điểm: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Ưu: "The comfortable aircraft and its services"
Ưu: "good service"
Khuyết điểm: "need variety of food"
Ưu: "I have flown a great many long haul flights and this airline is right up there in the top ranks. Excellent flight crew and comfortable seats."
Khuyết điểm: "I'm stuck in Korea on Christmas Day instead of being in the Philippines. The Korean Air staff didn't speak English very well and it took an hour to figure out what was happening. I had to pay for my own hotel on top of my resort that I'm paying for in the Philippines and the next flight isn't until 9 pm Christmas day. Worst airline I have ever had to deal with. On top of my five days off this year and two were wasted on traveling. Big waste of time and money. Will probably not use your website or the airline again."
Ưu: "flight delay for more than an houe"
Ưu: "The flgth was grate and comfortable. Will fly with Korean again."
Khuyết điểm: "I could not hear an anounment very well. It was pumbpy."
Ưu: "I love it."
Khuyết điểm: "none"
Khuyết điểm: "The seat is small"
Ưu: "The flight attendants were extremely nice to everyone on the phone."
Ưu: "I really like the plane. It was my first time on an A380 and despite its size and volume of passengers, everything went well. Staff was excellent and helpful and the entertainment selections really good."
Khuyết điểm: "Nothing comes to mind."
Ưu: "First class on flights under 6 hours are short changed, not worth it."
Khuyết điểm: "Chicken satay was gross"
Ưu: "The cabin attendants were very attentive. Food and beverages were appreciated. Hot cloths to refresh ourselves were also appreciated. Needless to say, the skill of the personnel in the cockpit is also acknowledged. The blankets, pillow, and water were also a nice touch."
Khuyết điểm: "The seats were comfortable, but I wish they had more cushioning for this long flight."
Ưu: "Polite and courteous crew. Good movies on the flight back."
Khuyết điểm: "I think the announcements were too long and took up about the first 15 minutes of the flight...so kept turning your movie off. Should be a way to override that from your seat."
Ưu: "I was very pleased with the service and the level of comfort."
Khuyết điểm: "Excellent service and constant food/beverages."
Ưu: "I liked everything from leg room, comfortable, good food to really great service and the on time/off departure."
Khuyết điểm: "Nothing that I can think off."
Ưu: "Plane left on time"
Khuyết điểm: "Very limited movie options for someone who flew 4 flights with you in the past 3 weeks. You need to refresh more often or offer more options."
Ưu: "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Khuyết điểm: "Would love more Movie and TV options"
Ưu: "I fly a lot of Asian airlines. This was my first time with KE. Overall, I'd say the food was OK, and I'm not particularly choosy. But the flight from Seoul to JFK was just beef and seafood and a Korean Rice Bowl. Pretty limited. If you're a veggie, I'd suggest putting in for a veggie meal."
Ưu: "Everything; from initiating reservations, seat assignments, check-in, inflight, etc. Korean Airlines is simply the best!"
Khuyết điểm: "There wasn't anything that I didn't like."
Ưu: "There was loads of entertainment during flight , food was great and crew was friendly."
Ưu: "Power outlet under economy seats"
Ưu: "Food n staffing"
Khuyết điểm: "None"
Khuyết điểm: "I wasn't able to choose my seat on line and ended up in a window seat. With the seats in front of my row reclined all the way back, I could not get out of my seat to use the restroom. Having just transferred from Korean Airlines and taken other asian airlines on my trip, it's a hard comparison to a domestic airline, although Hawaiian is among one of the better domestics. On my food tray, there was a bowl of miso soup, that the attendant was trying to hand me, while there was turbulence. The bowl of miso was smiling all over the tray, and on my napkin, and since I was on the inside seat, almost spilled all over me. On a previous Korean airline fight, also with turbulence, the attendant had taken the bowl off the tray, and covered it with a saran, and then handed it to me to make sure it wouldn't spill all over me. There's a bit of difference there."
Ưu: "The take off and landing. Pilots are very good."
Khuyết điểm: "The restroom lacks basic tissue and paper cups."
Ưu: "Service was great as always on a short flight! I appreciated that food was served and that flight attendants pass out arrival cards."
Ưu: "Rr00m for legs and food"
Ưu: "Very friendly,responsive and helpful crew. Comfortable accommodations. Good food"
Khuyết điểm: "The transfer was very inconvenient going thru customs which I think is not necessary since all passengers just came out from another plane. There was one incident that I really needed to go to the bathroom and the seatbelt just turned on. They didn't let me go but I saw other people stand up and go to the bathroom."
Ưu: "I missed my early morning flight and Korean Air allowed me to change my ticket for a later flight at no cost to me. The crew was very sweet and attentive. I'm so grateful that I was allowed to catch a later flight without having to pay."
Ưu: "The way they treat us when we couldn't make it on time. Because of the snow weather."
Khuyết điểm: "My infotainment system is not working so in my 13 hours of flight. I am sitting and sleeping. That's it."
Khuyết điểm: "Food"
Ưu: "Crew were so much helpful, really appreciate, my wife got sick, they have been amazing"
Khuyết điểm: "Seats be little spacious"
Khuyết điểm: "Food"
Ưu: "The portion for LAX to Doha was fairly comfortable and crew was helpful.. they kept running out of meal options by the time they reached us mid flight .. Doha to Bengaluru portion was less classy— the TV/ remotes etc didn’t work well and overall service not as good .."
Ưu: "Crew was excellent"
Khuyết điểm: "Food could be better and please offer drinks before you serve meals like European air lines."
Ưu: "They help get passengers to seat and with their luggage"
Khuyết điểm: "They insist to wake you up if sleeping to ask if you want to eat instead of leaving you alone!"
Khuyết điểm: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Ưu: "Tripulación muy atenta"
Ưu: "Service and entertainment"
Khuyết điểm: "On boarding and on time departure"
Ưu: "Crew is amazing"
Khuyết điểm: "The Entertainment screen wasn’t working"
Ưu: "Entertainment, vegetarian options for food"
Khuyết điểm: "Bit more comfortable seat"
Ưu: "Great service & very comfortable lie flat business class seat for this red eye flight."
Ưu: "Nice crew, 1 hr free WiFi"
Khuyết điểm: "Significant delay on jetway, temps uncomfortable,"
Khuyết điểm: "Nothing"
Khuyết điểm: "Food"
Ưu: "Plenty of beverage service and food was very good."
Khuyết điểm: "The other passengers were often rude and uncivilized. I guess Qatar couldn’t do anything about this."
Ưu: "On line flight experience"
Khuyết điểm: "The food has to improve especially they have to provide fresh food"
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "Smoth flight"
Ưu: "In-flight crew was excellent."
Ưu: "The crew, especially Martin and Imen, were fabulous!"
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Ưu: "Very nice"
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "The airplane seats in economy were comfortable for the very long flights I took with Qatar Airlines. The seats had enough room between the back of the other seat. The seat reclined to a comfortable position. The seat back provided a built in head rest. The TV's in the seats were the largest I have ever seen on a flight in economy. The staff were helpful and great. The food and drinks provided were decent!"
Ưu: "Nothing. As flight was rerouted and airline changed"
Khuyết điểm: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"
Ưu: "Flight was on time"
Khuyết điểm: "Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought"
Ưu: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Khuyết điểm: "More shower stalls in the business class lounge."
Khuyết điểm: "My suitcase was broken"
Ưu: "Food was great Seats were comfortable Everyone was super nice"
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Ưu: "The Crew The food"
Khuyết điểm: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."
Khuyết điểm: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."
Ưu: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Ưu: "It was actually on time."
Ưu: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Khuyết điểm: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."
Ưu: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
Ưu: "Helpful staffs and great stewardess!"
Khuyết điểm: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"
Ưu: "Departed n arrived on time"
Khuyết điểm: "Small old plane crow were tired I think"
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Ưu: "High quality gluten free meals (best I've had on Qatar Airways)."
Khuyết điểm: "Seating needs to be more spacious."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Ưu: "Comfort, entertainment, amenities"
Khuyết điểm: "You have to improve the food service. The food tasted horrible. You have to circulate the beverage cart more often."
Ưu: "Everything is fine and have a wonderful time"
Khuyết điểm: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"
Khuyết điểm: "Greedy airline! Qatar Airway is a hyper money hungry scammer who catches customers to rip money off from and creates a super tedious and painful experience for customers to ensure their private gains!!! Qatar Airway was delayed for more than an hour at the first departing airport! NO APOLOGIES OR MUCH EXPLANATION OF ANY KIND!! This is just how mindful and courteous they are. It sets the base tone of what this airline is made of. Then at the connecting airport, they closed the gate minutes before the departing time claiming the gate closes 20 minutes before the departing time, knowing they are leaving customers behind who has checked in and just haven’t arrived at the gate yet. And I arrived the gate minutes before the departure time. They can’t wait?! If so, why is it ok for them to delay for an hour without any explanation not to mention apology? Sure there are RULES. But remember what kind of airlines will have tons of rules that will guarantee you to fail?! Almost always the most shady, scammy and money hungry airlines who use ridiculous or ad hoc made RULES to set pitfalls for customers and ensure their profit gains by doing so!! Remember those European cheap airlines?!! They have tons of rules. You are set to fail even you have a smaller bags than some passengers who passed the gate without penalty. You are just unlucky – they set eyes to catch opportunities to rip you off whenever they can and whenever they are in the mood to be able to come up with lame excuses. With normal airlines, you realize your luggage which has been slightly overweight or over sized will be able to pass through without incurring any penalties. So any saying of rules are lame excuses and are shitty airlines’ lame excuses. The thing is good airlines will delay their flight a few minutes to wait for the passenger. If this is considered too needy of a requirement, then what happens next will shock you and reaffirm you how wrongful and shady this airline is. After missing the flight despite you arrived before the departing time, you have to purchase a full price ticket in order to fly again. As I declined to fly with them again since the ticket is too pricey and repurchased a ticket with another airline, they came up with an excuse that in order to release my luggage, they have to reissue a new flight ticket: so I have to pay both a luggage release fee and a flight ticket fee!!! What a gold digger Qatar Airway is haha. Luckily as I protested, they eventually didn’t make me to pay for a new flight ticket fee except a luggage release fee (really?). The sales office quoted a price of $250 to the luggage office. Then it took me a few minutes to get to the sales office. Strange thing happened, despite I mentioned the communication they are aware of, they are trying to find some “RULES” again to validate that I have to pay for an air ticket. I emphasized that is not the case. As I get irritated, guess what they did? They managed to come up with another excuse that in or"
Khuyết điểm: "No entertainment"
Ưu: "Indifferent crew and confused/disorganised service!"
Khuyết điểm: "Crew needs to be more engaging and helpful..."
Ưu: "Good Flight"
Khuyết điểm: "1.5 hr delay in aircraft while waiting for Take off Slot No Coffee (hot drinks) or Alcahol (wine, scotch) on flight"
Ưu: "Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great."
Khuyết điểm: "Better food, otherwise good"
Ưu: "Flight delayed and changing of gates"
Khuyết điểm: "To far from one gate to the other, you need a shuttle"
Ưu: "The trip was a smooth and on time."
Khuyết điểm: "The lack of finesse and discretion among the crew. The food quality was poor."
Khuyết điểm: "It’s mainly all good but there are never really snacks on air canada other than pretzels (and today not even that). They are still my fave airline but they could step that up a bit!"
Ưu: "Staff were friendly and accommodating"
Khuyết điểm: "Flight was delayed over 2 hours on New Years Eve and in return, we were given $10 food vouchers... only problem was most things were closed in the airport because it was New Years, and what was open the $10 barely covered it. In flight entertainment wasn’t working properly and frequently cut out. Eventually gave up."
Ưu: "On time"
Ưu: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Khuyết điểm: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Ưu: "I was very pleased with how courteous and accommodating the staff was."
Ưu: "Nice trip. Pleasant and comfortable. Nice staff on boar. The food was nice."
Khuyết điểm: "The delay before take off, as almost usual."
Khuyết điểm: "The condescending flight attendant at the gate who wouldn't assign me a seat and gave me guilt for not paying for extra leg room or preferred seating when Air Canadas site wasn't working"
Khuyết điểm: "I was on 4 Air Canada planes none of them were clean; the seats are not cleaned after use. The staff are pretty rude. The food was terrible."
Khuyết điểm: "Flight was delayed for several hours, while the crew assured us it was on the way. When it landed they still said it was being prepped. Then at 10pm or so, they said it was cancelled. Then we waited another hour and a half to speak to representatives and get our hotels. Then another hour to the hotel to go to sleep. Because I had to be back at the airport in 7 hours to catch the next flight. It would have taken me 2 hours to drive to Seattle from Vancouver."
Khuyết điểm: "The flight was an hour late!"
Khuyết điểm: "Was surprised not to have screens in the seats to watch movies on an international flight."
Ưu: "Plane was on time and manned appropriately with a single crew member. Gate checked bag was handled with care."
Khuyết điểm: "No complaints."
Khuyết điểm: "Everything. Plane was ready to leave on time but had a delay of almost an hour due to construction in Toronto. Connecting flight was held in Toronto and despite getting to gate almost an hour before departure, they changed passengers to another flight causing total delay of four hours. Air Canada staff were indifferent and uncaring. Unfortunately with no real choice in airlines to Newfoundland we are stuck with Air Canada."
Khuyết điểm: "We were missing some of our luggage and now 7 days later are no closer to getting it than we were .We haven't gotten much help or satisfaction."
Khuyết điểm: "Bag damaged. No one to report damage to"
Ưu: "The most important thing of course is that we arrived safely of course. The plane was clean, the staff members were polite."
Khuyết điểm: "The seats were so small and terribly uncomfortable. I looked it up and it seems they are some of the smallest seats in the industry. They packed the dreamliner with more seats than it was meant for, making it really cramped for an international flight. Most people had to sit with their feet in their chair because it was so uncomfortable, and my knees were jammed up into the back of the seat in front if I put them down. And I'm only 5'7" so I can't imagine what it would be like for people 6' and above. The seats are hard, narrow and sloped at an odd angle. The bathroom design is poor - the lids of the toilets will NOT stay up and come crashing down on your back when you sit down (disgusting!!). I tried 4 toilets before I could find one that worked without the loose lid. Also the food was really inferior. It is the worst food I have had on an international flight, and I have flown many trips including Delta, Emirates, British Airways, Air France, Lufthansa, Singapore Airlines, etc. There was also a much smaller movie selection than I am used to. Overall it seemed like a budget airline and was one of my least comfortable trips."
Khuyết điểm: "Flight was cancelled after we already were sitting in the plane for 1.5 hour."
Khuyết điểm: "The last leg of our entire trip, and it was late. We left about 1.5 hours late and they had trouble getting the gate to the plane when we landed. A long trip home was made even longer. I was very surprised that there were so many issues with timeliness on AC flights. In our outbound to Athens, two of the three flights left late, and they had to rebook part of our trip to accommodate. And the return trip was more of the same. I expected AC to be world-class and it was more like a regional airline in terms of performance."
Ưu: "This flight was so much better than my nice to Montreal flight. It seems like nicer planes should be used for international flights."
Khuyết điểm: "It'd be nice to have snack and blanket included on a 5 hour flight. We paid $6 for the cheapest blanket ever so my daughter could nap."
Khuyết điểm: "Flight was 2 hours late after we already had a 5 hour lay-over. Waiting area quite small for so many flights to US .Felt like the ugly step-sisters."
Khuyết điểm: "Very rude staff, my flight from Dublin was delayed for three hours on the runway why they fix the leak for the restrooms. Once we landed I had to clear customs in Canada and get to the new flight. They told me when I finally had to make through the airport and through customs that I need to manage my time better and understand and give myself plenty of time to make the flight.. REALLY??? It wasn't my fault that their crappy plane wasn't working right wasn't my fault we were delayed but I need to manage my time better I think they fell and bumped their head!!"
Khuyết điểm: "The flight was 2hr late to take off- due to?? there were no free snacks. many connecting flights were missed and luggage took an hour to receive."
Khuyết điểm: "I will never fly Air Canada between Detroit and Toronto again. Both ways the crew looked exhausted and like they were rather be anyplace but working our flight. Both times they took our carry ons without giving us a choice. For our flight out this was a stressful nuisance because we had to catch a connecting overseas flight. This involved my husband and son going to baggage claim and then having to go back through customs and TSA. The whole point of carry ons is to avoid this. Luckily we didn't miss our international flight but not a good way to begin a trip of a lifetime. Flight was completely uncomfortable and it seemed like no one cared. Should have driven"
Ưu: "It was short."
Khuyết điểm: "The gate area was horribly crowded, extremely chaotic and hot."
Ưu: "flight attendant seemed very kind. I sooo appreciated that the landing was so incredibly smooth. I get motion sick sometimes so that was very nice."
Khuyết điểm: "delayed 30 minutes waiting for the catering truck. Also, it was FREEZING in that plane, I thought my ankles were going to fall off."
Ưu: "All around enjoyed the trip. Courteous and professional. There was a medical emergency on the flight back. It was handled incredibly well by all of the flight attendants. Would use Air Canada again and certainly Kayak as a booking system. Thanks."
Khuyết điểm: "Food availability was scarce. We brought food on the plane on the way back."
Ưu: "It was comfortable"
Khuyết điểm: "Late. Again. Each of my flights with Air Canada has been late."
Khuyết điểm: "We were on the Tarmac for almost two hours before take off. We were served only cold drinks and pretzels, no tea or coffee, during the entire time. There was very little leg room, the seats were cramped and inadequate luggage space."
Khuyết điểm: "I can't fly in Canada with my US visa... so I am rejected. I think I should get more advises on about that from Kayak. I feel weird for Kayak choose my flight from Vancouver to Toronto and then to Raleigh. But I feel it would be ok if the ticket is financial. But, I was rejected by Air Canada because of that...And I need to pay more than 7000 RMB for another flight( there is $250 change flight fee). I feel terrible honestly! Time and money are what important for me and at last I've got neither of them."
Khuyết điểm: "not much in the way of movies."
Ưu: "I lucked out and got an isle seat"
Khuyết điểm: "The flight attendants seemed confused and very unorganised when serving. Very slow."
Ưu: "It got me home"
Khuyết điểm: "Long day of travel"
Khuyết điểm: "Cancelled my flight. I have zero faith in Air Canada."
Khuyết điểm: "The rest room did not work"
Ưu: "A nice short flight: there isn't much to say here, but the flight was smooth."
Khuyết điểm: "The crewman seemed somewhat pushy. Perhaps a recalcitrant passenger put him in a bad mood."
Khuyết điểm: "Delays!"
Khuyết điểm: "Didn't know I needed an app downloaded to my phone prior to boarding - so I had to rent an iPad to have some entertainment."
Ưu: "Leg room was sufficient"
Khuyết điểm: "Touchscreen monitors were not the best."
Ưu: "everything was as I expected"
Ưu: "Everything Price Departure Flight Food, even the wine! Service Arrival Baggages Will certainly fly with again"
Khuyết điểm: "Want a refund"
Ưu: "Attendant was very attentive"
Khuyết điểm: "Nothing"
Khuyết điểm: "Flight was canceled and next day flight was delayed for 3 and half hours."
Ưu: "Flight was on time"
Ưu: "The flight qmwent without issue once we took iff"
Khuyết điểm: "There was maintenance needed on the plane before we could take off and that delayed us further from take off."
Ưu: "Economy seating for such a small plane was great."
Khuyết điểm: "This flight- one of the crew (female) had a miserable attitude. Like we were an inconvenience."
Khuyết điểm: "Flight could’ve been on time."
Ưu: "Left early and arrived early!"
Khuyết điểm: "WiFi didn’t work"
Ưu: "The airbus seats were far more comfortable than the 737-800 seats that we had on the orevious outgoing flight. It shows comfort is possible when the airline selects the right equipment."
Khuyết điểm: "Na"
Khuyết điểm: "Not delay the flight causing me to not have enough time to connect In Frankfurt."
Ưu: "Travelled with my 3 children they had a blast with the comfort and entertainment , next to the amazing professional staff!"
Khuyết điểm: "THey would have loved the additional choices for food items...."
Ưu: "Just outstanding handling of any upcoming issue, comforting travelers, helping lost moms not knowing what to do with their unbehaving sceaming kids. Helping rude business travelers to get more alcohol without charging them, and many challenges along that line, just handled amazingly!"
Khuyết điểm: "just the food items available, would be so nice to have a few more options for purchase!"
Khuyết điểm: "Delays due to to weather is not a new thing to worry, but flight delay should be informed early to the passengers so that I should have planned the arrival to the airport accordingly, but I was told just before the gate prior to boarding time and the delay was around 3 hrs."
Ưu: "The United staff and flight were great, no complaints. We arrived a few minutes too late for my partner to check in with his luggage so they even arranged it so that he would be able to still catch the flight but the luggage would be sent on the following flight. Definitely saved us from the stress of having to be split up and worried on when there would be room for him to catch an alternate flight."
Khuyết điểm: "My complaints are with Newark airport (EWR). The AirTran took over 10-15min to arrive and when it finally did we had to get off and wait for another one which didn’t have space for everyone so a group of us had to wait even longer for the next one to arrive. A guy said he missed his flight last time that happened. They had more trains going to the parking lot for customers leaving the airport than they did for people catching their flights! Then there was only one security check in line, even for expedited check in. Despite allocating extra time for our overall commute, we still made it right on time for boarding so make sure to give yourself PLENTY of time when dealing with EWR."
Ưu: "The crew was great"
Khuyết điểm: "N/a"
Khuyết điểm: "Did not board flight due to above Billund to Frankfurt flight being delayed and causing me to miss this flight."
Ưu: "The best part of this flight was getting off the plane and vowing never to fly United again. They, in this experience were no better at doing their job - getting people from one place to another on time with a little comfort and dignity - than the cut rate guys. Miserable 13 hour trip for what should've been 4 hours in the air."
Khuyết điểm: "13 hours of travel time for what should've been 4 hours on two planes. The first was staffed by a miserable crew who seemed bothered by the notion of having to deal with passengers. The second was staffed by a crew who couldn't see the passengers scrounging for anything to cover up with to keep warm. Both crews lacked any sense of pride and professionalism. Add delays to that and you have a sum total of a miserable trip home."
Khuyết điểm: "The fact my luggage didn’t arrive with me in Detroit and that we were 30 min late and couldn’t get off the plane because of lighting like come on!!"
Ưu: "Overall service at was very satisfactory on all the sectors. In-flight service was excellent. Lounges were good at Mumbai and Frankfurt. Pl. see my comments about United lounge at Chicago."
Khuyết điểm: "I was denied an entry to the UNITED LOUNGE at Chicago Air port. The lady stated that this lounge is only for the departing passengers! She scanned my boarding card.and I said to her that I am departing to Detroit. She said I can enter if I am a GOLD card member or purchase a day pass for $59.00. I declined. I am under the impression that United is a partner of Lufthansa.and that they should honor the same Business class privileges as Lufthansa. I found it rather discriminatory act on the part of this particular employee of the United lounge at Chicago airport. Pl. bring it to the attention of the Lufthansa and United . I will appreciate follow up on this matter."
Ưu: "Boarding was quick and the crew was attentive"
Khuyết điểm: "The flight left an hour late. When arrived in Detroit the ground crew left our bags on the plane. It took over another hour to figure out what happened. The attendant was not on duty."
Ưu: "Nothing really everyhing was mediocre."
Khuyết điểm: "Delayed baggage, smelly flight, food"
Ưu: "Not much, the plane and crew were fine. The RJ's are getting old and dirty though."
Khuyết điểm: "Delayed, delayed, delayed. The crew is less than sympathetic. No way would I fly United if it wasn't a non-stop flight."
Ưu: "There were five flights out of our gate and we couldn't hear who was supposed to board because three people would be cross talking at the same time. All united flights."
Khuyết điểm: "They booted me from my first flight, and the rebooking. Finally left on the 10 PM flight and then there was a mix up with my check in bag. No one knew whether it was on an earlier flight or on my flight. United Airlines is full of incompetent employees. Never flying with them again."
Ưu: "Boarded quickly, seats had more leg room than I expected."
Khuyết điểm: "United's check in process for economy fares requires in person check in (you can't check in online) so checking in at Newark was a bit of a hassle."
Ưu: "Timely boarding and excellent service"
Khuyết điểm: "Nothing"
Ưu: "seats are comfortable"
Khuyết điểm: "1)Very cold cabin atmosphere. 2)Very noisy passengers wish the attendants can announce saying "since its a late night flight we request our passengers to keep their voices low" Some people just don't have common sense"
Ưu: "On time. Announcer at gate could have been a little clearer."
Khuyết điểm: "No complaints."
Ưu: "The flight crew was very friendly. Very nicely designed plane."
Khuyết điểm: "Lack of leg room for a 6'2" man like myself."
Ưu: "The staff was great!!!"
Khuyết điểm: "The food needs improvement."
Ưu: "Flight was timely"
Khuyết điểm: "Staff was extremely rude"
Khuyết điểm: "I'm still here never got out"
Ưu: "Staff very friendly as always."
Khuyết điểm: "Delayed flight. Paid for Wi-Fi and it cut out halfway through the flight and was extremely slow so I wasn't able to get much work done. Not worth the purchase."
Khuyết điểm: "My flight last week they had us board and then de plane do to plane maintenance after I traveled litterly all day it added an extra hour. Then this flight Washington connection to Detroit from raleigh the pilot never showed up and extra hour went by, we got a new pilots but, then leading to faulty paperwork that took another hour and thirty minutes after boarding the plan to get sorted. When we got that sorted they then proceeded to tell us that the flight atendent had to leave and we had to wait another 20 min for another atendent to arrive before finally making our way to Detroit. They said to file a complaint and we would be compensated for our wait. Not sure if this is the right spot but I'm giving it a go. Thank you Keith Www.keithschmidt.com"
Ưu: "I liked that I finally made it home despite all the drama."
Khuyết điểm: "I didn't like that I booked a flight nearly 2 months ago to only find out I didn't have a seat. I do understand its legal but I don't get how you are putting customers first by causing this drama. I understand how that DR felt when your guards ripped him out of his seat. I spent nearly 3 hours trying to find babysitters and alternate rides all while the snotty lady at the desk kept saying "you may not be flying out today but I cant tell you for sure". So to insure the bottom line you overbook then bump people at your leisure? This little game effects many lives above and beyond just the passengers. I don't plan on booking with United ever again. Why would I? There are many other options that take customer service more seriously. I would love to speak to someone higher up in this organization. But, im sure that will never happen."
Ưu: "Efficient and on time"
Ưu: "Kind flight attendants"
Khuyết điểm: "Nothing"
Khuyết điểm: "This was a tiny cramped plane and didnt have much comfort."
Khuyết điểm: "Na"
Khuyết điểm: "My seat didn't recline, no free movies/TV."
Khuyết điểm: "Very long delay"
Khuyết điểm: "Didn't make it"
Ưu: "Getting home finally"
Khuyết điểm: "Miscommunication with customer service regarding stand by flights, representatives were extremely rude, spent 7 hrs at airport during departure and 7 at airport during arrival, constant gate changes and that's just to say the least"
Khuyết điểm: "The whole services!"
Ưu: "The crew on United was very helpful on my July 2 flight"
Khuyết điểm: "You sold me a ticket on Lufthansa. When I got to Charles De Gaulle airport in Paris I waited 45 minutes in line to check in with Lufthansa. When I got to the counter they said they had no record of my reservation. When I showed them the Lufthansa reservation they told me it actually was for a United flight, even though it clearly said Lufthansa . I had to wait another 45 minutes in the United line to retrieve my boarding pass, then about another hour to go through passport control and security. I barely made my flight. I will never make a reservation through Kayak again. I am deleting your app."
Ưu: "Quick, comfortable, smooth, and pleasant"
Ưu: "We experienced a lot of turbulence during the flight but the pilot handled the situation extremely well."
Khuyết điểm: "The turbulence"
Ưu: "The seats were more confortable. They could be a bit taller for head room but space between seats and the width of seats were very comfortable."
Khuyết điểm: "The crew seemed very unpleasant. The guy (head crew) was very rude. When asking us to do things he just said it with a tone that was very unneeded. You could tell he didn't want to be there. The lady flight artendant was nice just facially her expressions make her look stand off ish. They talked about passengers to each other in the aisle ways and made comments that "they've talk to this lady each several times and she's not listening". Seemed like private conversation they could try and have."
Khuyết điểm: "The flight was late/ delayed over 6 hours. The crew was rude and very unprofessional. This was the worst experience i have ever had flying. I can honestly say I will Never fly United airlines again. I understand that flights get delayed, but when every worker at the flight check in desk, and flight attendants are rude and have a smug attitude as if they don't care then at that point i walk away from ever doing business with you again."
Khuyết điểm: "The flight was delayed 2 hours without any real explanation of why. They ended up moving us to a new gate at the last minute."
Khuyết điểm: "Delays both ways"
Ưu: "On timing"
Ưu: "Fast boarding, close gate"
Khuyết điểm: "Tight seating"
Ưu: "The personal were mostly very freindly"
Khuyết điểm: "My carry-on had to go through the scanner a few times and finally had to be checked. The check person was calling out "who's bag" and I did not hear her. She scolded me for not listening."
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Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Hà Nội đến Detroit
Khẩu trang bắt buộc
Cần đeo khẩu trang khi lên máy bay, khẩu trang được cung cấp cho các chuyến bay từ Hà Nội đến Detroit
Xếp ghế ngồi giữ cự ly xã giao
Ghế ngồi ở giữa không đặt được cho những chuyến bay từ Hà Nội đến Detroit
Xét nghiệm trước khi bay
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Linh hoạt huỷ đặt
Miễn phí cho việc thay đổi vé. Tìm kiếm những chuyến bay linh hoạt từ Hà Nội đến Detroit